Knology

  www.knology.com
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Knology Reviews

Updated Jun 13, 2014
All Employees Current Employees Only

2.5 29 reviews

67% Approve of the CEO

Knology President, CEO, and Director Rodger L. Johnson

Rodger L. Johnson

(18 ratings)

29% of employees recommend this company to a friend
29 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Level 1 Tech Support

    Level I Tech Support (Former Employee) Augusta, GA (US)

    ProsDecent pay rate and benefits, nice new facility, opportunity to earn commissions.

    ConsMandatory overtime, inflexible scheduling, hectic work environment.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good place to work.

    Service Technician (Former Employee) Montgomery, AL (US)

    ProsCaring company to work for

    Consvery long hours lower pay

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Working with Knology was a pleasant experience.

    Product Marketing Analyst (Former Employee) Alpharetta, GA (US)

    ProsCustomer Service was very good. The company grew their customer base by 18% in 2011.

    ConsNew product offerings were often slowly brought to market.

    Advice to Senior ManagementInvest in your employees and focus on bringing new competitive products to market.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Decent benefits but insignificant pay and raises. Your wrist will be ready to fall off from constant typing.

    Inside Sales (Former Employee) Augusta, GA (US)

    ProsIf you can read a script, you have found your home. Not a challenging job.

    ConsPay is too low compared to competitor's pay scale. Benefits are not inexpensive. Moving up the ladder is very difficult. Everyone is more concerned about numbers than about people. Expect to have your lunch at 10:30 am. if you are a new employee. Not enough new computers for all the employees. People leave the company constantly.

    Advice to Senior ManagementHappy employees are more productive and loyal employees.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Find another place to work

    Cst (Former Employee) Huntsville, AL (US)

    ProsCustomers are great and coworkers try to help each other out.Once out of the office your day gets better

    ConsGood ole Boy System unless your buddy buddy with the Supes or manager you will be the last to get new equipment

    Advice to Senior Managementyou cant always be negative there is a thing called positive reinforcement

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Great at first then rapidly downhill

    Tech Support (Current Employee) Augusta, GA (US)

    ProsStarted out a nice place to work -- friendly, good pay, fun.

    ConsRaises averaged less than 2%, only lip-service to listening to employee input.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Was great... now not so great

    Account Executive (Current Employee) Augusta, GA (US)

    Prosgreat products great people flexibility, great customers

    Consreliability of services poor
    company not set up to support major accounts

    Advice to Senior ManagementIf your reps are succeessful don't threaten their joobs
    manage thier strengths not weaknesses

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great Place to work

    Development (Former Employee) Alpharetta, GA (US)

    ProsGreat place to work with a lot of exposure to senior leadership.

    ConsIn some cases had a tendency to be a good ole boy type of system (i.e. who you were friends with)

    Advice to Senior ManagementGood Luck in future endeavors. I enjoyed it.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Started great until promotion time.

    Customer Service Tech III (Current Employee) Panama City Beach, FL (US)

    ProsThe other employees I worked with ended up becoming close friends
    The work is, for the most part, easy
    Everything is provided from transportation, tools, training, and clothes
    every now and again you install or service a customer who owns a restaurant or a bar and will give you kickback in the form of a free meal or a free round of drinks. Good times.

    Conspay could have been better for all the physical work required as well as the on-call pay being better
    When promotion time came we received minor increases in pay and were given half hear-ted excuses as to why.
    Your bosses would be "out of touch" with what you needed to get your job done.
    Bosses would say one thing, come back later and deny saying anything, and wonder why they get multiple answers during questions in our weekly meetings

    Advice to Senior Managementclose the gap between departments. When I get promoted to the highest rank in my department I should not have to wait for the lowest rank in the next department to die, quit, or get fired before I move up again. I want to climb this ladder.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    The good life at Knology

    Advertising Sales (Current Employee) Lawrence, KS (US)

    ProsManagement works hard to give you everything you need to be successful.

    ConsLots of company advancement opportunities but not many department advancement opportunities.

    Yes, I would recommend this company to a friend

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