Insight Reviews

Updated 16 September 2014
Updated 16 September 2014
186 Reviews
2.8
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
104 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 10 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • There is such a lack of discipline from sales reps who do not care very much (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager  in  London, England
    Former Employee - Sales Manager in London, England

    I worked at Insight full-time for more than 3 years

    Pros

    Predictable and uncomplicated job. Company pays and rewards (financially) for success. Some reasonable company benefits. Low intellect required for competence

    Cons

    Very political. Its like working for a medieval court. Only the "liked" progress irrespective of achievements and performance.

    Advice to ManagementAdvice

    Don't be scared to promote your genuine talent in front of your mates.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Insight had its problems like everywhere, but i was impressed with the way in which most were dealt in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Specialist  in  Sheffield, England
    Former Employee - Client Services Specialist in Sheffield, England

    I worked at Insight full-time for more than a year

    Pros

    I particularly liked the friendly atmosphere, and the career planning. They also stuck to team meetings where you could bring up issues/ concerns.

    The regular personal one to one chats with team leaders was also very useful in gaining constructive feedback.

    Cons

    Bank holidays had to be worked due to it being an international company.
    There wasn't a plan in place when i got there to be able to earn a bonus.

    Advice to ManagementAdvice

    Keep up regular meetings take on board feedback.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Poorly Managed Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Administrator  in  Uxbridge, England
    Former Employee - Technical Support Administrator in Uxbridge, England

    I worked at Insight full-time for more than 5 years

    Pros

    Not a lot of pros with this company. There maybe opportunities for advancement and a raise, but it depends on who you know, not what you know.

    Cons

    A lot of cons, which explains the reason for such a high staff turnover. Bullying is the worst con in this organization; the problem is prevalent throughout all departments. The management are short-sighted and arrogant, from the team leaders all the way up to the senior vice-presidents.
    Customer and vendor complaints are frequent, and much of the incompetence in the company is due to poor management decisions that lead to staff lay-offs at the end of every financial quarter.

    Advice to ManagementAdvice

    Resign.

    Doesn't Recommend
    Neutral Outlook
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  5. 1 person found this helpful  

    Its a matter of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Sheffield, England
    Former Employee - Account Executive in Sheffield, England

    I worked at Insight full-time for more than 8 years

    Pros

    Wonderful people (non management)
    compensation plan was ok got worse over the years
    Very good tech team

    Cons

    micro management
    lack of training
    HR policies are very questionable
    Core values are not followed

    Advice to ManagementAdvice

    The company seriously needs to look after their employees, after 10 years at Insight i was dismissed because they found a loop hole in the HR policies. If a manager doesnt like you then they will find anything to pin on you to get you out of the business. Quote from a director "if we want someone out we will get them out" clearly worked in my case. I think the SLT need to look a little deeper into the business and realise the reps are the ones keeping the business afloat.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  London, England
    Current Employee - Senior Account Executive in London, England

    I have been working at Insight full-time for more than 3 years

    Pros

    Training around sales and that is the ONLY positive thing.

    Cons

    Poor management with no direction what so ever. They keep handing out promo leaflets to call from. One day you are calling to sell HP printer and tell the client why HP is better than other, the next day you have to call the same client again and sell Epson or Dell and advise that why it is better than others.

    They have hard time paying commission to their sales guys. You dont get any support from management. Within the last 2 years (2012-2014), more than 100 people have resigned due to poor management from their UK office. They micro-manage and do not let you sell your own way. You know your clients better, but they treat you like a kid.

    If you pickup recent data about the growth of tech companies, Insight graph is going down. Its a shame to see a good company being mis-managed. They have let very good people go and have changed their way of operation from solution selling to call centre.

    Advice to ManagementAdvice

    You need to treat adults like adults. You can guide them, but do not push them towards what your vendors want to sell

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Not a bad company to work for a little while - excellent benefit package but little career development / progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Buyer  in  London, England
    Current Employee - Buyer in London, England

    I have been working at Insight full-time for more than 3 years

    Pros

    Benefits - support - training programs.

    Cons

    No flexibility - low salary - routine - lots of corporate gossip - not an entrepreneurial culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Great at the start, but little career progression.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Uxbridge, England
    Current Employee - Anonymous Employee in Uxbridge, England

    I have been working at Insight full-time for more than 3 years

    Pros

    Ok benefits and nice people

    Cons

    Career progression and work life balance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good place to pad your resume for the next opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tempe, AZ (US)
    Current Employee - Anonymous Employee in Tempe, AZ (US)

    I have been working at Insight full-time for more than 3 years

    Pros

    Senior leadership--pretty impressive that the CEO knows most by name
    Cafe and health center at headquarters
    Good people work here and most care
    Sales rally event is cool

    Cons

    Benefits are substandard
    Work from home policy is dept by dept-would be nice if they could extend that to all
    Sales staff not trained well
    Buildings are old and tired; cube space is a joke
    Marketing seemed in disarray until recently

    Advice to ManagementAdvice

    Work from home-the policy needs to go all the way around...not just for HR and IT
    Review benefits... They are not cutting it and you will lose out to competitors or to other local businesses

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    EHHH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    The people are the only good part

    Cons

    Everything else is really bad

    Advice to ManagementAdvice

    Care

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Engineer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Pros

    leadership, company values, and personal growth. leadership, company values, and personal growth. leadership, company values, and personal growth.

    Cons

    office culture, training, and, compensationleadership, company values, and personal growth. leadership, company values, and personal growth.

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