Jenny Craig Reviews

Updated 29 October 2014
Updated 29 October 2014
273 Reviews
2.2
273 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Monty Sharma
48 Ratings

Review Highlights

Pros
  • Helping people to reach their goals is a wonderful experience (in 44 reviews)

  • All employees receive a good opportunity to lose weight on the Jenny Craig program (in 28 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 27 reviews)

  • Very low pay for the job we did (in 12 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    High expectations, weight loss baby sitter , more about the money than the client

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig

    Pros

    Helping those who take it lose weight and keep it off forever , fast paced environment and good pay

    Cons

    Everything is about numbers not the client you are pressured by other co workers , other centers, management and higher management if you can't control people. Being accountable to your clients meaning harass them if they do not come in and call them for 5 weeks leaving detailed mesgs every day . I feel like if you improve in one area , management finds another area to crap on you and you never get told good job for fixing the previous problem .

    Advice to ManagementAdvice

    Tell someone someday that they are actually doing a good job not constantly criticize them about what they are doing wrong .

  2. 3 people found this helpful  

    Great job because you get to really help change clients lives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Central Valley, CA (US)
    Current Employee - Weight Loss Consultant in Central Valley, CA (US)

    I have been working at Jenny Craig full-time (more than an year)

    Pros

    Love helping clients feel better and get healthier. Its very rewarding

    Cons

    I shake my head as to the reasons behind why they hire some of the managers. In my opinion they aren't always the most qualified. I feel they are the most well liked but that doesn't make the best managers. Our center director doesn't really motivate us just wants to be our friend more.

    Advice to ManagementAdvice

    Know what your center directors are doing in their centers. Sometimes its the staff who are really the driving force. Sincerely ask staff how their center director is doing. My cd is running a business on the side out of her office and boyfriend & family calls 3-4 times daily. We are selfmotivating that's the reason why our center is doing well. Not due to the cds input.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Fulfilling yet frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Director in New York, NY (US)
    Current Employee - Center Director in New York, NY (US)

    I have been working at Jenny Craig

    Pros

    It's fulfilling to help people get healthy but frustrating because of the disconnect of corporate leadership and the reality of what clients really need.

    Cons

    High fod prices that make it hard for clients to stay on plan. A corporate leadership team who don't seem to know how to turn the company around.

    Advice to ManagementAdvice

    Listen to your field personnel and put into place some of the ideas they share. They are your frontline people who deal with clients and know their needs.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jenny Craig full-time (more than 5 years)

    Pros

    Helping people reach their goals

    Cons

    Constant change and confusion with offers and education

    Advice to ManagementAdvice

    Let the field employees make the decisions on change.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Modern Day Sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Director
    Current Employee - Center Director

    I have been working at Jenny Craig full-time (more than 5 years)

    Pros

    Would love to agree with the rest about changing people's lives but we all know we are better trained to sell vs helping them lose weight

    Cons

    Where to begin....
    *New compensation change is impossible to support yourself
    *Cd's are expected to roam the streets to "market"
    *money is wasted on marketing material instead of proven success of commercials
    *Leadership is a joke. Grown women with a mean girl attitude
    They truly do not care about you as a person, you are only a number. They will "Jenny" you to believe you are so much more to them until they just don't need you any more. We all complained about Nestlé not knowing that the grass was definitely not greener on the other side.

    Advice to ManagementAdvice

    Put Jenny back in charge. She was successful because she cared about her business, her name, and her employees. She would be mortified if she knew that after blowing so much smoke for 3 days in Arizona what was really happening in the field and how all center staff is really being treated.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Management needs to reconsider payscale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Consultant in Memphis, TN (US)
    Former Employee - Program Consultant in Memphis, TN (US)

    I worked at Jenny Craig full-time (less than an year)

    Pros

    The best part was helping clients with their weight loss and seeing results each week.

    Cons

    the money and expectations were not in sync. Very low pay for the job we did. Very hard to retain clients due to food price.

    Advice to ManagementAdvice

    Please pay your employees more and maybe reduce the cost of the food.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    I loved helping my clients but very poor management.

