Marshalls

  www.marshallsonline.com
  www.marshallsonline.com

Marshalls Reviews

Updated 21 October 2014
Updated 21 October 2014
432 Reviews
2.8
432 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
148 Ratings

Review Highlights

Pros
  • Flexible schedule for part-timers going to school (in 20 reviews)

  • Works as a easy part time job but there is very little potential for growth (in 18 reviews)


Cons
  • Very low pay : raise did not roll over with minimum wage hike (in 42 reviews)

  • I also understand that we have to push a store brand credit card to customers (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    OK

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls

    Pros

    my fellow employees, guests were overall friendly

    Cons

    pushing the credit cards and some management

  2.  

    Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Kansas City, MO (US)
    Current Employee - Sales Associate/Cashier in Kansas City, MO (US)

    I have been working at Marshalls part-time (less than an year)

    Pros

    Paycheck every Friday is nice
    the managers are pretty nice and helpful
    Flexible schedule

    Cons

    constantly pester about credit card
    low pay
    found the job really boring and didn't look forward to working
    one time when i first started they put me in the fitting room without any training but an associate came & helped me later

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Very unorganized opening up a new store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Bronx, NY (US)
    Current Employee - Sales Associate in Bronx, NY (US)

    I have been working at Marshalls part-time (less than an year)

    Pros

    Pay every week on fridays.

    Cons

    Getting along with people with various attitudes.

    Advice to ManagementAdvice

    Be organized.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    I have enjoyed the experience

    Current Employee - Sales Associate/Cashier in Washington, DC (US)
    Current Employee - Sales Associate/Cashier in Washington, DC (US)

    I have been working at Marshalls part-time (more than an year)

    Pros

    I have been working here for almost three years during my college career. They are very flexible with my schedule, but during the summer there aren't guaranteed hours so I always have to keep a second job.

    Cons

    I work in a busy area so sometimes customers can be overly rude.

    Advice to ManagementAdvice

    Don't keep a supervisor around that consistently cause confrontation with the majority of the store employees without ever writing the person up because it cause a strain on employees and their ability to perform their job to the level of satisfaction they desire.

    No opinion of CEO
  6.  

    Great co-workers at Marshalls

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Stockton, CA (US)
    Current Employee - Customer Service in Stockton, CA (US)

    I have been working at Marshalls part-time (more than an year)

    Pros

    There are some amazing people that work here. You can have a flexible schedule to work around another job or school. The discount is always great and you get to see the new merchandise before anyone else

    Cons

    Not really room for advancement here. This is just a job not a career type of employer for the majority of its employees

    Advice to ManagementAdvice

    i think there should be a change in policy on how loss prevention is handled

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Overall good, but I've recently been put under a store manager who is being allowed to stunt my growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls full-time (more than 10 years)

    Pros

    They are lenient with work schedules, They have great opportunities for advancement. The benefits for full-time benefits are great

    Cons

    The workload is far too high for the pay. Store Managers don't seem to be held to the same standards as everyone else.

    Advice to ManagementAdvice

    Great opportunity for advancement, unless you find yourself under the leadership of a store manager who does not have your best intentions at heart. If you find yourself in that situation, you have to communicate your concerns to your district manager.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    The people are always there to help you. They are with you throughout the transition and provide you with a mentor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Gurnee, IL (US)
    Current Employee - Sales Associate/Cashier in Gurnee, IL (US)

    I have been working at Marshalls part-time (more than an year)

    Pros

    Great Environment
    Management is understanding and flexible

    Cons

    Low Pay
    Multiple Responsibilities at once

    Advice to ManagementAdvice

    Never understaff and continue with easing in a transition.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Not a bad place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention
    Former Employee - Loss Prevention

    I worked at Marshalls full-time (more than an year)

    Pros

    Flexible schedule. Management will work with you.

    Cons

    Some co-workers can be lazy at times.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Las Cruces, CA (US)
    Current Employee - Retail Sales Associate in Las Cruces, CA (US)

    I have been working at Marshalls part-time (more than an year)

    Pros

    Great and helpful co-workers! They were also flexible with my school schedule.

    Cons

    Low starting pay, but with retail experience you might be able to negotiate.

    Recommends
  11.  

    Loved my job. Was recruited to more stable job environment recently.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls full-time (more than 3 years)

    Pros

    They will promote from within. Flexible hours. Rotten pay and no benefits unless you are full-time. No benefits either if you are not full time.

    Cons

    My boss broke so many company rules and corporate looked the other way. You get trained if you are a favorite. Otherwise, it is put up or shut up!

    Advice to ManagementAdvice

    The culture per the handbook is great if it is upheld.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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