MassMutual Reviews

Updated 16 August 2014
Updated 16 August 2014
292 Reviews

3.2
292 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
124 Ratings

Review Highlights

Pros
  • Good compensation if you produce, friendly work environment (in 12 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • They try to convince you that success relies in making friends and family become your clients (in 8 reviews)

  • Older culture, try to use your connections for their own, no salary (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company, tough to get going

    Former Employee - Anonymous Employee  in  Chicago, IL (US)
    Former Employee - Anonymous Employee in Chicago, IL (US)

    I worked at MassMutual full-time for more than a year

    Pros

    Great company and people to work with

    Cons

    It is tough starting out and building your own practice. Lots of help but you will either have to cold call or go after family and friends

  2. 2 people found this helpful  

    My experience was outstanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Professional  in  Portland, OR (US)
    Former Employee - Financial Professional in Portland, OR (US)

    I worked at MassMutual full-time for less than a year

    Pros

    The training was superb and in depth. Daily training sessions on everything from proper communication rto marketing strategies. The office atmosphere will vary depending on location, but for my office I felt at home immediately. There is a team mentality that contributed to my success.

    Cons

    Like any financial services position based on commission it does get difficult to maintain consistency. You just have to have the patience/resources to put in the time to succeed, because immediate success is very rare.

    Advice to ManagementAdvice

    Continue being involved in the lives of your employees. It worked thus far.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Financial Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor
    Current Employee - Financial Advisor

    I have been working at MassMutual for less than a year

    Pros

    MassMutual allows there agents to broker other insurance carriers. MassMutual allows Financial Advisors to trade stocks, bonds, mutual funds, etf's, structured products for their clients. MassMutual gives their advisors autonomy to run their own business.

    Cons

    You have to pay for your own licenses, computer, mailings, and supplies.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    My experience has been amazing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative  in  Glen Allen, VA (US)
    Current Employee - Financial Services Representative in Glen Allen, VA (US)

    I have been working at MassMutual full-time for more than a year

    Pros

    These office culture is very upbeat and exciting. With a great benefits plan and leadership support, this company allows its employees unlimited growth opportunities

    Cons

    It can sometimes be a little difficult to establish a book of business without a sufficient natural market.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Like being in a cult!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retirement Education Specialist
    Former Employee - Retirement Education Specialist

    I worked at MassMutual full-time for more than 3 years

    Pros

    Being able to work in the field with clients wasn't a bad gig.

    Cons

    All they really care about is numbers. Working with retirement plans, and their participants is about so much more, competency, the ability to build trust and instill confidence...
    Such a cliquey culture of peers, and very poor management. It's sad to say in this modern era that Mass Mutual is still a big ol' sexist boys club. If someone decides they don't like you, even if it's for personal, not professional reasons, look out, it's only a matter of time before they will gang up and run you out of there.
    The corporate culture of RAH, Mass Mutual, sucks. It was like being at a pep rally, rather than being a working professional.

    Advice to ManagementAdvice

    Pay more attention to your 'bad seeds' upper management who get drunk at conferences and behave inappropriately, and weed them out. It's hard to respect a superior who uses homophobic and racial terms that are generally frowned upon.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Not good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual

    Pros

    Good opportunities if self-motivated and outgoing.

    Cons

    Aggressive marketing practices makes you uncomfortable.

  8.  

    Short

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Richmond, VA (US)
    Former Employee - Sales in Richmond, VA (US)

    I worked at MassMutual part-time for less than a year

    Pros

    They require passing life insurance exams

    Cons

    Management has a bunch of stern figures

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    Good company, but no place for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time for more than a year

    Pros

    The salary was not great

    Cons

    No room for advancement and or promotions

    Advice to ManagementAdvice

    Expect to much from their employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    Great Company - Excellent Leadership Team - Cares About Employees - Fantastic Trajectory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Springfield, MA (US)
    Current Employee - Anonymous Employee in Springfield, MA (US)

    I have been working at MassMutual full-time for more than 10 years

    Pros

    Smart and caring people, generally friendly and helpful co-workers, good benefits, consistently strong results, strategic and forward-looking leaders, highly ethical and values based, gives to the community. Excellent employee services including on-site credit union, cafeteria, fitness center, employee store, dry-cleaner/shoe repair/barber-beauty salon, etc. Beautifully redone common area. On-site, free parking. Competitive pay. Collaborative culture.

    Cons

    Springfield location is not the best - no easy way to get there from the highway. Enfield location is right off the highway, though. Implementing lean methodology across company, and while this makes sense in production areas, it's torturous in knowledge-based areas. While lean tools can be helpful, when over-relied on they slow things down rather than make things better. Also, the move to open seating is ridiculous. Noise is distracting and intrusive and there is no privacy. The intent is to foster collaboration, but people just put on headphones so that they can concentrate. Collaborative culture can slow down decision making at times.

    Advice to ManagementAdvice

    Be more flexible about lean. Re-think the open seating concept. Learn and use the tools, but don't be a slave to the methodology.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Fortune 100 company with small town culture

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    - Lots of employee pride about working here
    - People genuinely seem to care about each other and their customers
    - bonus pay has been VERY high the past few years

    Cons

    - slow to change
    - very conservative
    - passive aggressive....say "no" with a smile

    Advice to ManagementAdvice

    Don't be afraid to change. Good companies change before they have to.

    Recommends
    Positive Outlook
    Approves of CEO

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