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Jiffy Lube Reviews

Updated 20 April 2015
167 reviews filtered by
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2.3
167 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Jiffy Lube President Rick Altizer
Rick Altizer
56 Ratings

Pros
  • Learned a lot from my co workers (in 6 reviews)

  • I have only done one or two oil changes in my life, but so far the training program has been great (in 9 reviews)

Cons
  • High turnover rate at the technician level due to low pay level (in 15 reviews)

  • Upper management trying to make you sell with deceptive practices (in 12 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Lead service adviser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Service Adviser in San Diego, CA (US)
    Current Employee - Lead Service Adviser in San Diego, CA (US)

    I have been working at Jiffy Lube full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Job is not that hard just do your sales and your good. And bonuses if you do good at the end of the month.

    Cons

    The pay sucks. No over time.... Company looks for outside people for managment rather than inside

    Advice to Management

    Take care of your employes and you will see how your company grows..you guys just better the bonus pogram a month ago and you can see how company sees better results

  2. Assistant Manager

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Customer Service Advisor in Sioux Falls, SD (US)
    Former Employee - Customer Service Advisor in Sioux Falls, SD (US)

    I worked at Jiffy Lube

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly clean face paced company

    Cons

    Low pay and poor benifits

  3. It's a great starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jiffy Lube

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It was a good atmosphere to work in and I recommend this job to anyone who is starting their career in the automotive industry

    Cons

    There was little communication between employees and management. The hours are part time and you are never on a set shift.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. NC State Inspector

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jiffy Lube full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    the store had good hours

    Cons

    The store had bad pay

    Advice to Management

    Share the money

  6. Under-Hood Tech at jiffy lube

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Under-Hood Tech in Indianapolis, IN (US)
    Current Employee - Under-Hood Tech in Indianapolis, IN (US)

    I have been working at Jiffy Lube part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexible hours
    Laid back management

    Cons

    Lack of Breaks
    Short-handed all the time
    Low pay and no benefits

    Advice to Management

    Hire more associates and schedule more of them when it is actually busy

  7. Working here is what you make of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tire and Lube Technician
    Former Employee - Tire and Lube Technician

    I worked at Jiffy Lube

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    you see lots of cars some managers are great

    Cons

    They dont care about the customer or their car and dont put in the oil the vustomers ask for they just put in whatever they grab low pay. They dont give you full time work

    Advice to Management

    pay more i was ase certified and only got 8 bucks an hour

  8. Not very pleasant at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jiffy Lube

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Only a good summer job

    Cons

    Immature management
    Terrible scheduling
    Can't balance social life

  9. The job experience was great .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lube Tech
    Current Employee - Lube Tech

    I have been working at Jiffy Lube

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    very fast paced and up beat employment

    Cons

    takes very long to prgress

    Advice to Management

    have the supervisors be more hands on with the workers.

  10. Ok to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lube Tech in Durham, NC (US)
    Current Employee - Lube Tech in Durham, NC (US)

    I have been working at Jiffy Lube part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    get an idea of car woirk

    Cons

    limited mechanical experience. No real opportunity for advancement

    Advice to Management

    none

  11. Poor Management, corporate does not seem to understand actual customers whatsoever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician in Madison, WI (US)
    Former Employee - Technician in Madison, WI (US)

    I worked at Jiffy Lube part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Mindless work, days go fast, you get pretty close to your coworkers. You can learn the basics of a car and a few people moved on to dealership shops which is a huge step up.

    Cons

    You have to pass online classes to get raises, they have an arbitrary system to change oil that no one follows due to over complication. They also encourage you to work through your breaks 'to help out the team'

    Advice to Management

    They need to stop encouraging the sellers to try and shove different car 'services' down customers throats when they just want a quick oil change.

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