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Marriott Reviews

Updated 19 April 2015
1698 reviews filtered by
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Employee Reviews

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  1. Front Desk Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very good medical and dental benefits, depending on the tier of Marriott hotel and location you work for. When jobs are posted, the pay is public so there is no unfair pay scale within the department. There is opportunity to advance. Hotel discounts are good as well for personal travel.

    Cons

    When they hire a new batch of management, the newbies tend to not help out as much, or at all at the front desk, where our previous management would help with long lines and meal breaks. The new management tends to sit in their offices and chat with other managers. They try to reinvent the wheel to gain notoriety, but things were working better before.

    Advice to Management

    Don't stand behind a manager or process that feels wrong. Ask the associates, who work the front lines what they think before implementing new SOP.

  2. Asst. Housekeeping Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Housekeeping Manager in Detroit, MI (US)
    Former Employee - Assistant Housekeeping Manager in Detroit, MI (US)

    I worked at Marriott full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I loved the work making sure the customers were happy and if they were not I found a solution to make them happy.

    Cons

    Didn't celebrate the employees enough.

    Advice to Management

    Take the time to get to know your employees and celebrate them more.

    1 tip post there names for all to see and put a happy face and thank you from management to the associate thanks for all you do.

  3. SUPERVISOR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for , benefits, salary, employees and management are awrsome. Not to complain about

    Cons

    No problems at all Marriott is outstanding, even if you had a bad day is was good

    Advice to Management

    keep up the great work

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  5. im the best candidate for this i have highly recommendation in housekeeping and some

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Freelancer - Housekeeper in Detroit, MI (US)
    Former Freelancer - Housekeeper in Detroit, MI (US)

    I worked at Marriott

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Because i believe Marriott has A1Services

    Cons

    I have no down falls period

  6. I have worked in multiple jobs and my last job was at a company named cutco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bellman in Los Angeles, CA (US)
    Current Employee - Bellman in Los Angeles, CA (US)

    I have been working at Marriott part-time (less than a year)

    Pros

    i like to be active and productive at all times

    Cons

    I can't be working in a crowded environment Because I am cluster phobic

    Advice to Management

    hire me and you won't regret it, I come right on time as I'm taking 2 classes at SMC but for me it's all about time management

  7. Guest Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott full-time

    Recommends
    Recommends

    Pros

    Amazing pay, well above industry
    Extensive training prior to starting (paid)
    Internal promotion allowed after 6 months in current position

    Cons

    Supposed to be known for cross training and internal promotion. However there is a extreme lack of cross training even when it is part of their yearly goals and even when you beg for it. You pretty much need to go above your manager and talk to their boss to get anything rolling.

    Advice to Management

    Follow through on your commitments

  8. If you want to work in the hotel industry, the J.W. Marriot is a good place to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - UniversitySPA Associate in San Antonio, TX (US)
    Former Intern - UniversitySPA Associate in San Antonio, TX (US)

    I worked at Marriott as an intern (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    A lot of room for advancement and horizontal movement. The Marriott is the largest hotel chain in the world, so if you are wanting to move, relocation would be possible.

    Cons

    The work hours. Anything in the entertainment/hospitality industry will have you working hardest while everyone you know is on holiday/vacation.

    Advice to Management

    At larger hotels, please make positions include different responsibilities. Doing the same thing every day gets very tiring.

  9. Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great benefits, great opportunity for career advancements

    Cons

    a lot of competition due to all great talent

  10. you still work for the Wentworth hotel as a bellboy and then housekeeping duties in the lobby

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeping Department With Potential to Grow to Management in New City, NY (US)
    Current Employee - Housekeeping Department With Potential to Grow to Management in New City, NY (US)

    I have been working at Marriott full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I've always been interested in working in a big hotel like the Marriott Hotel to go up of the experience that I can learn in the housekeeping department, and supervising position I'm in an IVA position to learn and I also want to see if I can grow within via Corporation of America the Marriott Corporation.

    Cons

    there are really no downsizing and you live in the country of the designer I think that the only thing that you should be doing just turn to grow within the corporate world of America I am very interested in working with this corporation.

    Advice to Management

    definitely very interesting in the management position,I intend to grow to the best job possible with in mind,performance and job done with integrity,hotel business. I hope the true definitely consider hire me for the position that I am applying for thank you very much for asking me my life on the reasons I want employment with your corporation.

  11. good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sakes Dministrative Assistant in Charleston, WV (US)
    Former Employee - Sakes Dministrative Assistant in Charleston, WV (US)

    I worked at Marriott full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    People , incentives recognizes there employees

    Cons

    Needed more team Work
    Between DEPARTMENTS

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