Ipsos

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Ipsos Reviews

Updated 15 August 2014
Updated 15 August 2014
282 Reviews

3.1
282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ipsos Chairman and CEO Didier Truchot
Didier Truchot
89 Ratings

Review Highlights

Pros
  • emerging as one of the most comprehensive market research entities on a global scale (in 24 reviews)

  • Flexibility with work schedules, great people on the team (in 15 reviews)


Cons
  • Management acts like they own you - there is no work-life balance other than lip service paid to the concept (in 22 reviews)

  • Some extremely dull work, long hours for which you are not recognised, poor pay (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very positive. I had 11 exciting and positive years there working on a variety of projects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Statistics  in  London, England
    Former Employee - Director of Statistics in London, England

    Pros

    Fast-moving dynamic atmosphere, people are always accessible and do not hide behind job grades and titles, encourages creativity, opportunities to take your career to follow your interests. Technical expertise, with people who are leaders in their field.

    Cons

    Very high work volume with lots of competing priorities and deadlines, meaning long hours, but that's part and parcel of being in this lively industry and part of the fun!

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Clever people but long working hours and not very entrepreneurial

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Manager  in  London, England
    Former Employee - Research Manager in London, England

    Pros

    Most people are great, top brains in the industry I would think, most people are friendly. The graduate scheme looks very comprehensive. This company looks well after their brand,

    Cons

    Long hours, good with process but not very entrepreneurial, offices at Borough are very outdated. Nowhere to progress as there are too many directors and they stay a long time even though they may not be the best people for senior roles. The culture is not very open, you either fit in and do what you are told or you may as well leave. Sometimes respect is lacking towards younger or new employees.

    Advice to ManagementAdvice

    Deal better with employees' feedback from employee surveys and 360s. If people complain about a certain manager, do deal with it and do not ignore it and see people leave in large numbers within one team instead.

    Neutral Outlook
    No opinion of CEO
  3.  

    A very disappointing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Director  in  London, England
    Former Employee - Associate Director in London, England

    Pros

    The compensation and benefits are probably the only good thing about working at Ipsos. There is no such thing as work-life balance and one is expected to work any day at any time, including on vacation.

    Cons

    While the Ipsos name on a CV generally evokes positive feelings, my experience proves that it's hardly amazing to work at this company. The list of cons is extensive:

    - Incompetent line managers who are unable to work with teams, let alone taught how to manage them
    - No transparency beyond the team - team directors get away with murder and nobody notices.
    - No support for people development, constant criticism and a complete lack of encouragement and acknowledgement of employees.
    - Slapped on the hands if not seen to speak to certain people at the frequency at which directors expect it to happen.
    - There is a lack of autonomy in almost every task any person is expected to perform. They need to consult at least 2 other/more senior people before a decision is made to act. Needless to say, this causes tremendous delays and endless discussions which ultimately affects clients.
    - Total lack of cooperation between departments, every unit works as a silo and is after their own targets without actually willing to help departments that depend on them.
    - Clients' interests are not at all on the agenda. There is an extraordinary amount of internal politics.
    - Impossible to take any time off for about 5 months every year due to heavy workload. Total lack of knowledge in resource management and employees made to beg for days off each year.
    - Senior management very far removed and uninterested in what actually happens below them. They all want to appear as being friends and to be seen as research experts but they are really not, they rely heavily on those underneath them for that. What they are good at is politics.
    - HR staff turnover is very high due to which they are not of any help.

    Advice to ManagementAdvice

    I doubt the described problems can be resolved simply. Company culture extends from the top down and the fundamental problems described above are indicative of serious internal neglect. Ipsos is a huge company and any changes, if at all applied, will be very sluggish to take effect.
    There is no real leadership, only personal interests and political moves. Perhaps this will sound cliché, but taking care of clients and employees are the two most important things a company should do. This company doesn't do either right.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Absolutely dreadful place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Manager  in  London, England
    Former Employee - Research Manager in London, England

    Pros

    Absolutely no pros whatsoever, worst company I've ever worked for. So cheap they make employees pay for their own 'celebratory' events and the toilets at their offices are literally overflowing with excrement. An apt analogy for the senior management of the company I think...

