Legal & General Group

  www.legalandgeneralgroup.com
  www.legalandgeneralgroup.com

Legal & General Group Reviews

Updated 24 November 2014
Updated 24 November 2014
37 Reviews
3.3
37 Reviews
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Tim Breedon
20 Ratings

Employee Reviews

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  1.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Surrenders Customer Services Agent in Brighton, England
    Former Employee - Surrenders Customer Services Agent in Brighton, England

    I worked at Legal & General Group full-time (more than an year)

    Pros

    Excellent work environment, detailed training plan, friendly atmosphere.

    Cons

    Legal and General has an obvious corporate vibe, progression seemed like it would be slow.

    Advice to ManagementAdvice

    I have comments for management. I was always very impressed with the level of help and guidance received from upper management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great benefits, but too much internal change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Hove, England
    Current Employee - Anonymous Employee in Hove, England

    I have been working at Legal & General Group full-time (more than 3 years)

    Pros

    Great benefits, such as pension, bonus and staff discounts.
    Nice office environments and making improvements. Friendly colleagues and there's always someone to help you with a project.

    Cons

    Painfully slow progress upgrading systems/IT.
    Too much internal change, re-structuring, office closures and redundancies while recruiting like crazy call centre and operational staff. Some roles aren't even advertised, you just hear that so and so is now Director of this or Head of that.
    Repetitive - every year the same thing. Many managers here are creatures of habit and are comfortable just doing the same thing year in, year out, despite internal change to business areas, staff opinion and advancements in technology.
    External announcements of healthy profits and growth does not stack up with the internal turmoil and senior management re-shuffles that happen on an annual basis.

    Advice to ManagementAdvice

    Put together a carefully thought out strategy BEFORE announcing change. Make redundancies and office closures a last resort rather than the first knee-jerk response to internal change.
    Treat all grades of staff more fairly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Varied interesting work, average senior management, responsibilities beyond fair remuneration, very difficult to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Finance Analyst in Brighton, England
    Former Employee - Senior Finance Analyst in Brighton, England

    I worked at Legal & General Group full-time (more than 3 years)

    Pros

    Good opportunity for work life balance, good work environment. Good benefits, good community presence.

    Cons

    Poor review system allowing wide interpretation by untrained management. Management often make poor decisions in areas they are not trained to deal with e.g. health issues and then abuse performance management techniques in an attempt to resolve.

    Advice to ManagementAdvice

    Apply culture and values more fairly and prevent department management from watering these down to control performance and reward in favour of a few preferred employees.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Legal & General - A few bad apples in senior management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Legal & General Group

    Pros

    Some great people working there, lovely location in Kingswood and the London office is very pleasant too. Staff are very well looked after. Current CEO has some terrific ideas and has kept the company at the head of the game.

    Cons

    There are a handful of very senior female directors at the company that bully and abuse their staff, and, despite this being well known, it is allowed and a lot of good people leave because of this. Very disappointing and makes would could be a great company to work for a potential nightmare. However there are one or two fantastic female directors and perhaps the reason they do not get appointed to the board is because the 'bad apples' have tarnished the reputation of women in this company.

  6.  

    Great People, Great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Kingswood, South East England, England
    Former Employee - IT Manager in Kingswood, South East England, England

    I worked at Legal & General Group full-time (more than 10 years)

    Pros

    As in the Title the people are fantastic, it si an company where you can get stuff done without being dragged into the politics to much however if you are a political animal it has plenty of games to play !

    The offices in Kingswood are fantastic with great facilities including a pool, gym and loads of pitches for all sports. Good canteen and coffee bar and very clean and well maintained, car park can be interesting at times but overall 5* for a working environment.

    Benefits package is always good, especially and unsurprisingly the pension is fantastic.

    Cons

    There has been a lot of change in recent years which has a negative impact on staff moral but as an outsider I can still see what a great place to work L&G is.

    Communication from managers to staff has always been an issue and I belive this is still the case.

    Advice to ManagementAdvice

    Learn to love your staff again, the ethos has always been an arm around the shoulder and positive encouragement instead of a stick, make sure you return fully to that ethos as a happy workforce is a dynamic, focused workforce..

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Used to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Legal & General Group full-time (more than 3 years)

    Pros

    Great benefits and opportunities for flexible working = very family friendly. Great company values.

    Cons

    Recent restructures have cleared the decks and a lot of knowledge and the great 'family' atmosphere has been lost. Inconsistent messages from the top - e.g. company values and delivery of strategy seem to have become misaligned

    Advice to ManagementAdvice

    Ensure methods for delivering strategy don't compromise/conradict company values.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Work Experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Legal & General Group

    Pros

    Interesting people and lots of work to do

    Cons

    Long hours and sometimes the work is repetitive

  9.  

    Great Perks - Awful management, Awful Corporate Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Consultant in Kingswood, South East England, England
    Current Employee - Customer Service Consultant in Kingswood, South East England, England

    I have been working at Legal & General Group full-time (more than 5 years)

    Pros

    Flexi-Time, company funded pension scheme, nice offices, comprehensive death in service benefits, lots of employee discounts.

    Cons

    The company is a bureacratic nightmare, where key decisions often take forever to make, if at all. Senior management talk constantly about trying to engage with employees and fix problems, yet only ever show real interest in performance against targets, not the fundamentals that underpin and ultimately affect them. Shortsighted business planning, and decison making processes that frankly beggar belief. The list goes on.

    Advice to ManagementAdvice

    Listen. Just listen. Then start to consider the long term impact of the decisions you make. It isn't all about this quarter's results.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Enjoyable experience, company cares about its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Consultant in Hove, England
    Current Employee - Customer Service Consultant in Hove, England

    I have been working at Legal & General Group as a contractor (less than an year)

    Pros

    Good culture. They have good opportunities within the company to move internally.
    They provide lots of benefits and programs and workshops to help employees.

    Cons

    In the hove office they use a work tracking system which is a good way to assess performance for repetitive boring work. But for work where you actually use thinking skills learned at university it is awful. So do not work in customer service function here you will spend long periods not thinking. Also incompetent people are employed for contracting and good employees aren't sufficiently rewarded. Some line managers set strict time limits for tasks where you aren't given time to check your work. So you are like a hamster in a wheel and get marked down if you check work. So you get marked down for human error. Also you have to stay quiet and not confront poor practices due to risk of line manager not liking you and firing you.

    Advice to ManagementAdvice

    Give responsibility to competent people. Assess appropriateness of workloads.

    Recommends
    Neutral Outlook
  11.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Manager
    Former Employee - Team Manager

    I worked at Legal & General Group part-time (more than 10 years)

    Pros

    Excellent package, Very good pension scheme, Very good career opportunities

    Cons

    Senior management out of touch of the real processing times and the work loads

    Advice to ManagementAdvice

    Interact more with their staff

    Recommends
    Neutral Outlook
    No opinion of CEO

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