Cookies help us deliver our services. By using our services, you agree to our use of cookies. Click here to learn more

Marsh Reviews

Updated 22 April 2015
170 reviews filtered by
  • Any Location
  • Any Job Title
3.0
170 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Marsh CEO Peter Zaffino
Peter Zaffino
43 Ratings

Pros
  • Nice people, flexible schedules allowing for work life balance (in 10 reviews)

  • Good benefits, colleagues and collaboration across departments (in 11 reviews)

Cons
  • Very heavy workload, no work life balance (in 5 reviews)

  • Upper management was changed without warning and layoffs came out of the blue (in 6 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Good Firm with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in London, England
    Current Employee - Sales in London, England

    I have been working at Marsh full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great resources and lots of knowledgeable people. A Who's Who of clients. Very strong and leading with large global/complex accounts. Specialty side of business is awesome with great brokers who really give it their all. Some managers (specialty) are tireless and give their life to the business and their team.

    Cons

    Extremely expense reduction focused. At least annual reductions in staff (sometimes 2x a year)... tend to stay around 70-80 so not published and these are not just low performers... often these are masked as position elimination but they craft a 'new' position and adjust responsibilities to get by. Also, extremely internally focused despite great external efforts of many colleagues moving ahead. Several senior managers are self-preservation experts and promoters, at the expense of others.

    Advice to Management

    Listen without retribution and respect different views, not just people saying what they think you want to hear. Employees are not disposable resources.

  2. Helpful (1)

    Not a meritocracy by any measure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Marsh full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They have a subsidised Starbucks
    Some really talented colleagues

    Cons

    An indifferent HR function
    Many jobsworth 'company men'

    Advice to Management

    Promote people who are good at their jobs BEFORE they decide to leave the company AND promote talent ahead of family name, school of education, and time of service.

  3. Helpful (2)

    Dog Eat Dog

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Marsh full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fair compensation. Quite a few knowledgeable and friendly colleagues. Nice, modern offices in Tower Place, London.

    Cons

    Very political environment. Few career development opportunities. Need to constantly fight for yourself / what you believe in. Poor team spirit.

    Advice to Management

    Assess and reward people based on their actual performance, not solely what their manager thinks. Do not allow / support bullying practices in the workplace.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Political and backstabbing environment; lacks direction or strategic thought

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice-President in City of London, England
    Current Employee - Assistant Vice-President in City of London, England

    I have been working at Marsh

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Location and size allows leverage for deals with underwriters

    Cons

    Politics affects and permeates the organisation

    Advice to Management

    Enhance morale and staff motivation

  6. Good place to be

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Marsh

    Approves of CEO
    Approves of CEO

    Pros

    Good group of people and good knowledge sharing.

    Cons

    Have to be 'team player' and act overly enthusiastic about everything to be considered for promotions.

    Advice to Management

    Chillax.

  7. Marsh has a long way to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX (US)
    Current Employee - Anonymous Employee in Austin, TX (US)

    I have been working at Marsh full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -The people. Many of the people who work in the Austin office take much pride in their work, even though it's rarely recognized by Corporate
    -Good benefits/vacation policy
    -Career growth: if you know what you want and ask for it, opportunities are available. Your career is what you make of it at Marsh
    -Austin leaders are smart, positive and progressive
    -Great place to grow and shape your resume, but not a place for long-term career advancement
    -Large disconnect between local Austin office and Corporate

    Cons

    -Compensation is obscenely low, minimal raises. You know something's wrong when the referral bonus is almost double your R&R bonus
    -Austin office feels like the "bottom of the food chain"
    -Senior corporate leaders
    -Rigid work culture
    -Stagnant growth
    -Low pay is justified by keeping employees "dumbed down" instead of empowering them
    -Salary is non-negotiable
    -It takes a long time for meaningful change to happen

    Advice to Management

    Respect all of your employees by providing fair compensation. If you want to be the best, start by investing your people. Be more progressive.

  8. Ageist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in Austin, TX (US)
    Current Employee - Operations Supervisor in Austin, TX (US)

    I have been working at Marsh full-time (More than 8 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Great colleagues with which to work.

    Cons

    Low pay and low level of appreciation.

    Advice to Management

    Reward loyalty

  9. Helpful (1)

    Best department - Surplus Lines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Surplus Lines Coordinator in Austin, TX (US)
    Current Employee - Surplus Lines Coordinator in Austin, TX (US)

    I have been working at Marsh

    Pros

    If you do work hard JUST enough and are alright with the low pay...you will always have a job there. Benefits and amount of PTO were nice.
    I personally liked my supervisor and was trusted by her. This does not always happen.
    When I left...they were trying to pump up employee morale. It was too late for me.

    Cons

    Somewhat impossible metrics to meet, micromanaged, bonuses nearly impossible, annual raises are not nearly enough ($200 for a whole year?!), pay in general way too low for the responsibility, no where to move up unless you want to be a supervisor (no thanks)

    Advice to Management

    Austin management is unable to do anything for employees without NYC's approval and they don't know the first thing about what goes on in Austin. That gap needs to be closed for the Austin office to advance.

  10. Helpful (4)

    Still searching for that brass ring.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Colleagues are knowledgeable and helpful. Opportunity to work with world class clients. Brand recognition is unparalleled in the industry. Pension and 401(k) is rare in corporate America nowadays.

    Cons

    Employee turnover is out of control. It seems every week someone I work with resigns. This is due to increased workload, stagnant salaries and a sense that the company is not sharing its good fortune with the folks who produce it. Worse still is the fact that these positions often go unfilled, which creates a vicious cycle. There's a crop of baby boomers that seem to be counting the days until retirement. Promotions are hard to come by.

    Advice to Management

    Stop living for quarterly earnings. You cannot continue to cut staff and freeze pay and expect that it won't impact performance. At some point people lose incentive and they will either leave for greener pastures or worse, stay and do a lackluster job. Invest in people and technology, and your shareholders will reap the benefit. The current approach of acting like we are still on a recession is short sighted and destroying morale.

  11. I have worked at this company for 3 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing & Communications in New York, NY (US)
    Current Employee - Marketing & Communications in New York, NY (US)

    I have been working at Marsh full-time (More than 3 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    The company is stable and there are many opportunities.

    Cons

    The pay is low and raises are ridiculously low.

    Advice to Management

    Treat the lower level workers better.

Marsh Photos

Work at Marsh? Share Your Experiences

Marsh

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.