Marriott
3.6 of 5 989 reviews
www.marriott.com Bethesda, MD 5000+ Employees

Marriott Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

3.6 989 reviews

                             

88% Approve of the CEO

Marriott President & CEO Arne Sorenson

Arne Sorenson

(301 ratings)

75% of employees recommend this company to a friend
989 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Marriott offers employers a real work life balance depending on the position that you are in"
    in 25 reviews
  • "A very good company and good benefits (health could be a little better)"
    in 49 reviews
Cons:
  • "Very demanding business to be in, not the great work-life balance sometimes"
    in 26 reviews
  • "Long Hours, but if you are working in hotel banquet/catering then this is understood"
    in 46 reviews
  • Show more review highlights

Reviews

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1 person found this helpful  

Good

Revenue Manager (Current Employee)
City of London, England

I have been working at Marriott

Pros- competitive salaries
- good opportunities for senior leaders
- good benefits such as pension plan, private medical insurance, new bonus plan, etc.

Cons- slow in change management
- unbalanced work -life balance (labour shortage, etc. )
- new system improvements currently in progess

Advice to Senior Management- Focus on training and development of entry-level position up to senior manager positions
- review processes to implement efficiencies and therewith enabel work-life balance

Yes, I would recommend this company to a friend

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This was an unpaid internship in Sales and Marketing.

Intern (Current Employee)
London, England

I have been working at Marriott

ProsManagers and supervisors went out of their way to see that I was learning and treated me with respect.

ConsI'm not too familiar with job advancement at the Marriott but it seems that it is difficult to get promoted and some of the associates work very hard for what they are paid while the upper management seems to get great benefits.

Yes, I would recommend this company to a friend

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Avoid at all costs

Lawyer (Former Employee)
London, England

I worked at Marriott

ProsNot many. Some partners are nice to work with but are not very assertive.

ConsMercurial, unprofessional management. Equity partners are only interested in keeping their own remuneration as high as possible. No vision for future of firm.No ability for staff lawyers to be made partner. Bad decision making. Extremely bad leadership. Ridiculous managing partner completely lacking common sense and leadership skills. Disorganised management.

Advice to Senior ManagementGet a new managing partner.

No, I would not recommend this company to a friend

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No comment

Accounts (Former Employee)
London, England

I worked at Marriott

ProsMostly nice people to work with

ConsUndesired industry. Lack of development opportunity for certain disciplines.

Advice to Senior ManagementGood job

Yes, I would recommend this company to a friend

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Good company poor wages in Europe.

Anonymous Employee (Current Employee)
London, England

I have been working at Marriott

ProsJob security.
Best tools in the industry.

ConsWage structure.
Benefits that would make a real difference.

Advice to Senior ManagementRenumerate better.

Yes, I would recommend this company to a friend

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a very demanding job role

Front Desk Supervisor (Current Employee)
Newcastle upon Tyne, England

I have been working at Marriott

ProsGood benefits, good discount rates at Marriotts around the world, good brand, well-respected hotel chain

ConsNot enough support from senior management, poor wages, lack of professionalism, a lot of politics and behind the scenes games

Advice to Senior ManagementUK Marriotts seem to differ greatly from the US ones, so far I havent seen the real Marriott Culture in my region. A lot of drive towards delivering excellent customer service throughout the hotel , which is great,but nothing in return for the employees. No appreciation whatsoever. Having said that , staff morale in the US seems to be much higher and associates are actually enjoying working for Marriott over there. Marriott is very well respected in the US and loved by people. Employees across there are proud to work for it.

No, I would not recommend this company to a friend

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Company with great culture

Event Manager (Former Employee)

I worked at Marriott full-time

ProsCompany with great culture values. Focus on company values on each morning's stand up to keep the momentum. Great discount for employee and their families with more than 3200 hotel worldwide,

ConsDue to high volume of business, work and life balance can be challenging. Depending on the property, option of working from home on a slower day helps greatly.

Yes, I would recommend this company to a friend

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Great

Bistro Server (Current Employee)
Denton, TX (US)

I have been working at Marriott part-time for more than a year

ProsRegular wage plus tips. The hours are easy and management works with your schedule

ConsSometimes slow in the evenings.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Was a great decision to join the Marriott International team

Anonymous Employee (Current Employee)

I have been working at Marriott full-time for more than 5 years

ProsThe culture is very inviting and energizing. The company is structured with programs that really show how important the associates, community, and guests are to the business. There are many different career paths and opportunities for anyone who is interested in pursuing growth and development.

ConsBenefits plans are equivalent to other companies of similar size and scope.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great company - worked when other people weren't working.

Front Desk Manager (Former Employee)

I worked at Marriott full-time for more than a year

ProsGreat benefits, strong management team, motivated co-workers. I loved the perks of the employee discounts for friends and family. Overall, I really liked working there.

ConsThe main reason I left was because I found myself working the most when my friends and family weren't working (nights and weekends) - it's the nature of working for a business where they never close the doors!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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