Kroger

www.kroger.com

Kroger Reviews

Updated 30 January 2015
Updated 30 January 2015
1,834 Reviews
2.9
1,834 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
218 Ratings

Review Highlights

Pros
  • Flexible Schedule that catered to my time as a student and weekly paychecks helped (in 76 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 68 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 58 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 98 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Place to Work for in Pharmacy Department

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger

    Pros

    A fair amount of pharmacy technician help, software (ERX) is not too complex to learn, good employee discount during the holidays, overall fair company.

    Cons

    Standing for 12 hours straight, meals not always possible until the end of the day, but this is not surprising for anyone working in pharmacy.

    Recommends
  2.  

    I've worked here for just under two weeks, and I honestly cannot complain! :)

    • Work/Life Balance
    • Culture & Values
    Current Employee - Cashier in Richmond, VA (US)
    Current Employee - Cashier in Richmond, VA (US)

    I have been working at Kroger part-time (less than a year)

    Pros

    Friendly, Respectful environment. Generally happy people willing to help, and listen.

    Cons

    Low pay, Low hours. Part time only.

    Recommends
    Positive Outlook
  3.  

    best retail pharmacy chain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger

    Pros

    very professsional and friendly people

    Cons

    pay scale below market average

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great experience! Easy workload!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Savannah, GA (US)
    Current Employee - Operations Manager in Savannah, GA (US)

    I have been working at Kroger full-time (more than 3 years)

    Pros

    Specific hours. Great, workable day!

    Cons

    Not too many! They are great to work for!

    Advice to ManagementAdvice

    Great work.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Really good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Customer Service Manager in West Bloomfield, MI (US)
    Current Employee - Assistant Customer Service Manager in West Bloomfield, MI (US)

    I have been working at Kroger full-time (more than 8 years)

    Pros

    Great benefits at this company

    Cons

    Have to work weekends and holidays

    Advice to ManagementAdvice

    Don't really have any , management good

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Front End

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Radford, VA (US)
    Former Employee - Customer Service Representative in Radford, VA (US)

    I worked at Kroger part-time (more than a year)

    Pros

    Kroger is great in that you can adjust your schedule to fit you, and they will work with what you give them, while usually giving you the hours that you need each week. It focuses strongly on customer satisfaction, which keeps irritable customers to a minimum, while maintaining a friendly atmosphere within the store.

    Cons

    On the downside, you often find a lack of quality in the training you receive. You're basically instructed to just get out on the floor and start working.

    For cashiers, this is super unhelpful when you're learning to run a register. You may end up being paired to learn with someone who is only focused on quick checkout to maintain a ring tender, rather than teaching the procedure of certain parts of the checkout such as keying in produce, printing checks, ringing up large or speciality items, or receiving payment in more than one method.

    This also trickles down to the bagging. Even though common sense should dictate what goes in a bag and what doesn't, you'll commonly find first day baggers throwing items in bags without any order.

    Customer Service Representatives and Floor Supervisors also receive negligent training. After one or two days, you're basically left to cope on your own. This is an issue simply because of the overwhelming amount of aspects included in the job. While working at the service desk, you have to remember several PLU's for just one of the many services, including money transfers, refunds, exchanges, coupons, etc. Without a guide to reflect back on, you may find yourself stranded early on.

    The pay is also very poor, with $0.20 raises every 6 months, unless you're a bagger, in which case you won't receive a raise at all. Unless you have had at least a year of previous experience in retail, you begin at minimum wage, which is odd for a large company like Kroger to do.

    Advice to ManagementAdvice

    In my store personally, there was a large amount of favoritism from management. New hires, promotions, and unique task were all passed to management family members, friends, and former colleagues, rather than those best suited for the job.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place for a first job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger

    Pros

    Standard 4 or 8 hour shifts. Good place to work in high school. Easy job.

    Cons

    You start off with minimum wage

    Recommends
  9.  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Nashville, TN (US)
    Current Employee - Certified Pharmacy Technician in Nashville, TN (US)

    I have been working at Kroger part-time (more than a year)

    Pros

    All the staff is very co-operative, helpful and friendly. The timings are flexible to work. Easy for students.

    Cons

    The salary is a little less as compared to other chain retail pharmacies.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    great work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kroger

    Pros

    the best thing about working for this company is the atmosphere, close relationship with employees, benefits, compensation and true commitment to customer service

    Cons

    there aren't too many cons except long hours

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