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Interval International
3.0 of 5 11 reviews
www.intervalleisuregroup.com Miami, FL 1000 to 5000 Employees
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Interval International Reviews

Updated Mar 24, 2013

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3.0 11 reviews

                             

67% Approve of the CEO

Interval International Chairman and CEO Craig M. Nash

Craig M. Nash

(6 ratings)

60% of employees recommend this company to a friend
11 employee reviews
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  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Culture & Values
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Miami, FL (US)

Former Employee – worked at Interval International full-time for more than a year

ProsInterval is ran like a big family and despite being a global company, most employees are extremely nice and welcoming. Excellent human resources department.

ConsLittle paid time off. All free resort stays have to be approved by the managers and directors of each department so a lot of paperwork is involved. Some departments are clearly overstaffed while others are seriously understaffed. Circle of excellence awards are only given to call center staff even though there are other employees from other departments who work far harder.

Advice to Senior ManagementLearn how to fairly recognize the hard work and dedication of employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Work/Life Balance
         
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  • Approves of CEO

 

Miami, FL (US)

Former Employee – worked at Interval International full-time for more than 3 years

ProsThe people are great to work with
Corporate involvement in community is ongoing and very supportive.
Can build pleasant working relationship with international employees which helps with your development.

ConsAlot of work in some departments so there seems that more personnel are needed to perform the work and this may highly impact employee turnover.
Everyone wants you to respond to their request, today, when you have to prioritize what must be done today.

Advice to Senior ManagementCompile and study exit interviews to determine reasons employees leave then rank and rate them in order to see what the corporation needs to do, if anything, to keep talented employees and reduce employee turnover.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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  • No Opinion of CEO

 

Miami, FL (US)

Former Employee – worked at Interval International full-time for more than 3 years

ProsOverall a friendly environment, nice facilities and clean work environment, able request some of the resorts if you request them for vacation days.

ConsCall centers are very ridged work environments. All activity is easily monitored. Customers have very limited knowledge of the product they purchased. No breaks in between calls.

No, I would not recommend this company to a friend

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  • Disapproves of CEO

 

Miami, FL (US)

Former Employee – worked at Interval International full-time for more than 7 years

ProsTravel benefits are decent, vacation time, and hours are doable.

ConsCompany cuts commission all the time, raises cost of benefits, cuts 401k matches. blames it on the economy eventhough they had a record year. pleasee..... no room for growth.

Advice to Senior Managementact like you care about your employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Current Employee – been working at Interval International full-time

ProsGreat industry to work in. Depending on management team, can have great professional development opportunities.

ConsNo sharing or sense of community. Culture of leading through fear. Little opportunity for advancement. Pay is not equal to job responsiblity.

Advice to Senior ManagementEncourage sharing and innovation by listening to employees. Design pay structure to actually be achievable. Do not let leaders of the company abuse their employees.

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Current Employee – been working at Interval International full-time for more than a year

Prostechnology driven,401 k, medical benefits

Consnot process oriented, human resources

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Miami, FL (US)

Former Employee – worked at Interval International full-time for more than 10 years

ProsAs a developer at interval you have exposure to most of the new java technology stack and frameworks from Java Spring Framework to working on Grails... Its a full enterprise stack w backend legacy connectivity w also a new backend ORM solution w middle tier web services as well as a frontend MVC with all the tech buzzwords in java you can think of. Its a great place to work whereas you may get remote capabilities, many vacation days off, resort benefits and more... It may be a place where you get complacent and comfortable eventually... So try to keep on top of your game and you will do fine.

ConsSometimes management forgets to promote, reward, show value, motivate, help grow and recognize those loyal to the business... They dont mean to, but it happens as they have many things to attend to due to the company being a publicly traded company.

Advice to Senior ManagementRemember to cherish what you have and make a growth plan for those that embrace the company. As you once were at the beginning, help those achieve success to the top.

Yes, I would recommend this company to a friend

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Miami, FL (US)

Current Employee – been working at Interval International

Pros- Excellent Vacation Paid Time Off Benefits
- Free Resort Stays Benefits
- 401k % Match
- Remote Work Exceptions
- Great Colleagues
- Embrace New Technology

Cons- Make sure to negotiate before you work there, raises are very slow.
- You must pay for parking
- Management is not working fast enough to give increases to underpaid resources
- Consultants are given too much power and opportunities (more than perm employees)

Advice to Senior Management- Need to show better appreciation of employees (you seem to show appreciation only when the employees are on the way out the door. If you appreciate the resource, why not answer expressed concerns before they leave instead of waiting till they leave).

- Training needed more often

- Should offer stock options to all employees. Why not encourage employees to buy shares and have them feel vested?

- Allow technology professionals to be Remote more often. (save on overhead)

Yes, I would recommend this company to a friend

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Miami, FL (US)

Current Employee – been working at Interval International

ProsHavent been in a while but the benefits are good if you dont mind working for minimum wage. Your given a great pep talk whn your hired.

ConsThey have you work awful hours and torment the same people over and over again. Then the commission is never obtainable (I made first payout once, only like $200) and you make all this money for this company and no commission check. Your like a hamster in a wheel. All lies and stories of it's gonna get better and they just hire more people. Horrible experience glad I'm out of there

Advice to Senior ManagementPay more and make commission goals real!!!!

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
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  • Disapproves of CEO

 

Former Employee – worked at Interval International

ProsGood benefits, particularly Health Insurance
Convenient location
Working with counterparts worldwide, including Europe and Asia

ConsResort benefit must be signed off by manager and or director
Hostile work environment
Management treating employees poorly

Advice to Senior Management1. Treat your employees better - more carrot, less stick
2. Be honest about bonuses. Don't report record earnings and tell employees there are no bonuses because of the poor economy

No, I would not recommend this company to a friend

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