MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated 16 December 2014
Updated 16 December 2014
316 Reviews
3.7
316 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
215 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The best induction process I've witnessed and it's evident that this company care about their staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Marketing in Peterborough, England
    Current Employee - Digital Marketing in Peterborough, England

    I have been working at MasterCard full-time (less than an year)

    Pros

    Career progression, personal growth, morale, communication

    Cons

    Large company culture means it's difficult to stay on top of changes

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    poor work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Analyst in London, England
    Current Employee - Associate Analyst in London, England

    I have been working at MasterCard full-time (more than an year)

    Pros

    good pension plan, stress free job

    Cons

    ...stuffy culture, meaningless tasks, far too many lifers holding on their positions killing advancement

    Advice to ManagementAdvice

    ...becoming a tech company is more than just words

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    A lot of good ideas but not much when it comes to action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist in London, England
    Current Employee - Product Specialist in London, England

    I have been working at MasterCard as a contractor (less than an year)

    Pros

    Great work life balance, no one at the office after 7pm

    Cons

    Moves very slowly, HR not very reactive

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your thoughts and experience!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    New to MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Professional, Financial Systems in London, England
    Current Employee - Senior Professional, Financial Systems in London, England

    I have been working at MasterCard full-time (less than an year)

    Pros

    Very professional
    Colleagues are very friendly, approachable and helpful
    Objectives set for me on day 1 with an induction plan organised
    Highly supportive line manager
    Senior dept manager very visible and approachable

    Cons

    No cons to comment on

    Advice to ManagementAdvice

    None so far. All in all a very positive experience for me in my first two weeks.
    Any rating provided by me is done so on the basis that I have only been here 1.5 weeks so unable to fully evalute certain areas such as Career Opportunities

    Recommends
  6. 1 person found this helpful  

    Relaxed culture, not many opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time

    Pros

    decent work life balance
    possibility to work from home
    friendly people

    Cons

    no coaching
    "old" company
    no upward mobility
    bonuses are a joke

    Advice to ManagementAdvice

    fire half the people and establish a real performance driven culture with clear performance goals and significant bonuses

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Genuinely nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader in London, England
    Former Employee - Business Leader in London, England

    I worked at MasterCard as a contractor (more than an year)

    Pros

    Smart, professional and friendly people. Interesting projects.

    Cons

    Not many processes - at times an advantage as no obstacles to decisions, but sometimes it was a hindrance.

    Advice to ManagementAdvice

    Need better alignment and processes between teams and regions.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    It was a great brand but wasn't great for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager in London, England
    Former Employee - Relationship Manager in London, England

    I worked at MasterCard full-time (more than an year)

    Pros

    Great Brand global reach, lots of international scope

    Cons

    Things changing very fast that you have to keep up!

    Advice to ManagementAdvice

    Look at training and development plans from day one.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader in London, England
    Current Employee - Leader in London, England

    I have been working at MasterCard full-time (more than an year)

    Pros

    Great career opportunities, great senior management. Hungry for innovation and good outlook for growth in the international markets.

    Cons

    Hard to move laterally and vertically. Must network to overcome this.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    "Impressive CEO, transparent and inspirational; Opportunities for improvement at Silicon Valley office"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (more than 3 years)

    Pros

    "Impressive CEO and Executive team, global technology leader in payments space, impressive financial results, increasing transformation of brand to technology brand."

    Cons

    "Some of Silicon Valley leadership does not embrace Ajay's transparent or inspirational style. There is a lack of leadership leading, and attrition is mounting. Dissapointing from a global industry leader. Location can be undesireable to Silicon Valley talent pool".

    Advice to ManagementAdvice

    "increase transparency and push authority down. Share what is genuine and honest - less corporate speak and dead silence."

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    work-life balance based on position.

    Cons

    lots of politics. lots of meetings and not a lot of progress

    Neutral Outlook

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