J. Crew
3.7 of 5 479 reviews
www.jcrew.com New York, NY 5000+ Employees

J. Crew Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.7 479 reviews

                             

92% Approve of the CEO

J. Crew Chairman and CEO Mickey Drexler

Mickey Drexler

(327 ratings)

81% of employees recommend this company to a friend
479 Employee Reviews
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Review Highlights

Pros:
  • "Enthusiastic coworkers, encouraging supervisors, great discount"
    in 69 reviews
  • "The employee discount is very generous"
    in 54 reviews
Cons:
  • "On Call shifts, management that doesn't know how to properly schedule employees"
    in 29 reviews
  • "You get No Benifits they keep all employees at part time"
    in 19 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

J Crew Sales Associate

Anonymous Employee (Current Employee)

I have been working at J. Crew

ProsGood hours. Awesome managers. Amazing discounts.

ConsWhat ever they give you as your job title is what you do. Not like Banana Republic where everyone contributes when new merchandise comes in. They hire you specifically for that job.

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Amazing place to work !

Sales Support (Former Employee)

I worked at J. Crew part-time for more than a year

ProsThe leadership was awesome, they really want you to develop yourself and become the best employee that you can be. The culture is addicting, I love the company, they were always trying new things and trying to stay current. The company puts a big emphasis on quality of life and is made sure that you are taken care of. The employee discount is enough to work J.Crew alone.

ConsThe management didn't always feel like they wanted to be there, also the hours are long and inconsistent. Everyone loves their job, very difficult to move up.

Advice to Senior ManagementBe happy, it could be worse. All of the employees know when you don't like your job.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great for flexible part time work!

Sales Associate (Former Employee)
New York, NY (US)

I worked at J. Crew part-time for less than a year

ProsThe scheduling was flexible due to the number amount of employees on staff. You get to see new product early before customers are able to shop for it. You get to see celebrities come and shop on random occasions.

ConsI wish I would have received more support from the management staff. I have been a sales associate for another retailer, but each store and environment is different. I didn't like the tension and hierarchy, so to speak, amongst those who were "sales associates" and those who were "personal shoppers". We both do the same thing yet personal shoppers are treated as though they are more of an asset to the team and claim territory on the same sales floor. I have been a sales associate just as long as them, I expected to receive the same treatment.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to work!

Associate Manager (Current Employee)
Lynchburg, VA (US)

I have been working at J. Crew full-time for more than 5 years

ProsGreat corporate discounts, fun and friendly place to work.

ConsWorking in retail can be very stressing - comes with the business!

Advice to Senior ManagementKeep driving the culture!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Treated well with a good work environment.

Visual Support (Former Employee)
Chicago, IL (US)

I worked at J. Crew part-time for more than a year

ProsEveryone was nice and I always felt welcome. I always felt I was heard and was treated well if I had issues, needed hours changed, etc; accommodations were always made if an employee really needed it. The employee discount is very generous.

ConsThe clientele could be absolutely bonkers, and I was always made to accommodate even some of the craziest whims.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great learning experience

J Crew Intern (Former Employee)

I worked at J. Crew as an intern

ProsFun environment, ability to learn from other teams, passionate people, CEO is really involved, learned from all departments, free Starbucks coffee

ConsLack of work, hired a small amount of interns for full-time opportunities

Yes, I would recommend this company to a friend

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Amazing culture, great people, awesome location!

Software Architect (Current Employee)
New York, NY (US)

I have been working at J. Crew full-time for more than a year

ProsThe work life balance here is about as good as it gets. Management really cares about cultural fit and has an open-door policy from the top down. The HQ is in the absolute best part of Manhattan and the people are awesome. Perks and benefits are great too.

ConsThe tech salaries are too low. E-Commerce is a huge business for the company but it is underfunded and neglected.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Sales Associate

Sales Associate (Former Employee)
Willow Grove, PA (US)

I worked at J. Crew part-time for less than a year

ProsWhere I worked had great customers, great employees and wonderful management

ConsI did not particularly love on-call days

Advice to Senior ManagementGreat job

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Loved my coworkers

Distribution Store Associate (Former Employee)
Lynchburg, VA (US)

I worked at J. Crew part-time for more than a year

ProsGreat Coworkers.My supervisors were considerate

ConsLong hours if you work the weekend shift

Advice to Senior ManagementThe weekend shift its brutal and non productive

Yes, I would recommend this company to a friend

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Part Time Sales Associate

Anonymous Employee (Current Employee)

I have been working at J. Crew part-time for less than a year

ProsLots of room for personal growth if you want it, good discount, mostly good management.

ConsLots of late shifts which is tough if you are a part-timer going to school as well. Pay cut if you don't make your sales goals for the quarter.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at J. Crew reviews and ratings - including employee satisfaction and approval ratings for J. Crew CEO Mickey Drexler. All 479 reviews are posted anonymously by J. Crew employees.