Interval International

  www.iilg.com
  www.iilg.com

Interval International Reviews

Updated 21 October 2014
Updated 21 October 2014
24 Reviews
2.7
24 Reviews
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Interval International Chairman and CEO Craig M. Nash
Craig M. Nash
13 Ratings

Employee Reviews

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  1.  

    UK office has a mix of SME and Corporate feel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Interval International full-time

    Pros

    It's a quiet office and not too hectic. It's quite laid back so not too stressful.

    Cons

    Sometimes it's too quiet and a lot of the working benefits aren't that competitive with other companies in London.
    There's quite a low morale within certain departments and unnecessary politics. Lack of career development opportunities.

    Advice to ManagementAdvice

    More positivity is needed

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    London HQ: Great at first with the aid of staff members making it a better working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telemarketer Sales in London, England
    Former Employee - Telemarketer Sales in London, England

    I worked at Interval International part-time (more than an year)

    Pros

    Very flexible working hours in some departments.
    Some good ideas on incentives
    Some great staff
    Sufficient training programme
    Staff benefits are good

    Cons

    Lack of good practice on management style for handling staff concerns
    No or little career progression
    Unrealistic targets
    Can be a stressful and repetitive work activity
    Scheduled hours (overtime) are not initially explained properly in terms of hourly rate

    Advice to ManagementAdvice

    Better measures in place to see that staff are content
    Review on incentive plan to better meet expectations of staff whilst maintaining management budgets
    On-going staff training from time-to-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Extremely disorganized and unprofessional environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Interval International full-time (less than an year)

    Pros

    No pros. Truly bad situation. Try anywhere else before going there.

    Cons

    Extremely disorganized: took weeks for them to provide the tools necessary to do the job, work "plan" was looking busy, and reworking constantly. Amazingly unprofessional: Staff crossing the lines of sexism, racism, and age discrimination trying to be "funny". Management enabling rather than curtailing all of the above.

    Advice to ManagementAdvice

    Do the right thing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Interval International

    Pros

    You have the opportunity to move around the company

    Cons

    work schedule based off of shift biding. (As an agent)

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Miami, FL (US)
    Current Employee - Anonymous Employee in Miami, FL (US)

    I have been working at Interval International full-time

    Pros

    Two work from home days for employees in the IT department. Flexibility with requesting time off (this depends on the manager). Location. Covered parking (assigned for some but for a fee). Relaxed work environment in some departments (depends on the manager). Decent technology to communicate and conduct meetings remotely. A good number of vacation days, including one day for your birthday.

    Cons

    Poor communication causes people to reinvent the wheel unnecessarily. Insufficient sharing of knowledge at times. Unprofessional behavior is tolerated in some departments to the point that it is disruptive to others. The majority of employees are very professional and knowledgeable but there are some who don't have a strong work ethic (this happens everywhere though).

    Advice to ManagementAdvice

    Offer tuition reimbursement and make the yearly pay increases more significant. Continue to put bright, dedicated individuals in leadership positions (there have been some very good promotions recently that are improving our processes and performance).

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Biased Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vacation Advisor in Miami, FL (US)
    Former Employee - Vacation Advisor in Miami, FL (US)

    I worked at Interval International full-time (more than 5 years)

    Pros

    The call center : Comfortable environment w/ coworkers
    Corporate offices: more structured but very warm place to work

    Cons

    Finances are determined by an "incentive" (commission) basis, which is not guaranteed; positional advancement is difficult, based on a clique system

    Advice to ManagementAdvice

    Promotions and advancements should be based on true knowledge, experiences, and expertise rather than being promoted based on personal relationships and biases

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Wasn't bad, wasn't good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Manager in Miami, FL (US)
    Former Employee - Production Manager in Miami, FL (US)

    I worked at Interval International full-time (more than 3 years)

    Pros

    Stable company that has been around for a while. Travel perks, compensation is average, as are benefits.
    Some areas of the company are more relaxed than others

    Cons

    All internal processes take too long to achieve end result. Too many employees with long tenures that aren't up to speed with newer outlooks on corporate cultures.

    Advice to ManagementAdvice

    Need to even out the salaries and job advancement as well as take more interest in the people who work for you.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Somewhat stable but unprofessional organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kendall, FL (US)
    Current Employee - Anonymous Employee in Kendall, FL (US)

    I have been working at Interval International full-time (more than 3 years)

    Pros

    Historically has been relatively stable. Some travel perks but basically only to Orlando if you get lucky.

    Cons

    Very cheap organization. Little to no employee benefits or employee morale events (eg no christmas parties). Annual raises are negligible at best and not competitive with market, if there even is an annual raise; this year management just IGNORED annual raises and communicated no reason as to why, while spending millions buying businesses... that's an incredibly unprofessional way to treat over-worked and under-paid employees.

    Advice to ManagementAdvice

    Show more respect for your employees and invest in them. Communicate much better.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Miami, FL (US)
    Former Employee - Director in Miami, FL (US)

    I worked at Interval International full-time (more than 5 years)

    Pros

    My manager was always pushing our team to grow. He was always looking for the cutting edge technology to keep our skills up to date with the times.

    Cons

    There's a lot of cliques. Many people have worked there for a very long time...Some are not very open to people coming in from the outside.

    Positive Outlook
    No opinion of CEO
  11.  

    Used to be a great company but gone downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Interval International

    Pros

    Great Vacation and pretty good travel benefits

    Cons

    NO room for advancement and management is SEVERELY inept.

    Advice to ManagementAdvice

    Need a definite restructure of management. They have been here for too long and act like high school kids. There are no policies and procedures just depends on the mood of the management that day on how they are going to deal with your issue. They're response is always no instead of finding a solution.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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