J Sainsbury

  www.j-sainsbury.co.uk
  www.j-sainsbury.co.uk
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J Sainsbury Reviews

Updated 28 September 2014
Updated 28 September 2014
199 Reviews
3.2
199 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mike Coupe
11 Ratings

Review Highlights

Pros
  • Staff discount of 10% and on occasion it goes up to a max of 20% for couple days (in 13 reviews)

  • paid holiday even on part time contracts no matter how long you have been there (in 9 reviews)


Cons
  • The team leaders and managers skulk round the isles and watch every move you make (in 12 reviews)

  • Long hours labour is at a minimum (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Friendly people, flexible hours, understanding management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Baker  in  Edinburgh, Scotland
    Current Employee - Baker in Edinburgh, Scotland

    I have been working at J Sainsbury part-time for more than a year

    Pros

    All the staff are friendly and easy to talk to. Opportunities to progress.

    Cons

    Can sometimes find it difficult to book holidays.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Assistant  in  Leeds, England
    Former Employee - Customer Service Assistant in Leeds, England

    I worked at J Sainsbury part-time for more than 3 years

    Pros

    this was a part time job while at college and university, they were very flexible when i went to university. I was originally at the leeds store in moortown but then went to university in manchester. they put me as a dual store colleague meaning i would work in leeds in holidays and work in the manchester store in term time. the pay was good

    Cons

    the bonus wasn't great if you compare to other stores, I am only comparing as my sister worked for Waitrose and her bonus was nothing on mine, we sometimes didn't get a bonus. Working overtime you dont get an enhanced pay rate it is standard hours.

    Advice to ManagementAdvice

    working in a large store it is harder to get time off but i guess that is everywhere.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Custemer service assistant - as expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Assistant  in  London, England
    Former Employee - Customer Service Assistant in London, England

    I worked at J Sainsbury part-time for less than a year

    Pros

    friendly colleagues, get into a rhythm and it can be ok. Good opportunities for advancement if you commit and come across well.

    Cons

    poor managers but this will depend on the store, the work is dull often but that is expected. Compensation is decent for the work but nothing outstanding.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good place to work in London Colney

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Assistant  in  London Colney, England
    Former Employee - Customer Service Assistant in London Colney, England

    I worked at J Sainsbury part-time for more than a year

    Pros

    Good part time wage
    Easy work
    Flexible and hours
    Good Managers(except one)

    Cons

    Didn't find any cons, could keep the staff away from freezers though!

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    If you like hard work and variety this will suit you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager
    Former Employee - Department Manager

    I worked at J Sainsbury full-time for more than 10 years

    Pros

    Good variety of work great people to work with.

    Cons

    Long hours labour is at a minimum.

  7. 1 person found this helpful  

    Could be better, hope it improves.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J Sainsbury

    Pros

    Decent collegues, most customers were good and some staff were very supportive, lots of different jobs to do (if you can get at them), sometimes a store team clicks together excellently (even though it's only temporary as management is soon shuffled around). I found there was good collegue support if you ended up with a very difficult customer, as well.

    Cons

    A lot of focus on making metrics with little resources or support. Very little employee appraisal or training, too much employee blame when things go wrong. Chronic under-staffing problems. No time-and-a-half or any extra pay for working unsociable hours and public holidays in Convienience stores.

    n.b: I left before the recent change of upper management so I don't know if things have changed since.

    Advice to ManagementAdvice

    Agreeing with sentiment re: senior management - employee morale is hampered by unworkable practices and a lot of the policies should be fairly and pragmatically trial-tested in a few stores before being cascaded down. There is very little in-situ appraisal of new ways of doing things other than "don't question it, just make it work or else".

    No opinion of CEO
  8.  

    Decent money and a large number of different jobs doing different things, plus good benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Clerk  in  Basingstoke, England
    Current Employee - Warehouse Clerk in Basingstoke, England

    I have been working at J Sainsbury full-time for more than 5 years

    Pros

    Benefits include staff discount of 10% at all stores and online, plus many other discounts and benefits with other companies exclusive to Sainsbury's staff. Decent pay for clerical positions, and between 5-6 weeks holiday per year. Opportunities in both retail and warehouse/operational side of the company, in locations across the UK.

    Cons

    Shift work,so you may have to work unsociable hours, and in some sites people get taken on as agency staff for lower pay than being Sainsbury's staff directly, which also means they do not get the benefits. Training in critical areas that impact health and safety done by competent professional trainers, but day to day office training done by other staff in the office on an ad-hoc basis, so you will be pushed in at the deep end and expected to swim!

    Advice to ManagementAdvice

    Managers are too frequently unaware of what each clerical job entails; they know what each department and member of staff is responsible for, but not always what they have to do to achieve that. I quite often hear my job being reduced to "printing out paperwork" and "building a few journeys" when there is so much more that I do and it involves in some cases a lot more work than is implied. One manager ordered a clerical staff member to stop what they were doing to do something for him, not understanding that if that person stopped what they were doing at that moment, the whole warehouse floor would run out of work, for the sake of his job which could wait until someone was free to help him. When they refused and tried to explain why, they were told that they would be brought to the manager's office for a talking to, although this was later quietly dropped when it was explained to the manager by other management that he was wrong.
    The rota changes constantly from one day to the next,as there are not enough staff to cover everything effectively, and often you are not told your shift has changed until you get to work.
    Training depends on fellow staff in each department, so it is hard to get uniformity of processes; for example, when a change to one of our systems was recently discussed, my department was left in the dark about the change because it involved another part of the warehouse and not our department, however this ignored the fact that my department creates the reports that the other department uses and so would need to be aware of any changes to it, and on top of that our staff do have to work in other departments, so we would have to know of the changes anyway.
    In summary, there needs to be more clarity between management and staff on what they do, when they work, and on what training and processes they need or are required to do.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Overall working there was okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  London, England
    Former Employee - Cashier in London, England

    I worked at J Sainsbury part-time for less than a year

    Pros

    The people are really nice, the customers are also usually nice and have pity for you.

    Cons

    The organisation of the company is really bad, HR is also terrible. Often would not get holiday at ALL and would not be allowed to go on a break when store is busy.

    Advice to ManagementAdvice

    They won't listen so no point.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Summer Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant

    I worked at J Sainsbury part-time for more than a year

    Pros

    Good pay
    Lots of summer hours if wanted

    Cons

    As only summer job for a few years had no cons - it gave me money while away from uni

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Part time work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Assistant  in  Manchester, England
    Current Employee - Customer Service Assistant in Manchester, England

    I have been working at J Sainsbury part-time for more than 3 years

    Pros

    - Good progression
    - Friendly staff, many who have been there for years
    - Good hourly wage for part time work

    Cons

    - Management too focused on passing MCM and MAC
    - Not enough holidays
    - Don't seem to care about younger staff
    - Not much overtime

    Advice to ManagementAdvice

    Get more in touch with younger employees

    Recommends
    Positive Outlook
    No opinion of CEO

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