Ipsos

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Ipsos Reviews

Updated 25 February 2015
Updated 25 February 2015
351 Reviews
3.2
351 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ipsos Chairman and CEO Didier Truchot
Didier Truchot
118 Ratings

Review Highlights

Pros
  • More often than not, they have positions for part-time market research/survey interviewer (in 26 reviews)

  • OK working environment and friendly colleagues (in 18 reviews)


Cons
  • Excessive hours; they could care less about a work/life balance (in 25 reviews)

  • Some extremely dull work, long hours for which you are not recognised, poor pay (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Controller in London, England
    Former Employee - Field Controller in London, England

    I worked at Ipsos

    Pros

    Options to grow within the company
    Flexible hours offered
    Great people to work with

    Cons

    Crowded work space
    Lots of new management changes

    Recommends
    Neutral Outlook
  2.  

    Great people, excellent environment, poor opportunities and poor recognition of ambition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graduate Research Executive in London, England
    Former Employee - Graduate Research Executive in London, England

    I worked at Ipsos full-time (less than a year)

    Pros

    I really enjoyed my team. The diversity of people within Operations is excellent, as is the camaraderie. Very relaxed, with a very gentle learning curve.

    Cons

    The operations department is unusual within the graduate programme, as the majority of Graduate training is expected to be of little relevance. As such there was an immediate feeling of having our time wasted and this was a shock to me. Given the size of the company and difficult financial position it has been in, the department's technology (i.e. survey tools) require some upheaval. The training for the new software was decent but nowhere near intensive enough.

    Advice to ManagementAdvice

    Reconsider training for operations. Consider siphoning off operations training and offering more personalised support and programmes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Researcher coder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Harrow on the Hill, England
    Former Employee - Anonymous Employee in Harrow on the Hill, England

    I worked at Ipsos

    Pros

    Excellent team included the management

    Cons

    I was just involved in data collection not analysis

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great opportunity to earn money and experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Interviewer/Researcher in London, England
    Former Employee - Telephone Interviewer/Researcher in London, England

    I worked at Ipsos

    Pros

    Good pay
    great people
    flexible working hours
    great atmosphere
    good supervisors

    Cons

    the way work is allocated you can be without work for a while so that's not too great when you are relying on it

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Executive in London, England
    Current Employee - Senior Research Executive in London, England

    I have been working at Ipsos full-time (more than a year)

    Pros

    Great team; learning opportunities; fun and friendly work environment; great people

    Cons

    heavy work load; lots of processes which can be stifling; chain of command can be draining as everything needs to be signed off and checked

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Big headed organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Market Research Interviewer in Manchester, England
    Former Employee - Market Research Interviewer in Manchester, England

    I worked at Ipsos full-time (more than 10 years)

    Pros

    I was unemployed and like to get work in my own time.

    Cons

    There are two tyres administration.
    Head office think they are upper caste and field management is lower caste.

    Advice to ManagementAdvice

    Poor administration and low quality HR management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Terrible call centre work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Interviewer in Edinburgh, Scotland
    Former Employee - Telephone Interviewer in Edinburgh, Scotland

    I worked at Ipsos part-time (more than 3 years)

    Pros

    The only good thing about working in the Ipsos MORI call centre in Edinburgh is that there are plenty of interesting people working there. A lot of students, artists and musicians work there because the work is flexible. However, it's very monotonous work, and can feel quite soul crushing. I worked there for three years, but only about 16 hours per week on average, and moving up the pay scales up to supervisory level helped. Full time hours on minimum wage would have been just too much.
    The good thing about shift work is that when you clock off, it's over. You go straight home and forget about it. Now that I have a 'better' job in a different sector, one I'm meant to feel invested in - I miss that. I don't miss the monotony though.

    Cons

    Zero hours contracts - as you move up the pay grades it can get easier to get hours. The management treat the workforce as completely expendable.

    If you have a thin skin you will find it stressful - most people don't like being phoned up at home and asked to do surveys. And they will tell you. And you will make hundreds of calls in every four hour shift.

    Advice to ManagementAdvice

    How about letting your interviewers feel a bit more invested in what you do by not treating them like they're expendable? After all, your interviewers are the public voice of your company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good grad scheme but you'll end up on the scrap heap afterward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Executive in London, England
    Current Employee - Research Executive in London, England

    I have been working at Ipsos full-time (more than a year)

    Pros

    The grad scheme was good, training provided, opportunity to do extra curricular activities

    Cons

    Horrible management team within my BU, heavy workload, no appreciation for hours you work and egotistical directors who will take credit for the work that you do without even a thank you. Also like to move people around a lot and change their projects on a regular basis. Very political. Badly paid

    Advice to ManagementAdvice

    Start recognising talent and nurture it. People will leave otherwise. Pay is also a big issue for a lot of people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Fantastic opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director in London, England
    Current Employee - Associate Director in London, England

    I have been working at Ipsos full-time (less than a year)

    Pros

    Exciting and dynamic and slightly eccentric , i am so pleased i joined these people. After 5 years experience in a smaller agency this has been a revelation

    Cons

    Hard work, silos and some politics - but that is inevitable in a big organisation - THE CAN DO SPIRIT AND INTENSE CURIOSITY make up for any isses

    Advice to ManagementAdvice

    Keep investing in training - it is great to be somewhere that really thinks about this

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Mixed Bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Executive in London, England
    Current Employee - Senior Research Executive in London, England

    I have been working at Ipsos full-time (less than a year)

    Pros

    informal culture, broad range of opportunities to gain experience in different sectors. Better paid than most other research agencies. Less volatile working environment than other agencies. Easy environment to work in.

    Cons

    Not a destination any decent graduate (top 30 uni) should consider. Badly paid compared to the London employment market. Pay rises between all grades are not worth the hassle of getting promoted, you could invest the time and effort in getting a different job. Hours can be very long (50+ pw). Employee benefits if you are not married with kids are rubbish.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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