MasterCard
3.6 of 5 221 reviews
www.mastercard.com Purchase, NY 5000+ Employees

MasterCard Reviews

Updated Apr 12, 2014
All Employees Current Employees Only

3.6 221 reviews

                             

87% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(134 ratings)

74% of employees recommend this company to a friend
221 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Work/Life Balance - Plenty of paid time off, ability to take community service days"
    in 30 reviews
  • "Good benefits especially for employees with families"
    in 14 reviews
Cons:
  • "Demands of being part of a growing company can be challenging for work / life balance for some"
    in 6 reviews
  • "Everyone under middle management is expected to work "more than 40 hours" per week"
    in 8 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

New to MasterCard

Senior Professional, Financial Systems (Current Employee)
London, England

I have been working at MasterCard full-time for less than a year

ProsVery professional
Colleagues are very friendly, approachable and helpful
Objectives set for me on day 1 with an induction plan organised
Highly supportive line manager
Senior dept manager very visible and approachable

ConsNo cons to comment on

Advice to Senior ManagementNone so far. All in all a very positive experience for me in my first two weeks.
Any rating provided by me is done so on the basis that I have only been here 1.5 weeks so unable to fully evalute certain areas such as Career Opportunities

Yes, I would recommend this company to a friend

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Relaxed culture, not many opportunities for advancement

Anonymous Employee (Current Employee)

I have been working at MasterCard full-time

Prosdecent work life balance
possibility to work from home
friendly people

Consno coaching
"old" company
no upward mobility
bonuses are a joke

Advice to Senior Managementfire half the people and establish a real performance driven culture with clear performance goals and significant bonuses

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Genuinely nice people

Business Leader (Former Employee)
London, England

I worked at MasterCard as a contractor for more than a year

ProsSmart, professional and friendly people. Interesting projects.

ConsNot many processes - at times an advantage as no obstacles to decisions, but sometimes it was a hindrance.

Advice to Senior ManagementNeed better alignment and processes between teams and regions.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Disapproves of CEO

 

It was a great brand but wasn't great for me

Relationship Manager (Former Employee)
London, England

I worked at MasterCard full-time for more than a year

ProsGreat Brand global reach, lots of international scope

ConsThings changing very fast that you have to keep up!

Advice to Senior ManagementLook at training and development plans from day one.

No, I would not recommend this company to a friend

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Leader

Leader (Current Employee)
London, England

I have been working at MasterCard full-time for more than a year

ProsGreat career opportunities, great senior management. Hungry for innovation and good outlook for growth in the international markets.

ConsHard to move laterally and vertically. Must network to overcome this.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Senior Analyst

Senior Analyst (Current Employee)
Saint Louis, MO (US)

I have been working at MasterCard full-time for more than 5 years

ProsCompetitive salary and bonus packages, flexible working hours. A lot of learning opportunities.

ConsWork life balance can be challenging.

Advice to Senior ManagementAllow employees to elect MasterCard stock in the 401K program

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good work environment and work life balance

Director (Current Employee)
São Paulo, São Paulo (Brazil)

I have been working at MasterCard full-time for more than 3 years

ProsVery good environment and good work life balance

ConsIt is not meritocratic, slow decision process, technology development is too cost, slow time to market

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good place to work but sliding backwards

Anonymous Employee (Current Employee)

I have been working at MasterCard full-time for more than 5 years

ProsGood pay, including good bonus that is always paid. Fast pace. Good time off. Ability (even pushed) to move around and try different areas. Looks great on a resume since everyone knows MC.

ConsWhile pay is good raises don't exists. So if you are looking to work here get every penny up front because you won't even keep up with inflation. Health coverage SUCKS!!!! It's very expensive and low coverage. Most of the Execs came up in the company so they micro manage because they did all the jobs before. Red tape everywhere. They are looking to outsource everything in IT that isn't the latest/coolest thing. It's leading to the basics taking forever, and thus costing more, and ironically, leaving less money for the latest/coolest things. Purchase (business) and St. Louis (IT) don't work well together. Ajay says we are an IT company yet he rarely comes to the IT headquarters. If we are an IT company Ajay should move to St. Louis and establish that as the headquarters.

Advice to Senior ManagementDo something about salary range penitration. You are ok now but turn-over will start to really hurt as average pay moves back to the pack. Fix the healthcare package.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Excellent

Anonymous Employee (Former Employee)
Purchase, NY (US)

I worked at MasterCard full-time

ProsEnjoyed my time work at MasterCard

ConsLayoffs have occurred over the years

Yes, I would recommend this company to a friend

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Never bored

Business Leader (Current Employee)
O'Fallon, MO (US)

I have been working at MasterCard full-time for more than 3 years

ProsI get to work with emerging technologies. If you do not like the area you are working in, there are many others to advance your career.

ConsFast paced. Everything is needed yesterday. If you cannot Multi-task, this is not the pace for you.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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