Iron Mountain Inc
2.9 of 5 303 reviews
www.ironmountain.com Boston, MA 5000+ Employees

Iron Mountain Inc Reviews

Updated Apr 14, 2014
All Employees Current Employees Only

2.9 303 reviews

                             

47% Approve of the CEO

(no image)

William Meaney

(49 ratings)

45% of employees recommend this company to a friend
303 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Good benefits, great people to work with, always something new happening"
    in 22 reviews
  • "Work Life Balance and Work from Home Options"
    in 11 reviews
Cons:
  • "Concern for the customer as the Customer Service is poorly trained and HIGH turnover with CS"
    in 11 reviews
  • "Upper management is new so the path is uncertain"
    in 10 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Good company to work for but be prepared to be a small fish in a big pond.

Transportation Supervisor (Former Employee)

I worked at Iron Mountain Inc full-time for more than 8 years

ProsTwo weeks vacation to start, medical benefits are reasonable affordable, able to buy discounted stock options, good pay, good people below General Management.

ConsToo caught up in being non-union, too caught up in metrics instead of being customer-focused, stock price has not changed so to make it move new CEO laid off over 800 people in 2013-stock still hasn't moved.

Advice to Senior ManagementHaving an open door policy is useless if the people are not listened to and are lied to just to keep them quiet.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Stressful and anti-social.

Anonymous Employee (Former Employee)

I worked at Iron Mountain Inc

ProsIt's a good experience type of job; learning different skills and programs. Morning hours were satisfactory, and they seemed to treat their full-time employees well.

ConsThe morale of my department was very dull, and unfriendly. I think the use of multiple tempts for different projects actually made production slower and less satisfactory.

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • No Opinion of CEO

 

Ever changing

Human Resources (Current Employee)
Boston, MA (US)

I have been working at Iron Mountain Inc full-time for more than 5 years

ProsGreat co-workers. Lots of opportunities (non-manager) to be a part of the changes that will make Iron Mountain the international company (Bill Meaney and BOD) is designing. Very modern approach to new technology.

ConsIron Mountain is professionally recognized for its fast past company restructure(s) and new technology(ies) rolled out. Rollouts have not allow time and resources for accuracy audit, corrective enhancements and knowledge dissemination. VP, Manager and field employees are without knowledge or support as they navigate these changes. And NO, a “How to” is not adequate support in the field.
Iron Mountain (and investors) is still betting on its REIT conversion, regardless the US company continues to move its structure and resources internationally.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fair

Anonymous Employee (Former Employee)

I worked at Iron Mountain Inc full-time

ProsSome great front line employees

ConsConstant change and reorganization

Advice to Senior ManagementCome out of your offices a little more to see what customers and employees are saying.

No, I would not recommend this company to a friend

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1 person found this helpful  

Loved my job until position eliminated

Operations Supervisor (Current Employee)

I have been working at Iron Mountain Inc full-time for more than 5 years

ProsLocal management was terriffic. Good benefits and incentive programs.

ConsThe corporate programs which treated managers and supervisors all as if they were entry level employees. Micromanaged the employee appreciation process.

Advice to Senior ManagementCompletely overhaul your benefits team and start to relate to the frontline employee. You could reduce your HR team dramatically and drastically improve the individual employee experience.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Transportation Supervisor

Anonymous Employee (Current Employee)

I have been working at Iron Mountain Inc full-time for more than 3 years

Prosgood people, good pay if you ask for it

Consvery structured, corporate style, advancement can be tricky

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Okay Company

Anonymous Employee (Current Employee)

I have been working at Iron Mountain Inc full-time for more than 3 years

ProsWork Life Balance and Work from Home Options
Excellent Salary above all industry standards

ConsManagement lacks vision and simply does something to just increase the employee count; doesn't focus on bringing quality employees

Advice to Senior ManagementTry to have a complete plan about something before jumping into it

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Career Opportunities
         
  • Approves of CEO

 

sr. Business analyst

Senior Business Analyst (Current Employee)
Boston, MA (US)

I have been working at Iron Mountain Inc full-time for less than a year

ProsIron mountain is a good place to work.

ConsGlobal good organization but they have slow process

Advice to Senior ManagementNon

Yes, I would recommend this company to a friend

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Excellent company, good pay, a LOT of transition

Process Engineering (Current Employee)
Collegeville, PA (US)

I have been working at Iron Mountain Inc full-time for more than a year

ProsBenefits start at Day 1, good 401k match, a lot of potential for internal movement. Open door policy. Great people, excellent cafeteria. Bonuses are very good: quarterly for Customer Care, yearly for other positions

ConsFor one thing, the company has made about 2,000 layoffs world-wide in the last 6 months. Still a good company to work for, but I'd be leery about job security. Maybe it'll be better once the current round of layoffs dies down. The internal command structure can also be very confusing, with people reporting to different people depending on current projects.

Yes, I would recommend this company to a friend

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ok for the most part very stressful otherwise.

Data Entry Specialist (Former Employee)
Richmond, VA (US)

I worked at Iron Mountain Inc full-time for more than 10 years

Prosexcellent benefits and good working conditions

Consno room for growth. too many quotas to meet.

Advice to Senior Managementease up on all the rules and negative points issued to employees.

No, I would not recommend this company to a friend

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