Marriott

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Marriott Reviews

Updated 17 August 2014
Updated 17 August 2014
1,253 Reviews

3.7
1,253 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
411 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    good training but less salary and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist  in  London, England
    Former Employee - Receptionist in London, England

    Pros

    very good training, nice team, fast progress within the hotel, possibilities of transfering even between the different brands (JW Marriott, Ritz, etc)

    Cons

    less salary, less benefits (the staff rates for hotels are to high), transfer between hotels is more difficult than they tell you while starting,

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Best job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marriott  in  London, England
    Former Employee - Marriott in London, England

    Pros

    The management team is great, good salary, good environment, beautifu ocations. It is a dream come true to work for a company like this. All your efforts will be greatly appreciated, if you do your best in order to achieve company's goals and targets.

    Cons

    Short break, there weren't other cons.

    Advice to ManagementAdvice

    Keep working this way, as usual- your actions are always crowned with success.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    They are a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Sales and Marketing  in  London, England
    Former Employee - Director of Sales and Marketing in London, England

    Pros

    They look after you, and are very fair. I worked there, left and went back again. They're a true team orientated company who expect results.

    Cons

    You do need to play the "marriott corporate" game, and "fit in". If you don't, you won't last long. The culture is that of working together and making it happen which is good, so if you're not a team player, personable and make an effort, you won't survive.

    Advice to ManagementAdvice

    Work the system.

    Do the reports accordingly and on time and you'll do fine!

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  London, England
    Current Employee - Manager in London, England

    Pros

    An abundant of resources and experience to draw from

    Cons

    Tight knit, channeled perspective, not many organic growth opportunities

    Advice to ManagementAdvice

    Do more to inspire younger associates, create more opportunities for growth, loosen up as a company

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee  in  London, England
    Current Employee - Management Trainee in London, England

    Pros

    Good training and management experience

    Cons

    Badly paid
    Lots of politics

    Recommends
    Neutral Outlook
  7.  

    Working as a Senior Cdp in London Parklane Marriotts 2AA Rosette

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sous Chef  in  London, England
    Former Employee - Sous Chef in London, England

    Pros

    Sterching over 3,000 properties and over half a million rooms spread throughout 70 countries around the globe, Marriott is one of the world's largest hotel management specialist. Marriott pocesses moderately-priced chains like Courtyard and Fairfield to the esteemed luxury of Ritz-Carlton, Marriott's broad portfolio of brands has something for every traveler. However, the firm specializes primarily in attracting business groups. Unlike many rivals, who are facing heavy capital expenditures to overhaul their properties and re-energize their brands, Marriott has already infused its hotels with fresh bedding and high-thread-count sheets. And many rooms have also been outfitted with high-definition TVs and the latest in connectivity technology for travelers with iPods and laptops.

    Cons

    nothing much but still some usual guest comments regarding housing ,lodging and food issues which could be tolerated by offering some other valuable facilities and services to the guest in terms of "in house "service to compensate the araised complaints

    Advice to ManagementAdvice

    highy skilled professionally lead management where advice is not necessary but their expertise in the hospitality industry leads the role according to the situation demands

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company, appreciated experience in cv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Waitress  in  London, England
    Former Employee - Waitress in London, England

    Pros

    Fair treatment, great trainings on a monthly basis, cross training possibilities, respectful colleagues. Their recruitment is on a high level, it is not easy to get in.

    Cons

    Probably the salary could be better, and sometimes you have to wait long years to get promoted as it is not easy

    Advice to ManagementAdvice

    The salary could be better as the wages of food and beverage associates mostly depends on the occupancy and you can do nothing about it.

    Recommends
    No opinion of CEO
  9. 1 person found this helpful  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Revenue Manager  in  City of London, England
    Current Employee - Revenue Manager in City of London, England

    Pros

    - competitive salaries
    - good opportunities for senior leaders
    - good benefits such as pension plan, private medical insurance, new bonus plan, etc.

    Cons

    - slow in change management
    - unbalanced work -life balance (labour shortage, etc. )
    - new system improvements currently in progess

    Advice to ManagementAdvice

    - Focus on training and development of entry-level position up to senior manager positions
    - review processes to implement efficiencies and therewith enabel work-life balance

    Recommends
    Approves of CEO
  10.  

    This was an unpaid internship in Sales and Marketing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Intern  in  London, England
    Current Employee - Intern in London, England

    Pros

    Managers and supervisors went out of their way to see that I was learning and treated me with respect.

    Cons

    I'm not too familiar with job advancement at the Marriott but it seems that it is difficult to get promoted and some of the associates work very hard for what they are paid while the upper management seems to get great benefits.

    Recommends
    No opinion of CEO
  11.  

    Avoid at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Lawyer  in  London, England
    Former Employee - Lawyer in London, England

    Pros

    Not many. Some partners are nice to work with but are not very assertive.

    Cons

    Mercurial, unprofessional management. Equity partners are only interested in keeping their own remuneration as high as possible. No vision for future of firm.No ability for staff lawyers to be made partner. Bad decision making. Extremely bad leadership. Ridiculous managing partner completely lacking common sense and leadership skills. Disorganised management.

    Advice to ManagementAdvice

    Get a new managing partner.

    Doesn't Recommend

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