JetBlue Reviews

Updated 16 October 2014
Updated 16 October 2014
295 Reviews
3.6
295 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
236 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 47 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    it was a good experience working at jet air blue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Analyst in Houston, TX (US)
    Former Employee - Quality Analyst in Houston, TX (US)

    I worked at JetBlue as a contractor (more than an year)

    Pros

    employees at jet blue air are reALLY COOPERATIVE AND GOOD

    Cons

    NOTHING SPECIAL I DIDNT FIND ANY

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    A fantastic company to work for that makes you feel like family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maintenance Technician in Boston, MA (US)
    Current Employee - Maintenance Technician in Boston, MA (US)

    I have been working at JetBlue full-time (less than an year)

    Pros

    Very friendly and helpful crew members, decent pay, good benefits

    Cons

    Midnight shift, focusing on making sure new hires aren't rushed into the company with paperwork and training.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great experience, but pay could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Long Island City, NY (US)
    Current Employee - Analyst in Long Island City, NY (US)

    I have been working at JetBlue full-time (more than an year)

    Pros

    Young company with a great work environment. Great travel benefits (free flights on jetBlue plus several agreements with other airlines).

    Cons

    The compensation side leaves a lot to be desired. No bonuses, very little profit sharing, and very little opportunity for significant raises. Few promotion opportunities.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great people, great company, truly lives out the values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator
    Former Employee - Marketing Coordinator

    I worked at JetBlue full-time (more than an year)

    Pros

    great people, great pay, flight benefits

    Cons

    pay could be a little higher, no holidays off

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Business Partner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Partner in Long Island City, NY (US)
    Former Employee - Business Partner in Long Island City, NY (US)

    I worked at JetBlue as a contractor (less than an year)

    Pros

    Great working environment and culture

    Cons

    Business Partners are not treated the same way as full-time crew members

    Advice to ManagementAdvice

    Should treat everyone equally and the Talent Acquisition is way overworked.

    Recommends
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Fun job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Jamaica, NY (US)
    Current Employee - Flight Attendant in Jamaica, NY (US)

    I have been working at JetBlue full-time (more than an year)

    Pros

    Fun job, some people there are great.

    Cons

    No union so be careful

    Recommends
    Disapproves of CEO
  8. 2 people found this helpful  

    Great overall culture, poor middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst
    Former Employee - Senior Analyst

    I worked at JetBlue full-time (more than 8 years)

    Pros

    The front line and supervisors are amazing people, really a fun family to be a part of

    Cons

    The managers and directors are all former front line agents, and few have experience working somewhere other than JetBlue, and as a result have low leadership skills, no creativity or innovation. There is lots of backbiting behind closed doors, and public rah rah cheers, but it gets old. If you have a college degree, it is almost frowned upon as most of the leadership qualifications are "I have worked at JetBlue's call center as a res agent or supervisor for x years".

    Advice to ManagementAdvice

    Look more favorably on education and experience outside of JetBlue. This is really a problem outside of LSC.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Very Organised

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Fort Lauderdale, FL (US)
    Current Employee - Flight Attendant in Fort Lauderdale, FL (US)

    I have been working at JetBlue full-time (less than an year)

    Pros

    They pay for your first set of luggage and uniform

    Cons

    Wait time after interview to hear back

    Advice to ManagementAdvice

    Provide answer to candidate sooner than one week perhaps on the spot

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Amazing company to work for! Great culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing and Systems Operations
    Current Employee - Marketing and Systems Operations

    I have been working at JetBlue part-time (more than an year)

    Pros

    JetBlue has an amazing culture and truly lives by its 5 core values of Safety Caring Integrity Passion and Fun! I always felt like the company valued my work. Very rarely did I have a bad day at work. Lots of upward career opportunities once you get in!

    Cons

    Because JetBlue is a smaller primarily domestic carrier, if you're interested in International work, it may not be the place for you.

    Advice to ManagementAdvice

    Continue to focus on your core values, Whenever anyone asks me what I think about working for JetBlue, I always emphasize how much importance was placed on the values and what a difference that made. My current airline has a similar value system, but it is not emphasized or believed in the way it was at JetBlue and that makes a huge difference. Most people could not even name our 4 corner stones.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Best Place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Operations Crew Member in Boston, MA (US)
    Former Employee - Airport Operations Crew Member in Boston, MA (US)

    I worked at JetBlue full-time (more than an year)

    Pros

    Amazing benefits, and exciting place to work. Lots of room for growth and endless opportunities.

    Cons

    Get stuck with awful shifts 4 am. The attendance policy is intense. Stressful situations working at the airport.

    Recommends
    Positive Outlook
    No opinion of CEO

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