Marriott

www.marriott.com
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Employee Reviews

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  1.  

    a very demanding job role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front Desk Supervisor in Newcastle upon Tyne, England
    Current Employee - Front Desk Supervisor in Newcastle upon Tyne, England

    I have been working at Marriott

    Pros

    Good benefits, good discount rates at Marriotts around the world, good brand, well-respected hotel chain

    Cons

    Not enough support from senior management, poor wages, lack of professionalism, a lot of politics and behind the scenes games

    Advice to ManagementAdvice

    UK Marriotts seem to differ greatly from the US ones, so far I havent seen the real Marriott Culture in my region. A lot of drive towards delivering excellent customer service throughout the hotel , which is great,but nothing in return for the employees. No appreciation whatsoever. Having said that , staff morale in the US seems to be much higher and associates are actually enjoying working for Marriott over there. Marriott is very well respected in the US and loved by people. Employees across there are proud to work for it.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Favorable experience working at Marriott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL (US)
    Former Employee - Anonymous Employee in Chicago, IL (US)

    I worked at Marriott full-time (more than a year)

    Pros

    Marriott does a good job helping with personal development and ensuring that its employees are on track to meet their career goals. Great tradition and history as well.

    Cons

    Old fashioned values guided the company. Supposedly this has changed in the last two years. Lack of educated employees at the hotel level.

    Advice to ManagementAdvice

    Institute a standardized hiring process for finding exceptional talent from undergraduate universities and from graduate universities. Less emphasis on adhering to policy.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Voyager
    Current Employee - Voyager

    I have been working at Marriott full-time (more than a year)

    Pros

    Lots of new innovative things coming

    Cons

    needs to find ways to attract and retain their millennial employees

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    One of the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in San Antonio, TX (US)
    Former Employee - Bartender in San Antonio, TX (US)

    I worked at Marriott part-time (more than 3 years)

    Pros

    Marriotts philosophy is that if its associate love their work then the customers will love their experience.

    Cons

    Long work hours and high stress during the busy season

    Recommends
    Positive Outlook
  6.  

    never

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper
    Current Employee - Housekeeper

    I have been working at Marriott full-time (more than a year)

    Pros

    I will bring great service and keep custmers happy

    Cons

    there are no downsides I love what I do and enjoy it

    Advice to ManagementAdvice

    my advice is to keep your custmers happy and safe

    Recommends
    Positive Outlook
  7.  

    Good solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in New York, NY (US)
    Current Employee - Front Desk Agent in New York, NY (US)

    I have been working at Marriott full-time (more than a year)

    Pros

    Love how they treat their employees

    Cons

    Benefits plan isn't the best

    Advice to ManagementAdvice

    Get better insurance

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Front desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Minneapolis, MN (US)
    Former Employee - Front Desk Agent in Minneapolis, MN (US)

    I worked at Marriott

    Pros

    Everything very good run company

    Cons

    nothing it is a very good company

    Advice to ManagementAdvice

    good job keep up the good work

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great people and great experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Architecture and Construction in Bethesda, MD (US)
    Current Intern - Architecture and Construction in Bethesda, MD (US)

    I have been working at Marriott as an intern (less than a year)

    Pros

    It's hard to refer to Marriott as "a company" after meeting the CEOs and watching them interact with their staff. A truly inspirational place to work where every employee matters. It is easy to be passionate about what you do when those in charge are passionate about you. Good benefits for employees and family with a good community culture.

    Cons

    With the large amount of work assigned, the work-life balance can be very difficult to juggle initially.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Martiott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Trainee in Chandigarh (India)
    Former Intern - Trainee in Chandigarh (India)

    I worked at Marriott as an intern (less than a year)

    Pros

    good working condition, experienced seniors.

    Cons

    no cons experienced. Overall great place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Established Company

    Former Employee - Night Auditor in Indianapolis, IN (US)
    Former Employee - Night Auditor in Indianapolis, IN (US)

    I worked at Marriott

    Pros

    Encourage employee empowerment
    Great training initiatives

    Cons

    Low season may affect/ limit working hours

    Advice to ManagementAdvice

    Introduce attractive programs that can be coordinated with authorities (State, Tourism, Religious etc) to provide more initiatives for group bookings to always have high REVPAR

    Recommends
    Positive Outlook
    Approves of CEO

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