John Lewis

www.johnlewispartnership.co.uk
Profile Unclaimed

John Lewis Reviews

Updated 28 February 2015
Updated 28 February 2015
104 Reviews
4.1
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
John Lewis Chairman Charlie Mayfield
Charlie Mayfield
61 Ratings

Review Highlights

Pros
  • Fun environment to work in while remaining professional (in 8 reviews)

  • Very good benefits package available to all employees from three months employment (in 7 reviews)


Cons
  • No consistency in career progression across head office- it depends who your line manager and head of is (in 5 reviews)

  • Long hours and can be dull at times dependent on department (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A supportive collaborative organisation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in London, England
    Former Employee - Sales Assistant in London, England

    I worked at John Lewis part-time (more than 3 years)

    Pros

    A company that listens to it's people and has a real built in culture of partnership that is supportive of staff and their personal needs.

    Cons

    Efforts to improve efficiency are starting to impact its ability to maintain it's partnership culture. Will need to continue to focus on this.

    Advice to ManagementAdvice

    Management should continue to look after its people and ensure that it does not become another retailer which has demotivated staff.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Excellent, Talent driven partnership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical in London, England
    Former Employee - Technical in London, England

    I worked at John Lewis full-time (more than 8 years)

    Pros

    Forward thinking organisation that you can really get involved with at all levels. Lots of opportunity to develop, as long as you want to... benefits in line with other Corporate companies, a pleasure to have worked with amazing colleagues.

    Cons

    Given the partnerships long history you do find some cases of dead wood, who are blockers for change which can be frustrating, communication can be a issue as the business continues to grow. Keeping the 'Partnership spirit' at all levels I think will be tested in the next 10 years as the employee numbers approaches 100k.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Value Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at John Lewis full-time

    Pros

    Business values, professional development and work/balance.

    Cons

    Pay on the low side for what you actually do.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great to gain merchandising experience in a company like JLP.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising Assistant in London, England
    Current Employee - Merchandising Assistant in London, England

    I have been working at John Lewis full-time (less than a year)

    Pros

    They are nurturing, supportive, and very structured in their approach to developing partners and have lots of benefits/ rewards.

    Cons

    It's a highly competitive place to climb up the ladder of your chosen field but the support is there. And there isn't much diversity in terms of the people that work there.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Checkout Assistant in Wandsworth, England
    Current Employee - Checkout Assistant in Wandsworth, England

    I have been working at John Lewis part-time (less than a year)

    Pros

    Managers are helpful and very friendly and you get a yearly bonus notwithstanding when you joined them.

    Cons

    You might be required to do lots of over time, especially during the festive season.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Caring and focused on staff development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Temporary Assistant in London, England
    Former Contractor - Temporary Assistant in London, England

    I worked at John Lewis as a contractor (less than a year)

    Pros

    - Salary
    - Perks (discounts, discounted lunches the bonus)
    - Colleagues are friendly to work with

    Cons

    - Atmosphere can be conservative for some.
    - Feeling understaffed in the department although this will vary dept to dept.

    Advice to ManagementAdvice

    more investment in training and have weekly meetings to keep team focused and maintain morale.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    find the management lack imagination and are very one sided when it comes to advancing careers of people face fits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Assistant in Aylesford, England
    Current Employee - Warehouse Assistant in Aylesford, England

    I have been working at John Lewis full-time (more than 5 years)

    Pros

    bonus is always a plus

    Cons

    a happy worker is the best worker and the majority of the people I work with are unhappy they only stay because of the free cash they get in march every year (dangling a carrot) bad it system, no fairness across the whole site , some management don't deserve to be managers as they only got where they are because of their face fits you have more experienced and better mannered partners or staff as some partners have been told on the warehouse floor, the so called managers think they are better than everyone else but they do not respect or show any gratitude to the actual partners that do the work I personally think that the company could save a load of money but not having as many managers as they have got

    Advice to ManagementAdvice

    instead of sitting on your bum in an office away from where you cant see anything try actually managing the people who work with/for you and show them some respect . actually try reading principle one and acting on it.

    Doesn't Recommend
    Neutral Outlook
  9.  

    limited room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at John Lewis

    Pros

    nice environment, bonus at christmas

    Cons

    no training or opportunities, poor work life balance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Good Employer with good prospects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainee Section Manager
    Current Employee - Trainee Section Manager

    I have been working at John Lewis full-time (more than 8 years)

    Pros

    Reasonable pay compared to other retail stores, Employee Discount, good support from management,

    Cons

    Long hours, Poor IT infrastructure

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It was a lovely places to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Nottingham, England
    Former Employee - Sales Assistant in Nottingham, England

    I worked at John Lewis

    Pros

    Great staff benefits. Staff canteen with great discounted prices, staff bar, outdoor area, shares in the company, very understanding managers, great support, a lot of room for growth.

    Cons

    Strict dress code, not many other cons.

    Recommends
    Positive Outlook
    Approves of CEO

John Lewis Photos

John Lewis Partner in store
John Lewis delivery
John Lewis Partner helping customer

+ Add Photo

Work at John Lewis? Share Your Experiences

John Lewis

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.