Liberty Mutual Insurance

www.libertymutualgroup.com
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Liberty Mutual Insurance Reviews

Updated 1 March 2015
Updated 1 March 2015
1,285 Reviews
4.1
1,285 Reviews
Rating Trends

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Approve of CEO
Liberty Mutual Insurance President & CEO David H. Long
David H. Long
501 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 85 reviews)

  • You are given a good amount of days off per year and good benefits (in 95 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 78 reviews)

  • Senior Management is not aligned, compensation lacking for increases, no work-life balance (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Well established development centre in a Belfast

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Belfast, Northern Ireland
    Former Employee - Anonymous Employee in Belfast, Northern Ireland

    I worked at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    Good salaries and rewards
    Great place for developers
    Good technical training program

    Cons

    Long term employees taken for granted
    Too much emphasis on politics and not on rewarding on time and on budget delivery
    Management development very limited

    Advice to ManagementAdvice

    Back to basics - focus on rewarding good deliveries and customer satisfaction

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Liberty Mutual Insurance as a contractor (less than a year)

    Pros

    I work in the London branch,great people and very sociable

    Cons

    Manager's have their favourites and make it very well known
    No recognition

    Advice to ManagementAdvice

    It isn't always about the 'pretty' people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 5 people found this helpful  

    Great company, great benefits...lack Sr Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance full-time (more than 5 years)

    Pros

    Liberty Mutual is a great company. I worked with them for several years and had opportunities to grow and be promoted, but if you get to high up, then they want you to relocate to Boston and if you don't then you are accepting a lower level role or you are taking severance pay. They also offer great benefits including a pension plan, which is unheard of these days and a good amount of vacation time, but that depends on your work if you can take time off.

    Cons

    Senior Management is constantly changing as members are moving to various positions within the company. Too much of this change causes a great deal of restructure and realignment which gets old after a few changes. My former senior leader has now retired and that was a blessing to the entire company and am sure that the group is being more properly aligned.

    Advice to ManagementAdvice

    Too much change can make a company not be as exciting to go to work everyday. Allow for more opportunities for promotion in the field and not require all major openings to be based in Boston. I understand the company is over 100 years old, but come on, we are in 2015 and technology allows for others ways of communication without sitting in Boston.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Austin, TX (US)
    Former Employee - Sales Representative in Austin, TX (US)

    I worked at Liberty Mutual Insurance

    Pros

    Liberty is very caring about it's employees. They definitely want you to have a positive work/life experience. Great benefits as well.

    Cons

    Customers can be a negative towards insurance as a whole. You definitely have to have a thick skin when dealing with people who have a negative connotation towards insurance.

    Advice to ManagementAdvice

    I wish they were a bit more lenient with overiding cancellations. Sometimes insurance isn't black and white and Liberty definitely approaches it as such.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Amazing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Pros

    Smart people and great opportunities

    Cons

    Work life balance can be a challenge

    Recommends
    Positive Outlook
  7.  

    Working for this company was awesome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Agent in South Houston, TX (US)
    Current Employee - Insurance Agent in South Houston, TX (US)

    I have been working at Liberty Mutual Insurance

    Pros

    Everything about this company is great

    Cons

    Still thinking about what to say

    Advice to ManagementAdvice

    Keep doing what you are doing.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Springfield, MA (US)
    Current Employee - Customer Service Representative in Springfield, MA (US)

    I have been working at Liberty Mutual Insurance

    Pros

    Great benefits, discounts on insurance products

    Cons

    Working in the call center has its challenges, flexibility on the hours is limited work life balance seems to be an ongoing challenge

    Advice to ManagementAdvice

    Consider improving work life balance for employees

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Instructional Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructional Designer in Seattle, WA (US)
    Former Employee - Instructional Designer in Seattle, WA (US)

    I worked at Liberty Mutual Insurance

    Pros

    Lots of other IDs to work with and bounce ideas off of.

    Cons

    I cannot think of any cons at this time

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Business Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst
    Current Employee - Business Systems Analyst

    I have been working at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    Fantastic company to work for. Great benefits!

    Cons

    I have has minimal issues during employment

    Recommends
    Positive Outlook
    Approves of CEO

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