Jenny Craig Reviews

Updated 21 August 2014
Updated 21 August 2014
310 Reviews

2.2
310 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Monty Sharma
28 Ratings

Review Highlights

Pros
  • Helping people change their lifestyles to achieve and maintain their weight loss goals (in 31 reviews)

  • Great/Healthy way to lose weight when the program is followed (in 18 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 24 reviews)

  • Manipulative Market Directors, long hours without lunches and low pay (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun meeting so many clients, but little compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Roseville, MN (US)
    Current Employee - Anonymous Employee in Roseville, MN (US)

    I have been working at Jenny Craig part-time

    Pros

    Met lots of wonderful people as clients and co-workers. Fun challenge to help every person be successful.

    Cons

    Restructuring commission put pay at very little.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Does not care about employees, understaffed, erratic hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Centre Director
    Former Employee - Centre Director

    I worked at Jenny Craig full-time

    Pros

    Rewarding position helping clients meet goals; discounts on food; program and stated values based on positive concepts that go beyond weight loss

    Cons

    Understaffed and high employee turn over; told I had to cancel previously approved vacation time or would lose my job; stores began operating inconsistent hours, making it difficult to maintain customers; benefits were terrible; HR was unhelpful with many employee complaints

    Doesn't Recommend
    No opinion of CEO
  3. 1 person found this helpful  

    Centre Director

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig

    Pros

    Great people to work with!

    Cons

    Nothing bad to say about Jenny Craig

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  5. 1 person found this helpful  

    Employees highly undervalued, poor management and poor compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Weight Loss Consultant/Program Director  in  Carlsbad, CA (US)
    Former Employee - Weight Loss Consultant/Program Director in Carlsbad, CA (US)

    I worked at Jenny Craig full-time for more than 3 years

    Pros

    Satisfaction of helping your clients lose weight and learning how to maintain a healthy lifestyle - not just diet. You really do change lives. Very rewarding.

    Cons

    "Management" is a complete joke. Totally unprofessional, unqualified micro-managers with no skills or knowledge of proper management. They completely undervalue the hard work that their program directors and consultants put in - AND all for measly pay.

    Advice to ManagementAdvice

    Advice is to mandate any center director, assistant center director, program director or supervisors to management classes and learn how to manage people. This includes both Jenny Craig at Home corporate and center employees. Their current methods often demotivate their teams and discourage a positive work environment. This will never prove successful for a sales driven workplace.

    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    does not care about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Weight Loss Consultant
    Former Employee - Weight Loss Consultant

    I worked at Jenny Craig full-time for more than 3 years

    Pros

    meeting new people that need help

    Cons

    pay and respect for their employees

    Advice to ManagementAdvice

    hire better management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Employees grossly underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Angeles, CA (US)
    Former Employee - Anonymous Employee in Los Angeles, CA (US)

    I worked at Jenny Craig full-time for more than 10 years

    Pros

    The employees were wonderful people who really wanted to help their clients.

    Cons

    Too many rapid fire changes. There were constant changes of direction. It was very confusing!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Used to Love It

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig

    Pros

    Love making a difference in peoples lives

    Cons

    Favoritism amongst upper management. Doesn't matter what you know, it's who you know

  9.  

    The relationships I developed with my clients were so wonderful, and honestly I loved the food!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  San Francisco, CA (US)
    Former Employee - Consultant in San Francisco, CA (US)

    I worked at Jenny Craig full-time for more than 5 years

    Pros

    Great hours, good pay, easy work.

    Cons

    The commission based pay made it hard to actually help the clients. The company wanted you to just sell them the food and kick them out. It was competitive and caddy with co-workers and the glass ceiling didn't help either.

    Advice to ManagementAdvice

    None. There is nothing the management could do differently. The 15 minute consultations and commission based pay leaves little room for actual client weight loss consultations.

    Doesn't Recommend
    No opinion of CEO
  10. 4 people found this helpful  

    Enjoy the people aspect but are bitter about unfair expectations of company.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jenny Craig

    Pros

    Fun people to work with

    Cons

    Salary is horrible. Management expects way too much for what employees get paid.

    Advice to ManagementAdvice

    Quit micro-managing

  11. 2 people found this helpful  

    Program consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant  in  San Jose, CA (US)
    Current Employee - Weight Loss Consultant in San Jose, CA (US)

    I have been working at Jenny Craig full-time for more than 10 years

    Pros

    Helping people reach there goals, changing lives. Program is excellent when followed

    Cons

    Never get acknowledged for what we do. Always how can we bring more money into the company, let's harass clients from annoying phone calls, asking them why they aren't losing, really do you think we can really make grown adult do the program?, and force them to purchase food.yes we can fuel motivation, ask open ended questions ect, but come on! I have had clients leave program because of management bullying center directors to make harassing phone calls. Rediculous. We aren't doctors and we certainly don't get paid dr salary. I have had 20 cent raises each year. Does anyone else live in SF Bay Area . Rent is $$ almost lost my house three times,

    Advice to ManagementAdvice

    Wake up! Look around, who is bringing in money to jenny? Who is actually keeping centers alive with revenue generated. NOT AMD'S or there over paid assistants.....CONSULTANTS. Give credit and pay where it really belongs! Happy Consultants = happy and successful centers?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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