JetBlue
3.6 of 5 251 reviews
www.jetblue.com Long Island City, NY 5000+ Employees

JetBlue Reviews

Updated Apr 14, 2014
All Employees Current Employees Only

3.6 251 reviews

                             

82% Approve of the CEO

JetBlue President & CEO Dave Barger

Dave Barger

(205 ratings)

71% of employees recommend this company to a friend
251 Employee Reviews
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Review Highlights

Pros:
  • "Stand-by flight benefits (especially Zedfare standby benefits on other airlines after 6 months)"
    in 41 reviews
  • "The staff is awesome and the flight benefits are great"
    in 13 reviews
Cons:
  • "Upper Management continues to lie and make false promises"
    in 8 reviews
  • "Not very good at trickling down top management new ideas to middle management"
    in 7 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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  • Approves of CEO

1 person found this helpful  

Great company to work for, great people, great culture.

Manager Operational Finance (Current Employee)
Long Island City, NY (US)

I have been working at JetBlue full-time for more than 3 years

ProsI've worked in various departments at JetBlue, so I will start with a disclaimer that not all departments are great. However those that live the company values and have strong leadership are great and thrive very well. Crew members who are willing to learn and willingly get to know various parts of the company can be handsomely rewarded with a promotion in a short amount of time.

ConsOperational support analysts have little direction which leads to high turnover or people stuck in the same role for long periods of time. You certainly choose your own direction at JetBlue, and if you don't make the most of it, it could get stale fast. Also, lower than market pay for corporate employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Caring, Enjoyable and fun!

Airport Operations (Former Employee)
Hartford, CT (US)

I worked at JetBlue full-time for more than a year

ProsFlexible hours, ability to exchange shifts.

ConsCan be stressful during cancelations

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Great training and strong encouragement to promote quickly.

Reservations (Current Employee)
Salt Lake City, UT (US)

I have been working at JetBlue full-time for less than a year

ProsPositive outlook and growth opportunities if I decide not to work at home. Oh, did I mention flight benefits.

ConsHectic at times, but that would be the industry.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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great company

In Flight (Current Employee)
New York, NY (US)

I have been working at JetBlue for more than 3 years

Prosvery hip airline,great co workers

Consroom for growth.being on reserve can get old fast

Advice to Senior Managementshow your caring values a lil more than talking about them

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Good Benifits

Anonymous Employee (Current Employee)

I have been working at JetBlue

ProsFly for free & flexible schedule!

ConsThe Pay is ok not amazing!

Advice to Senior ManagementNone

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Fun, fair, and finally making decent money!

Flight Attendant (Current Employee)
Boston, MA (US)

I have been working at JetBlue full-time for more than 8 years

ProsTravel benefits and fun environment.

ConsFirst years of flying can be frustrating due to lower pay rates and limited schedule flexibility.

Advice to Senior ManagementContinue to be approachable and maintain the open door policy.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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easy

Flight Attendant (Current Employee)
Boston, MA (US)

I have been working at JetBlue full-time for more than 5 years

Prosthey really try to do their best to satisfy their employees

Conswith recent management changes, many employees are somehow disgruntled and believe that the company is cutting benefits to save money. not so true.

Advice to Senior Managementjust be there for your employees, if your employees aren't performing well, then you are not performing well as a manager

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Perfect job for my family

Reservations Crew Member (Current Employee)
Salt Lake City, UT (US)

I have been working at JetBlue part-time for more than a year

ProsFlight benefits, very flexible, able to be home with my family and get my work done.

ConsSometimes gets very busy, mandatory overtime during storms, can be treated like a kid with the punishment system, even though it is flexible.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good company, but not enough opportunities and support from management

Coordinator (Current Employee)
Long Island City, NY (US)

I have been working at JetBlue full-time for more than a year

ProsGood brand, nice and casual people, flight benefits, good work-life balance, modern office space, exciting projects

ConsNo opportunity for growth, low salaries, too much emphasis solely on communication skills, lots of politics, sometimes uninvolved management

Advice to Senior ManagementInvest more in your crewmembers by giving them the chance to grow and rewarding them for their practical skills, not only the ability to sell themselves. Having a strong marketing team is important, but the doers and quiet achievers are as important for the success of the company. Respect diversity and embrace all types of personalities. Promoting only the people with great soft skills and overlooking the humble, quieter achievers is not the best approach and in the long term you will lose valuable talent.

No, I would not recommend this company to a friend

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  • Culture & Values
         
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Company has changed drastically since founder David Neeleman was forced out

Flight Attendant (Former Employee)
New York, NY (US)

I worked at JetBlue full-time for more than 10 years

ProsGreat travel benefits and competitive pay.

ConsThe company is more concerned about making money than anything else. To make money, they want to keep the customers happy, many times at the expense of safety.

Advice to Senior ManagementStop hiring people that are inexperienced, unprofessional and uneducated. JetBlue hires people that other supervisors are dating, sleeping with, or related to. Most the supervisors I knew rarely followed any of the rules they expected those they were supervising to follow. Too much nepotism, cronyism, and favoritism. The company managers and executives date within the company, and blatantly play favorites.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at JetBlue reviews and ratings - including employee satisfaction and approval ratings for JetBlue CEO Dave Barger. All 251 reviews are posted anonymously by JetBlue employees.