Marsh

usa.marsh.com
Engaged on Glassdoor

Marsh Reviews

Updated 23 February 2015
Updated 23 February 2015
158 Reviews
3.0
158 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Peter Zaffino
40 Ratings

Review Highlights

Pros
  • Nice people, flexible schedules allowing for work life balance (in 10 reviews)

  • Good benefits, colleagues and collaboration across departments (in 11 reviews)


Cons
  • Very heavy workload, no work life balance (in 5 reviews)

  • Upper management was changed without warning and layoffs came out of the blue (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Firm with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in London, England
    Current Employee - Sales in London, England

    I have been working at Marsh full-time (more than 5 years)

    Pros

    Great resources and lots of knowledgeable people. A Who's Who of clients. Very strong and leading with large global/complex accounts. Specialty side of business is awesome with great brokers who really give it their all. Some managers (specialty) are tireless and give their life to the business and their team.

    Cons

    Extremely expense reduction focused. At least annual reductions in staff (sometimes 2x a year)... tend to stay around 70-80 so not published and these are not just low performers... often these are masked as position elimination but they craft a 'new' position and adjust responsibilities to get by. Also, extremely internally focused despite great external efforts of many colleagues moving ahead. Several senior managers are self-preservation experts and promoters, at the expense of others.

    Advice to ManagementAdvice

    Listen without retribution and respect different views, not just people saying what they think you want to hear. Employees are not disposable resources.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Not a meritocracy by any measure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Marsh full-time (more than 3 years)

    Pros

    They have a subsidised Starbucks
    Some really talented colleagues

    Cons

    An indifferent HR function
    Many jobsworth 'company men'

    Advice to ManagementAdvice

    Promote people who are good at their jobs BEFORE they decide to leave the company AND promote talent ahead of family name, school of education, and time of service.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Dog Eat Dog

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Marsh full-time (more than a year)

    Pros

    Fair compensation. Quite a few knowledgeable and friendly colleagues. Nice, modern offices in Tower Place, London.

    Cons

    Very political environment. Few career development opportunities. Need to constantly fight for yourself / what you believe in. Poor team spirit.

    Advice to ManagementAdvice

    Assess and reward people based on their actual performance, not solely what their manager thinks. Do not allow / support bullying practices in the workplace.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Political and backstabbing environment; lacks direction or strategic thought

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Vice-President in City of London, England
    Current Employee - Assistant Vice-President in City of London, England

    I have been working at Marsh

    Pros

    Location and size allows leverage for deals with underwriters

    Cons

    Politics affects and permeates the organisation

    Advice to ManagementAdvice

    Enhance morale and staff motivation

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Good place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Marsh

    Pros

    Good group of people and good knowledge sharing.

    Cons

    Have to be 'team player' and act overly enthusiastic about everything to be considered for promotions.

    Advice to ManagementAdvice

    Chillax.

    Approves of CEO
  7.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Park Ridge, IL (US)
    Former Employee - Team Leader in Park Ridge, IL (US)

    I worked at Marsh full-time (more than 10 years)

    Pros

    Company culture is professional and workers are treated with respect.

    Cons

    Its hard to find anything special to criticize.

    Advice to ManagementAdvice

    Keep the same attitude to your employees as always. You treat employees as assets, not liabilities.

    Recommends
    Neutral Outlook
  8.  

    Marsh USA Inc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (more than 5 years)

    Pros

    Loyal, Team-Centric Approach, Multi-lines of coverage, great technical expertise

    Cons

    Siloed structure, minimal on-boarding, comp is only OK

    Recommends
    Neutral Outlook
  9.  

    Great company, bad comp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh

    Pros

    Great Work/Life balance
    Excellent training
    Relocation options

    Cons

    Compensation is the weak link of the company.

    Advice to ManagementAdvice

    You are aware that your compensation is not working. Talent is leaving you. That will cost you more in the long term. You are training employees for the competition.

    Positive Outlook
    Approves of CEO
  10.  

    Worn Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Client Representative
    Current Employee - Senior Client Representative

    I have been working at Marsh (more than 10 years)

    Pros

    A lot of really great people and no other broker has the caliber of people that Marsh does.

    Cons

    I've been with Marsh for 25+ years. They have cut the staff to the bare minimum and the remaining employees have absorbed their work. Now they don't allow overtime any more so it's impossible to get the job done even though they expect it to get done. Bonus pools are set up for upper management only, so the worker bees aren't eligible. Annual raises, if you're lucky enough to get one, are between 1 and 3%, even though we are constantly being told how great the company is doing.

    Advice to ManagementAdvice

    Many good years, so share the wealth with the worker bees in the trenches for a change instead of just giving to the top tier management.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Decent Company with HR Issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (more than 3 years)

    Pros

    - Knowledgeable peers
    - An industry leader
    - Direct management is strong
    - Good culture

    Cons

    - HR red tape to get promotion or recognition
    - Raises are minimal, despite the company having strong years
    - Senior Worldwide leadership does not have a strong understanding of the 'little man'

    Recommends
    Positive Outlook

Marsh Photos

Work at Marsh? Share Your Experiences

Marsh

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.