MasterCard

  www.mastercard.com
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MasterCard Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

3.6 263 reviews

89% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(170 ratings)

76% of employees recommend this company to a friend

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance(in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy"(in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice(in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle(in 9 reviews)

263 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Project Manager

    Project Manager (Current Employee) Saint Louis, MO (US)

    ProsOverall a good company to work. Excellent benefits. Great CEO.

    ConsLots of internal politics. Manager act like a demi-god and they can make or break your career.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Senior Technical Consultant

    (Former Employee) Saint Louis, MO (US)

    ProsBefore they went public they were a very good company - they cared about the employees and their core systems to support the business.

    People were very hard working. Pay and benefits were great.

    ConsEmployees who remain technical over 50 years old are generally treated poorly and have few opportunities for continued professional development.. One manger told me "if they were smart they'd get into management so they get what they deserve".

    Advice to Senior ManagementChange your focus back to creating and maintaining high quality software systems. Fairly treat employees, particularly the long term employees that still have technical expertise in the systems.

    – I'm optimistic about the outlook for this company

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    It's hard to reach the first with no heart

    Business Leader (Former Employee) São Paulo, São Paulo (Brazil)

    Pros- Relevant budget
    - Very nice office / overall benefits package
    - Strong brand
    - International exposure, possibility to international reallocation
    - Growing industry

    Cons- No inspirational leadership. Cold environment, lots of conflicts
    - Too bureaucratic
    - No incentive to the "new", out of box ideas doesn't have real chances to be implemented.
    - Politics, politics, politics.
    - Where's "Priceless" internally?

    Advice to Senior ManagementCaution - employees are not motivated and don't see recognition.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    Good workplace for the enterprising

    Technical Consultant (Current Employee) Saint Louis, MO (US)

    ProsWhat you learn is only limited by your drive to learn. Flexible schedules are a perk. Benefits are competitive. Strong technology focus on the core network enables value added products to be developed.

    ConsBureaucracy in middle management inhibits productivity. Need to create better alignment to vision communicated by executive leadership. Software Development culture not quite state of the art - no vision in procuring the right tools to do the job.

    Advice to Senior ManagementHire better talent and create an environment where they succeed. Stop the cover your ass culture.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    This company is a good company. Their new shared services is a nightmare

    Accounts Payable Temp (Current Employee) O'Fallon, MO (US)

    ProsThe company pays better than market to their employees. The time off policy is very generous. The O
    Fallon building has many perks for the employee.

    ConsThe culture and the actual environment are totally different. MasterCard HR tries to promote work/life balance. Putting the employees first. The actuality is long hours, overworked staff, and a hostile work environment. Management is worried about covering themselves and showing up others so they look good with no regard to the result of the dept. or other employees trying to do their best.

    Advice to Senior ManagementReview the business leader and above in the GBSC transaction services and replace with competent leadership.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Messy Management no Long Term Perspective

    Business Leader (Current Employee) São Paulo, São Paulo (Brazil)

    ProsProfitable and growing market. International career opportunities.

    ConsConfusing Structure and too many levels both horizontal and vertical. Matrix organization creates a chaos on how do determine priorities. Compensation is a one-to-one basis. There are people at the same level/job which more than 200% difference in their salaries. Human Resources launched a hunt season against long-term employees in Brazil

    Advice to Senior ManagementIn Brazil, they just fired 7 people out of 150 employees and all of them , ALL, were more than 10 years employees. Guess what it is the mood of those who are 8 or 9 years old. The local leadership team has completely destroyed its credibility and people are working all worried about losing their jobs. What is crazy in this ? Company results are awesome. So, what's the message here ? Stay old in the company and be kicked out ?

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

     

    Good company to work for.

    Vice President (Current Employee) Purchase, NY (US)

    ProsCompany doing well, good benefits, and good work-life balance

    ConsForget getting promoted at this organization.

    Advice to Senior ManagementPresident should stop being so cocky

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    MasterCard is changing

    Anonymous Employee (Former Employee)

    ProsGood compensation and a lot of good managers

    ConsThe Corporate culture is changing and becoming more cutthroat.

    Advice to Senior ManagementThe talk about the culture is one view but the reality is something different. Figure out what you really want to be and speak and act consistently

    No, I would not recommend this company to a friend

    • Culture & Values
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    CEO is visionary and likeable

    Software Engineer (Current Employee) Dublin, Dublin (Ireland)

    ProsWork life balance
    Great experience
    Passionate employees

    ConsNo salary negotiations for lateral moves
    Salary increments are between 1 and 4%
    No career progression
    Poor management training and support for new management. Managers lack leadership skills, managers lack the balls to fight for what is right.

    Advice to Senior ManagementThe company would lose ambitious (tomorrow leaders) if they do not harness and promote employees.
    Meeting or surpassing expectations should be rewarded financially and with the opportunity of promotions.

    Yes, I would recommend this company to a friend

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    Doesn't get any better!

    Anonymous Employee (Current Employee) O'Fallon, MO (US)

    ProsMasterCard is amazing both in its focus on consumers and on employees. Our benefits are very generous (i.e. 3 weeks of vacation your first year, benefits from Day One, etc.). A ton of training is offered as well as an amazing education assistance policy (100%!!!). Our CEO is down-to-earth, easy to understand and follow his vision, and a good person, what an awesome combination!

    Consbeauracracy is still very heavy in certain areas

    Advice to Senior ManagementToo many rules, too many forms and procedures. Progress has been made but there is much to do.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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