    Cons

    Incompetent management, lazy senior staff who only turn up to the office when they can be bothered, junior staff are treated terribly and paid peanuts, self-obsessed egotistical CEO, disgusting filthy offices which should be condemned, lazy directors, high staff churn, boring repetitive work, no interest in developing junior staff, ridiculously low wage increases. All in all a complete disaster of a company that should be avoided at all costs!!!

    Advice to ManagementAdvice

    Get rid of the terrible management you have in place, pay some attention to staff needs and development and maybe you could marginally improve the hell that is working for Ipsos Mori.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Good people, poor rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Executive  in  London, England
    Current Employee - Research Executive in London, England

    Pros

    Great work atmosphere, friendly senior staff, talented staff, some interesting work.

    Cons

    Some extremely dull work, long hours for which you are not recognised, poor pay. Opaque promotions and pay review process - it can be recognised that you hit all your targets for promotion/pay incentives and still not be recognised. If you hit your targets ahead of time, they don't reward your achievement, just give you another target. Everyone is overworked so that deliverables are rarely of the highest quality deliverable by what are a group of very talented researchers.

    Advice to ManagementAdvice

    Provide clear targets for promotions and pay incentives, where hitting a set target gives a set reward.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Rewarding, autonomous and innovative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  London, England
    Current Employee - Director in London, England

    Pros

    Broad roles, supportive management, open to innovation and challenge of the status quo. Inspiring senior management.

    Cons

    Career development is a little hit and miss. Internal networking between markets is tough, too much competition internally for revenue.

    Advice to ManagementAdvice

    Create an open job site where people can post their CV's and skills to allow movement within Ipsos.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    PM

    Current Employee - Project Manager  in  London, England
    Current Employee - Project Manager in London, England

    Pros

    Stable, interesting, a lot to learn

    Cons

    Not much room to grow

    Advice to ManagementAdvice

    Think more about people and what they can accomplish for the company.

  9.  

    Great people, Awful management in internal finance and promotions/career progressions are based on favoritism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Receivable  in  London, England
    Former Employee - Accounts Receivable in London, England

    Pros

    People are overall very nice to work with and the company will invest in your education if you want to study for an accountancy qualification. Finance teams do arrange meals and team events.

    Cons

    Do not expect to be promoted or recommended if your work is good as the upper management do not look at your quality of work or the suitability of yourself. Do not expect to make a career here as it is based more on whether you get along with the management staff and whether they like your personality and your ability to get along with them as opposed to the performance of your work. Upper management work off favoritism rather than your individual performance or quality of work. Your work can be poor or average standard but if you get along with management then you are likely to get a promotion.
    Also a lot of internal politics and micromanagement in the work place to the point where it will dampen your morale. Expect to do a lot of overtime with little appreciation from upper management.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Claims that the field interviewers are 'casual workers' after paying them a regular salary for years ... that isnt good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Interviewer  in  Newcastle upon Tyne, England
    Current Employee - Field Interviewer in Newcastle upon Tyne, England

    Pros

    No boss breathing down your neck, very flexible hours, pretty laid back if you really just need the pocket money or to get out of the house. Much better than working a till! Pay OK if you are good at blagging your way through the front door and do the best you can.

    Cons

    Bosses all loathe each other, contracts of employment are ludicrous and wouldn't hold up in an Industrial Tribunal. And it does involve a fair amount of door-knocking.

    Advice to ManagementAdvice

    Treat the Interviewers with more respect: listen to us. Walk in our shoes for a day or two a year. Walk-in Interviews that last over an hour are ridiculous, 40 minutes is the absolute maximum, 30 minutes would result in a higher rate of success. People are busy, stop wasting their precious time with trivia that you already know from other sources: stand up to your clients and refuse to accept intrusive, boring, and useless questions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Friendly and relaxed working environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Work is basic and easy-going

    Cons

    Generally the work is very monotonous and dull - a lot of basic data entry and checking

    Recommends

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