Insight Reviews

Updated 20 October 2014
Updated 20 October 2014
192 Reviews
2.8
192 Reviews
Rating Trends

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Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
106 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Delivery Manager in Melbourne (Australia)
    Current Employee - Service Delivery Manager in Melbourne (Australia)

    I have been working at Insight full-time (more than an year)

    Pros

    there is no pros within Insight Service Team

    Cons

    - No recognition for the hardwork
    - No communication from Top down

    Advice to ManagementAdvice

    Don't make the decision call without any communication to your team.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Insight is getting better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Tempe, AZ (US)
    Current Employee - Marketing Manager in Tempe, AZ (US)

    I have been working at Insight full-time (more than 3 years)

    Pros

    At HQ in Tempe, most of the teammates are very helpful. There are many fun activities.
     New PM and Marketing Management are upgrading tools so people can be more efficient.
     In those departments starting to provide more training and more career opportunities.
    Management open about goals and direction.

    Cons

    Pay scale is low and health benefits are not good.
    No on-going sales training and no accountability in sales.

    Advice to ManagementAdvice

    Develop consistent goals across organization. Each partner has goals with no tie to sales expectations.
    In PM, encourage cooperation instead of competition between teams.
    Continue to provide career training and opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Survival of the FIttest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales in Tempe, AZ (US)
    Current Employee - Inside Sales in Tempe, AZ (US)

    I have been working at Insight full-time (more than an year)

    Pros

    Good Entry Level with opportunity to make good money if you find the golden ticket

    Cons

    Sales process is still in building phase which can sometimes make it difficult to endure through the process.

    Advice to ManagementAdvice

    Build value in the employees that don't want to remain complacent instead of firing and hiring at more cost someone new to train and go through the full process all over again. Build a culture of employees that don't fear being replaced by the next new thing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Tempe, AZ (US)
    Current Employee - Sales in Tempe, AZ (US)

    I have been working at Insight full-time (more than 5 years)

    Pros

    Everyone seems to think grass is greener somewhere else, it's not. The job is challenging no doubt but the upside is great

    Cons

    Always changing strategy, too much. I get it thought , they are trying to innovate and move with industry. There are cons on everything if you look hard enough. Overall the company wants to do well.

    Advice to ManagementAdvice

    Lots of ppl there for a long time not carrying weight. AE there for 15 years and never hits quota? Why are they still there?

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good company (for Phoenix) as it is one of only a handful of Fortune 500 in Phoenix

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ (US)
    Current Employee - Anonymous Employee in Tempe, AZ (US)

    I have been working at Insight full-time (more than 5 years)

    Pros

    Above average pay, nice friendly work environment, benefits are improving (slowly), leadership is trying to get it right, emerging cloud environment may pay dividends, management is focused on improvement

    Cons

    Weak 401(k) match - only 25% match up to 6% of pay, 2-3% merit increases isn't going to cut it, need to scale merit increases on a value based system, inconsistent work from home policies from dept. to dept., C-level executives are paid too much (like many places) and not held accountable

    Advice to ManagementAdvice

    Need to focus on simplifying processes, employee retention,

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    I'd reconsider heavily!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight full-time

    Pros

    When you clock out, you're done and can enjoy personal life.

    Cons

    At Plano, TX office culture changed after Insight bought Software Spectrum. "Merit increases" were a joke. No way to move up or out from desk job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    If you don't like the current team alignment just wait it WILL change, soon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight full-time (more than 5 years)

    Pros

    Great teammates and solid middle management, where those on the front lines truly act as professionals and there is a strong desire to win as a team.

    Cons

    Practice development is fractured and confrontational to frontline teammates with some animosity between those that do and those that sell. While change is inevitable it sometimes seems that change here is done just to make a change.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Insight full-time (more than an year)

    Pros

    Constant Technology Training
    Fun people to work with
    Good Industry to work for

    Cons

    Low Base Salary and somewhat unfair commission structure

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Go with Flow embrace change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in Phoenix, AZ (US)
    Current Employee - Senior Account Executive in Phoenix, AZ (US)

    I have been working at Insight full-time (more than 10 years)

    Pros

    Solid baseline you can make a lot of money in sales but have to be willing to embrace change, you have to be willing to invest time to cross learn what services we do well and pull them into your approach t your client.
    Dont expect to have stuff handed to you you have to be the leader in your client relationship and to go to the right person in the organization to get the job done.

    You have to MAKE the work/life balance, You make the $$$ you want to make,

    Cons

    Cons are in related to the pros, knowing whihc person to engage in tribal knowledge to get job done for client and insight.

    Advice to ManagementAdvice

    realign the floor managers, Our sales manager are just number pushers they do not add to the sales temas for the most part. Reps do not need a floor manager to go on site with them when the floor manager doesnt even understand what the client does.
    Remove the roadblocks to the teams, we are one company. insight did not survive the .com bublle Y2K and the crash in 07/08 withut the employees standing fast with the company. we grew this together.
    Make remote systems better.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Misleading Company!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    Company talked a good game however once employed failed to live up to it.One they charge you 50.00 dollars every pay check for use of there truck to work for there company also you have to refill containers with your own water from home everyday.No money back for use of your water.Oh and they encourage sales but you have to police them for your commission if you get it at all.Also no one explains anything improper training and when it comes to your pay break down based on the jobs you did no ones knows nothing.They pay you what they want to pay you.This is just my experience. Basicly no pros. Morrisville NC

    Cons

    Everything that was said up top and more!!!!Sorry company starting with management on down.You work mon thru sat from 8 to 6 sometimes 7pm and still bring home 700.00 each pay period with no benefits or 401k nothing.SMH

    Advice to ManagementAdvice

    Close the company down.He that cant follow cant lead!!

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