J. Crew Reviews

Updated 17 September 2014
Updated 17 September 2014
602 Reviews
3.7
602 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
397 Ratings

Review Highlights

Pros
  • Enthusiastic coworkers, encouraging supervisors, great discount (in 82 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 62 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 35 reviews)

  • You get No Benifits they keep all employees at part time (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Disgusting working atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer  in  London, England
    Former Employee - Security Officer in London, England

    I worked at J. Crew part-time for less than a year

    Pros

    Nothing good to say about working here

    Cons

    Management treat you like dirt, they dont even care about you, all they want is their money. No benefits at all since ive worked there, most stuff are also stuck up and dont want to even talk to you unless your a customer. Didnt enjoy it at all.

    Advice to ManagementAdvice

    Care for you workers as well as management team, they are just as important to the business

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    The kind of job where going to work makes your day better, not worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Camarillo, CA (US)
    Former Employee - Sales Associate in Camarillo, CA (US)

    I worked at J. Crew part-time for more than 3 years

    Pros

    30% employee discount, including gift cards and 50% off clearance. I had to leave a few times for Army National Guard service, and each time I came back they were excited to bring me back on as soon as I wanted to come back to work. This is the kind of place where if I was having a bad day and thought about calling in sick, I always made myself go to work, not because I was afraid of getting in trouble for not coming in, but because I knew that going in to work would make me feel better. The store management actually cared about us, whenever I was having an off day I could always talk to my management about it and they would be there to listen and to offer advice, whether it had to do with work or personal life.

    Cons

    The Store Director left for another company, and her replacement (brought in from another company) was AWFUL. There were several people in assistant management positions within the company that wanted the position and would have been great at it, but they were passed up.

    Advice to ManagementAdvice

    Look for current employees to promote first rather than bringing in outsiders. J.Crew has so many amazing people already employed within the company that are more than willing and able to rise to the challenge.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Truly a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support Associate
    Current Employee - Sales Support Associate

    I have been working at J. Crew part-time for more than 5 years

    Pros

    Management is great and very approachable. They really work to build a team that cares about J.Crew as a brand and represents the company well. Everyone gets along for the most part and it's actually enjoyable to go to work. They're also really flexible about working around scheduling issues. I was able to change my schedule every semester while a full-time college student and they didn't get upset about it, they actually were super supportive. They provide training throughout the year and are good about keeping employees in the know about corporate changes. Also, the discount is a huge benefit and they offer a number of other benefits even to part-time employees. Overall, J.crew a really great company to work for!

    Cons

    On call shifts can be frustrating. Also, a shortage of hours during the spring and summer.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew

    Pros

    Management will always work with your schedule.

    Cons

    Sometimes had to work well after close.

  6.  

    Nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY (US)
    Current Employee - Sales Associate in New York, NY (US)

    I have been working at J. Crew part-time for more than a year

    Pros

    Discount, coworkers...unlike other tetail places, store runs smoothly and you get your schedule on app.

    Cons

    New management has made it tedious

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Chicago, IL (US)
    Former Employee - Cashier in Chicago, IL (US)

    I worked at J. Crew part-time for more than a year

    Pros

    Flexible hours, worked around my school schedule, paid training program, managers were very nice and easy to get along with, everyone was very friendly. overall great workplace. There was also a great discount for employees that was great during the holidays. The work environment was very energetic and fun, full of clothes lovers and fashionistas!

    Cons

    Could be higher paid for those in school and need extra money.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Visual Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandiser  in  San Francisco, CA (US)
    Former Employee - Visual Merchandiser in San Francisco, CA (US)

    I worked at J. Crew full-time for more than 3 years

    Pros

    good work environment, great entry level visual merchandising training, amazing discounts, part-time health insurance

    Cons

    Low wages, very competitive and hard to move up the ladder

    Advice to ManagementAdvice

    Provide better compensation to employees

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Quality management, advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Store Manager  in  Charlotte, NC (US)
    Former Employee - Associate Store Manager in Charlotte, NC (US)

    I worked at J. Crew full-time for more than 3 years

    Pros

    Fun work environment
    Advancement opportunities
    Great employee purchase programs
    Solid starting salary
    Straightforward sales goals

    Cons

    Retail hours (i.e. nights, weekends, overnights)
    Long shifts on your feet
    Clientele can be a bit pretentious

    Advice to ManagementAdvice

    N/A

    Recommends
    No opinion of CEO
  10. 1 person found this helpful  

    One of the best retail jobs out there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Store Manager  in  Portland, OR (US)
    Former Employee - Associate Store Manager in Portland, OR (US)

    I worked at J. Crew full-time for more than a year

    Pros

    Good pay, good discount, easy to follow their guidelines, good upper management - the strive to do well even when they fall short.

    Cons

    Cons consistent with most retail jobs out there - payroll constraints, needing to give in to crazy/unreasonable customers to avoid a customer complaint, only so much room for promotion until he have to be 'relocatable' to move up.

    Advice to ManagementAdvice

    Don't ever let the discount be better for customers and not allow your employees to partake. Trust me. It annoys us off to ring someone up for something that you can't receive the same price and you work there 40 hours a week.

    Recommends
    No opinion of CEO
  11.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew part-time

    Pros

    Great discount, lots of new products, great company to work for!

    Cons

    Competitive associates to meet sales goals and holidays

    Recommends
    Approves of CEO

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