Cookies help us deliver our services. By using our services, you agree to our use of cookies. Click here to learn more

MasterCard Reviews

Updated 23 April 2015
378 reviews filtered by
  • Any Location
  • Any Job Title

Employee Reviews

Sort: Popular Rating Date
  1. Fantastic financial-services company focused on innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Miami, FL (US)
    Former Employee - Intern in Miami, FL (US)

    I worked at MasterCard

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management is very accessible. Everyone is friendly and willing to help in cross-departmental projects.

    Cons

    None that I can think of.

  2. Helpful (4)

    Does HR read these reviews?! Respond to each review on Glassdoor if you actually care about improving MasterCard?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    1) Depending on your group, you can get a global perspective.

    2) For married and family people, HQ is in Westchester

    3) Good 401K Plan

    4) Recognizable Name Brand

    5) Starting to build more open space (but bad execution)

    6) Meaningful assignments, depending on your group and job

    Cons

    1) Layoffs. MA likes to fire good people, rather than placing them in a new group.

    2) Not in the NYC ; not enough young to mid 20s in the Purchase office (this is a con, depending on your age)

    3) Not enough head count; thus we are overworked with the wrong compensation/salary.

    4) We act before we think. MA reacts too fast and we have to deal with all the mess and problems due to poor execution. We need more planning.

    5) At the executive level, there's isn't enough agreement on the road map. Thus, product executions across regions are inconsistent and disconnected at times.

    6) Too much negativity at times. Many people are closed minded and quick to say no to an idea.

    Advice to Management

    1) Less reactive, and more proactive with innovation and strategy.

    In other words, more planning before execution.

    2) Train people to be better managers and how to give guidance

    3) Go big, or just throw in the towel to Visa and AMEX. High risk, high reward. Stopping be so conservative with the P&L.

    Do you (MasterCard/Ajay) want to continue to be 2nd place to Visa or do you want to change the status quo? We need to be more aggressive in our key markets!

    4) Rethink about allocating investments across the company. Do you even measure ROI anymore?

    5) Given the fact that there are dissatisfied people at MA writing bad reviews on Glassdoor, there hasn't been much change in the company.

    Nice new company video?!

  3. Great fast growing company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Asia (Colombia)
    Current Employee - Vice President in Asia (Colombia)

    I have been working at MasterCard

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great colleagues, good opportunity to rotate job function, good learning opportunities, great leadership team!

    Cons

    Some internal processes are cumbersome, better communication of great products, better engagement of younger employees who's aspirations may be different.

    Advice to Management

    Improve internal processes and engagement of younger employees.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. MasterCard Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Purchase, NY (US)
    Former Employee - Account Manager in Purchase, NY (US)

    I worked at MasterCard full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I really liked working for a Westchester based company. It was an easy commute which allowed for better work life balance

    Cons

    There really weren't any cons. I enjoyed the company, my responsibilities, the culture and the people.

    Advice to Management

    Management should continue to inspire all employees creativity and innovativeness. It's the future of the biz.

  6. I have been working at MasterCard

    Pros

    Benefits, location for headquarters, relatively short typical meetings (but a lot of them)

    Cons

    Corporate climate, limited focus on the employees / no training offered, jobs moving outside of the US, very long hours required

  7. MasterCard is a great place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They have a dynamic environment and you collaborate with wonderful, intelligent people.

    Cons

    MasterCard recent outsourcing to India is impacting American jobs that hurts the U.S. economy.

    Advice to Management

    Great leadership; however, some managers need to know the bottom line to become even better leaders.

  8. Helpful (4)

    Easiest job you'll ever have if you get hired at the right level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The CEO is an amazing leader as well as many of the people holding senior management positions. They are incredibly intelligent yet humble. Diversity is absolutely embraced and the right person for the job is hired regardless of gender, culture, age etc. The culture is polite and everyone treats each other with respect. The employees are very sharp and know all aspects of the payments industry. The company embraces innovation and is a leader in emerging payment models.

    Cons

    The company is very top heavy with too many people in middle management who really aren't working. This promotes a country club like atmosphere. There is a huge gap between the senior management team and the people who actually get the work done. It's the business leaders that do all the work without reward or recognition. If you want the easiest job in your life and get paid a lot for doing nothing go for a middle management position at MasterCard.

    Advice to Management

    Get involved. Learn what's really going on. Conduct skip-level reviews. Promote the people who are working hard to bring innovative products to market. Make middle management accountable. Get out of your glass houses and get to know the people who are doing all the hard work. These are the people that will make you successful not the bureaucrats in between.

  9. Great opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader
    Current Employee - Business Leader

    I have been working at MasterCard full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to grow your career if you're willing to put in the work
    Senior management is easily accessible and very approachable
    Great pay and benefits

    Cons

    Mindset needs to change to match the ever-evolving technology from new entrants to the payments space

    Advice to Management

    Company needs to be more nimble to adapt to non-traditional competitive threats

  10. Helpful (1)

    Good vision, not so good delivery

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader
    Former Employee - Business Leader

    I worked at MasterCard full-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good Salary and benefits. High level knowledge of peers and overall consultants. Very defined products and services.

    Cons

    Very political relationship with the traditional business area. Not really consulting...more of a added value service to clients.

    Advice to Management

    Bring in people with a strong electronic payment industry background

  11. Helpful (1)

    Great Company, but a lot of politics at SBL level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Leader in Dubai (United Arab Emirates)
    Current Employee - Product Leader in Dubai (United Arab Emirates)

    I have been working at MasterCard full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great brand, good benefits

    Cons

    Huge gap between salaries within same career level.
    HR are management extension. you can get promoted without sufficient experience if you got support of high management.
    Annual salary increment is almost negligible.

    Advice to Management

    Be fair on the salaries paid for the same career level
    SBL and above should have limited influence on the promotions decision and salaries increments - at least somebody should be there to double check - definitely not the HR!

Work at MasterCard? Share Your Experiences

MasterCard

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.