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Marriott Reviews

Updated 24 April 2015
1715 reviews filtered by
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Employee Reviews

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  1. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    great culture, looks after people

    Cons

    great opportunity for personal growth

  2. I enjoy the multi-faceted approach to customer service from the interview process through to the guest follow up!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Staff through out the whole Hotel. Great holidays and good teamwork. It is great to learn that senior management take an interest in the day to day operations.

    Cons

    There can be a lot of difficult processes to be overcome. Salary is not amazing. You can not always get what you want, the bigger picture must be realized.

    Advice to Management

    Keep communicating, keep checking, keep training and keep up on the positive work :)

  3. Friendly co-workers

    Former Intern - Anonymous Intern in London, England
    Former Intern - Anonymous Intern in London, England

    I worked at Marriott as an intern (Less than a year)

    Pros

    Friendly co-workers, easy to fit in

    Cons

    Not much learning when it comes to interns

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good but salary below average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales & Marketing Coordinator in London, England
    Current Employee - Sales & Marketing Coordinator in London, England

    I have been working at Marriott full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good training, good culture, good induction program

    Cons

    Salary really low, lack of systems management in the UK, eCommerce procedures are very slow (to update something in the website it takes really long time)

    Advice to Management

    Should consider to increase the complete annual package

  6. Helpful (1)

    poor working conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    there were none, I did not learn a thing and felt undervalued

    Cons

    do not value staff, management are rude, it was very low pay

    Advice to Management

    respect staff more

  7. Rewarding

    Current Employee - Receptionist in London, England
    Current Employee - Receptionist in London, England

    I have been working at Marriott part-time (More than a year)

    Pros

    Career growth, amazing opportunities inside the company, great team

    Cons

    It could be more payable

    Advice to Management

    More trainings

  8. Helpful (1)

    Great for a university student who wants an easy job but have to work lots of hours!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Navigator in Manchester, England
    Former Employee - Navigator in Manchester, England

    I worked at Marriott part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay for a student job. Management very helpful and understanding of other commitments.

    Cons

    can include long hours. early mornings/ late evenings etc

    Advice to Management

    need a better system on handling cash. Till systems needs updating too

  9. It has been more than exceptional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Bar Associate in Manchester, England
    Current Contractor - Bar Associate in Manchester, England

    I have been working at Marriott as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I especially all the systematic work culture

    Cons

    There is a communication gap between the management and associates

    Advice to Management

    Share with associates

  10. Helpful (1)

    No career opportunities for experienced and hard workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Heathrow, England
    Current Employee - Manager in Heathrow, England

    I have been working at Marriott full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Flexible rota, free parking, nice uniform, staff rate discounts, nice people around to work with

    Cons

    No opportunities for experienced, promotions only for who knows whom, drag & drop promotions, senior management oblivious to staff needs, cheeky methods to spy employees, rules applied on as and when basis, procedures change when GM & Dir Ops change , HR practically un functional

    Advice to Management

    Read employee performance reviews ESP HR director, know employees personally, take personal interest in their development, there are other people around rather than graduates and the ones close to your hearts, don't change rules to suit your management style but follow Marriott handbook, improve staff food, give experienced employees opportunity to excel, stop spying on staff and managers, treat all customers equally and not on personal terms, race, origin,

  11. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate in London, England
    Former Employee - Front Desk Associate in London, England

    I worked at Marriott full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people I worked with were great, the mojority would do anything to help if needed. There were loads of opportunities for training and to gain extra skills. The benefits were great. I thoroughly enjoyed working there!

    Cons

    Can't think of any worth mentioning to be honest, they are not perfect no one company is.

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