MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated 23 October 2014
Updated 23 October 2014
300 Reviews
3.7
300 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
200 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 10 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    New to MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Professional, Financial Systems in London, England
    Current Employee - Senior Professional, Financial Systems in London, England

    I have been working at MasterCard full-time (less than an year)

    Pros

    Very professional
    Colleagues are very friendly, approachable and helpful
    Objectives set for me on day 1 with an induction plan organised
    Highly supportive line manager
    Senior dept manager very visible and approachable

    Cons

    No cons to comment on

    Advice to ManagementAdvice

    None so far. All in all a very positive experience for me in my first two weeks.
    Any rating provided by me is done so on the basis that I have only been here 1.5 weeks so unable to fully evalute certain areas such as Career Opportunities

    Recommends
  2.  

    A lot of good ideas but not much when it comes to action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist in London, England
    Current Employee - Product Specialist in London, England

    I have been working at MasterCard as a contractor (less than an year)

    Pros

    Great work life balance, no one at the office after 7pm

    Cons

    Moves very slowly, HR not very reactive

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your thoughts and experience!

  3. 1 person found this helpful  

    Relaxed culture, not many opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time

    Pros

    decent work life balance
    possibility to work from home
    friendly people

    Cons

    no coaching
    "old" company
    no upward mobility
    bonuses are a joke

    Advice to ManagementAdvice

    fire half the people and establish a real performance driven culture with clear performance goals and significant bonuses

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    Genuinely nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader in London, England
    Former Employee - Business Leader in London, England

    I worked at MasterCard as a contractor (more than an year)

    Pros

    Smart, professional and friendly people. Interesting projects.

    Cons

    Not many processes - at times an advantage as no obstacles to decisions, but sometimes it was a hindrance.

    Advice to ManagementAdvice

    Need better alignment and processes between teams and regions.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It was a great brand but wasn't great for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager in London, England
    Former Employee - Relationship Manager in London, England

    I worked at MasterCard full-time (more than an year)

    Pros

    Great Brand global reach, lots of international scope

    Cons

    Things changing very fast that you have to keep up!

    Advice to ManagementAdvice

    Look at training and development plans from day one.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader in London, England
    Current Employee - Leader in London, England

    I have been working at MasterCard full-time (more than an year)

    Pros

    Great career opportunities, great senior management. Hungry for innovation and good outlook for growth in the international markets.

    Cons

    Hard to move laterally and vertically. Must network to overcome this.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Software Engineer in Dublin, Dublin (Ireland)
    Current Employee - Software Engineer in Dublin, Dublin (Ireland)

    I have been working at MasterCard full-time (less than an year)

    Pros

    Great atmosphere, environment and people, the company is trying to be a IT company, I think is doing well

    Cons

    Software process need to improve, the management can’t skip process

    Advice to ManagementAdvice

    try listening more the engineers for do the things in the right way, i know is a lot of competitive out there, but sometimes it's better postpone releases

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    MasterCard New York City Office is a great for innovation and product development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in New York, NY (US)
    Current Employee - Vice President in New York, NY (US)

    I have been working at MasterCard full-time (less than an year)

    Pros

    Payment Industry is going through a big change and MasterCard is evolving itself to make it self a better place to work.

    Cons

    Still lot of red tape and process to make things happen.

    Advice to ManagementAdvice

    Look at the bigger picture and plan for beyond 1 or 2 year horizon.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Oct 22, 2014VP, Employer Brand Marketing

    We are thrilled to announce our NYC presence! Our tech hub is one of many exciting changes to come - enjoy the new space.

  10.  

    MasterCard is an amazing company with a world of opportunities and great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)

    I worked at MasterCard full-time (more than 5 years)

    Pros

    The people.. it is a place with hard working, smart, amazing individuals.. not all are perfect but overall it is a privilege to work there.

    Cons

    Very few... it has changed tremendously .. for the better. Tapping into more of the ingenuity of employees, unleashing more of the creativity and executing on it would lead to greater innovation.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Oct 14, 2014VP, Employer Brand Marketing

    Thanks for your comments. People are at the center of our success, today and tomorrow!

  11.  

    A wonderful place for an internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Purchase, NY (US)
    Former Employee - Anonymous Employee in Purchase, NY (US)

    I worked at MasterCard as an intern (less than an year)

    Pros

    Work-life balance is unbelievable - really push taking care of yourself and not working too late at all. Everyone is very down to earth. Compensation is pretty good. Company values are really great. CEO is fantastic.

    Cons

    Probably not enough training. The headquarters are located in Purchase, NY (1 hour outside of NYC), so commute is not ideal.

    Advice to ManagementAdvice

    Should expand offices in NYC to attract top talent. Those just getting out of college do not want to commute from New York City.

    Recommends
    Positive Outlook
    Approves of CEO

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