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Marriott Reviews

Updated 26 April 2015
1717 reviews filtered by
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Employee Reviews

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  1. Helpful (1)

    Avoid at all costs

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lawyer in London, England
    Former Employee - Lawyer in London, England

    I worked at Marriott

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Not many. Some partners are nice to work with but are not very assertive.

    Cons

    Mercurial, unprofessional management. Equity partners are only interested in keeping their own remuneration as high as possible. No vision for future of firm.No ability for staff lawyers to be made partner. Bad decision making. Extremely bad leadership. Ridiculous managing partner completely lacking common sense and leadership skills. Disorganised management.

    Advice to Management

    Get a new managing partner.

  2. Good company poor wages in Europe.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Marriott

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Job security.
    Best tools in the industry.

    Cons

    Wage structure.
    Benefits that would make a real difference.

    Advice to Management

    Renumerate better.

  3. a very demanding job role

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Supervisor in Newcastle upon Tyne, England
    Current Employee - Front Desk Supervisor in Newcastle upon Tyne, England

    I have been working at Marriott

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good benefits, good discount rates at Marriotts around the world, good brand, well-respected hotel chain

    Cons

    Not enough support from senior management, poor wages, lack of professionalism, a lot of politics and behind the scenes games

    Advice to Management

    UK Marriotts seem to differ greatly from the US ones, so far I havent seen the real Marriott Culture in my region. A lot of drive towards delivering excellent customer service throughout the hotel , which is great,but nothing in return for the employees. No appreciation whatsoever. Having said that , staff morale in the US seems to be much higher and associates are actually enjoying working for Marriott over there. Marriott is very well respected in the US and loved by people. Employees across there are proud to work for it.

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  5. Helpful (2)

    Front Desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    Amazing perks: discount rooms, you can stay at any marriott anywhere in the world for almost nothing. Great benefits, employees are always cheerful. Chain of command, and HR is very serious. Any problem whatsoever that you take up to HR will be handled promptly.

    Cons

    Working at the front desk, the guests treat you horrible.

    No holidays, sometimes very long hour days.

  6. Helpful (1)

    Assistant General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA (US)
    Former Employee - Anonymous Employee in Atlanta, GA (US)

    I worked at Marriott full-time (More than 8 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Amazingly organized. Brilliant people. cares about their employees.

    Cons

    Very difficult to get back in if you leave.

    Advice to Management

    Take care of your good people. Provide avenue for growth of middle management.

  7. Director, IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Strong culture and values. Can be a great place to work if you are in a group that has strong and open leaders. Solid benefits, but have become weaker over the past few years.

    Cons

    Culture can be very passive aggressive, and differing opinions are not openly encouraged. Advancement is based on relationships not necessarily performance.

    Advice to Management

    Focus on delivery and rewarding staff who deliver projects and grow their staff. Ensure the culture retains the "Spirit to Serve" customers and each other.

  8. College Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They treated people very nice, and they focused on the working environment development.

    Cons

    They were perfect in the period when I was an intern there!

    Advice to Management

    They should give college intern more cross training opportunity.

  9. Human Resources Generalist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott full-time

    Recommends
    Recommends

    Pros

    All about employees , community involvement discounts

    Cons

    None really everyone is good

  10. Pool Attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work community. Not very demanding work. Good pay. Engaged management. Get to work outside and have the opportunity to work varying tasks.

    Cons

    Scheduling often leaves you working long weeks (60 hour range). Depending on your job, can be left spending most of day on your feet. Very little breaks throughout the day.

    Advice to Management

    The GM of the hotel often critiqued things he did not really understand, leaving workers frustrated and discouraged.

  11. Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great place to work, opportunities in various states and a real family orientated company.

    Cons

    Salaries for lower to mid-level managers could be much better. Some properties have cliques which could be counterproductive to the goals of the organization, which is to provide the customer with the best possible lodging experience.

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