MasterCard
3.6 of 5 221 reviews
www.mastercard.com Purchase, NY 5000+ Employees

MasterCard Reviews

Updated Apr 12, 2014
All Employees Current Employees Only

3.6 221 reviews

                             

87% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(134 ratings)

74% of employees recommend this company to a friend
221 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Work/Life Balance - Plenty of paid time off, ability to take community service days"
    in 30 reviews
  • "Good benefits especially for employees with families"
    in 14 reviews
Cons:
  • "Demands of being part of a growing company can be challenging for work / life balance for some"
    in 6 reviews
  • "Everyone under middle management is expected to work "more than 40 hours" per week"
    in 8 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Great salary, confusing structure

Senior Business Leader (Current Employee)
Purchase, NY (US)

I have been working at MasterCard full-time for more than 3 years

ProsBenefits, commute, smart people. Company tries to create an innovation culture but it is a struggle. Very relationship based, which can be a pro for some people.

ConsEveryone is in charge to the point that no one is. Long tenured employees make change extremely difficult. Structure hinders progress, consensus culture. Complete lack of process consistency in all areas. New leaders come in and we are always starting all over again.

Advice to Senior ManagementFix the the structure and create talent pool depth.

No, I would not recommend this company to a friend

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Suffering identity crisis being a publicly traded corporation.

Anonymous Employee (Former Employee)

I worked at MasterCard full-time for more than 3 years

ProsGood work environment. Good benefits.

ConsPoor middle management. Lack of training, professional development and management process.

Advice to Senior ManagementBring in outside consulting to begin the process for a professionally managed corporate culture.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Depressing

Anonymous Employee (Former Employee)
O'Fallon, MO (US)

I worked at MasterCard full-time for more than 8 years

ProsSalary, flexibility, some very smart and innovative people

ConsFor a company that is suppose to be cutting edge on innovation, mobile commerce, and technology, getting anything actually completed is at a snail's pace. Too much bureacracy, constant backstabbing. Anyone with an ounce of ethics is miserable which is fortunate for the company because most employees don't have any.

Advice to Senior ManagementDon't put so much trust in your business leaders. Many of them are using your money for boondoggles, awarding millions of dollars in contracts to friends and relatives, and taking three hour lunches.

No, I would not recommend this company to a friend

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Senior Engineer, Software Engineering

Senior Engineer, Software Engineering (Former Employee)
Dublin, Dublin (Ireland)

I worked at MasterCard full-time for more than 3 years

Pros- New Office, well fitted out
- Travel for work, generally high standard of hotels and travel arrangements
- Some really talented individuals in the organisation
- Great Social aspect in office
- Labs are doing a lot of good but very silo'ed, minor improvements

Cons- Expectation of working long hours
- Lack of organisation from the top down
- Open plan office, call center feel about it
- Not really a technology company
- Lack of visible career progression
- Overloaded with processes and middle management

Advice to Senior Management- Focus on what really matters, retaining top talent
- Focus on developing new technology
- Don't fear change

No, I would not recommend this company to a friend

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Learned a lot but HR is horrible

Account Executive (Former Employee)
Miami, FL (US)

I worked at MasterCard full-time for more than 5 years

ProsGreat people, learned a lot

ConsHR and career advancement is horrible

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Great place to work for

Software Engineer (Current Employee)
O Fallon, MO (US)

I have been working at MasterCard full-time for more than 3 years

ProsGood career opportunities and room for growth. One can get exposure to both technical and professional skills. It's really easy to let upper management hear your voice. Importance is given to the innovation.

ConsGrowth depends on the team you are in and the manager.

Advice to Senior ManagementTime to pump blood who can bring more energy and can change old school ideas.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Business Learder at MasterCard

Business Leader (Current Employee)
São Paulo, São Paulo (Brazil)

I have been working at MasterCard full-time for less than a year

ProsCalm, balance personal and professional life, stable, secure

Conslack of creativity, too political, low onwership, too much old people

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Senior Account Manager

Account Executive (Former Employee)

I worked at MasterCard full-time for more than 5 years

ProsGood way to get industry wide experience and access to new technology
People are smart and great to work with

ConsTerrible senior level management - out for themselves in Purchase. It's about the bloated stock price.
Management infrastructure is very weak, no training and development for managers, there are many bad people managers
You are generally stuck on an account if its a difficult one. There is very little opportunity to move.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Work like a slave till you're 50, then your position will be eliminated.

Product Analyst (Former Employee)
O'Fallon, MO (US)

I worked at MasterCard full-time for more than 10 years

ProsNice people, solidarity among employees. Young workforce.
They pay fairly well (but you won't have time to spend it).

ConsPeople with seniority tend to be let go because they are expensive/expendable. In the real world, this cost-saving technique is call age discrimination.
Management is completely clueless about what their direct reports are doing -- reviews are managed like high school popularity contests.
Everyone under middle management is expected to work "more than 40 hours" per week. This is glossed over in the interview, but it really means at least 60 hour per week and 24/7 availability.
Mandatory United Way donations; "strong encouragement" to bank at First National Bank of St. Louis (a silent partner of MC).

Advice to Senior ManagementPoor management, can't decide which management style to adopt so they change every few months. MC management will not read these reviews because they really don't care!

No, I would not recommend this company to a friend

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Great benefits but a can be a challenging place to work if in the marketing field

Anonymous Employee (Former Employee)

I worked at MasterCard

ProsBenefits, work life, opportunities, budgets

ConsPolitical, slow, clique, lots of lifers, not a creative atmosphere

– I'm optimistic about the outlook for this company

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NOT JUST SHAPING THE FUTURE. CHANGING IT. Here at MasterCard, we work at the heart of commerce. While our people around the world may be engaged in any number of interesting and exciting projects at any given time, we… Full Overview

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