Marsh & McLennan Companies

  www.marsh.com
  www.marsh.com
Work in HR? Unlock Free Profile

Marsh & McLennan Companies Reviews

Updated 17 September 2014
Updated 17 September 2014
306 Reviews
3.3
306 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marsh & McLennan Companies President & CEO Daniel S. Glaser
Daniel S. Glaser
91 Ratings

Review Highlights

Pros
  • Great Benefits, Work life balance depending on the department, name brand recognition (in 26 reviews)

  • Good benefits and paid time off is generous (in 17 reviews)


Cons
  • Noone is recognized except top producers ands senior management (in 13 reviews)

  • long hours and not the best management structure in place (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Worst job I ever had

    Former Employee - Service Specialist II  in  Urbandale, IA (US)
    Former Employee - Service Specialist II in Urbandale, IA (US)

    I worked at Marsh & McLennan Companies full-time for more than a year

    Pros

    There are no positive things to say about working here!

    Cons

    No raises, focused more on rewarding management than those actually doing the work

    Advice to ManagementAdvice

    You need to realize who is actually doing the work and stop rewarding those who aren't!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Data Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh & McLennan Companies

    Pros

    - Working with immedatiate team members is positive
    - Great flexibility with vacation - except for month end
    -Christmas gatherings

    Cons

    - Very little room for growth for employees at the lower end of the scale.
    - HUGE communication gap among colleagues.
    - Some employees tend to pawn off the work onto other colleagues and fear change and do not embrace new business processes. Senior veterans who have been with the company for ages cannot think outside the box and thus tend to like a lot of hand holding.

    Advice to ManagementAdvice

    -Give credit where credit is due. The company boasts about further learning and career development but management needs to reinforce this and look out for every employee under their wing. This should not be limited to individuals with senior roles.
    -Improve communication within deparments and make sure the message conveyed is uniform.
    -Consider revising the compensation matrix for all departments. Upper management tend to get bigger pay increases and bonuses, while the reamining employees get a 1% raise. In today's economy, the base salary for junior roles are well under the poverty line which is unfair. Take home pay amounts to nothing.
    - Look past the politics and power trip. Employees need to get the work done right to make the environment a good workplace for everyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Fantastic Employer, with great colleagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh & McLennan Companies full-time for more than 10 years

    Pros

    Great Colleagues. The benefits are amazing and the leadership is the best in the industry. The company is worldwide and has more of a partnership philosophy. The colleagues in my office have an average of 25 years experience in the industry and take pride in their job. The knowledge among the colleagues and teams are a huge asset and a great resource.

    Cons

    The challenges are the company is large and there a several processes to work through get a simple task completed. This in result makes it very difficult to manage a task or project in a timely manner.

    Advice to ManagementAdvice

    Listen to those who are out there actually working with the clients. Those individuals know what the clients want and how they want the services delivered.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great company, needs work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marsh & McLennan Companies full-time for more than 3 years

    Pros

    Salary and Bonuses
    Benefits (although declining)
    Great culture

    Cons

    Lack of leadership
    Dinosaur to make anything happen

    Advice to ManagementAdvice

    Nothing

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good in the beginning, awful after "so called" transformation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter
    Current Employee - Recruiter

    I have been working at Marsh & McLennan Companies full-time for more than 3 years

    Pros

    In major markets, it is good to have this company on your resume. In smaller markets, companies don't know who we are.

    Cons

    Outsourcing many functions to India or moving functions to cheaper parts of the country. This only saves money up front but the loss of knowledge and good talent is more expensive. They need to quit letting people with knowledge leave only to hire replacements that do not know what they are doing. Specifically to Recruiting, managers need to quit accusing and blaming people with false and inaccurate information. If you are looking to Recruit, this is not good environment to work in presently. Heavily overworked and understaffed employees. There is no real advancement for anyone in Recruiting.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Former Employee of 17 yrs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Client Representative
    Former Employee - Senior Client Representative

    I worked at Marsh & McLennan Companies full-time for more than 10 years

    Pros

    Access to high profile Fortune 100 clients. Great co-workers with wide range of experience. Good benefits and paid time off is generous.

    Cons

    Outsourcing duties such as Accounts Payable to INDIA. Constant changes to software. Trying to produce an invoice and get it turned around within a day is almost impossible. Too much red tape! Below average raises for mid-tier employees. Communication from top to bottom is poor.

    Advice to ManagementAdvice

    Stop re-inventing systems Mdoc's etc...every 3-4 yrs. A new platfort/system will roll out but still has kinks that need to be fixed and little support to fix it in a timely fashion. Bring back jobs to the US so that when you do need to speak to someone in accounts payable that you can understand their English. Reward those employees that go above and beyond (more then a 3% raise!).

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Large Company, With a Large Company pace towards Technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh & McLennan Companies full-time for more than 3 years

    Pros

    Great Benefits, Work life balance depending on the department, name brand recognition

    Cons

    If you work in the IT/Software groups within MMC, you can become very frustrated with the red tape when trying to infuse change. Compensation is OK. Expenditures are very conservative.

    Advice to ManagementAdvice

    Those in IT/Software groups within MMC need to be empowered and given the opportunity for creativity.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great company and great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Brooklyn Park, MN (US)
    Former Employee - Anonymous Employee in Brooklyn Park, MN (US)

    I worked at Marsh & McLennan Companies full-time for more than 3 years

    Pros

    It is an environment where new ideas are encouraged and considered. They truly value their employees.

    Cons

    I had a manager that was tough to work for and had a bad reputation in the organization. However this is not the case with most everyone else.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Management and Fun Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Marsh & McLennan Companies as a contractor

    Pros

    great team environment, no job to small for Sr. Associates to get involved with, great learning experience

    Cons

    Very difficult t get perm., processes for Canada seem to be disbursed globally

    Advice to ManagementAdvice

    You have the right people in charge, great relationships with their staff and very turned on

    Recommends
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Very satisfied with my job, then it went offshore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Marsh & McLennan Companies full-time for more than 8 years

    Pros

    Great benefits, plenty of PTO, good salary (except raises) no micro management, great teamwork and nice office.

    Cons

    My position was "eliminated". In reality it went to India. Job is paperless so the only thing the company was looking to do was save a few bucks in wages. A company with 14+ billion revenue would rather have cheap labor than keep good loyal employees. I have seen so many good employees laid off. I was hoping to retire from Marsh in a few years. Now I am looking for another job.

    Advice to ManagementAdvice

    Value your employees for what they know and not how cheap they can be paid. The end result will be clients will go elsewhere costing the company more.

    Recommends
    Negative Outlook
    No opinion of CEO

Worked for Marsh & McLennan Companies? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.