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MasterCard Reviews

Updated 14 April 2015
376 reviews filtered by
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3.6
376 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
251 Ratings

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)

Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. The best induction process I've witnessed and it's evident that this company care about their staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Marketing in Peterborough, England
    Current Employee - Digital Marketing in Peterborough, England

    I have been working at MasterCard full-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Career progression, personal growth, morale, communication

    Cons

    Large company culture means it's difficult to stay on top of changes

  2. Helpful (2)

    poor work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Analyst in London, England
    Current Employee - Associate Analyst in London, England

    I have been working at MasterCard full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    good pension plan, stress free job

    Cons

    ...stuffy culture, meaningless tasks, far too many lifers holding on their positions killing advancement

    Advice to Management

    ...becoming a tech company is more than just words

  3. A lot of good ideas but not much when it comes to action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Product Specialist in London, England
    Current Contractor - Product Specialist in London, England

    I have been working at MasterCard as a contractor (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work life balance, no one at the office after 7pm

    Cons

    Moves very slowly, HR not very reactive

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your thoughts and experience!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. New to MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Professional, Financial Systems in London, England
    Current Employee - Senior Professional, Financial Systems in London, England

    I have been working at MasterCard full-time (less than a year)

    Recommends
    Recommends

    Pros

    Very professional
    Colleagues are very friendly, approachable and helpful
    Objectives set for me on day 1 with an induction plan organised
    Highly supportive line manager
    Senior dept manager very visible and approachable

    Cons

    No cons to comment on

    Advice to Management

    None so far. All in all a very positive experience for me in my first two weeks.
    Any rating provided by me is done so on the basis that I have only been here 1.5 weeks so unable to fully evalute certain areas such as Career Opportunities

  6. Helpful (1)

    Relaxed culture, not many opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    decent work life balance
    possibility to work from home
    friendly people

    Cons

    no coaching
    "old" company
    no upward mobility
    bonuses are a joke

    Advice to Management

    fire half the people and establish a real performance driven culture with clear performance goals and significant bonuses

  7. Helpful (1)

    Genuinely nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Business Leader in London, England
    Former Contractor - Business Leader in London, England

    I worked at MasterCard as a contractor (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smart, professional and friendly people. Interesting projects.

    Cons

    Not many processes - at times an advantage as no obstacles to decisions, but sometimes it was a hindrance.

    Advice to Management

    Need better alignment and processes between teams and regions.

  8. It was a great brand but wasn't great for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager in London, England
    Former Employee - Relationship Manager in London, England

    I worked at MasterCard full-time (more than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great Brand global reach, lots of international scope

    Cons

    Things changing very fast that you have to keep up!

    Advice to Management

    Look at training and development plans from day one.

  9. Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader in London, England
    Current Employee - Leader in London, England

    I have been working at MasterCard full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great career opportunities, great senior management. Hungry for innovation and good outlook for growth in the international markets.

    Cons

    Hard to move laterally and vertically. Must network to overcome this.

  10. Legal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company moves quickly and there is always something new to learn. Job is never boring. CEO is dynamic and has really moved the company forward over the past several years.

    Cons

    It is difficult to have work/life balance. There is an expectation that things need to get done yesterday. Also too much focus on millennial sand not enough on those with experience.

    Advice to Management

    Stop and take a deep breath. Don't just talk the talk. Realize that people are working way too hard and recognize it.

  11. Senior Managing Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Interesting varied work. Global presence. Some very capable people doing some very interesting things. A lot of opportunities in a fast growing company.

    Cons

    Difficult to get noticed in a large company that has a global presence. It can be a very political place and you have to be careful not to get on the wrong side of people that can get back at you.

    Advice to Management

    There are many great people at MasterCard but it seems that quite a few feel undervalued and under appreciated. Try to do better at motivating your staff and making them feel important and valued.

    MasterCard Response

    Apr 13, 2015VP, Employer Brand Marketing

    Our employees are the key to our success both today and in the future - Thanks for your candid comments - your insight helps us and prospective candidates.

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