J. Crew Reviews

Updated 26 August 2014
Updated 26 August 2014
587 Reviews

3.8
587 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
389 Ratings

Review Highlights

Pros
  • Enthusiastic coworkers, encouraging supervisors, great discount (in 82 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 62 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 35 reviews)

  • You get No Benifits they keep all employees at part time (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    One of the best retail jobs out there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Store Manager  in  Portland, OR (US)
    Former Employee - Associate Store Manager in Portland, OR (US)

    I worked at J. Crew full-time for more than a year

    Pros

    Good pay, good discount, easy to follow their guidelines, good upper management - the strive to do well even when they fall short.

    Cons

    Cons consistent with most retail jobs out there - payroll constraints, needing to give in to crazy/unreasonable customers to avoid a customer complaint, only so much room for promotion until he have to be 'relocatable' to move up.

    Advice to ManagementAdvice

    Don't ever let the discount be better for customers and not allow your employees to partake. Trust me. It annoys us off to ring someone up for something that you can't receive the same price and you work there 40 hours a week.

    Recommends
    No opinion of CEO
  2.  

    Fabulous Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Jacksonville, FL (US)
    Current Employee - Sales Associate in Jacksonville, FL (US)

    I have been working at J. Crew part-time for more than a year

    Pros

    -Promote from within
    -Easy to transfer
    -Work with availability
    -Excellent training
    -Fabulous discount
    -Fun and creative environment

    Cons

    -A lot of associate turn around
    -Too many associates at one location so hours can be scarce

    Advice to ManagementAdvice

    Pay should be increased with more opportunity for a raise or promotion. Associates should be given better styling training so there is not such a large gap between abilities of associates and personal stylists.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company who cares about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full Time Sales Associate  in  Dallas, TX (US)
    Former Employee - Full Time Sales Associate in Dallas, TX (US)

    I worked at J. Crew full-time for more than a year

    Pros

    Great Benefits
    Amazing Discount
    Fun Culture and Work Environment

    Cons

    Promotion Opportunities can be hard

    Recommends
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Best retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Vancouver, BC (Canada)
    Current Employee - Sales Associate in Vancouver, BC (Canada)

    I have been working at J. Crew part-time for less than a year

    Pros

    Employee discounts
    Good management
    Opportunity for growth

    Cons

    Short hours for Sales Associates
    Minimum wage

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good work environment, hard to get hours

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    Overall, good job-- especially to work part time while attending school or something of that nature. Retail is retail, but I did feel like the Managers looked out for the younger sales associates.

    Cons

    things can get feisty between associates and personal shoppers, but as long as you have a good attitude- things are fine. Dealing with customers of course can be a pain whenever you are working with the public.

  7.  

    Superb work environment

    Former Employee - Seasonal Sales Associate
    Former Employee - Seasonal Sales Associate

    I worked at J. Crew part-time

    Pros

    Positive work environment, great support and training from superiors, lots of entry-level autonomy, and wonderful discounts.

    Cons

    I guess working late nights or on Saturdays sometimes? They try to accommodate your schedule though.

    Recommends
  8.  

    sales support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support  in  Cleveland, OH (US)
    Current Employee - Sales Support in Cleveland, OH (US)

    I have been working at J. Crew part-time for more than 3 years

    Pros

    the team of staff and management
    discount
    clothing

    Cons

    on call shifts
    allowable hours dictated by corporate and not what the store needs to run a business
    pay

    Advice to ManagementAdvice

    Corporate needs to be in the stores at least for one to 2 weeks and see what the expectations of what they think needs to be in the stores versus what actually gets done and how coverage really affects selling floor and backroom needs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at J. Crew part-time for more than 3 years

    Pros

    I worked for J.Crew for about 3 years and the environment was always a positive one. You get great perks like awesome employee discounts for working there and you get rewarded (individually and as a store) for meeting goals.

    Cons

    I have nothing bad to say about working for J.Crew.

    Advice to ManagementAdvice

    Be sure to keep your employees excited about the brand and well informed about new sales and clothing. Also, constant communication matters a lot in retail since things are constantly changing (clothing styles, sales, floor sets).

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Absolutely perfect!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  San Jose, CA (US)
    Current Employee - Sales Associate in San Jose, CA (US)

    I have been working at J. Crew part-time for less than a year

    Pros

    I love it here. They are very organized and professional. They have great employees and my managers are awesome. One of the best retail job's I've ever had. Love the product too, they are quality.

    Cons

    I do not have much to say about the cons of working here so far, but I guess they could improve the J.Crew credit card to be more beneficial.

    Advice to ManagementAdvice

    Keep doing what you're doing!

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    keyholder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Keyholder  in  Canton, CT (US)
    Former Employee - Keyholder in Canton, CT (US)

    I worked at J. Crew full-time for more than a year

    Pros

    Great environment. Fun intelligent staff. Cross trained on all aspects of the store. Great benefits. Wonfderful discount

    Cons

    With the exception og 4 managers the store was entirely run with part timeres, as a result lots of turnerover.Poor communication between upper management (corporate) and in store management, Very minimal increases in pay.

    Advice to ManagementAdvice

    The right hand needs to talk to the left

    Recommends

Worked for J. Crew? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.