Glassdoor is your free inside look at Jenny Craig reviews and ratings - including employee satisfaction and approval ratings for Jenny Craig CEO Dana Fiser. All 127 reviews are posted anonymously by Jenny Craig employees.
32% of the CEO
Dana Fiser
1 person found this helpful
Current Employee – been working at Jenny Craig full-time
Pros – Love helping people get healthier!
Cons – Working weekends, too much crunching numbers and focusing on sale of food and product
2013-04-28 21:02 PDT
1 person found this helpful
Current Employee – been working at Jenny Craig full-time
Pros – The food perks are great, and fellow employees are generally nice.
Cons – The pay is not livable, and clients expect you to bend over backwards.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-25 18:38 PDT
1 person found this helpful
Current Employee – been working at Jenny Craig full-time for more than 10 years
Pros – Supporting and affecting change in people's lives.
When I have time to actually do my job, being able to train my staff and watching them grow and succeed in their positions.
Cons – Same as all the aforementioned. Low pay, low morale, unrealistic expectations, inconsistent expectations. Job descriptions change "as needed'. No sense of job security based on progressive mission and the ever changing expectations. The policy of 2 employees in center at all times, unless it the CD, then it's ok just to lock the door, as if the CD's safety isn't important. I could go on but I've made my point. As a CD, I would like to do what I was looking forward to when I got promoted. Train and develop.
Advice to Senior Management – Communicate to the field what is really going on. And please give the management in the centers the esteem they deserve. Back in "the day" it was a pretty big deal to be a CD and they were treated with respect and lifted up as managers. Now we are treated no differently that staff. You would think at least our name tags would say "Centre Director" on them.
Trust the staff in the field. We know what is going on. We know the trends. Stop trying to convince us how the business is when we know it isn't. Work with us not against us. We want to succeed as much as you.
And to Corporate/Nestle, raise the JCC pay. We have 10-20 year veterans out here making slightly more that someone who's been here for 5 years. Same for CDs. For what we are responsible for as Managers, our salary is not comparable to others in similar fields.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-24 18:00 PDT
Former Employee – worked at Jenny Craig full-time for more than 3 years
Pros – The one on one support is what sets the Jenny program ahead in the weight loss business. Supporting Clients and watching their success made me feel good to go to work everyday. I made good money for the work I did. Made lots of connections and friendships I'll take with me when I go.
Cons – The food is too expensive. So many times it was so hard having to say goodbye to clients before their weightloss was complete because they couldn't afford to continue.
Advice to Senior Management – Raise the conultants hourly wage to compensate for the clients not buying the JC food, and doing more food on their own.
Yes, I would recommend this company to a friend
2013-04-14 12:29 PDT
Current Employee – been working at Jenny Craig full-time for more than 3 years
Pros – knowing you have helped someone reach their goals , great team to work with, lots of training and dialogue.
Cons – Pay can be some what inconsistant due to commission, being an american company canada can get left out of the loop for buinsess growth.
Advice to Senior Management – realise what you have in your staff and how hard they work alot of hard work is not measured in metrics but in client satisfaction.
Yes, I would recommend this company to a friend
2013-04-12 21:13 PDT
2 people found this helpful
Current Employee – been working at Jenny Craig full-time
Pros – Supporting clients with their health and fitness goals. Consultants do a great job of running the centre without supervision.
Cons – Management has done a great job of creating a hostile and abusive work environment. Isn't it supposed to be about helping the client? Instead employees' time is spent listening to management's dysfunctional private life and then being disciplined for not completing paperwork. Also, there's not much support for the male clients. Compensation is low.
Advice to Senior Management – Wait, isn't this why you're paid the big bucks?
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-10 16:14 PDT
Current Employee – been working at Jenny Craig full-time for more than 3 years
Pros – Deeply gratifying seeing positive changes with clients.
Cons – Seasonal increases and decreases in business.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-27 18:54 PDT
3 people found this helpful
Former Employee – worked at Jenny Craig full-time for more than 3 years
Pros – Discounted Jenny meals ($2) if you are in need of losing weight. Also a Nestle store in the Jenny Craig corporate building is nice to buy discounted candy and ice cream.
Cons – There has been 4 waves of layoffs in 2012 as the company is hurting in this bad economy. There are many homegrown managers that have been with the company for 10+ years but, don't have a clue what they're doing and pretend like they do. In the last round of layoffs, about 7 managers were demoted which was over due to say the least. There has been an on going conflict between those with the "Ma & Pa Shop" attitude from when Jenny & Sid owned the company and the real corporate managers put in place by Nestle who now owns Jenny Craig. Until the company is ready to be a full blown grown up corporation with real management, there will always be high turn over and employee dissatisfaction there. Management goes in circles not accomplishing much year after year. The company morale is at an all time low and I do not recommend working for this company.
Advice to Senior Management – Empower your employees, listen to them as they are in tune with what's happening outside of your 10 meetings a day with other managers, train your employees, hold people accountable for once, mentor and develop the employees who demonstrate growth potential, and stop burying the little issues as they are the ambers to the big fires that you're constantly having to put out. Also learn from Nestle on how to run a company!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-13 16:20 PDT
1 person found this helpful
Former Employee – worked at Jenny Craig full-time for more than 3 years
Pros – met some great people. Clients and co-workers.
Cons – get an award for being best program directer in the entire market in the same meeting you're receiving a write up for not "meeting quota". Unrealistic sales goals. "Consultation" time with clients so limited it became just a food ordering session with no possibility to support.
Advice to Senior Management – Less pushing of prepackaged calorie limited food, more focus on helping clients. Different pay structure.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-11 09:49 PDT
1 person found this helpful
Former Employee – worked at Jenny Craig full-time for more than a year
Pros – Easy to make money and calculate the money that you want to bring home.
Great clients, I met some pretty amazing people.
Program works, food is delicious.
Innovative ideas from within and always looking to improve.
Cons – If you aren't a butt kisser getting ahead may be hard. Gettting clients and having them stolen is no fun. People manipulate their numbers in their own favor so competition is usually not fair.
Advice to Senior Management – Care more about the happiness of your Consultants because they are where your money comes from.
Yes, I would recommend this company to a friend
2013-03-22 11:54 PDT
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