Marshalls

  www.marshallsonline.com
  www.marshallsonline.com
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Marshalls Reviews

Updated 28 September 2014
Updated 28 September 2014
423 Reviews
2.8
423 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
144 Ratings

Review Highlights

Pros
  • Works as a easy part time job but there is very little potential for growth (in 18 reviews)

  • Flexible schedule for part-timers going to school (in 18 reviews)


Cons
  • Very low pay : raise did not roll over with minimum wage hike (in 41 reviews)

  • I also understand that we have to push a store brand credit card to customers (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Loved my job. Was recruited to more stable job environment recently.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls full-time for more than 3 years

    Pros

    They will promote from within. Flexible hours. Rotten pay and no benefits unless you are full-time. No benefits either if you are not full time.

    Cons

    My boss broke so many company rules and corporate looked the other way. You get trained if you are a favorite. Otherwise, it is put up or shut up!

    Advice to ManagementAdvice

    The culture per the handbook is great if it is upheld.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Las Cruces, CA (US)
    Current Employee - Retail Sales Associate in Las Cruces, CA (US)

    I have been working at Marshalls part-time for more than a year

    Pros

    Great and helpful co-workers! They were also flexible with my school schedule.

    Cons

    Low starting pay, but with retail experience you might be able to negotiate.

    Recommends
  3. 1 person found this helpful  

    Great company, but...

    Current Employee - Operations Assistant Store Manager  in  New York, NY (US)
    Current Employee - Operations Assistant Store Manager in New York, NY (US)

    I have been working at Marshalls full-time for more than 5 years

    Pros

    Competitive salary, full benefits program

    Cons

    Beyond the initial 5 week training, few opportunities exist for further formal training, unless at SM level. Standard requests met with: Look it up in E-Library. There are few opportunities to participate in or provide input to merchandising or operational decisions. It's the Marshalls Way: deliver the programs, and everything is a program. At Leadership Conference this year, managers told: If we wanted you to think, we'd pay you more!
    There is NO passion for the merchandise. Store is open floor plan.
    Often missing basics and trends...'that's just off price retail'.
    Payroll inadequate to fully staff floor and programs. Programs devour most of the payroll.
    Service level...Store environment...Not priority.
    Get it in...Get it out...Ring it up...
    Serious disconnect between senior leadership and store level.
    Carol...Ernie...Amy!
    Get out of your offices!
    Talk to your people!
    Find out what's really happening in your stores!!!
    Unfiltered by district managers, regional managers, zone managers!

    Advice to ManagementAdvice

    Carefully consider whether you can work 'the Marshalls Way'

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  5.  

    Great place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Detroit, MI (US)
    Former Employee - Store Manager in Detroit, MI (US)

    I worked at Marshalls full-time for more than 3 years

    Pros

    This is a great company to learn and grow with. There's always opportunity if you work hard and do your job.

    Cons

    It's hard to hire good people because the pay is low. But once they come to work here, they usually stay. Management sometimes is overworked making them hard to deal with

    Advice to ManagementAdvice

    Better pay!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Assistant Manager  in  Laguna Hills, CA (US)
    Current Employee - Merchandise Assistant Manager in Laguna Hills, CA (US)

    I have been working at Marshalls full-time for more than 10 years

    Pros

    You can request days off, great benefits after a year of employment. Very flexible work schedule if you work part-time.

    Cons

    If your store doesn't have enough payroll, you'll end up doing most of the work.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great place to woek

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor  in  Shrewsbury, NJ (US)
    Former Employee - Sales Floor in Shrewsbury, NJ (US)

    I worked at Marshalls part-time for more than a year

    Pros

    Awesome co-workers to work with

    Cons

    Different schedule each week didn't work for me

    Advice to ManagementAdvice

    Listen to employees

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    great starting job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls

    Pros

    everyone is very helpful and wants you to succeed

    Cons

    isn't full time and not many hours

  9.  

    Great part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Houston, TX (US)
    Current Employee - Retail Sales Associate in Houston, TX (US)

    I have been working at Marshalls part-time for less than a year

    Pros

    The job is great. managers are fair and easy going and coworkers are welcoming. A great part time job for students. You can drop a shift just as easily as you can pick one up.

    Cons

    Discounts and benefits are pretty much non existent. you get a 10, sometimes 20% discount that barely takes off tax. They need to bump that up.

    Advice to ManagementAdvice

    Better employee advantages!

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Very easy going, relaxed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier  in  Boston, MA (US)
    Current Employee - Sales Associate/Cashier in Boston, MA (US)

    I have been working at Marshalls part-time for more than 3 years

    Pros

    Very flexible with scheduling, You have a good opportunity to grow within the company

    Cons

    Only 10% discount, rude customers, don't get paid much

    Advice to ManagementAdvice

    Get to know your customers more

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Floor associate - stocked shelves, tidied up displays, assisted at desk in fiting rooms, general store cleaning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Minneapolis, MN (US)
    Former Employee - Anonymous Employee in Minneapolis, MN (US)

    I worked at Marshalls part-time for less than a year

    Pros

    Peer employees were friendly, pay was ok.

    Cons

    Management training was not thorough and management seemed frustrated that they needed to train new employees.

    Doesn't Recommend
    No opinion of CEO

Marshalls Photos

The great move...store is beautiful!
Marshalls
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