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JetBlue Reviews

Updated 15 April 2015
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Employee Reviews

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  1. Helpful (2)

    exciting but VERY disappointing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Operations Crew Member in Windsor Locks, CT (US)
    Former Employee - Airport Operations Crew Member in Windsor Locks, CT (US)

    I worked at JetBlue part-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The flight benefits! You get to fly free! So does your children/parents/spouse and a buddy!
    Cool working in the airport and learning about the flight industry!
    Company values!

    Cons

    Very strict rules. It's a airport that is expected.
    Management.

    Advice to Management

    Have faith in your new employees.
    I was hired at JetBlue as an Airport Operations Crew member. I was flown out to Orlando, Florida for about two weeks and passed the training with flying colors! I was told the past few people flunked out of JetBlue University (Training) so they were happy i graduated. However, on day 3/5 of "On the job training" i finally received my employee parking pass. I couldn't find any parking in the employee lot because it was FULL! I wasn't told what to do in a situation like that, so i drove around for a while until i finally parked in the airport garage which wasn't for employees. It caused me to be SIX MINUTES LATE. When i arrived to the check-in station to clock in an employee took my badge in the back to clock in but an assistant manager came out without it & told me he was sending me home... Now i know if you miss a day of training you're basically fired from JetBlue. So the next day i had a meeting with the manager and they came to the conclusion that i had to be let go. I contested the decision with corporate and they upheld the termination because of reliability. I felt like the entire company turned their back on me because i was unintentionally six minutes late. So much money was spent flying me out for training and on those great new uniforms i was given, I never even had the chance to wear them. Great company overall, but the management i encountered there has to be by far the worst.

  2. Helpful (1)

    Fun with good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Operations Crew Member in Long Beach, CA (US)
    Former Employee - Airport Operations Crew Member in Long Beach, CA (US)

    I worked at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Travel benefits. Awesome co workers. Progressive company.

    Cons

    Limited room for advancement, high deductible health insurance,

    Advice to Management

    Please send more supervisors to the interview class so the same one doesn't keep promoting the same people.

  3. Excellent job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Long Island City, NY (US)
    Former Employee - Anonymous Employee in Long Island City, NY (US)

    I worked at JetBlue

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Learned an incredible amount about the industry and top-notch skills that carry to any workplace

    Cons

    Work-life balance was tough with a 24/7 airline

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  5. i am completed b.a in last year

    Current Employee - Ground Operations in Coimbatore (India)
    Current Employee - Ground Operations in Coimbatore (India)

    I have been working at JetBlue

    Pros

    i am work jetblue sooooo happy

    Cons

    all workers iam in best worked for in sincere to jetblue

    Advice to Management

    i am work finished no time

  6. Helpful (1)

    Fun people fun atmosphere!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Orlando, FL (US)
    Current Employee - Supervisor in Orlando, FL (US)

    I have been working at JetBlue full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    We excel at great customer service!

    Cons

    Starting to be all about the Benjamin's!

    Advice to Management

    Stop spreading your employees so thin.

  7. Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in Richmond, VA (US)
    Current Employee - Airport Operations Crew Member in Richmond, VA (US)

    I have been working at JetBlue part-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great benefits great people

    Cons

    None that I can think of yet

  8. Helpful (5)

    Great company who truly strives to live by their values and culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - College Crew in New York, NY (US)
    Former Employee - College Crew in New York, NY (US)

    I worked at JetBlue full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company really tries to stand by their values. They go above and beyond to treat employees well and there are lots of perks that come with the job. The employees are all very motivated, they truly seem like they love what they do.

    Cons

    There seems to be a lack of opportunity for candidates who are not related to an existing employee.

    Advice to Management

    Give people chances to prove their skills, don't rely on their associations.

  9. Helpful (4)

    Company of great values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations in Denver, CO (US)
    Current Employee - Airport Operations in Denver, CO (US)

    I have been working at JetBlue part-time (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Obviously the flight benefits, as well as 401k, PTO, and stock share benefits. It's unbelievable what an amazing and progressive company they've built in under 15 years.

    Cons

    They provide oppurtunities to grow within the company such as taking over new job titles, but if your not interested in that and like your position you can't expect to ever make a lot of money. They have a top-out as well.

  10. Helpful (2)

    Airport Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in San Francisco, CA (US)
    Current Employee - Airport Operations Crew Member in San Francisco, CA (US)

    I have been working at JetBlue full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    JetBlue is a great company. They are always informing their employees about what's going on in the company and the industry. They give you a small bonus if all goals are met. As a company they are remarkable.

    Cons

    San Francisco is a unique station. Leadership does not really manage. They play favorites. If you get in with them you can get away with anything. Some employees take long breaks. Some employees do nothing and others do all the work.

    Advice to Management

    Manage and don't be afraid of Micro managing. Be fair to all and do not let your ego or mood decide how you treat employees. Be open to suggestions. Get rid of favoritism... everyone knows. Find ways to bring up morale.

  11. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Best service around! Free Fly-Fi, streaming TV and Sirius. No other airline offers this kind of service.

    Cons

    Some major US cities aren't serviceable

    Advice to Management

    Buy A330 to increase range

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