Marriott

  www.marriott.com
Work in HR? Unlock Free Profile

Marriott Reviews

Updated 18 August 2014
Updated 18 August 2014
1,253 Reviews

3.7
1,253 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
411 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    No comment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Accounts  in  London, England
    Former Employee - Accounts in London, England

    Pros

    Mostly nice people to work with

    Cons

    Undesired industry. Lack of development opportunity for certain disciplines.

    Advice to ManagementAdvice

    Good job

    Recommends
  2.  

    Good company poor wages in Europe.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    Pros

    Job security.
    Best tools in the industry.

    Cons

    Wage structure.
    Benefits that would make a real difference.

    Advice to ManagementAdvice

    Renumerate better.

    Recommends
    Approves of CEO
  3.  

    a very demanding job role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front Desk Supervisor  in  Newcastle upon Tyne, England
    Current Employee - Front Desk Supervisor in Newcastle upon Tyne, England

    Pros

    Good benefits, good discount rates at Marriotts around the world, good brand, well-respected hotel chain

    Cons

    Not enough support from senior management, poor wages, lack of professionalism, a lot of politics and behind the scenes games

    Advice to ManagementAdvice

    UK Marriotts seem to differ greatly from the US ones, so far I havent seen the real Marriott Culture in my region. A lot of drive towards delivering excellent customer service throughout the hotel , which is great,but nothing in return for the employees. No appreciation whatsoever. Having said that , staff morale in the US seems to be much higher and associates are actually enjoying working for Marriott over there. Marriott is very well respected in the US and loved by people. Employees across there are proud to work for it.

    Doesn't Recommend
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bistro Attendant  in  New York, NY (US)
    Current Employee - Bistro Attendant in New York, NY (US)

    Pros

    Great benifits , great staff and supportive management

    Cons

    Really early mornings, hard to balance if you have a life outside of marriott unless your a morning person

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It's a nice company to be apart of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    Pros

    Benefits, perks and discounts

    Cons

    Pay and advancement opportunities

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great experience as time goes on

    Cons

    meeting new people, getting used to the system

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I worked 9 years for Marriott in AP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    Pros

    Great company to work for. Training and opportunities for growth are great. The company provides strong corporate support and systems to help operate in an efficient manner. Associate policies and handling is great.

    Cons

    Salaries are a bit lower than in general. Implementation of new and inovative ideas are happening slowly and are very controlled. Administrative work is taking a toll on management productivity.

    Advice to ManagementAdvice

    Add more liberty to property management specially in areas outside of the US where the same programs and initiatives might not work as they do in the US

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A great place to work where you got to meet people from all over.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Room Preventive Maintenance  in  Atlanta, GA (US)
    Current Employee - Room Preventive Maintenance in Atlanta, GA (US)

    Pros

    The company offers PTO (personal time off) which is accrued weekly 2 hrs per 40 hr shift
    401 k plan
    Health care
    Credit union
    Daily meeting to review occupancy and contingency
    Subsidized meals

    Cons

    Short lunch break 1/2 hr
    Leaves no time to take care of personal business
    Low pay, little OT

    Advice to ManagementAdvice

    Consider extending lunch break.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Low Pay but Solid People

    Former Employee - Account Executive  in  New York, NY (US)
    Former Employee - Account Executive in New York, NY (US)

    Pros

    Great people, good place to grow and very strong benefits

    Cons

    Low pay compared to industry standards

    Advice to ManagementAdvice

    Don't forget why you are successful and always remember the company motto of taking care of you associates so they take of their guests.

  11.  

    Marriott

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great work like balance at Marriott Headquaters

    Cons

    VP's and above has decision power.

Worked for Marriott? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.