IRS Reviews

Updated 28 September 2014
Updated 28 September 2014
373 Reviews
3.4
373 Reviews
Rating Trends

Recommend to a friend
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John Koskinen
42 Ratings

Review Highlights

Pros
  • It also offers a great work/life balance (in 36 reviews)

  • Good Benefits, working with great co-workers who will help you when needed (in 30 reviews)


Cons
  • Lack of career advancement due to budget and status quo (in 5 reviews)

  • possible furloughs and hiring freeze in affect (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry
    Former Employee - Data Entry

    I worked at IRS part-time for less than a year

    Pros

    The officials at the IRS office were approachable and helped when asked questions.

    Cons

    None that I perceived nor noticed.

    Advice to ManagementAdvice

    None.

    Recommends
    Approves of CEO
  2.  

    Good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Site Manager  in  Long Island City, NY (US)
    Current Employee - Site Manager in Long Island City, NY (US)

    I have been working at IRS part-time for less than a year

    Pros

    I can learn a lot of things.

    Cons

    I can deal with many current tax issues.

  3.  

    Great temp job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Temporary Clerk  in  Austin, TX (US)
    Current Employee - Temporary Clerk in Austin, TX (US)

    I have been working at IRS full-time for less than a year

    Pros

    Excellent benefits, flexible work scheduling, and job security.

    Cons

    Be prepared for constant changes that occasionally don't make sense.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Challenging with work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist  in  Lanham, MD (US)
    Former Employee - IT Specialist in Lanham, MD (US)

    I worked at IRS full-time for more than 3 years

    Pros

    Work life balance
    Challenging work
    Plenty of resources via contractors
    Moving towards best in class processes
    Opportunities for training

    Cons

    Cyclical downtime
    Harder to get a permanent promotion
    Managers want to keep you and not grow you
    Team spirit

    Advice to ManagementAdvice

    Be clearer about promotion possibilities
    Matrix staff on multiple projects to lessen downtime

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    A friendly face at the IRS

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IRS

    Pros

    Rewarding work and a good career path. Employee benefits are decent.

    Cons

    Employees are subject to congressional oversight and some times become political pawns in running the government.

    Advice to ManagementAdvice

    Engage the employees doing the work in decision making.

  7. 1 person found this helpful  

    a place for growth and promotion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mail Clerk  in  Chamblee, GA (US)
    Current Employee - Mail Clerk in Chamblee, GA (US)

    I have been working at IRS full-time for more than 10 years

    Pros

    u can move around a lot and gain more skills..

    Cons

    too many females ..

    Advice to ManagementAdvice

    need to reward more people for extra work..

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Seasonal Full Time Employment at the Internal Revenue Service can be challenging and rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contact Representative Full Time Seasonal  in  Austin, TX (US)
    Former Employee - Contact Representative Full Time Seasonal in Austin, TX (US)

    I worked at IRS full-time for more than a year

    Pros

    Compensation is good for a call center with hourly pay at $16.95 per hour for 2nd shift hours. Excellent group health insurance benefits and a good 401K plan. Seasonal Employees are guaranteed 6 to 8 months of employment per year, but usually work 10 to 12 months per year. IRS employees are given the opportunity to apply for other jobs including full time permanent positions. The IRS does not discriminate when hiring employees. There is no mandatory retirement age at the IRS.

    Cons

    Since Seasonal IRS Jobs are not guaranteed for the full year, during furlough the employee is required to look for several new jobs every week to collect unemployment insurance. Seasonal employment with the IRS should not be considered for people who need a permanent full time job for the entire yeard.. Training is inadequate for employees to do the jobs efficiently. It can be very stressful for employees to work at a job they do not fully understand. There is very high turnover of employees in Seasonal Positions.

    Advice to ManagementAdvice

    Management needs to place greater importance on providing the resources and time to improve the training of their workforce. They also need to communicate with the employees better.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Exactly what I expected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Transcriber  in  Fresno, CA (US)
    Former Employee - Data Transcriber in Fresno, CA (US)

    I worked at IRS full-time for less than a year

    Pros

    Love the fact that I knew what I was doing all day every day. People are generally friendly and it was nice to be able to listen to my headphones while working so there were less distractions. The work itself was very easy but monotonous. Pay was very good.

    Cons

    Swing shift hours took some adjustment. Boring work, which was to be expected. I was a temporary employee. Would've been nice if they had hired us as seasonal employees.

    Advice to ManagementAdvice

    Offer more seasonal jobs instead of temp.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    A great environment for professional growth.

    • Work/Life Balance
    Former Employee - Revenue Agent Intern  in  Paramus, NJ (US)
    Former Employee - Revenue Agent Intern in Paramus, NJ (US)

    I worked at IRS as an intern for less than a year

    Pros

    The best reasons to work there are the challenges you face keep you engaged. It also offers a great work/life balance.

    Cons

    The only con is that you do not get paid as much as in the public sector.

    Recommends
    Approves of CEO
  11.  

    Not a bad place to work - really

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Examiner  in  Austin, TX (US)
    Former Employee - Tax Examiner in Austin, TX (US)

    I worked at IRS full-time for less than a year

    Pros

    The work of a Tax Examiner in Error Resolution is really OK. Not tedious. The IRS computer does much of the work for you. It will flag something on the return that seems to be a problem. Your job is to correct the error and send a computer-generated form letter to the taxpayer, if needed.

    The most common kind of error is a transcription error, typically numbers have been transposed. These errors are easy to correct. For errors that you can't figure out, you mark the return as one that needs further review by a more experienced examiner and move on.

    The job does not involve much typing. There is generally overtime available for those who want it if they have attained the necessary proficiency.

    Pay and benefits are OK.

    The above comments apply to my particular job, of course -- an ERS (Error Resolution) Tax Examiner at one of the large service centers (Austin, Fresno, or KC). The Tax Examiner, job title encompasses many different kinds of jobs. Some involve much more interaction with taxpayers.

    Cons

    Workload is heavy and the job is seasonal. You will get laid off for several months of the year. This could be a good thing, of course. Depends on what you're looking for.

    It's difficult to attain the needed speed. If you don't get up to speed fairly quickly, you will be terminated.

    Advice to ManagementAdvice

    Hire more people. Allow them to work from home.

    Recommends
    Positive Outlook
    Approves of CEO

IRS Photos

Internal Revenue Service (IRS) (Photo thanks to Flickr user cliff1066tm, available under by 2.0)
IRS Building (Photo thanks to Flickr user davidboeke, available under by-sa v2.0)
Grand Architecture - This grand facade is the IRS Building on 12th Street NW! (Photo thanks to Flickr user SP8254, available under by-nc-nd v2.0)

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