Marriott

  www.marriott.com
  www.marriott.com

Marriott Reviews

Updated 16 December 2014
Updated 16 December 2014
1,447 Reviews
3.7
1,447 Reviews
Rating Trends

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Marriott President & CEO Arne Sorenson
Arne Sorenson
495 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cork (Ireland)
    Former Employee - Anonymous Employee in Cork (Ireland)

    I worked at Marriott

    Pros

    Development is possible in any area of the business in Cork and globally.
    Amazing team - focus on fit
    Treated as a person not a number, they will get to know you.

    Cons

    Mostly positives. For most it's an entry level position in the reservation sales team so it can be frustrating if you don't get your chance to progress straight away. You do sometimes lack the autonomy to make your own decisions but changes are in process.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A pretty great and fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate
    Former Employee - Front Desk Associate

    I worked at Marriott

    Pros

    Co-workers are super friendly and fun, guests are pretty great with a lot of regulars

    Cons

    A lot of guests come in thinking they're staying at the Harbor or will be able to see the stadium from their room and are disappointed.

    Recommends
    Neutral Outlook
  3.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Great experience managing people. You're able to get involved in a lot of different areas and propose ideas, processes, etc. that you feel will have a high impact. Good amount of vacation time. Lots going on within the company so there is a lot of energy and opportunity.

    Cons

    Working in an industry that is always open 24/7 can be challenging and make work/life balance difficult. For management, you sometimes have to work a lot! Also, the work can be somewhat seasonal depending on location, hotel, etc.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Director in Bethesda, MD (US)
    Current Employee - Marketing Director in Bethesda, MD (US)

    I have been working at Marriott full-time (more than an year)

    Pros

    Extremely hard-working team, great group of people, very challenging and mentally stimulating environment

    Cons

    Not a lot of work-life balance

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Front Desk

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Great Team work love the environment and the professional style we get to wear to work!

    Cons

    Hours cut short during holiday season.

    Advice to ManagementAdvice

    Scheduling can be done a little better but all in all good job across the board!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    senior management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    good compensation, good work environment

    Cons

    expensive area to live and work. Weather is nice in summer but sometimes brutal in winter.

  8.  

    Great experience and room for advancement!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    I liked all the corporate support and everyone I worked with was nice and outgoing.

    Cons

    The pay is just alright but the fun atmosphere makes up for it.

  9. 1 person found this helpful  

    Good college job as a front desk staff member. I liked what I did for the most part. Very laid back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Marriott

    Pros

    It's a fun job where you make friends and can be social. Guests can be friendly and it is cool meeting new people.

    Cons

    Some guests are awful and demanding and have the craziest requests. You have to have thick skin to be able to smile the entire time.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Feels like family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Agent in Toronto, ON (Canada)
    Current Employee - Guest Services Agent in Toronto, ON (Canada)

    I have been working at Marriott part-time (less than an year)

    Pros

    Competitive pay, competitive discounts, managers are empowering, great communication between managers and staff, high care and attention for guests

    Cons

    Little communication from brand manager/franchise manager

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great company, great team, great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Receptionist in Paris (France)
    Current Employee - First Receptionist in Paris (France)

    I have been working at Marriott full-time (more than an year)

    Pros

    Associate discounts, Team building, Associate Week, good team spirit and good management...

    Cons

    Extra hours, lots of standards and procedures

    Recommends
    Positive Outlook
    Approves of CEO

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