Jack in the Box

  www.jackinthebox.com
  www.jackinthebox.com

Jack in the Box Reviews

Updated 14 December 2014
Updated 14 December 2014
222 Reviews
2.8
222 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Leonard A. Comma
34 Ratings

Review Highlights

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 13 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good for teenagers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Phoenix, AZ (US)
    Current Employee - Crew Member in Phoenix, AZ (US)

    I have been working at Jack in the Box part-time (less than an year)

    Pros

    Learning good customer service, work-life balance, very lax on appearance (at least in my district), flexible hours, fun staff, learning how to be fast and work under pressure

    Cons

    Training is an absolute joke. Hours could get traded up for newer employees. Some employees don't always follow food safety requirements (ie. not wearing gloves when preparing food, washing hands regularly). Sales come in bursts, sometimes there will not be a customer for a solid hour, so it gets very slow. People don't carry their weight and portion/prep food or ingredients.

    Advice to ManagementAdvice

    Please ensure your managers don't scare people to the point of employees constantly quitting, no matter how "good" the store is with them. A store isn't good when your employees literally cower in fear under their GM.

    Recommends
    No opinion of CEO
  2.  

    Tough environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    Pros

    Managment does the best they can for the staff with scheduling and days off but it is a customer driven environment so expect to work holidays and such.

    Cons

    Fast food is an extremely fast paced business to work in with the monetary rewards being minimal.

    No opinion of CEO
  3.  

    Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jack in the Box

    Pros

    Good people, decent pay and managers were approachable and helpful.

    Cons

    Well it is fast food that contributes to our nation's obesity and heart problems.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Was I a slave?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Cook in North Las Vegas, NV (US)
    Current Employee - Cashier/Cook in North Las Vegas, NV (US)

    I have been working at Jack in the Box full-time (less than an year)

    Pros

    they teach great customer service skills.

    Cons

    low wages. High harassment. Unsafe and unsanitary kitchens.

    Recommends
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    A company in permanent transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Manager Level in San Diego, CA (US)
    Former Employee - Corporate Manager Level in San Diego, CA (US)

    I worked at Jack in the Box full-time (more than 3 years)

    Pros

    Good compensation, very skilled team.

    Cons

    Constant turn over at mid-leadership levels

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    It is hard work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Apple Valley, CA (US)
    Current Employee - Cashier in Apple Valley, CA (US)

    I have been working at Jack in the Box part-time (more than an year)

    Pros

    You work as a team

    Cons

    You sometimes really get mean customers it might make you snap

    Advice to ManagementAdvice

    If you plan to be management here I advice you to work as a team player as well so your team could work harder for you.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    No leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box full-time

    Pros

    Enjoyed the coworkers, and enjoyed the free coffee, other than that no positives.

    Cons

    Again, No leadership. The worst problem was having the head managers of every department spend their time together instead of in their own departments.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    I don't really recommend this place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Houston, TX (US)
    Former Employee - Shift Leader in Houston, TX (US)

    I worked at Jack in the Box full-time (more than an year)

    Pros

    Discounted food/free meal after becoming shift leader, I was able to become shift leader after a few months, I didn't really mind the pay in the beginning

    Cons

    Management did things to intimidate other employees they knew wouldn't speak up for themselves, wanted speed of service yet there wasn't significant amount of workers on the floor, when speed of service is met managers received the bonuses, got paid 8.75 for shift leader but asked for 9--worked various shifts including graveyard that other shiftleaders didn't want. Corporate didn't even listen to an employees complaint

    Advice to ManagementAdvice

    Be considerate to your employees. Pay them more. Add more workers to a shift, don't just go by the charts and sales from previous days to help you determine how many workers you need in a specific shift for a specific day. You can not tell the future of how busy a day will be. The amount of workers on the floor should be exactly like the training video states. Hopefully one day the work environment can be fixed. Just some constructive criticism.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great Environment to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Citrix in San Diego, CA (US)
    Current Employee - Citrix in San Diego, CA (US)

    I have been working at Jack in the Box as an intern (less than an year)

    Pros

    Friendly and helpful staff to work with

    Cons

    Building was a little confusing at first

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Okay as a first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Cook in Houston, TX (US)
    Current Employee - Cashier/Cook in Houston, TX (US)

    I have been working at Jack in the Box full-time (less than an year)

    Pros

    Usually, managers can at least try to accomodate your schedule to balance school and work life. That isn't always the case, though. The best benefit that a job like this could give you is serving as a starting point with which you could start out your work experience. It's also possible to make some friends out of your workmates.

    Cons

    Oftentimes, managers will cut hours from your schedule to the point where it doesn't make sense to waste your time for a few hours, and then get a laughable check at the end of the pay period. Also, expect to be given additional experience over time, without a reciprocal pay raise.

    Advice to ManagementAdvice

    I understand that you're trying to run a business and manage everything as best as you can, but try to be more personable and understanding to your customers as well. Also, and this is a biggie, treat all workers equally and fairly. There are always those who do most of the work while others lounge around and wait until their shift is over.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Jack in the Box Photos

Entrance to the Jack in the Box headquarter office in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.61)
Corporate headquarters
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