Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com

Liberty Mutual Insurance Reviews

Updated 26 November 2014
Updated 26 November 2014
1,171 Reviews
3.3
1,171 Reviews
Rating Trends

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Approve of CEO
Liberty Mutual Insurance President & CEO David H. Long
David H. Long
437 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 85 reviews)

  • You are given a good amount of days off per year and good benefits (in 95 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 78 reviews)

  • Senior Management is not aligned, compensation lacking for increases, no work-life balance (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Well established development centre in a Belfast

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Belfast, Northern Ireland
    Former Employee - Anonymous Employee in Belfast, Northern Ireland

    I worked at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    Good salaries and rewards
    Great place for developers
    Good technical training program

    Cons

    Long term employees taken for granted
    Too much emphasis on politics and not on rewarding on time and on budget delivery
    Management development very limited

    Advice to ManagementAdvice

    Back to basics - focus on rewarding good deliveries and customer satisfaction

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance as a contractor (less than an year)

    Pros

    I work in the London branch,great people and very sociable

    Cons

    Manager's have their favourites and make it very well known
    No recognition

    Advice to ManagementAdvice

    It isn't always about the 'pretty' people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Honest, fair & stable company to build a long career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Boston, MA (US)
    Current Employee - Business Analyst in Boston, MA (US)

    I have been working at Liberty Mutual Insurance full-time (more than an year)

    Pros

    Hard work rewarded & recognized regularly
    Collaborative team members
    Managers truly care about your development
    Strong work ethic shines

    Cons

    Team engagement
    Office culture not always exciting
    Business formal dress code

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Disability Case Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance

    Pros

    Good company, good pay, a lot of potential growth

    Cons

    Overloaded with claims, over worked

  6.  

    Intern

    Former Employee - Intern
    Former Employee - Intern

    I worked at Liberty Mutual Insurance part-time (more than an year)

    Pros

    Decent pay and great atmosphere.

    Cons

    No real training for interns unlike the sales and service positions

    Advice to ManagementAdvice

    Not all sales people ( who have a record of making great sales) can be good leaders i.e managers.

  7.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Pros

    great benefits, great people, god starting and entry level opportunities

    Cons

    Advancement opportunities are limited to specific locations

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist
    Current Employee - Customer Service Specialist

    I have been working at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    Reasonable work/life balance options, competitive salary (pay-for-performance), many opportunities within the call center (grade levels) and within the company.

    Cons

    Difficult being micro-managed, however that is the part of the call center environment in general. The company itself is great.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Insurance agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Agent in New Castle, PA (US)
    Current Employee - Insurance Agent in New Castle, PA (US)

    I have been working at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    Room for promotion and growth; however in current role, there is a definite ceiling. Excellent training and monetary opportunities.

    Cons

    Work-life balance; management team tends to, "bicker," and disagree which carries over to entire department and then creates a competitive and unrealistic environment; corporate & inflexible company guidelines.

    Advice to ManagementAdvice

    Work to improve management relationships to improve overall department environment; eliminate point program for absenteeism; utilize positive reinforcement instead of negative reinforcement when interacting with staff.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at Liberty Mutual Insurance as an intern (less than an year)

    Pros

    Very employee focused, also have a large role in the community. compensation was competitive and there was a lot of positive energy around the office

    Cons

    It is a very large company so something the bureaucracy is easy to get lost in. Other than that, nothing that I didn't like about the company.

    Recommends
    Approves of CEO
  11.  

    A great place to start your carer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Hyderābād (India)
    Former Employee - Software Developer in Hyderābād (India)

    I worked at Liberty Mutual Insurance full-time (more than an year)

    Pros

    They offer excellent compensation and attractive salary.Liberty Mutual has great reputation in the family.

    Cons

    The company culture is not especially for fun.

    Advice to ManagementAdvice

    Provide some extra benefits to your employees.

    Recommends
    Neutral Outlook
    Approves of CEO

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