Jenny Craig Reviews

Updated 23 October 2014
Updated 23 October 2014
271 Reviews
2.2
271 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Monty Sharma
46 Ratings

Review Highlights

Pros
  • Helping people to reach their goals is a wonderful experience (in 42 reviews)

  • All employees receive a good opportunity to lose weight on the Jenny Craig program (in 25 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 27 reviews)

  • Manipulative Market Directors, long hours without lunches and low pay (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    High expectations, weight loss baby sitter , more about the money than the client

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig

    Pros

    Helping those who take it lose weight and keep it off forever , fast paced environment and good pay

    Cons

    Everything is about numbers not the client you are pressured by other co workers , other centers, management and higher management if you can't control people. Being accountable to your clients meaning harass them if they do not come in and call them for 5 weeks leaving detailed mesgs every day . I feel like if you improve in one area , management finds another area to crap on you and you never get told good job for fixing the previous problem .

    Advice to ManagementAdvice

    Tell someone someday that they are actually doing a good job not constantly criticize them about what they are doing wrong .

  2. 3 people found this helpful  

    Great job because you get to really help change clients lives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Central Valley, CA (US)
    Current Employee - Weight Loss Consultant in Central Valley, CA (US)

    I have been working at Jenny Craig full-time (more than an year)

    Pros

    Love helping clients feel better and get healthier. Its very rewarding

    Cons

    I shake my head as to the reasons behind why they hire some of the managers. In my opinion they aren't always the most qualified. I feel they are the most well liked but that doesn't make the best managers. Our center director doesn't really motivate us just wants to be our friend more.

    Advice to ManagementAdvice

    Know what your center directors are doing in their centers. Sometimes its the staff who are really the driving force. Sincerely ask staff how their center director is doing. My cd is running a business on the side out of her office and boyfriend & family calls 3-4 times daily. We are selfmotivating that's the reason why our center is doing well. Not due to the cds input.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Fulfilling yet frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Director in New York, NY (US)
    Current Employee - Center Director in New York, NY (US)

    I have been working at Jenny Craig

    Pros

    It's fulfilling to help people get healthy but frustrating because of the disconnect of corporate leadership and the reality of what clients really need.

    Cons

    High fod prices that make it hard for clients to stay on plan. A corporate leadership team who don't seem to know how to turn the company around.

    Advice to ManagementAdvice

    Listen to your field personnel and put into place some of the ideas they share. They are your frontline people who deal with clients and know their needs.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jenny Craig full-time (more than 5 years)

    Pros

    Helping people reach their goals

    Cons

    Constant change and confusion with offers and education

    Advice to ManagementAdvice

    Let the field employees make the decisions on change.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Jenny Craig Corporate Headquarters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graphic Designer in Carlsbad, CA (US)
    Current Employee - Graphic Designer in Carlsbad, CA (US)

    I have been working at Jenny Craig as a contractor (less than an year)

    Pros

    Awesome work environment. The facility is spacious, the people are great to work with, location can't be beat. Only 5 minutes away from the beach. I love it here. Great perks- occasional catered food, a workout gym with complimentary work out classes. Organized organization who doesn't stray from the soul of it's core values. The attitude here is just that- everyone is helpful all around.

    Cons

    No cons to review at this time.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    My job WAS my life and love - JC to be 4-5 stars!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Jenny Craig full-time (more than 5 years)

    Pros

    Being open and serving with all your heart and creative mental capacity, working at Jenny Craig afforded an opportunity to make a positive difference every day. I loved my job!
    In fact, I was so honored and privileged to listen, motivate and teach, that I didn't mind performing support tasks, like stocking food and making confirmation calls.
    The company WAS transparent, plus the values, training and support were exemplary.

    Cons

    The new owners/management nationalized the pay scale Oct 1, 2014, and, for top producers and client retainers such as me, it meant a significant pay cut (40+% for me). They gave no accounting for production, retention, weight loss, etc. To remain in my position, it meant certain poverty. I was devastated after 5 1/2 years of devoted service, and surely miss the challenges, client successes, and rewards every day. My force out (sign accepting poverty or leave) was Sept 30, 2014.
    I did work every holiday and Saturday for 5 1/2 years except Christmas and Thanksgiving. This did negatively affect work-life balance.

    Advice to ManagementAdvice

    Pay your people that learn and work hard a livable wage. Remember that is a company developed by a fabulous woman with great vision to serve and change lives. De-motivated employees have an inherent difficulty motivating others.... especially when they are hungry and cannot afford the food you sell.
     In September, 2014, I took home (after $400 in benefits) $2300+/- for the month, and, under the current pay structure, it would be $1200.00 a month. I could pay my rent, utilities, and car payment, but not fuel for my car or myself (food), much less established personal bills, like CC and student loans.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    I loved helping my clients but very poor management.

    Former Employee - Weight Loss Consultant in Palmdale, CA (US)
    Former Employee - Weight Loss Consultant in Palmdale, CA (US)

    I worked at Jenny Craig part-time (more than 8 years)

    Pros

    Very rewarding to help people lose weight

    Cons

    Under very poor management and center had a low morale.

  9. 1 person found this helpful  

    Management needs to reconsider payscale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Consultant in Memphis, TN (US)
    Former Employee - Program Consultant in Memphis, TN (US)

    I worked at Jenny Craig full-time (less than an year)

    Pros

    The best part was helping clients with their weight loss and seeing results each week.

    Cons

    the money and expectations were not in sync. Very low pay for the job we did. Very hard to retain clients due to food price.

    Advice to ManagementAdvice

    Please pay your employees more and maybe reduce the cost of the food.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 6 people found this helpful  

    Down Hill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Los Angeles, CA (US)
    Current Employee - Weight Loss Consultant in Los Angeles, CA (US)

    I have been working at Jenny Craig full-time (more than 5 years)

    Pros

    Helping people lose weight/feel better about themselves. Working there for over five years has really strengthened my knowledge of proper nutrition and weight loss. I have also become a therapist without meaning to. Too bad it was without therapist pay.

    Cons

    Company has been going downhill for a long time. They waste money on printing nonsense marketing tools that we end up trashing. They should give that money to the employees. Business is VERY slow. Now they have given us an hourly wage with no commission and then... they cut hours! So much for giving us a wage we can live on! Wow! Thanks Jenny!

    Advice to ManagementAdvice

    Don't know what to say at this point. It's just too late.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Is everyone here for the right reasons?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Miami, FL (US)
    Current Employee - Weight Loss Consultant in Miami, FL (US)

    I have been working at Jenny Craig full-time (more than an year)

    Pros

    Working with the clients is the best part of the job. Lots of satisfaction there. You're helping people everyday to reach their health goals.

    Cons

    Very few managers are good at managing and training. A lot of employees including management are Prima donnas especially the ones who have been with the company for 5+ years. Compensation is terrible. New compensation package doesn't show any appreciation for consultants. Upper management rarely keeps anyone informed about changes. The center directors and consultants get the whiplash effect of whatever upper management does. Many people are leaving and/or looking for new jobs because of how ridiculous the expectations are between keeping clients active and motivated , and keeping the center deposit high. If you wanna make money now you have to work ridiculous hours and that's IF your center can afford to have u working full time hours.

    Advice to ManagementAdvice

    Consider your consultants! They are the ones keeping your clients in the centers. Not upper management and rarely center directors.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Jenny Craig Photos

Jenny Craig Corporate Office
Jenny Craig Center
Jenny Craig NY

+ Add Photo

Work at Jenny Craig? Share Your Experiences

Jenny Craig

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.