Marsh & McLennan Companies

  www.marsh.com
  www.marsh.com

Marsh & McLennan Companies Reviews

Updated 15 November 2014
Updated 15 November 2014
318 Reviews
3.2
318 Reviews
Rating Trends

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Marsh & McLennan Companies President & CEO Daniel S. Glaser
Daniel S. Glaser
94 Ratings

Review Highlights

Pros
  • Great Benefits, Work life balance depending on the department, name brand recognition (in 27 reviews)

  • Good benefits and paid time off is generous (in 18 reviews)


Cons
  • Noone is recognized except top producers ands senior management (in 13 reviews)

  • Very little thought given to providing any sort of work/life balance to employees (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Participant Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Participant Service Representative in Norwood, MA (US)
    Former Employee - Participant Service Representative in Norwood, MA (US)

    I worked at Marsh & McLennan Companies full-time (less than an year)

    Pros

    Accumulated a decent amount of time off. Could switch shifts if you needed to and colleagues were willing. Lots of support during training. Could pick up overtime for extra pay, offered 401k.

    Cons

    Just about very move I made was being watched, every phone call listened to. Too much pressure put on employees. Phone reviews were often ridiculous. For example, I would be given points off for not saying a clients name three times.

    Advice to ManagementAdvice

    Don't put so much pressure on employees answering the phones and say how much time they can be given to answer a question, all while having to remember little things like repeating a clients name or how long they can put someone on hold. I am sure the client on the phone would much rather an employee take their time and get the correct information by waiting a little longer than having their representative worry about minor details such as their name being repeated or waiting on hold longer than a minute. Management should also be more available and open to employee questions when employees need guidance on the phones.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Informative

    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at Marsh & McLennan Companies full-time (more than 10 years)

    Pros

    Great place to work, wonderful people

    Cons

    Not to many options for career growth

  3.  

    Great pace to work.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marsh & McLennan Companies full-time

    Pros

    Great people nice company to work for.

    Cons

    growth would be better for the staff.

    Advice to ManagementAdvice

    N/A

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    VERY GOOD PLACE TO GO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at Marsh & McLennan Companies as an intern (less than an year)

    Pros

    Great place to learn related experience fast

    Cons

    Professional training! Realize your personal value here!

  6.  

    Very stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Louisville, KY (US)
    Current Employee - Anonymous Employee in Louisville, KY (US)

    I have been working at Marsh & McLennan Companies full-time (more than 5 years)

    Pros

    Large company with great benefits. The holiday schedule is great. The amount of vacation, sick and floating holidays is great.

    Cons

    Management stinks. Working for a large company leaves some of us falling through the cracks.
    The company advocates transparency but there are things going on the department I work in that if higher ups were to find out they would probably blow a gasket.

    Advice to ManagementAdvice

    Pay more attention to who you hire and what they bring to the table. If all they bring is drama and problems perhaps you shouldn't hire them. Someone with some college or a college degree should only be considered for this job.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Old school thought process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefit Administrative in Urbandale, IA (US)
    Former Employee - Benefit Administrative in Urbandale, IA (US)

    I worked at Marsh & McLennan Companies full-time (more than 3 years)

    Pros

    Not many, they are not willing to change or listen to new ideas.

    Cons

    No raises
    Lack of communication and follow through
    Can't keep their clients as they do not wish to improve their methods

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Career High

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice-President in Edmonton, AB (Canada)
    Current Employee - Assistant Vice-President in Edmonton, AB (Canada)

    I have been working at Marsh & McLennan Companies full-time (more than an year)

    Pros

    Compensation, collaborative culture, professionalism, global opportunities

    Cons

    Compliance can bog down the truly meaningful work, but it's minor and necessary

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    Corporate Benefits Department - Avoid like the plague

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)

    I worked at Marsh & McLennan Companies full-time (more than 5 years)

    Pros

    One can gain valuable work experience in a very tall organisational structure. High volume of data and work to do.
    Great for actuaries, accountants and math nerds.

    Cons

    This was the worst place that I have ever worked. It has an astronomically high Power Distance Ratio.
    In the Benefits Dept., workers get to see the 4-figure bonuses executives make (over 100k salary), whereas non-exempt employees basically got zilch. Middle management was very very derisive towards 'inferiors'. Employees had feuds lasting for years and refused to speak to one another outside of required interaction/meetings. Lower- echelon workers were expected to be slaves. I even heard a well-paid attorney say in front of the VP of benefit's administrative assistant: ".... your grossly underpaid assistant." And the evp said nothing. It made me want to wretch. There was much strife, so much, in fact that they brought in an external consultant to help sort out the lack of 'esprit de coeur'. As other reviews have stated, drawbacks include an entrenched 'old boys' club', no opportunity to put your hand to diverse tasks, extremely uneven compensation. Working there you are just a number. No professional development.

    Advice to ManagementAdvice

    Consider how efficient daily operations would be without the 'little people' you so thoroughly scorn.

    No opinion of CEO
  10.  

    Worst job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Analyst in Urbandale, IA (US)
    Former Employee - Data Analyst in Urbandale, IA (US)

    I worked at Marsh & McLennan Companies full-time (more than 5 years)

    Pros

    Nothing was good, except compensating time when working oncall

    Cons

    Horrible hours, worked you like a slave driver, niche jobs (no moving up from within) and bad pay

    Advice to ManagementAdvice

    Could have had better compensations/pay and lay off the fear based management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Worst job I ever had

    Former Employee - Service Specialist II in Urbandale, IA (US)
    Former Employee - Service Specialist II in Urbandale, IA (US)

    I worked at Marsh & McLennan Companies full-time (more than an year)

    Pros

    There are no positive things to say about working here!

    Cons

    No raises, focused more on rewarding management than those actually doing the work

    Advice to ManagementAdvice

    You need to realize who is actually doing the work and stop rewarding those who aren't!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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