Insight Reviews

Updated 29 September 2014
Updated 29 September 2014
188 Reviews
2.8
188 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
105 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Tempe, AZ (US)
    Current Employee - Sales in Tempe, AZ (US)

    I have been working at Insight full-time for more than 5 years

    Pros

    Everyone seems to think grass is greener somewhere else, it's not. The job is challenging no doubt but the upside is great

    Cons

    Always changing strategy, too much. I get it thought , they are trying to innovate and move with industry. There are cons on everything if you look hard enough. Overall the company wants to do well.

    Advice to ManagementAdvice

    Lots of ppl there for a long time not carrying weight. AE there for 15 years and never hits quota? Why are they still there?

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    If you don't like the current team alignment just wait it WILL change, soon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight full-time for more than 5 years

    Pros

    Great teammates and solid middle management, where those on the front lines truly act as professionals and there is a strong desire to win as a team.

    Cons

    Practice development is fractured and confrontational to frontline teammates with some animosity between those that do and those that sell. While change is inevitable it sometimes seems that change here is done just to make a change.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Insight full-time for more than a year

    Pros

    Constant Technology Training
    Fun people to work with
    Good Industry to work for

    Cons

    Low Base Salary and somewhat unfair commission structure

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Go with Flow embrace change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  Phoenix, AZ (US)
    Current Employee - Senior Account Executive in Phoenix, AZ (US)

    I have been working at Insight full-time for more than 10 years

    Pros

    Solid baseline you can make a lot of money in sales but have to be willing to embrace change, you have to be willing to invest time to cross learn what services we do well and pull them into your approach t your client.
    Dont expect to have stuff handed to you you have to be the leader in your client relationship and to go to the right person in the organization to get the job done.

    You have to MAKE the work/life balance, You make the $$$ you want to make,

    Cons

    Cons are in related to the pros, knowing whihc person to engage in tribal knowledge to get job done for client and insight.

    Advice to ManagementAdvice

    realign the floor managers, Our sales manager are just number pushers they do not add to the sales temas for the most part. Reps do not need a floor manager to go on site with them when the floor manager doesnt even understand what the client does.
    Remove the roadblocks to the teams, we are one company. insight did not survive the .com bublle Y2K and the crash in 07/08 withut the employees standing fast with the company. we grew this together.
    Make remote systems better.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Misleading Company!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    Company talked a good game however once employed failed to live up to it.One they charge you 50.00 dollars every pay check for use of there truck to work for there company also you have to refill containers with your own water from home everyday.No money back for use of your water.Oh and they encourage sales but you have to police them for your commission if you get it at all.Also no one explains anything improper training and when it comes to your pay break down based on the jobs you did no ones knows nothing.They pay you what they want to pay you.This is just my experience. Basicly no pros. Morrisville NC

    Cons

    Everything that was said up top and more!!!!Sorry company starting with management on down.You work mon thru sat from 8 to 6 sometimes 7pm and still bring home 700.00 each pay period with no benefits or 401k nothing.SMH

    Advice to ManagementAdvice

    Close the company down.He that cant follow cant lead!!

  7.  

    I'd reconsider heavily!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight full-time

    Pros

    When you clock out, you're done and can enjoy personal life.

    Cons

    At Plano, TX office culture changed after Insight bought Software Spectrum. "Merit increases" were a joke. No way to move up or out from desk job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Customer service oriented where support takes priority over development but lots of opportunity for both

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer  in  Tempe, AZ (US)
    Current Employee - Senior Systems Engineer in Tempe, AZ (US)

    I have been working at Insight full-time for more than a year

    Pros

    A lot of positive energy that stems from the majority of the employees working in technical sales. Managed services is still in its infancy of product offerings but is a growing profit center for the company which means the spotlight is on us and how well we can deliver data center support to Insight and it's customers we support. Working on systems owned by multiple companies is challenging and you are always meeting new people. I am satisfied with my salary for the level of work performed.

    Cons

    Priorities get shifted, new clients have different standards or are lacking standards, and same goes for processes such as change management, root system access, and level of vendor support for the OS. Sometimes it seems chaotic and it is frustrating when support work gets in the way of project commitments, so requires being flexible and putting the customer's interests ahead of your own.

    Advice to ManagementAdvice

    Keep up the meetings so we feel involved and have a voice for improving our future. Don't forget to invest in training and retaining the talent required for future sales of the latest infrastructure technologies.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good Organization

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Pros

    Plenty of opportunity. Large projects. There are many locations to work at. The benefits are decent and seem to comparable to most average places.

    Cons

    Too many different directions. Salary is below average. Employer matching is very low (1%). Many projects tend to require extra work after hours

    Advice to ManagementAdvice

    Invest in more career development.

  10. 2 people found this helpful  

    Don't do it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Secretary  in  Tempe, AZ (US)
    Former Employee - Secretary in Tempe, AZ (US)

    I worked at Insight full-time for more than 3 years

    Pros

    Sick time was not regulated -- Could take a good bit off if needed. Was located in a beautiful city and great shopping nearby.

    Cons

    Everything -- No growth or promotion opportunities. Depressing culture and workplace; Benefits were not good.

    Advice to ManagementAdvice

    Strive to put employees first.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great people. Horrible management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Pros

    Great people to work with. Management says all the right things.

    Cons

    Management is so clueless and disconnected as to what is happening in the company and what needs to be done. They keep talking about fixing it to prevent the turnover.

    Advice to ManagementAdvice

    Stop taking away benefits. Start listening to your employees.

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