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IRS Reviews

Updated 26 April 2015
465 reviews filtered by
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3.4
465 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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John Koskinen
64 Ratings

Pros
  • It also offers a great work/life balance (in 36 reviews)

  • Good Benefits, working with great co-workers who will help you when needed (in 31 reviews)

Cons
  • Lack of career advancement due to budget and status quo (in 5 reviews)

  • Work can become redundant and its hard to move around once stuck in a job series and grade (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Depends on your Area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Audit in Tampa, FL (US)
    Current Employee - Audit in Tampa, FL (US)

    I have been working at IRS full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    great salary, great work life balance

    Cons

    if you switch areas, prepare for a whole new world

    Advice to Management

    have employees express more about their experiences in other areas

  2. CUSTOMER CONTACT REPRESENTATIVE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Kansas City, MO (US)
    Current Employee - Customer Service Representative in Kansas City, MO (US)

    I have been working at IRS (More than 5 years)

    Pros

    Awesome annual raises, protected by union, flexible schedules

    Cons

    Lay offs, budget cuts, cafeteria

  3. Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Riverdale, CA (US)
    Former Employee - Customer Service Representative in Riverdale, CA (US)

    I worked at IRS (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    As a seasonal employee you will usually have the summer off. This can work out well if you have children. Excellent benefit package including paid federal holidays. Excellent training.

    Cons

    The potential to transition from a seasonal employee is almost non-existent. You are constantly monitored and evaluated. The laws and rules can change constantly. You must precisely follow the script and procedures.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. CSR

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IRS

    Pros

    Above average starting pay and good benefits

    Cons

    I don't have anything negative to add, except that you are a government employee.

    Advice to Management

    None

  6. A lot to learn in a little bit of time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Jacksonville, FL (US)
    Former Employee - Customer Service Representative in Jacksonville, FL (US)

    I worked at IRS

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Higher than average starting pay.

    Cons

    Unexpected layoff two months before promised.

    Advice to Management

    Give notice a month before layoff.

  7. I enjoy helping people trying to live as stress free life as possible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections Specialist in San Francisco, CA (US)
    Current Employee - Collections Specialist in San Francisco, CA (US)

    I have been working at IRS (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Educating taxpayers on how to comply with the tax code and remove any levy notices on wages and or bank accounts.

    Cons

    Management make is impossible to manage/balance work and your personal life. Very short lunches. Micro managing.

  8. Revenue Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IRS part-time

    Recommends
    Recommends

    Pros

    Benefits, Work Life Balance, Professional Education

    Cons

    You must enforce sometimes ethically repulsive tax law.

    Advice to Management

    Keep up the good work. BTW, last year worked was 1997 but that was not a choice.

  9. IRS Agent

    Former Employee - IRS Agent in San Francisco, CA (US)
    Former Employee - IRS Agent in San Francisco, CA (US)

    I worked at IRS

    Pros

    The IRS offers great pay and benefits. Awesome training. Great Team of employees and good work/life balance.

    Cons

    Management runs the organization with a Military style and approach.

  10. Customer Support Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Freelancer - CUSTOMER SUPPORT ADMINISTRATOR in Waxahachie, TX (US)
    Former Freelancer - CUSTOMER SUPPORT ADMINISTRATOR in Waxahachie, TX (US)

    I worked at IRS (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    dedicated, proactive, interpersonal, caring, motivated

    Cons

    time with my children, area to travel

  11. Good first place to start.... Bueracracy can be suffocating...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IRS

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Interesting assignments, great opportunity to learn new things, fellow employees are very helpful and there is ample room for development and promotion.

    Cons

    Ill- equipped offices, technology is far behind the average office environment, pay can be stifiling at times, can be difficult to get in touch with management.

    Advice to Management

    The IRS has had budgeting difficulties over the past 5 years and management has done the most with what they have received. My main problem is that the service has a hard time retaining high skilled staff, so the ability to raise wages in the future is a must for the goals of the IRS be met.

IRS Photos

Internal Revenue Service (IRS) (Photo thanks to Flickr user cliff1066tm, available under by 2.0)
IRS Building (Photo thanks to Flickr user davidboeke, available under by-sa v2.0)
Grand Architecture - This grand facade is the IRS Building on 12th Street NW! (Photo thanks to Flickr user SP8254, available under by-nc-nd v2.0)

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