Jenny Craig Reviews

Updated 30 October 2014
Updated 30 October 2014
277 Reviews
2.2
277 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Monty Sharma
49 Ratings

Review Highlights

Pros
  • Helping people to reach their goals is a wonderful experience (in 44 reviews)

  • All employees receive a good opportunity to lose weight on the Jenny Craig program (in 28 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 27 reviews)

  • Very low pay for the job we did (in 12 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    I felt pressured to promote poor body imagining.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Director in Brookfield, WI (US)
    Former Employee - Program Director in Brookfield, WI (US)

    I worked at Jenny Craig full-time (less than an year)

    Pros

    I enjoyed talking with the sales consultants and helping clients with changing their lifestyle to a heathier alternative.

    Cons

    The pressure to meet goals and the comparison to other locations was extremely stressful.

    Advice to ManagementAdvice

    I felt management should have been focus not just on sales but on retaining clients and improving customer service.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    If they don't make some major changes, the company won't be around much longer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Weight Loss Consultant in Austin, TX (US)
    Former Employee - Weight Loss Consultant in Austin, TX (US)

    I worked at Jenny Craig full-time (more than an year)

    Pros

    Build lasting relationships with clients and motivate them to improve their health.

    Cons

    Compensation is very low. Commission based on food sold but with all the new meal plan businesses offering higher quality / organic food, many clients choose to supplement JC meals with others and that takes a huge bite out of your paycheck. Good luck convincing your clients that processed, frozen foods with ingredients like high fructose corn syrup are a better choice!
    Management treats employees very poorly. There is very little flexibility and benefits are slim to none. Expect to work weekends, evenings, and holidays.

    Advice to ManagementAdvice

    Re-invent food offerings to match the needs and trends of today's health-conscious

    Doesn't Recommend
    Negative Outlook
  3.  

    Jenny Craig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Hamilton, ON (Canada)
    Current Employee - Weight Loss Consultant in Hamilton, ON (Canada)

    I have been working at Jenny Craig full-time (more than 5 years)

    Pros

    clients are amazing best part of the job, seeing them achieve goals

    Cons

    dont pay enough, too much phone work, was not hired to be a telemarketer

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Good place to start your business career, but don't expect much mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Director in San Antonio, TX (US)
    Current Employee - Center Director in San Antonio, TX (US)

    I have been working at Jenny Craig full-time (more than an year)

    Pros

    This place has a very friendly atmosphere and the clients are fantastic. It is amazing to watch clients go through a life-changing transformation.

    Cons

    Training is poorly thought out and the upper management doesn't really seem to care. They are focused more on hitting quotas and retaining clients than actually creating a healthy work environment. Salary is not great at all, and if you hate being put on the spot in front of everyone in a training/sales scenario, this is not the place for you. Calling you out in meetings is the crux of how they train sales with employees. I personally feel that humiliation is often the result and do not pursue this practice as a manager.

    Advice to ManagementAdvice

    Pay and benefits are rather sad in this company. If you increased pay and benefits, you would ultimately experience a lower turn-over rate. You would also have more driven employees. Also, training for sales and calls should be an individual training event between a manager and subordinate. Stop with the round-robins and group displays. It's not a productive practice and often alienates those that struggle instead of giving personal training and counseling in their weaker areas.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great for Clients, Bad for Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Consultant in Los Angeles, CA (US)
    Current Employee - Program Consultant in Los Angeles, CA (US)

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    Helping people reach their goals and change their unhealthy dieting habits. Clients rely heavily on the advice shared by consultants, which makes us feel golden.

    Cons

    The pay is pretty low. There are no perks, no recognition and no room for growth,

    Advice to ManagementAdvice

    You should treat your consultants better, with better pay & recognition, especially since you claim they are the secret ingredient to the program!

    Doesn't Recommend
    No opinion of CEO
  7. 3 people found this helpful  

    Thank You - Finally!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Jenny Craig Home Office Employee in Carlsbad, CA (US)
    Current Employee - Jenny Craig Home Office Employee in Carlsbad, CA (US)

    I have been working at Jenny Craig full-time (more than 5 years)

    Pros

    Helping clients lose weight, co-workers and work location.

    Cons

    Lots of changes without the test of time, management doesn't listen to employees, HR practices that make no sense and bossy people. But I'm going to give the new management a chance to make things better.

    Advice to ManagementAdvice

    Thank you for shedding the mean blonde duo at the top; they will not be missed and did not have the company's best interest in mind or any sense of professionalism, personal accountability or ethics. Talk about one covering for the other and then calling it legal - what a joke. We're in much better shape now. Nestle was fooled by them but thank goodness you weren't.

    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Emotionally Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Centre Director
    Current Employee - Centre Director

    I have been working at Jenny Craig full-time (more than 5 years)

    Pros

    The program works! Becoming a cohesive weight loss program.

    Cons

    Upper Management has no concept of employee engagement. There is not enough focus on celebrating the consultants (the core of the business). Time to increase wages and celebrate the hard work of this position.

    Advice to ManagementAdvice

    Time to increase wages and celebrate the hard work of this position.

    Doesn't Recommend
    Approves of CEO
  9. 2 people found this helpful  

    An OK company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Chicago, IL (US)
    Current Employee - Weight Loss Consultant in Chicago, IL (US)

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    30hrs is full time, discount on food

    Cons

    Scheduling can be tough with split shifts being very common. Management is often terrible within this company. Hard to advance

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Worthy and challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig

    Pros

    Rewarding service and support to help clients and staff experience personal success.

    Cons

    Numerable change of corporate ownership since Jenny and Sid Craig started program. Some values changed or lost.

    Advice to ManagementAdvice

    Stop losing great employees...create realistic salary ranges that reflect performance and skills.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    These are the last days of this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig

    Pros

    Meeting awesome people that have now become friends. Helping clients reach their goals. Working with great co-workers. Half off food.

    Cons

    This company is a joke. I don't see it lasting through the end of 2015. The salary is absolutely ridiculous and quite embarrassing. There are no incentives. Being a consultant for this company is like working in a modern day sweat shop. They hire almost anyone to be a manager and most have no clue what it's actually like to be in the role of a consultant. Most consultants don't last very long and their clients leave with them. If you have responsibilities and really need money, this is not the job for you. Trust me when I say you don't make money on this job. It feels like a waste of time whenever I'm in the center working. Don't let a center manager or market director fool you in your interview about the "great commission". That doesn't exist. You know a company is horrible when you struggle to compose a 20 word minimum on the pros of the company.

    Advice to ManagementAdvice

    The consultants make or break your business. The high turnover is a result of the poor salary. When a consultant leaves a center clients leave also. Many people don't even know that this company exists. I'm not sure what type of marketing team this company has, but it's terrible. Treat your employees better and you will see a difference in your numbers. I'm being pennies per hour, what makes you really think I'm going to come into the office and do RTA calls for hours? That's not happening. Give your employees incentives to work and they won't leave. Hire center directors that actually have been through the consultant position.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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