Insight

  www.insight.com
  www.insight.com

Insight Reviews

Updated 17 November 2014
Updated 17 November 2014
196 Reviews
2.7
196 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
110 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in London, England
    Former Employee - Sales Manager in London, England

    I worked at Insight full-time (more than 3 years)

    Pros

    Predictable and uncomplicated job. Company pays and rewards (financially) for success. Some reasonable company benefits. Low intellect required for competence

    Cons

    Very political. Its like working for a medieval court. Only the "liked" progress irrespective of achievements and performance.

    Advice to ManagementAdvice

    Don't be scared to promote your genuine talent in front of your mates.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Insight had its problems like everywhere, but i was impressed with the way in which most were dealt in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Specialist in Sheffield, England
    Former Employee - Client Services Specialist in Sheffield, England

    I worked at Insight full-time (more than an year)

    Pros

    I particularly liked the friendly atmosphere, and the career planning. They also stuck to team meetings where you could bring up issues/ concerns.

    The regular personal one to one chats with team leaders was also very useful in gaining constructive feedback.

    Cons

    Bank holidays had to be worked due to it being an international company.
    There wasn't a plan in place when i got there to be able to earn a bonus.

    Advice to ManagementAdvice

    Keep up regular meetings take on board feedback.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Poorly Managed Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Administrator in Uxbridge, England
    Former Employee - Technical Support Administrator in Uxbridge, England

    I worked at Insight full-time (more than 5 years)

    Pros

    Not a lot of pros with this company. There maybe opportunities for advancement and a raise, but it depends on who you know, not what you know.

    Cons

    A lot of cons, which explains the reason for such a high staff turnover. Bullying is the worst con in this organization; the problem is prevalent throughout all departments. The management are short-sighted and arrogant, from the team leaders all the way up to the senior vice-presidents.
    Customer and vendor complaints are frequent, and much of the incompetence in the company is due to poor management decisions that lead to staff lay-offs at the end of every financial quarter.

    Advice to ManagementAdvice

    Resign.

    Doesn't Recommend
    Neutral Outlook
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  5. 1 person found this helpful  

    Its a matter of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Sheffield, England
    Former Employee - Account Executive in Sheffield, England

    I worked at Insight full-time (more than 8 years)

    Pros

    Wonderful people (non management)
    compensation plan was ok got worse over the years
    Very good tech team

    Cons

    micro management
    lack of training
    HR policies are very questionable
    Core values are not followed

    Advice to ManagementAdvice

    The company seriously needs to look after their employees, after 10 years at Insight i was dismissed because they found a loop hole in the HR policies. If a manager doesnt like you then they will find anything to pin on you to get you out of the business. Quote from a director "if we want someone out we will get them out" clearly worked in my case. I think the SLT need to look a little deeper into the business and realise the reps are the ones keeping the business afloat.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in London, England
    Current Employee - Senior Account Executive in London, England

    I have been working at Insight full-time (more than 3 years)

    Pros

    Training around sales and that is the ONLY positive thing.

    Cons

    Poor management with no direction what so ever. They keep handing out promo leaflets to call from. One day you are calling to sell HP printer and tell the client why HP is better than other, the next day you have to call the same client again and sell Epson or Dell and advise that why it is better than others.

    They have hard time paying commission to their sales guys. You dont get any support from management. Within the last 2 years (2012-2014), more than 100 people have resigned due to poor management from their UK office. They micro-manage and do not let you sell your own way. You know your clients better, but they treat you like a kid.

    If you pickup recent data about the growth of tech companies, Insight graph is going down. Its a shame to see a good company being mis-managed. They have let very good people go and have changed their way of operation from solution selling to call centre.

    Advice to ManagementAdvice

    You need to treat adults like adults. You can guide them, but do not push them towards what your vendors want to sell

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Not a bad company to work for a little while - excellent benefit package but little career development / progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Buyer in London, England
    Current Employee - Buyer in London, England

    I have been working at Insight full-time (more than 3 years)

    Pros

    Benefits - support - training programs.

    Cons

    No flexibility - low salary - routine - lots of corporate gossip - not an entrepreneurial culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Great at the start, but little career progression.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Uxbridge, England
    Current Employee - Anonymous Employee in Uxbridge, England

    I have been working at Insight full-time (more than 3 years)

    Pros

    Ok benefits and nice people

    Cons

    Career progression and work life balance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Long time sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Insight full-time (more than 5 years)

    Pros

    CEO has the long term vision to lead this company. Sales people are empowered to grow business the way they see fit. Insight is willing to try new things, attack new verticals, etc. A really good place to work.

    Cons

    Leadership can roll out new ideas without thinking them through. Many times initiatives fizzle. Lately decisions are guided by pipeline and forecast which results in an overall short-sidedness.

    Advice to ManagementAdvice

    Get out of the spreadsheets and focus on the "sales" part of sales management.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great place - not enough pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Tempe, AZ (US)
    Current Employee - Account Executive in Tempe, AZ (US)

    I have been working at Insight full-time (more than an year)

    Pros

    Hours are the best - M-F and 8-5 with all holidays off and paid. Laid back work space, friendly people, lots of contests to win prizes and cash! On site Healthcare office with only 10.00 copay. Built in cafeteria.

    Cons

    The compensation plan stinks. Once you lose your first year of guarantee, you lose 10k of income. It is practically impossible to make that up in your commission sales - especially in year 2.

    Advice to ManagementAdvice

    Get quotas to you on time and increase compensation.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    No vision or long term focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Insight full-time (more than 3 years)

    Pros

    Strong product offering--combination of hardware, software, and services and enterprise expertise are hard to beat.

    Cons

    Leadership is not focused and doesn't have long term vision of success. Lack of empowerment. Values on paper are good but not embodied in the company.

    Advice to ManagementAdvice

    Have a long term vision of success and stick to it. Empower teammates, improve pay and benefits to attract higher caliber talent.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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