Marriott Reviews

Updated 29 August 2014
Updated 29 August 2014
1,269 Reviews

3.7
1,269 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
417 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Avoid at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Lawyer  in  London, England
    Former Employee - Lawyer in London, England

    I worked at Marriott

    Pros

    Not many. Some partners are nice to work with but are not very assertive.

    Cons

    Mercurial, unprofessional management. Equity partners are only interested in keeping their own remuneration as high as possible. No vision for future of firm.No ability for staff lawyers to be made partner. Bad decision making. Extremely bad leadership. Ridiculous managing partner completely lacking common sense and leadership skills. Disorganised management.

    Advice to ManagementAdvice

    Get a new managing partner.

    Doesn't Recommend
  2.  

    Good company poor wages in Europe.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Marriott

    Pros

    Job security.
    Best tools in the industry.

    Cons

    Wage structure.
    Benefits that would make a real difference.

    Advice to ManagementAdvice

    Renumerate better.

    Recommends
    Approves of CEO
  3.  

    a very demanding job role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front Desk Supervisor  in  Newcastle upon Tyne, England
    Current Employee - Front Desk Supervisor in Newcastle upon Tyne, England

    I have been working at Marriott

    Pros

    Good benefits, good discount rates at Marriotts around the world, good brand, well-respected hotel chain

    Cons

    Not enough support from senior management, poor wages, lack of professionalism, a lot of politics and behind the scenes games

    Advice to ManagementAdvice

    UK Marriotts seem to differ greatly from the US ones, so far I havent seen the real Marriott Culture in my region. A lot of drive towards delivering excellent customer service throughout the hotel , which is great,but nothing in return for the employees. No appreciation whatsoever. Having said that , staff morale in the US seems to be much higher and associates are actually enjoying working for Marriott over there. Marriott is very well respected in the US and loved by people. Employees across there are proud to work for it.

    Doesn't Recommend
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great benefits, well Compensated, slightly chaotic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time

    Pros

    very good pay, great benefits.

    Cons

    unorganized, chaos. Unpredictable schedules with turn arounds and constant flip flopping between mornings/ nights.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great benefits, but..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor  in  Alpharetta, GA (US)
    Former Employee - Operations Supervisor in Alpharetta, GA (US)

    I worked at Marriott full-time for more than 3 years

    Pros

    Great benefits, good pay, lots of opportunity.

    Cons

    Long time to advance.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    So far, the best Company I've ever worked for..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender  in  Burlingame, CA (US)
    Current Employee - Bartender in Burlingame, CA (US)

    I have been working at Marriott full-time for less than a year

    Pros

    Paid every week, great cash tips on top of my hourly wage, friendly and helpful management team, lots of potential for career advancement

    Cons

    long hours do clash with my personal life, but this isnt that big of a deal for me

    Advice to ManagementAdvice

    Be open to taking advice on how to improve your business from your employees

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    My Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hotel General Manager  in  San Francisco, CA (US)
    Former Employee - Hotel General Manager in San Francisco, CA (US)

    I worked at Marriott full-time for more than 10 years

    Pros

    Worked with and for so many great people over the years, crated life long friends! I love the company values, while the company has gotten so large, those values can still be felt!

    Cons

    Hours and being paid accordingly is not the greatest compared to other industries.

    Recommends
  9.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bistro Attendant  in  New York, NY (US)
    Current Employee - Bistro Attendant in New York, NY (US)

    I have been working at Marriott full-time for more than a year

    Pros

    Great benifits , great staff and supportive management

    Cons

    Really early mornings, hard to balance if you have a life outside of marriott unless your a morning person

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    It's a nice company to be apart of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Marriott

    Pros

    Benefits, perks and discounts

    Cons

    Pay and advancement opportunities

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Great internship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager Intern  in  Plano, TX (US)
    Current Employee - Sales Manager Intern in Plano, TX (US)

    I have been working at Marriott as an intern for less than a year

    Pros

    Great experience with a big company. Internship is not Marriott specific so it gives you experience to apply across the industry.

    Cons

    I just thought the job was incredibly boring.

    Recommends
    Positive Outlook
    No opinion of CEO

Worked for Marriott? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.