Legal & General Group Reviews

Current Employee – been working at Legal & General Group as an intern for less than a year

Pros – Huge company, good culture, helpful people

Cons – cant think of anything now

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Legal & General Group full-time for more than 10 years

Pros – Good opportunities within a large firm.

Cons – Sometimes impersonal due to size of the firm.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Legal & General Group full-time for more than a year

Pros – Good benefits and opportunities/encouragement to develop/cross-train.

Cons – Little room for progression, particularly within one's own department or team. Similarly, although bonus is related to job performance, base salary doesn't reflect performance, knowledge, skills or development. Once you start on a salary, you're pretty much stuck with it unless you manage to get a promotion and step up a grade.

Yes, I would recommend this company to a friend

Current Employee – been working at Legal & General Group

Pros – Not expected to work over your contracted hours
Benefits towards the top end - enhanced maternity pay
Most people get on well with each other
Probably much better in a business unit rather than Group
Swimming Pool

Cons – Low salaries - kingswood is not in Central London, but still need London wages to tempt those from London to work there.
High levels of poorly managed out-sourcing
Silo business structure with no joined up thinking
Very antiquated IT systems, some originating from the 1960s!
Not progressive
Parts of HR have been out-sourced
Can only park in the car park 4 out of 5 days per week - need to nominate a no park day
Seen by management to be a 'lifestyle' choice to work there meaning we don't pay you much and don't expect long working hours or any chances of promotion.
PCs with floppy disk drives!! - No real investment in IT infrastructure
Still on MS office 2000 for most staff
Very slow processes. Some processes are just there to justify the hierarchical management structure.

Advice to Senior Management – On paper it may look that out-sourced services to TCS have saved money. However, the reality is that very little has been achieved by them for the money that has been spent. Rather than looking at the overall cost of providing services you really need to look at outcomes as well. TCS may charge 1/2 that of a UK out-sourced provider, but with fixed budgets it means they have delivered 1/2 of what they should have as they take much longer to complete jobs than UK based out-sourced companies.
Take a real look at some of the most innovative companies out there and try to emulate them. Rather than out-sourcing work, create projects to solve specific business problems that will be managed in house. Use more UK workers rather than Indian born ones from TCS.

No, I would not recommend this company to a friend

Current Employee – been working at Legal & General Group

Pros – People, work ethic, location, training

Cons – Pay Promotion Politics Old systems Resistance to change

Current Employee – been working at Legal & General Group

Pros – - Friendly family-based culture;
- Sports facilities;
- Work-life balance;
- Multiple sites - Central London, Greater London; Home counties

Cons – - Professionally skewed to Actuaries more than general management, Finance or Accountants;
- Development relies more on yourself than HR framework (Who you know rather than what you know, somewhat);
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Advice to Senior Management – - More investment in underlying systems and processes required - some reporting processes are prone to break-down and have key-man dependencies;
- Need to move away from a more traditional insurance company mindset to more modern financial institution mind-set;
- Still a very UK localised company with all major rivals having 'significant' International presence - Capital buffer should be used to diversify internationally - not just for presence but becoming a major player in some international market
- Become a more International/Global brand than a mere UK one after 175 years.

Current Employee – been working at Legal & General Group

Pros – Stable working hours and family friendly environment to work

Cons – A good deal of rhetoric around change and advancement, however little real opportunity to do so.
Work projects show little variation, to advance the employee.
Quiet office and sporadic attempts by senior management to promote an atmosphere / sociability.

Advice to Senior Management – Renumerate staff better and provide a better structure for advancement.Without this staff wil continue to leave.

No, I would not recommend this company to a friend

Current Employee – been working at Legal & General Group

Pros – Company enjoys a good reputation in the UK market.
Large AuM (>£300 billion)

Cons – The culture is passive and a lot of inertia to bring about progress and change.
They do not invest much into staff - whether it be financially or career development.

No, I would not recommend this company to a friend

Former Employee – worked at Legal & General Group

Pros – good benefits
good culture at Kingswood

Cons – lack of inspiration from top leadership
too much politics

Advice to Senior Management – need an inspirational leader for the future

Yes, I would recommend this company to a friend

Current Employee – been working at Legal & General Group

Pros – Free shares when the company is doing well; generally supportive culture; work environment is less restrictive than other call centre-based workplaces

Cons – Low wages; when the company doesnt do as well as expected, redundancies are the first thing that will happen; too much 'boom' hiring and 'bust' firing; chance of advancement very limited/non-existent

Advice to Senior Management – Support the foot soldiers/front-liners and what's more, listen to them - their ear seems to be much closer to the ground than managements