MasterCard

  www.mastercard.com
  www.mastercard.com
Work in HR? Unlock Free Profile

MasterCard Reviews

Updated 10 September 2014
Updated 10 September 2014
281 Reviews
3.8
281 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
185 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    New to MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Professional, Financial Systems  in  London, England
    Current Employee - Senior Professional, Financial Systems in London, England

    I have been working at MasterCard full-time for less than a year

    Pros

    Very professional
    Colleagues are very friendly, approachable and helpful
    Objectives set for me on day 1 with an induction plan organised
    Highly supportive line manager
    Senior dept manager very visible and approachable

    Cons

    No cons to comment on

    Advice to ManagementAdvice

    None so far. All in all a very positive experience for me in my first two weeks.
    Any rating provided by me is done so on the basis that I have only been here 1.5 weeks so unable to fully evalute certain areas such as Career Opportunities

    Recommends
  2.  

    A lot of good ideas but not much when it comes to action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist  in  London, England
    Current Employee - Product Specialist in London, England

    I have been working at MasterCard as a contractor for less than a year

    Pros

    Great work life balance, no one at the office after 7pm

    Cons

    Moves very slowly, HR not very reactive

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your thoughts and experience!

  3. 1 person found this helpful  

    Relaxed culture, not many opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time

    Pros

    decent work life balance
    possibility to work from home
    friendly people

    Cons

    no coaching
    "old" company
    no upward mobility
    bonuses are a joke

    Advice to ManagementAdvice

    fire half the people and establish a real performance driven culture with clear performance goals and significant bonuses

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Genuinely nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader  in  London, England
    Former Employee - Business Leader in London, England

    I worked at MasterCard as a contractor for more than a year

    Pros

    Smart, professional and friendly people. Interesting projects.

    Cons

    Not many processes - at times an advantage as no obstacles to decisions, but sometimes it was a hindrance.

    Advice to ManagementAdvice

    Need better alignment and processes between teams and regions.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It was a great brand but wasn't great for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager  in  London, England
    Former Employee - Relationship Manager in London, England

    I worked at MasterCard full-time for more than a year

    Pros

    Great Brand global reach, lots of international scope

    Cons

    Things changing very fast that you have to keep up!

    Advice to ManagementAdvice

    Look at training and development plans from day one.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader  in  London, England
    Current Employee - Leader in London, England

    I have been working at MasterCard full-time for more than a year

    Pros

    Great career opportunities, great senior management. Hungry for innovation and good outlook for growth in the international markets.

    Cons

    Hard to move laterally and vertically. Must network to overcome this.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader  in  Purchase, NY (US)
    Former Employee - Business Leader in Purchase, NY (US)

    I worked at MasterCard full-time for more than 10 years

    Pros

    Excellent work-life balance. Seems like a lot of opportunity for younger less experienced employees to get visibility and get involved in many training opportunities. Senior management is looking for new ideas and products to be innovative within the industry.

    Cons

    Decision making by some of management is very time consuming. Many people do not want to rock the boat, so there is a lot of looking for a large consensus before a decision is made.

    Advice to ManagementAdvice

    Keep on trying to have mangers be pioneers when it comes to decision making.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Exclusive Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Purchase, NY (US)
    Former Employee - Analyst in Purchase, NY (US)

    I worked at MasterCard full-time for more than 3 years

    Pros

    Great pay and work-life balance

    Cons

    Job security and the integrity of the company is awful

    Advice to ManagementAdvice

    Be transparent with staff

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Smart, Talented Individuals - Company progressing very well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader  in  O'Fallon, MO (US)
    Current Employee - Leader in O'Fallon, MO (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Excellent pay, benefits, vacation, 401k, holidays. If working for the right manager, life is very good. Much room for advancement, coaching and education are encouraged.

    Cons

    Some high-level management have no business "managing" people. Complaints are put back on the lower-level management, who end up stuck in the middle with no alternative but to move to another position. If you are friends with one of these high-level managers, you're in - if not, better looki for another position. On the other side of the house, there aren't many promotions in current positions (even as you grow) unless you apply to a higher level.

    Advice to ManagementAdvice

    HR should listen to their employees, not simply nod and say "I understand." That does not produce results. When People Effectiveness Survey results are published to management and HR 1. Commend those with high results and 2. Deal withi those who have low results. Don't ignore them.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Sep 08, 2014VP, Employer Brand Marketing

    Thank you for your candid remarks. We take reviews and our employee surveys seriously to garner insight for continuous improvement!

  11.  

    Great Exprience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Dubai (United Arab Emirates)
    Current Employee - Senior Project Manager in Dubai (United Arab Emirates)

    I have been working at MasterCard full-time for more than a year

    Pros

    - Great work culture and ethics
    - Takes care of its employees
    - Decent complensation

    Cons

    - Employees could get few more benefits

    Advice to ManagementAdvice

    n.a.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Sep 02, 2014VP, Employer Brand Marketing

    Hearing positive feedback on our culture feels great! Thank you for sharing your thoughts.

Worked for MasterCard? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.