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Marcus Corporation Reviews

Updated 9 April 2015
29 reviews filtered by
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3.2
29 Reviews
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Recommend to a friend
Approve of CEO
Marcus Corporation CEO and Director Gregory S. Marcus
Gregory S. Marcus
17 Ratings

Employee Reviews

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  1. Usher

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marcus Corporation

    Approves of CEO
    Approves of CEO

    Pros

    Flexbile Schedule and easy work

    Cons

    I worked in the Theatres division, pay wasn't great.

  2. Hit or Miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Chicago, IL (US)
    Former Employee - Assistant Manager in Chicago, IL (US)

    I worked at Marcus Corporation

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great coworkers, environment is great, customers can be a little overbearing, but thats the environment.

    Cons

    Some GMs make the workplace and the atmosphere really challenging and negative-tinged.

    Advice to Management

    Get rid of GMs that are

  3. Great in small team but moral is divided as a whole

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook in Lake Geneva, WI (US)
    Former Employee - Line Cook in Lake Geneva, WI (US)

    I worked at Marcus Corporation

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible hours and there is opportunity for 1.5X in the summer

    Cons

    Training becomes plateau after a year

    Advice to Management

    Talk to your people and care more

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  5. Chill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marcus Corporation

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Relaxed environment. Cool staff. Nice boses. Cool staff relaxed bossed cool environment chill environment and I will never forget the great times had here

    Cons

    Sucks sometimes. Scummy guests. General all around shet hole. Still a chill joB but it's a seit hold some times. Definitely not a professional environment

    Advice to Management

    Chill

  6. Great company to work for, all around.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN (US)
    Current Employee - Anonymous Employee in Minneapolis, MN (US)

    I have been working at Marcus Corporation

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are great. Management is wonderful, treats everyone with respect.
    Company has been growing in a positive way for a long time. Very solid, safe company to work for.

    Cons

    Too many employee picnics. :)

    Advice to Management

    Buy better coffee for the customers at the hotel!

  7. Great environment,friendly staff

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marcus Corporation

    Pros

    If ur hired in one department u can pretty much work in any department doing shifts where needed.very good for future resume experiences.

    Cons

    Some time u will feel overworked and used.
    Under staffed.no work order u will pretty much forced to do everything.

    Advice to Management

    Plz recognize employees that works the holidays for company.

  8. Lots of fun for little pay...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Omaha, NE (US)
    Former Employee - Assistant Manager in Omaha, NE (US)

    I worked at Marcus Corporation full-time (more than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very fast paced environment and some great people that you work

    Cons

    The pay was the worst. Being a manager and making less than $2 more than the general team members was quite discouraging.

  9. Dead end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marcus Corporation

    Pros

    Part time, General every day tasks are simple, good perks

    Cons

    Poor management, over staffed, lazy staff

  10. Helpful (1)

    Can be a great place to make money (tip-wise) but the upper management doesn't care about their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Lake Geneva, WI (US)
    Current Employee - Anonymous in Lake Geneva, WI (US)

    I have been working at Marcus Corporation full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great staff to work with. There can be some awesome comradery amongst departments.

    Cons

    Specifically, the Grand Geneva Resort and Spa can be a great place to make tips as an employee, but, the management could care less about their workers. Benefits were drastically cut (health insurance qualifications were raised to unrealistic minimums) and facilities are in need of repairs and updating. The men and women in charge of this company are merely there to make a quick buck but don't put the effort in to maintaining and successfully running their businesses.

    Advice to Management

    Get a clue. Spend time in your properties and outlets. Have a heart.

  11. Helpful (1)

    Not a good work experience - Grand Geneva Resort & Spa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marcus Corporation full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    A free cafeteria for employees was a nice perk.

    Discounts for their other establishments was fantastic - dining, golf, ski, spa, hotel rooms, movies etc. Much appreciated.

    Decent insurance benefits if you can keep your hours up - kinda pricey, but nice plans.

    Cons

    Very little to no training in many departments - a "fake it till you make it attitude"

    Major micromanagement. Titles given and made up to appease employees, however there was absolutely no authority with any title other than manager or director (can't hire, interview, fire, write up etc) - however leads, supervisors etc. expected to make things work with no authority to do so.

    No communication to lower level employees in many departments.

    Sub-par pay. All lower level employees at this resort are underpaid (non-managerial positions). If you don't receive gratuities here it is extremely hard to make a living. The local McDonalds pays more than many of the positions - yeah, but we did not want to work at McDonalds, that is why we applied and were hired here.

    Upper management focuses on the budget only - cutting out the extras that make this place an upper level hotel. This leaves employees to attempt to give 4 diamond service with nothing to do it with. This resort is beautiful, but old and many areas look very old, worn, outdated and broken down. Different areas often run out of products or just do without. This is something which is noticed by customers and mostly lower level employees have to deal with customer grumbling on this subject.

    Hours and staff cut regularly, however management expects a team of 3 to give excellent customer service when at a minimum there should be a team of 5 in place.

    Lower level employees not respected and are not valued. The HR department has a "well thats too bad" attitude with no attempt to change things or help.

    Rules are for only a select employees. Not enforced equally across the resort. This is a huge problem that many employees are fully aware of yet cannot do anything about.

    Bad employees kept over good employees even when said bad employees are disrupting the work place and making a miserable work environment for everyone else who was doing their job.

    Advice to Management

    Spend more time training staff to do whatever their particular job is to the best of their ability. Hold them to these standards and get rid of them if they don't. There are too many people who need work and will take their place.

    Pay your employees according to honest industry standards - not the made up stuff that HR says is normal pay for a position. Their numbers are not accurate, by any stretch of the imagination.

    Clean house. Get rid of employees who have multiple write ups for serious offenses. Listen to lower level employees and investigate what is really going on at this resort, in particular some of the people that multiple staff complain about. There has got to be a legitimate reason (that needs to be checked into) why 15 or more people are complaining about the same thing with the same person. Hire an outside service to do these things so that all of the "friends" and "lovers" in management won't continue to influence these decisions.

    Spend some money to update the little things too and keep them updated in all of your buildings. Not just the main hotel. Many of the other out-buildings are worn out and look worn out. Your customers notice this.

    Before you add on or build - talk to your lower level employees, especially the long term ones about what works and does not work in that department. THEY are your best resource, not some paid consultant. You have spent a lot of money in the past for things that make no sense and are of no use - if you had checked with lower level employees first you could have done something entirely different and had a more functional and useful space aka not wasted your money.

    Don't give up on this resort. It is a beautiful place and the potential is grand.........but it is being neglected and it looks like it is.

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