MasterCard

  www.mastercard.com
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MasterCard Reviews

Updated 19 August 2014
Updated 19 August 2014
276 Reviews

3.8
276 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
180 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    New to MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Professional, Financial Systems  in  London, England
    Current Employee - Senior Professional, Financial Systems in London, England

    Pros

    Very professional
    Colleagues are very friendly, approachable and helpful
    Objectives set for me on day 1 with an induction plan organised
    Highly supportive line manager
    Senior dept manager very visible and approachable

    Cons

    No cons to comment on

    Advice to ManagementAdvice

    None so far. All in all a very positive experience for me in my first two weeks.
    Any rating provided by me is done so on the basis that I have only been here 1.5 weeks so unable to fully evalute certain areas such as Career Opportunities

    Recommends
  2.  

    A lot of good ideas but not much when it comes to action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist  in  London, England
    Current Employee - Product Specialist in London, England

    Pros

    Great work life balance, no one at the office after 7pm

    Cons

    Moves very slowly, HR not very reactive

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your thoughts and experience!

  3.  

    Relaxed culture, not many opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    decent work life balance
    possibility to work from home
    friendly people

    Cons

    no coaching
    "old" company
    no upward mobility
    bonuses are a joke

    Advice to ManagementAdvice

    fire half the people and establish a real performance driven culture with clear performance goals and significant bonuses

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Genuinely nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader  in  London, England
    Former Employee - Business Leader in London, England

    Pros

    Smart, professional and friendly people. Interesting projects.

    Cons

    Not many processes - at times an advantage as no obstacles to decisions, but sometimes it was a hindrance.

    Advice to ManagementAdvice

    Need better alignment and processes between teams and regions.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It was a great brand but wasn't great for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager  in  London, England
    Former Employee - Relationship Manager in London, England

    Pros

    Great Brand global reach, lots of international scope

    Cons

    Things changing very fast that you have to keep up!

    Advice to ManagementAdvice

    Look at training and development plans from day one.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader  in  London, England
    Current Employee - Leader in London, England

    Pros

    Great career opportunities, great senior management. Hungry for innovation and good outlook for growth in the international markets.

    Cons

    Hard to move laterally and vertically. Must network to overcome this.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company- no wonder people dont ever leave!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader
    Current Employee - Business Leader

    Pros

    Amazing collaboration with top minds in payments industry. Sense of innovation is prevelant in the Mastercard of today, staying ahead of the curve, hiring experts in emerging payments areas, digital payments, alternative currencies etc. Lots of great product innovation happening in digital space, that i was not aware of until I started. Havent met a nasty person yet. Everyone is very team focused, havent yet encountered the heavy internal politics that is so common in big corporations. Very impressed with the talent and not just the fact that there are lots of great, highly skilled minds here but that they totally are not afraid to admit when they dont know something and they graciously accept new info from a new person without feeling threatened. Shocking.

    Cons

    There is a slight lacking in direction for new people, ie a sense of 'just jump in wherever you can' which makes you feel sort of under utilized until you get deep into multipl;e projects which just takes a while to happen, but I also appreciate that there isnt a big pressure cooker to have your hands into everything right out of the gate like you get in some smaller co's and start ups. You just kind of gravitate to where your skills are and no one breathes down your neck.

    Advice to ManagementAdvice

    Possibly for the first couple of months it would be helpful to have specific to-do's/fillers assigned while you ramp up in your new role, like give an internal presentation on your areas of expertise from the outside world etc.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Aug 21, 2014VP, Employer Brand Marketing

    We appreciate your comprehensive and candid review - thanks!

  9.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader
    Current Employee - Senior Business Leader

    Pros

    Compensation very competitive, solid management team, loads of career opportunity, company truly cares about its employees

    Cons

    A great deal of lateral opportunity, but can be challenging to find upward opportunity especially at senior management level, at times management is not as transparent as they should be

    Advice to ManagementAdvice

    Become slightly less risk averse, beat Visa to the punch, continue to focus on emerging payment opportunities

    Recommends
    Neutral Outlook
    Approves of CEO

    MasterCard Response

    Aug 18, 2014VP, Employer Brand Marketing

    Thanks for your thoughts - an open, transparent culture is a winning one!

  10.  

    wonderful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    So far my thoughts about Mastercard are very positive. The people and the environment is very friendly. The employees really are commited to the organiztion and management sees it. I can say that I am proud to be a part of this company and look forward to seeing the future here. I would for sure tell friends and family that this is a great place to work.

    Cons

    there are no cons that I have seen

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Aug 19, 2014VP, Employer Brand Marketing

    So glad that your early experience is so positive! Thanks for sharing....

  11.  

    Evolving into a technology company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  San Carlos, CA (US)
    Current Employee - Business Leader in San Carlos, CA (US)

    Pros

    Senior leadership has a great vision for the future of the company and employees have bought in. Strong growth and profitability has allowed for acquisitions to keep pace with the change and innovation. Great benefits, profit sharing and health plan. Great internal communications and resources available to team members. A company with a social conscience.

    Cons

    One challenge is the highly regulated industry environment which inhibits rapid development and change. Can be bureaucratic and sluggish to move.

    Advice to ManagementAdvice

    Communicate clear ownership and install processes to accelerate implementation of new strategic initiatives.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Aug 18, 2014VP, Employer Brand Marketing

    Your sentiment regarding being socially conscious is what brings great pride; as we say Doing Well by Doing Good! thanks for your review

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