Marsh

  usa.marsh.com
  usa.marsh.com

Marsh Reviews

Updated 19 November 2014
Updated 19 November 2014
139 Reviews
3.1
139 Reviews
Rating Trends

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Peter Zaffino
33 Ratings

Review Highlights

Pros
  • Nice people, flexible schedules allowing for work life balance (in 9 reviews)

  • Good benefits, colleagues and collaboration across departments (in 10 reviews)


Cons
  • Very heavy workload, no work life balance (in 5 reviews)

  • Upper management was changed without warning and layoffs came out of the blue (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Marsh

    Pros

    Good group of people and good knowledge sharing.

    Cons

    Have to be 'team player' and act overly enthusiastic about everything to be considered for promotions.

    Advice to ManagementAdvice

    Chillax.

    Approves of CEO
  2.  

    Good Firm with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in London, England
    Current Employee - Sales in London, England

    I have been working at Marsh full-time (more than 5 years)

    Pros

    Great resources and lots of knowledgeable people. A Who's Who of clients. Very strong and leading with large global/complex accounts. Specialty side of business is awesome with great brokers who really give it their all. Some managers (specialty) are tireless and give their life to the business and their team.

    Cons

    Extremely expense reduction focused. At least annual reductions in staff (sometimes 2x a year)... tend to stay around 70-80 so not published and these are not just low performers... often these are masked as position elimination but they craft a 'new' position and adjust responsibilities to get by. Also, extremely internally focused despite great external efforts of many colleagues moving ahead. Several senior managers are self-preservation experts and promoters, at the expense of others.

    Advice to ManagementAdvice

    Listen without retribution and respect different views, not just people saying what they think you want to hear. Employees are not disposable resources.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Not a meritocracy by any measure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Marsh full-time (more than 3 years)

    Pros

    They have a subsidised Starbucks
    Some really talented colleagues

    Cons

    An indifferent HR function
    Many jobsworth 'company men'

    Advice to ManagementAdvice

    Promote people who are good at their jobs BEFORE they decide to leave the company AND promote talent ahead of family name, school of education, and time of service.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Dog Eat Dog

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Marsh full-time (more than an year)

    Pros

    Fair compensation. Quite a few knowledgeable and friendly colleagues. Nice, modern offices in Tower Place, London.

    Cons

    Very political environment. Few career development opportunities. Need to constantly fight for yourself / what you believe in. Poor team spirit.

    Advice to ManagementAdvice

    Assess and reward people based on their actual performance, not solely what their manager thinks. Do not allow / support bullying practices in the workplace.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Political and backstabbing environment; lacks direction or strategic thought

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Vice-President in City of London, England
    Current Employee - Assistant Vice-President in City of London, England

    I have been working at Marsh

    Pros

    Location and size allows leverage for deals with underwriters

    Cons

    Politics affects and permeates the organisation

    Advice to ManagementAdvice

    Enhance morale and staff motivation

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Great Culture -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Director in New York, NY (US)
    Former Employee - Managing Director in New York, NY (US)

    I worked at Marsh full-time (more than 3 years)

    Pros

    Collaborative, client focused, "journey to elite" organization. Willing to be accountable and engaged with results -- trying to build a consistent training and professional development pathways for employees.

    Cons

    Complex organization with frequent leadership changes that may undermine organizational efficiency and client servicing. Overly focused on analytics without regard to best fit for client and/or value of analytics relative to meeting client's objectives.

    Advice to ManagementAdvice

    Simplify organizational structure so that clients easily understand company value proposition and framework for client engagement.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Director in Stockholm, Stockholm (Sweden)
    Current Employee - Human Resources Director in Stockholm, Stockholm (Sweden)

    I have been working at Marsh full-time (more than 8 years)

    Pros

    sustainable strategy, invest in people, derisk the firm

    Cons

    bureaucratic, not enough empowerment to lower levels

    Advice to ManagementAdvice

    increase empowerment

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Was a great place to work, but went downhill fast...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Advisor in San Francisco, CA (US)
    Former Employee - Client Advisor in San Francisco, CA (US)

    I worked at Marsh full-time (more than 10 years)

    Pros

    Benefits and pension is great to have. Great employees to work with. Active in the community. Lives on brand name. Great PTO.

    Cons

    Little salary increases because of stagnant growth the past 5+ years due to poor management. Outdated variable compensation plan = little incentive to work harder. No sales team but pushes client advisors to grow revenue and be pro active to service clients. Clients no longer receive service they deserve. Overworked client advisors =low morale and loss of employees. Even the coffee sucks.

    Advice to ManagementAdvice

    Let experienced client advisors work and service clients without micromanaging them with constant internal workflows and meetings. Change the variable compensation plan. The culture should be one of doing the job freely without the feeling of working in a totalitarian state. Revenue will grow when the constant employee turn over stops.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Uncompetitive Pay &Dysfunctional HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at Marsh full-time (more than 3 years)

    Pros

    Great Business/Company
    Good Work/Life Balance
    Good Benefits

    Cons

    Poor Management - political & bureaucratic
    Unable to source / attract / recognize true talent
    Lack of quality control
    Low pay

    Advice to ManagementAdvice

    Need to focus on quality of the work not the scorecard
    Engage 360 review at larger scale.

    Doesn't Recommend
    Positive Outlook
  11. 1 person found this helpful  

    Big Girilla/Cheap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Los Angeles, CA (US)
    Current Employee - Consultant in Los Angeles, CA (US)

    I have been working at Marsh full-time (more than 5 years)

    Pros

    Very Professional Organization, Great reputation, room to grow if you are a super producer, must be able to sell

    Cons

    Can be cheap in allocating resources, uses substandard tech, such as blackberry, laptops. Expense policies are a hindrance and confining. Consulting practice of the business has to deal with policies meant for brokers.

    Advice to ManagementAdvice

    Separate the Consulting Practice from the Brokerage Practice in the organization. The revenue flow and effect of policies are different for each type of business. Many opportunities have been lost by the consulting practice because of policies designed for the Brokerage practice. The employees should physically stay in the same place.
    Look for way to improve technology and not go after the cheapest source. Do an overhaul off the expense reimbursement system so it's more user friendly and the policies are more flexible.

    Recommends
    Positive Outlook

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