Insight Reviews

Updated 24 August 2014
Updated 24 August 2014
184 Reviews

2.7
184 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
105 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 10 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • There is such a lack of discipline from sales reps who do not care very much (in 5 reviews)

More Highlights

Employee Reviews

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  1.  

    Not a bad company to work for a little while - excellent benefit package but little career development / progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Buyer  in  London, England
    Current Employee - Buyer in London, England

    I have been working at Insight full-time for more than 3 years

    Pros

    Benefits - support - training programs.

    Cons

    No flexibility - low salary - routine - lots of corporate gossip - not an entrepreneurial culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Its a matter of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Sheffield, England
    Former Employee - Account Executive in Sheffield, England

    I worked at Insight full-time for more than 8 years

    Pros

    Wonderful people (non management)
    compensation plan was ok got worse over the years
    Very good tech team

    Cons

    micro management
    lack of training
    HR policies are very questionable
    Core values are not followed

    Advice to ManagementAdvice

    The company seriously needs to look after their employees, after 10 years at Insight i was dismissed because they found a loop hole in the HR policies. If a manager doesnt like you then they will find anything to pin on you to get you out of the business. Quote from a director "if we want someone out we will get them out" clearly worked in my case. I think the SLT need to look a little deeper into the business and realise the reps are the ones keeping the business afloat.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  London, England
    Current Employee - Senior Account Executive in London, England

    I have been working at Insight full-time for more than 3 years

    Pros

    Training around sales and that is the ONLY positive thing.

    Cons

    Poor management with no direction what so ever. They keep handing out promo leaflets to call from. One day you are calling to sell HP printer and tell the client why HP is better than other, the next day you have to call the same client again and sell Epson or Dell and advise that why it is better than others.

    They have hard time paying commission to their sales guys. You dont get any support from management. Within the last 2 years (2012-2014), more than 100 people have resigned due to poor management from their UK office. They micro-manage and do not let you sell your own way. You know your clients better, but they treat you like a kid.

    If you pickup recent data about the growth of tech companies, Insight graph is going down. Its a shame to see a good company being mis-managed. They have let very good people go and have changed their way of operation from solution selling to call centre.

    Advice to ManagementAdvice

    You need to treat adults like adults. You can guide them, but do not push them towards what your vendors want to sell

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great at the start, but little career progression.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Uxbridge, England
    Current Employee - Anonymous Employee in Uxbridge, England

    I have been working at Insight full-time for more than 3 years

    Pros

    Ok benefits and nice people

    Cons

    Career progression and work life balance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    BDM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BDM
    Former Employee - BDM

    I worked at Insight full-time for more than 3 years

    Pros

    The company has undergone an transformation as the IT Channel evolves and so far has managed to stay on the wave and not sunk. The geographical spread offers a lot of prospects to relocate and they also like to promote from within which is good for careers prospects.

    Cons

    Some middle managers can make the work life very difficult. The company is trying to become a solutions provider but is stuck in the box shifter mentality and this leads to internal conflict between hitting targets by just smashing out KPI's and actually doing what clients value/need/want and what actually makes profit and long term returns. Also, very process based methods for internal communications and work and can lead to long SLA's and bad internal client satisfaction.

    Advice to ManagementAdvice

    Reduce red tape, create smaller more dynamic 'sales' teams to be more agile and customer focused.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Tempe, AZ (US)
    Current Employee - Account Executive in Tempe, AZ (US)

    I have been working at Insight full-time for more than a year

    Pros

    Insight sells for all major IT companies, many of which are in office so there are tons of contacts and opportunities for growth.

    Cons

    There is a lot of cold calling before you earn a client base so it can be pretty brutal first year or so.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    A Great start to sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Montreal, QC (Canada)
    Former Employee - Account Executive in Montreal, QC (Canada)

    I worked at Insight full-time for more than a year

    Pros

    Lots of benefits, great teamwork, free outings, prizes. I learnt a lot about sales and technology and about attention to detail for every sale. You start off with a crap book and have to make your way to the top its dog eat dog and sales. Management knows who cares and who doesn;t, you can see who will last and who won't.

    Cons

    Work life balance kind of sucks, a being a newb can be very tedious calling other peoples dropped clients, and not making progress even when you try hard as ever.

    Advice to ManagementAdvice

    Be nice to your new group help them out they do want to succeed and it is hard when first starting

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Montreal, QC (Canada)
    Current Employee - Account Executive in Montreal, QC (Canada)

    I have been working at Insight full-time for less than a year

    Pros

    Amazing work environment, helpful people.

    Cons

    The salary is too low.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Really good company to work for in ANZ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SMB Account Manager  in  Sydney (Australia)
    Former Employee - SMB Account Manager in Sydney (Australia)

    I worked at Insight full-time for more than a year

    Pros

    Good management team, Achievable targets and Australia/NZ had the ability to work that was autonomous to the ROW. No phone bashing and very strategic and intelligent selling.

    Cons

    Lack of progression opportunity. It was quite hard to earn good commission in the SMB team.

    Advice to ManagementAdvice

    Keep the culture as it was in 2010/2011. I had great fun working the the Brookvale office in Sydney during my time in Australia.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Lots of potential, however no Sales accoutability, paying half the industry commission rate will keep them mediocre!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Sales Executive
    Former Employee - Solutions Sales Executive

    I worked at Insight full-time for more than 10 years

    Pros

    Lots of things to sell!

    Cons

    Poor work life balance, too many management changes, middle management is afraid to speak up and manage in fear of losing thier jobs. Poor at dividing territories to gain better market penetration, management will keep accounts vs doing what is best for the company. Many salary plan changes over the past 3 years which has been a continual downgrade.

    Advice to ManagementAdvice

    Get smart hold the AE's and Middle managment accountable for growing sales portfolio's, Many reps have accounts they do not work or call on, ie just passing electronic orders. Take away the bottom accounts from every rep, hire new reps on the commision that is already being paid out and penetrate the market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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