Insight Reviews

Updated 16 September 2014
Updated 16 September 2014
186 Reviews
2.8
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
104 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 10 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • There is such a lack of discipline from sales reps who do not care very much (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Product management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Management  in  Tempe, AZ (US)
    Former Employee - Product Management in Tempe, AZ (US)

    I worked at Insight full-time for more than 3 years

    Pros

    Great benefits and good work, life balance.

    Cons

    If you are a female you absolutely will NOT have a salary that is as much as your male counterpart - even when you bring more experience and higher sales to the table,

    Advice to ManagementAdvice

    Find a way to halt the revolving door turnover in product management.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    BDM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BDM
    Former Employee - BDM

    I worked at Insight full-time for more than 3 years

    Pros

    The company has undergone an transformation as the IT Channel evolves and so far has managed to stay on the wave and not sunk. The geographical spread offers a lot of prospects to relocate and they also like to promote from within which is good for careers prospects.

    Cons

    Some middle managers can make the work life very difficult. The company is trying to become a solutions provider but is stuck in the box shifter mentality and this leads to internal conflict between hitting targets by just smashing out KPI's and actually doing what clients value/need/want and what actually makes profit and long term returns. Also, very process based methods for internal communications and work and can lead to long SLA's and bad internal client satisfaction.

    Advice to ManagementAdvice

    Reduce red tape, create smaller more dynamic 'sales' teams to be more agile and customer focused.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Tempe, AZ (US)
    Current Employee - Account Executive in Tempe, AZ (US)

    I have been working at Insight full-time for more than a year

    Pros

    Insight sells for all major IT companies, many of which are in office so there are tons of contacts and opportunities for growth.

    Cons

    There is a lot of cold calling before you earn a client base so it can be pretty brutal first year or so.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    A Great start to sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Montreal, QC (Canada)
    Former Employee - Account Executive in Montreal, QC (Canada)

    I worked at Insight full-time for more than a year

    Pros

    Lots of benefits, great teamwork, free outings, prizes. I learnt a lot about sales and technology and about attention to detail for every sale. You start off with a crap book and have to make your way to the top its dog eat dog and sales. Management knows who cares and who doesn;t, you can see who will last and who won't.

    Cons

    Work life balance kind of sucks, a being a newb can be very tedious calling other peoples dropped clients, and not making progress even when you try hard as ever.

    Advice to ManagementAdvice

    Be nice to your new group help them out they do want to succeed and it is hard when first starting

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Montreal, QC (Canada)
    Current Employee - Account Executive in Montreal, QC (Canada)

    I have been working at Insight full-time for less than a year

    Pros

    Amazing work environment, helpful people.

    Cons

    The salary is too low.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Gotten Worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Tempe, AZ (US)
    Former Employee - Account Executive in Tempe, AZ (US)

    I worked at Insight full-time for more than 3 years

    Pros

    Good co-workers, product training, cafe in building, lots of bathrooms, SWAG from vendors

    Cons

    Quotas and metrics intentionally unobtainable so that commissions paid out are lower than industry standards (6% versus 12% or more elsewhere), constant revisions to pay structure and never to the employees benefit, poor health insurance coverage (10k deductible), Insight is funded by manufacturers in-house (HP, Lexmark, Adobe, Juniper, Lenovo, etc) and in turn forces employees to attend "training sessions" which provide no new information, yet takes away from sales time, which leads to not being able to makes sales and dials to achieve the quotas. Punished for a good sales month by given an even higher quotas the following quarter in ALL 5 categories (called "buckets").

    Advice to ManagementAdvice

    Reward the high performers with something of real value, such as pay raises, better insurance and bonuses instead of plastic-cube plaques and letters from Ken Lamnick. Think about ways to reward and retain employees instead of how to chip away more their commissions each quarter to benefit yourselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Really good company to work for in ANZ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SMB Account Manager  in  Sydney (Australia)
    Former Employee - SMB Account Manager in Sydney (Australia)

    I worked at Insight full-time for more than a year

    Pros

    Good management team, Achievable targets and Australia/NZ had the ability to work that was autonomous to the ROW. No phone bashing and very strategic and intelligent selling.

    Cons

    Lack of progression opportunity. It was quite hard to earn good commission in the SMB team.

    Advice to ManagementAdvice

    Keep the culture as it was in 2010/2011. I had great fun working the the Brookvale office in Sydney during my time in Australia.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Partner Champion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Partner Champion  in  Tempe, AZ (US)
    Current Employee - Partner Champion in Tempe, AZ (US)

    I have been working at Insight full-time for more than a year

    Pros

    It's big and so you get some of the natural benefits of that. Onsite healthcare clinic and dining facility for example.

    Cons

    What a disappointing adventure this has been. This is one of the cheapest and greediest companies I've ever been around. They frequently block career growth outside of the company and have terrible benefits, especially for a fortune 500 company. If it weren't for the partners spending money and schmoozing reps there would be little hope or positivity.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Sales Solutions Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Solutions Representative  in  Bloomington, IL (US)
    Current Employee - Sales Solutions Representative in Bloomington, IL (US)

    I have been working at Insight full-time for more than 3 years

    Pros

    Good people to work with

    Cons

    No career developement, constant restructuring and reorganization

    Advice to ManagementAdvice

    Implement some sort of career development program, change is good, but too much of a good thing can be bad.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Lots of potential, however no Sales accoutability, paying half the industry commission rate will keep them mediocre!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Sales Executive
    Former Employee - Solutions Sales Executive

    I worked at Insight full-time for more than 10 years

    Pros

    Lots of things to sell!

    Cons

    Poor work life balance, too many management changes, middle management is afraid to speak up and manage in fear of losing thier jobs. Poor at dividing territories to gain better market penetration, management will keep accounts vs doing what is best for the company. Many salary plan changes over the past 3 years which has been a continual downgrade.

    Advice to ManagementAdvice

    Get smart hold the AE's and Middle managment accountable for growing sales portfolio's, Many reps have accounts they do not work or call on, ie just passing electronic orders. Take away the bottom accounts from every rep, hire new reps on the commision that is already being paid out and penetrate the market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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