IKEA Reviews

Updated 18 September 2014
Updated 18 September 2014
557 Reviews
3.6
557 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IKEA CEO Peter Agnefjall
Peter Agnefjall
130 Ratings

Review Highlights

Pros
  • Great benefits, Store Manager who really cares about everyone, fun place to work (in 55 reviews)

  • Great team, good benefits, great work-life balance, opportunities for development & growth (in 24 reviews)


Cons
  • work life balance is not always at the forfront for coworkers (in 18 reviews)

  • coming from a part time you will not choose to do a full time job or work more hours (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ikea Cashier  in  Southampton, England
    Current Employee - Ikea Cashier in Southampton, England

    I have been working at IKEA as a contractor for more than a year

    Pros

    Friendly atmosphere,
    Scope for progression,
    Many different jobs and position which are easy to switched between if you aren't happy where you are or want to try something new
    Yearly gift
    Good pension scheme
    Employee discount
    Tertials

    Cons

    Understaffed
    Annoyed customers
    Repetitive in certain areas

    Advice to ManagementAdvice

    More checkouts staff please! And get showroom/market hall to answer the store phones!

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    not very good with dealing with people issues, almost scared to support managers in fear of upsetting the co worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shopkeeper  in  Belfast, Northern Ireland
    Former Employee - Shopkeeper in Belfast, Northern Ireland

    I worked at IKEA full-time for more than 5 years

    Pros

    really good ethos and culture, good way of thinking.
    xmas gifts, holiday pay, free bupa

    Cons

    constant battle with co workers, lots of overtime, very stressed workload and deadlines to met.
    senior management not very nice.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Could be overwhelming but still a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Co-Worker
    Current Employee - Sales Co-Worker

    I have been working at IKEA as a contractor for less than a year

    Pros

    1. Free end of year gift
    2. Paid training
    3. Discount for co-workers
    4. Flexible hours (most of the time)
    5. Good HR Department

    Cons

    1. First one must be the break is absolutely horrid.
    2. Bc of the reason up there, your feet can hurt real quick.
    3. Never run out of things to do( good or bad thing?)
    4. Long hours makes me cry.

    Advice to ManagementAdvice

    Definitely alllow more relationship to grow between co workers.
    Make ikea coworkers life easier.

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  5.  

    Its not what it looks like

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  London, England
    Current Employee - Anonymous in London, England

    I have been working at IKEA full-time for more than 5 years

    Pros

    great flexibility.
    No micro management.
    Great place to work for women.

    Cons

    There isnt much scope for progression.
    Pay is horrible.
    Too much time wasted in meetings

    Advice to ManagementAdvice

    Value the people who work for you.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Good work-life balance, flexible shift pattern, mostly fun place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at IKEA full-time for more than 10 years

    Pros

    Great team of co-workers, decent salary, family needs accommodated at short notice.

    Cons

    Never enough staff, too many projects on the go at the same time, departments have no appreciation of what happens in other areas of the store.

    Advice to ManagementAdvice

    Get out of the offices and onto the shop floor.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    false promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IKEA

    Pros

    world company, good name, pretty safe job

    Cons

    want everyone to be a manager on co-worker pay

    Advice to ManagementAdvice

    stop taking 3 hr lunch breaks!!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Co-worker IF  in  Leeds, England
    Former Employee - Co-worker IF in Leeds, England

    I worked at IKEA part-time for less than a year

    Pros

    I was able to obtain overtime very easily, however... when i wanted to simple work my basic contracted hours, it was "a huge let down" of me to leave my team hanging.

    In addition, the 15% discount is very useful.

    Cons

    Working in IKEA, is very stressful, as there are not enough staff members to cover each area of the department. it was not fair to put so much pressure on a young task force.

    Advice to ManagementAdvice

    Managers need to look at the stress levels in each department, and assess if more staff need to be employed as opposed to profits being reinvested into krokant and repurchasing products that are high in waste.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Fantastic company with a great culture and benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  London, England
    Current Employee - Sales Associate in London, England

    I have been working at IKEA part-time for more than 3 years

    Pros

    - Subsidised canteen
    - Pension plan
    - Benefits including interest free loan, yearly gift etc.
    - Good bonus scheme
    - Free uniform
    - Good for CV and to talk about in other interviews
    - Opportunity to move up quickly
    - Good company values
    - Safe company, do not think it will ever go out of business!

    Cons

    - Can be quite a chaotic place on busy days
    - Often understaffed, when co-workers leave often not replaced

    Advice to ManagementAdvice

    Ensure that there are always enough co-workers to deal with high volume selling of stock and customers.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Overall positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IKEA full-time for more than 10 years

    Pros

    Work / life balance is good

    Cons

    Career pathing leaves much to be improved

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    IKEA Tottenham

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tottenham, England
    Current Employee - Anonymous Employee in Tottenham, England

    I have been working at IKEA full-time for more than 3 years

    Pros

    No pros what so ever with IKEA Tottenham.

    Cons

    No bonus scheme
    No flexibility in shifts
    Very strict in requirements
    Low levels of professionalism among senior staff
    Break times are often abused, and not monitored for fairness and equality
    The senior management team are seen as fairly distant to the majority workforce
    Heavy handed favouritism is common on a daily basis
    Staff are not able to question or challenge a decision, but to simply 'follow orders'
    Managers are constantly changed around and theres no chance for managers to get to know their team
    IKEA Tottenham has nothing in place for development or training
    No learning and development opportunities at all
    Some managers can be seen as racist, and always talk in their own language with other managers around their associates
    HR department in IKEA Tottenham is practically non existent. Existing staff there now are clueless, misguided, and judgmental. Poor decision making by them leading to many complaints. Clearly visible are low levels of commitment, determination, and general intelligence in HR

    Advice to ManagementAdvice

    Start with the senior steering managers, introduce performance improvement plans which will then filter down to middle management. Very poor at this.
    Bring in a store manager that can speak clearly and communicate well with the majority of the workforce
    Introduce a bonus scheme
    Lower the levels of animosity in the store and encourage development

    Doesn't Recommend
    Negative Outlook

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