MasterCard
3.6 of 5 228 reviews
www.mastercard.com Purchase, NY 5000+ Employees

MasterCard Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

3.6 228 reviews

                             

87% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(139 ratings)

75% of employees recommend this company to a friend
228 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Very good environment and good work life balance"
    in 34 reviews
  • "Good benefits especially for employees with families"
    in 16 reviews
Cons:
  • "MasterCard HR tries to promote work/life balance"
    in 8 reviews
  • "Everyone under middle management is expected to work "more than 40 hours" per week"
    in 8 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

New to MasterCard

Senior Professional, Financial Systems (Current Employee)
London, England

I have been working at MasterCard full-time for less than a year

ProsVery professional
Colleagues are very friendly, approachable and helpful
Objectives set for me on day 1 with an induction plan organised
Highly supportive line manager
Senior dept manager very visible and approachable

ConsNo cons to comment on

Advice to Senior ManagementNone so far. All in all a very positive experience for me in my first two weeks.
Any rating provided by me is done so on the basis that I have only been here 1.5 weeks so unable to fully evalute certain areas such as Career Opportunities

Yes, I would recommend this company to a friend

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Relaxed culture, not many opportunities for advancement

Anonymous Employee (Current Employee)

I have been working at MasterCard full-time

Prosdecent work life balance
possibility to work from home
friendly people

Consno coaching
"old" company
no upward mobility
bonuses are a joke

Advice to Senior Managementfire half the people and establish a real performance driven culture with clear performance goals and significant bonuses

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Genuinely nice people

Business Leader (Former Employee)
London, England

I worked at MasterCard as a contractor for more than a year

ProsSmart, professional and friendly people. Interesting projects.

ConsNot many processes - at times an advantage as no obstacles to decisions, but sometimes it was a hindrance.

Advice to Senior ManagementNeed better alignment and processes between teams and regions.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Disapproves of CEO

 

It was a great brand but wasn't great for me

Relationship Manager (Former Employee)
London, England

I worked at MasterCard full-time for more than a year

ProsGreat Brand global reach, lots of international scope

ConsThings changing very fast that you have to keep up!

Advice to Senior ManagementLook at training and development plans from day one.

No, I would not recommend this company to a friend

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Leader

Leader (Current Employee)
London, England

I have been working at MasterCard full-time for more than a year

ProsGreat career opportunities, great senior management. Hungry for innovation and good outlook for growth in the international markets.

ConsHard to move laterally and vertically. Must network to overcome this.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Former Employee

Anonymous (Former Employee)
Saint Louis, MO (US)

I worked at MasterCard full-time for more than 5 years

ProsMany great people, nice benefits, good physical environment - interesting work.

ConsPolitics can be very frustrating, some internal management promotions are very questionable! The work life ratio can be extremely unbalanced - depending upon specific managers. Yearly reviews are skewed - above average ratings are not necessarily based on performance - but rather on the clique and opportunities management assigned.

Advice to Senior ManagementTake a closer look at the internal promotion and good old boy network. Review the yearly performance rating policies.

Yes, I would recommend this company to a friend

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Great company culture

Analyst (Former Employee)
Purchase, NY (US)

I worked at MasterCard as a contractor for less than a year

Pros-Very positive environment, friendly people, beautiful headquarters in Purchase. Good/cheap cafeteria with healthy food, and a gym on site. They're very much trying to make a 'Google vibe' there, i.e., they just put in scooters to ride around the office.

-Smart coworkers top-to-bottom. Most of the young grads went to very good universities.

-Solid work/life balance. Not many people working insane hours.

-Stock has been on a roll the last couple years. Wonder how much longer that lasts.

-The company, with their 'MasterCard Labs', is really commited to creating technologically revolutionary products, even if they don't financially benefit the company anytime soon.

Cons-It seemed like a lot of young workers were leaving for AmEx and better paying jobs.

-Very rigid, old-fashioned military-style 'pay-scale'. Can be frustrating that pay and positions are so rigidly defined.

-The public transit commute out to Purchase from the city can take 90 minutes door to desk. This certainly discourages city-livers from joining. The company is trying to rectify this by opening an office in Manhattan (Union Square) and by allowing more remote work.

Advice to Senior Management-Seems like a lot of young workers leave after a year or two for higher paying opportunities at other firms. Not sure if this is actually that much of a problem, perhaps.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Wonderful experience with a great corporate culture.

Consumer Engagement (Former Employee)
O Fallon, MO (US)

I worked at MasterCard as an intern for less than a year

ProsCorporate culture, flexibility, work load, good perks, nice pay. Overall a very good and respected company. They have a wonderful cafeteria in Missouri.

ConsThe communication structure could have been a bit better. The work did become a bit repetitive over time. Nothing that is intolerable for a larger company.

Advice to Senior ManagementBetter communication.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Company

Human Resources (Current Employee)
Miami, FL (US)

I have been working at MasterCard full-time for more than a year

ProsGood management, good benefits. balanced approach

ConsCulture in transition. As any other company in the same situation, some people may have to leave.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Senior Analyst

Senior Analyst (Current Employee)
Saint Louis, MO (US)

I have been working at MasterCard full-time for more than 5 years

ProsCompetitive salary and bonus packages, flexible working hours. A lot of learning opportunities.

ConsWork life balance can be challenging.

Advice to Senior ManagementAllow employees to elect MasterCard stock in the 401K program

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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MasterCard – Why Work for Us?

NOT JUST SHAPING THE FUTURE. CHANGING IT. Here at MasterCard, we work at the heart of commerce. While our people around the world may be engaged in any number of interesting and exciting projects at any given time, we… Full Overview

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