Interactive Brokers

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Interactive Brokers Reviews

Updated Jul 16, 2014
Interactive Brokers – Mumbai – “Interactive Brokers India Office”

Interactive Brokers – Mumbai – “Interactive Brokers India Office”
All Employees Current Employees Only

2.3 41 reviews

45% Approve of the CEO

Interactive Brokers Chairman, President, and CEO Thomas Peterffy

Thomas Peterffy

(29 ratings)

26% of employees recommend this company to a friend
41 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    customer service representative

    Customer Service Representative (Current Employee) Chicago, IL (US)

    ProsGood food, people here are very nice. very stable job, endless work.
    A lot of work is a good thing, then, you won't get fired.

    ConsSo tired. Talking with customers all the time is very exhausting.

    Advice to Senior Managementit is better to give employees some time to communicate. Working is just too busy all the time. No time to talk with coworkers. Should have some happy hours time.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    linux admin

    Linux Administrative (Former Employee) Greenwich, CT (US)

    Prosnot afraid of new tech. Very clever co-workers

    Conscould have shared more profit

    Advice to Senior Managementfix the inter-department rivalries as they hinder and are useless.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Horrible! Real devils in here!

    Software Engineer (Current Employee) Greenwich, CT (US)

    ProsThere is some really good engineering work being done

    Cons- No internet at all. Not even restricted/moderated internet. You cannot get a glimpse of what is happening in the outside world from morning 9am-6pm for a near 365 days a year. In today's world, this is like stringing up a person without allowing air to breathe.
    - Adding to the internet policy, the culture is one of the worst. The managers are horrible with absolutely no humane feelings. They expect you to be like slaves, no question asked, no issue raised against your head. With the internet policy, I feel people who work for a few years will loose any sense of emotion and become extremely apathetic. People this will have very adverse affects on your personal lives. So please read this and do not take an offer at this company even though the money they give is somewhat above the average market value.
    - The head of the one of the departments even sometimes makes this explicit when hiring you: "Being social is not good in the company". So not take this lightly. The culture will drain any life from you. You work in the company for 10 years and not know anything about the guy sitting next to you.
    - H1B/Work visa permit holders... READ THIS!!: They only give 10 days of vacation for the whole year for the first 5 years! Yes just 10 days a year! So, you will have no time to prepare for interviews leave alone actually interviewing with companies to get out of the place if you don't like the culture. I have seen many people who are stuck there because of this situation. This will drive you crazy leading to many psychological problems.

    Advice to Senior ManagementGive your employees internet if they need. You can give them the tradeoff of reducing their salary for having their internet monitored if security is a concern.
    Get a life guys. Treat your employees like they are humans and remember they have feelings too. They need to get a life where they can smile once they get home and not think about why they ever got stuck at this company.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    I wish I had left earlier.

    Software Developer (Former Employee)

    ProsSalaries are good. You can learn a lot about trading. Co-workers are smart. New Year's party is nice.

    ConsWork environment is poisonous. Communication is discouraged among employees; you are expected to solve your problems with minimal external help. There are no trainings no working from home. Tools and development processes are very old. Career advancement is very slow. Employee stock incentive plan seems good at first but it locks you in with the company. Once you announce to leave the firm they will screw with you wherever they can.

    Advice to Senior ManagementTreat your employees with respect.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good people but limited resources to work and internal tools always crash

    Customer Service Representative (Former Employee)

    Pros-Majority of the people in customer service and technical support are very nice and helpful

    -Free lunch (if you stay in office and work during your lunch hour)

    Cons-Internal communication tools and systems constantly crash and could not get information to help assist customer

    -Limited resources (more often no resources) and training to help customer, for example they expect you to assist a client to place an order in an iPad and iPhone, we don't even have these tools in the office! Constantly have to use personal phone and mobile data plans to help customer; they don't care how things are done as long as the customer is assisted.

    -Management controls everything, they have the final say and if you are on the trainee system and you submit a reply, chances are you have to wait one or two days for approval. Chasing them is hopeless.

    -Communication between regions is very troublesome. Colleagues from other regions are often bouncing between tasks claiming it is because customer is based on the closest region or because of time difference. Since the global routing, people may cold transfer calls back to the existing queues so that they can leave on time.

    -Projects that are assigned are often random and pointless.

    -Majority of the Technical Operations team are very unhelpful, when escalating an issue they either do nothing or waste your time, or wait 2-3 days to copy and paste your report on the bug report to escalate further.

    Advice to Senior ManagementTrain employees and provide better resources to complete day to day tasks. For example, mobile devices and tablets so that we know how to walkthrough clients on placing orders.

    You may also want to give more incentive for your employees to stay.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    rigid management and culture

    Anonymous Employee (Current Employee)

    Pros- some great engineers.
    - free lunch (at a cost)

    Cons- free lunch at the cost of your lunch break.
    - no growth and they don't care. same sh*t everyday.
    - rigid management. you better be a machine that functions only to finish tasks.
    - expect to work all time. eyes on you.
    - don't expect help or communication. they are non-existent.
    - many more....

    No, I would not recommend this company to a friend

     

    Time will tell

    Anonymous Employee (Current Employee)

    Prossalary is competitive to market

    Consexpect to spend a majority of time there

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    simply wonderful place to work

    Anonymous Employee (Current Employee)

    Prosgreat place to work. righteous mgmt. challenging stuff.

    Consnot much to speak of

    Advice to Senior Managementkeep doing what you are doing

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Stay away if you are not desperate

    Anonymous Employee (Former Employee) Greenwich, CT (US)

    ProsHealth insurance better than at most large financial institutions
    Reasonable hours compared to many financial institutions (approximately 9-6, work through lunch).
    There are quite a few competent and pleasant people.. if only you could interact with them during business hours!..
    If you are a mediocre c++ coder, you will be taught a minimal standard that will make you better.

    ConsLow compensation, uncompetitive vesting schedules, unethical authoritarian management, substandard time off policy, and zero flexibility.

    Your kid is sick and you need to be 2 hours late? Either take 1/2 day off (you get 16 days of sick+vacation), or work two extra hours in the evening. You choose between seeing a sick child, and a chance of a vacation. Sick with a fever? Take a day off. I have seen a lot of sick people putting in the hours.

    The employer is likely to stick to the letter of the job offer - so read it carefully, and make sure you understand what you are signing.

    There is no room for professional growth and upward mobility.
    You are assigned detailed projects (specs) by your manager, and are given no freedom in their execution. The "managers" call and treat all employees as 'programmers' - it is irrelevant that you were trained as an engineer of a scientist. You will be coding to a spec, no matter what.

    Your manager is your final arbiter. There are some "managers" who cannot stand up to their boss when issues arise. As an alternative, they blame their reports for failures (note the spec part above!), and repeatedly get their reports fired. The upper management did not question this pattern until a handful of people went the revolving door.

    Interaction with anyone is discouraged. You are paid to type, not to talk.

    And never, ever should you offer your opinion. Even as you walk in and see that certain areas are 2-3 years behind competitors - stay mum - IB managers already know that they are the best. Your input will get you nothing but trouble.

    Advice to Senior ManagementGet modern management training.

    Learn to respect your employees and show it.

    Bring time off/sick leave policy in line with competition (3-4 week vacation, 1-2 weeks of sick leave). Bring deferrals in line with competition (0-30% for most, 2-4 years). Bring comp in line with competition. You are no longer paying well enough for people to disregard the issues. Your most desirable employees are snatched by competition. Who do you think is staying?

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Disappointing

    Anonymous Employee (Former Employee)

    ProsFree lunch, open to other races

    ConsOnly Swiss has a Promotion Chance

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