Marriott

  www.marriott.com
Work in HR? Unlock Free Profile

Marriott Reviews

Updated Jul 20, 2014
All Employees Current Employees Only

3.6 1,189 reviews

89% Approve of the CEO

Marriott President & CEO Arne Sorenson

Arne Sorenson

(378 ratings)

77% of employees recommend this company to a friend

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance(in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling(in 67 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department(in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members(in 63 reviews)

1,189 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Culture

    Manager (Current Employee) London, England

    ProsAn abundant of resources and experience to draw from

    ConsTight knit, channeled perspective, not many organic growth opportunities

    Advice to Senior ManagementDo more to inspire younger associates, create more opportunities for growth, loosen up as a company

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Ok place to work

    Management Trainee (Current Employee) London, England

    ProsGood training and management experience

    ConsBadly paid
    Lots of politics

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Working as a Senior Cdp in London Parklane Marriotts 2AA Rosette

    Sous Chef (Former Employee) London, England

    ProsSterching over 3,000 properties and over half a million rooms spread throughout 70 countries around the globe, Marriott is one of the world's largest hotel management specialist. Marriott pocesses moderately-priced chains like Courtyard and Fairfield to the esteemed luxury of Ritz-Carlton, Marriott's broad portfolio of brands has something for every traveler. However, the firm specializes primarily in attracting business groups. Unlike many rivals, who are facing heavy capital expenditures to overhaul their properties and re-energize their brands, Marriott has already infused its hotels with fresh bedding and high-thread-count sheets. And many rooms have also been outfitted with high-definition TVs and the latest in connectivity technology for travelers with iPods and laptops.

    Consnothing much but still some usual guest comments regarding housing ,lodging and food issues which could be tolerated by offering some other valuable facilities and services to the guest in terms of "in house "service to compensate the araised complaints

    Advice to Senior Managementhighy skilled professionally lead management where advice is not necessary but their expertise in the hospitality industry leads the role according to the situation demands

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great company, appreciated experience in cv

    Waitress (Former Employee) London, England

    ProsFair treatment, great trainings on a monthly basis, cross training possibilities, respectful colleagues. Their recruitment is on a high level, it is not easy to get in.

    ConsProbably the salary could be better, and sometimes you have to wait long years to get promoted as it is not easy

    Advice to Senior ManagementThe salary could be better as the wages of food and beverage associates mostly depends on the occupancy and you can do nothing about it.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good

    Revenue Manager (Current Employee) City of London, England

    Pros- competitive salaries
    - good opportunities for senior leaders
    - good benefits such as pension plan, private medical insurance, new bonus plan, etc.

    Cons- slow in change management
    - unbalanced work -life balance (labour shortage, etc. )
    - new system improvements currently in progess

    Advice to Senior Management- Focus on training and development of entry-level position up to senior manager positions
    - review processes to implement efficiencies and therewith enabel work-life balance

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    This was an unpaid internship in Sales and Marketing.

    Intern (Current Employee) London, England

    ProsManagers and supervisors went out of their way to see that I was learning and treated me with respect.

    ConsI'm not too familiar with job advancement at the Marriott but it seems that it is difficult to get promoted and some of the associates work very hard for what they are paid while the upper management seems to get great benefits.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Avoid at all costs

    Lawyer (Former Employee) London, England

    ProsNot many. Some partners are nice to work with but are not very assertive.

    ConsMercurial, unprofessional management. Equity partners are only interested in keeping their own remuneration as high as possible. No vision for future of firm.No ability for staff lawyers to be made partner. Bad decision making. Extremely bad leadership. Ridiculous managing partner completely lacking common sense and leadership skills. Disorganised management.

    Advice to Senior ManagementGet a new managing partner.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    No comment

    Accounts (Former Employee) London, England

    ProsMostly nice people to work with

    ConsUndesired industry. Lack of development opportunity for certain disciplines.

    Advice to Senior ManagementGood job

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good company poor wages in Europe.

    Anonymous Employee (Current Employee) London, England

    ProsJob security.
    Best tools in the industry.

    ConsWage structure.
    Benefits that would make a real difference.

    Advice to Senior ManagementRenumerate better.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    a very demanding job role

    Front Desk Supervisor (Current Employee) Newcastle upon Tyne, England

    ProsGood benefits, good discount rates at Marriotts around the world, good brand, well-respected hotel chain

    ConsNot enough support from senior management, poor wages, lack of professionalism, a lot of politics and behind the scenes games

    Advice to Senior ManagementUK Marriotts seem to differ greatly from the US ones, so far I havent seen the real Marriott Culture in my region. A lot of drive towards delivering excellent customer service throughout the hotel , which is great,but nothing in return for the employees. No appreciation whatsoever. Having said that , staff morale in the US seems to be much higher and associates are actually enjoying working for Marriott over there. Marriott is very well respected in the US and loved by people. Employees across there are proud to work for it.

    No, I would not recommend this company to a friend

Worked for Marriott? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.