    Former Employee - Weight Loss Consultant in Palmdale, CA (US)
    Former Employee - Weight Loss Consultant in Palmdale, CA (US)

    I worked at Jenny Craig part-time (more than 8 years)

    Pros

    Very rewarding to help people lose weight

    Cons

    Under very poor management and center had a low morale.

  9.  

    A Love/Hate Relationship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Director
    Current Employee - Center Director

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    Excellent support from peers, 50 percent off food, building relationships with members, training and developing a team passionate about weight loss.

    Cons

    Severely micromanaged. Stupid emails throughout the day from MD and AMD to make sure Center Directors are in center. I never saw my MD or AMD because they never bothered to come help or offer development. Emails sent all day to fill out this tracker or that tracker, most information that was being asked for made no sense and insulted my intelligence & was a total waste of my time. Center directors are discouraged from seeing clients but have to cut employee hours so much that working by myself is a must, so how am I not supposed to see clients?

    We are now required to use our own car to run around cold calling local businesses. I have received about 3 hours training to do this & have seen NO results. I'm not an outside saleswoman. I would like to be but need training. My boss has said she will partner with me but never shows up for any events. When I try & discuss my concerns, my MD & AMD talk so much for so long about nothing that my ear literally turns bright purple from being on the phone so long & hang up with a migraine & nothing settled.

    Many of the women in charge are just like working for mean junior high girls.

    Advice to ManagementAdvice

    If you want us to pound the pavement local marketing, pay us more. Instead you cut our bonuses & commission. I haven't seen a TV commercial in 6 months. We need more national advertising along with a substantial amount of local marketing training. I'm sure I'm just talking into the wind, the company doesn't care enough to listen to those of us in the front lines. I'm quitting soon but hope those reading this who want to work here have an idea of what the future doesn't hold.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Franchise Jenny Craig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    nice working center - colorful, clean, friendly people in our center. Easy training Dieticians are helpful when you call them. Enjoy helping others lose weight.

    Cons

    Owners are not taking care of their center. We are sitting ducks as the lease has not been paid in over three months. Landlord is harassing us and owners are leaving us in center to deal with it. Lights are out. And other code violations. No pay raises. No Benefits. No mileage reimbursement when they tell you to go out and market to keep center open. Looks like we're being pushed out of our jobs. Owners call and lie to us and to the Landlord Landlord calls to tell us the lies. If you place a call for help- Corporate doesn't listen. crappy place to be.

    Advice to ManagementAdvice

    Get it together! Stop putting it on your center employees to market. And if you do expect that.. there should be support with mileage.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    My job WAS my life and love - JC to be 4-5 stars!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Jenny Craig full-time (more than 5 years)

    Pros

    Being open and serving with all your heart and creative mental capacity, working at Jenny Craig afforded an opportunity to make a positive difference every day. I loved my job!
    In fact, I was so honored and privileged to listen, motivate and teach, that I didn't mind performing support tasks, like stocking food and making confirmation calls.
    The company WAS transparent, plus the values, training and support were exemplary.

    Cons

    The new owners/management nationalized the pay scale Oct 1, 2014, and, for top producers and client retainers such as me, it meant a significant pay cut (40+% for me). They gave no accounting for production, retention, weight loss, etc. To remain in my position, it meant certain poverty. I was devastated after 5 1/2 years of devoted service, and surely miss the challenges, client successes, and rewards every day. My force out (sign accepting poverty or leave) was Sept 30, 2014.
    I did work every holiday and Saturday for 5 1/2 years except Christmas and Thanksgiving. This did negatively affect work-life balance.

    Advice to ManagementAdvice

    Pay your people that learn and work hard a livable wage. Remember that is a company developed by a fabulous woman with great vision to serve and change lives. De-motivated employees have an inherent difficulty motivating others.... especially when they are hungry and cannot afford the food you sell.
     In September, 2014, I took home (after $400 in benefits) $2300+/- for the month, and, under the current pay structure, it would be $1200.00 a month. I could pay my rent, utilities, and car payment, but not fuel for my car or myself (food), much less established personal bills, like CC and student loans.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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