MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated 16 December 2014
Updated 16 December 2014
316 Reviews
3.7
316 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
215 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Don't be fooled!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader in Purchase, NY (US)
    Current Employee - Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time (more than 8 years)

    Pros

    Good Brand. Good to have on CV. Pleasant working environment and people.

    Cons

    The CEO thinks MC should be young and innovative, so if you are over 40+, you need to be looking over your shoulder. They are on a mission to get rid as many older professionals. However, you would be amazed at some older professionals who cling to their jobs and are the real dead weight.
    After the disaster from their mass dismissal in 2008 in Europe, they now adapt a stealth firing strategy, secreting kicking people out all the time, 80% are women over 40+. They now hire cheaper younger staff, but if those people are smart they will never stick around-no career paths.
    The CEO is more focused on his public image. Since his arrival the number of people from India has increased tenfold. I guess there are no qualified people in the US left?
    Very few if any good managers. Sr. Business Leaders and above have free reign on how badly they can treat people. Human-less Resources are purely there to support management. A real 'Gestapo approach'.
    The Waterloo office in Belgium is being dismantled and many jobs are going to the UK, There is a very anti Western Europe/UK/US feeling in the European region.
    Overall, it's a shame because with the right fearless leadership many of these issues could be minimized.
    The culture is really afraid of people who have an opinion and want to make change, but of course is you are a person like that then this might be a fit.
    It's really a mediocre company pretending to be something it isn't and lucky there is only one competitor-VISA.\
    BTW- WHen you read all those positive reviews they are most likely HR people working for the company, because nobody would write such nonsense!

    Advice to ManagementAdvice

    where do I start?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Summer Intern Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Purchase, NY (US)
    Former Employee - Anonymous Employee in Purchase, NY (US)

    I worked at MasterCard as an intern (less than an year)

    Pros

    Open to discussion, "the largest start-up in the world", trying hard to have cultural transformation, casual working environment, everyone is friendly

    Cons

    a little laid-back for younger generation, organization is a little unorganized

    Advice to ManagementAdvice

    Entry level could be offered higher salary

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    MasterCard New York City Office is a great for innovation and product development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in New York, NY (US)
    Current Employee - Vice President in New York, NY (US)

    I have been working at MasterCard full-time (less than an year)

    Pros

    Payment Industry is going through a big change and MasterCard is evolving itself to make it self a better place to work.

    Cons

    Still lot of red tape and process to make things happen.

    Advice to ManagementAdvice

    Look at the bigger picture and plan for beyond 1 or 2 year horizon.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Oct 22, 2014VP, Employer Brand Marketing

    We are thrilled to announce our NYC presence! Our tech hub is one of many exciting changes to come - enjoy the new space.

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  5.  

    A wonderful place for an internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Purchase, NY (US)
    Former Employee - Anonymous Employee in Purchase, NY (US)

    I worked at MasterCard as an intern (less than an year)

    Pros

    Work-life balance is unbelievable - really push taking care of yourself and not working too late at all. Everyone is very down to earth. Compensation is pretty good. Company values are really great. CEO is fantastic.

    Cons

    Probably not enough training. The headquarters are located in Purchase, NY (1 hour outside of NYC), so commute is not ideal.

    Advice to ManagementAdvice

    Should expand offices in NYC to attract top talent. Those just getting out of college do not want to commute from New York City.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Business Development in Miami, FL (US)
    Current Employee - Vice President Business Development in Miami, FL (US)

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Global company, Leader in the Industry

    Cons

    Corporate environment. Some groups work without taking advantage of others

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    MasterCard is an amazing company with a world of opportunities and great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)

    I worked at MasterCard full-time (more than 5 years)

    Pros

    The people.. it is a place with hard working, smart, amazing individuals.. not all are perfect but overall it is a privilege to work there.

    Cons

    Very few... it has changed tremendously .. for the better. Tapping into more of the ingenuity of employees, unleashing more of the creativity and executing on it would lead to greater innovation.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Oct 14, 2014VP, Employer Brand Marketing

    Thanks for your comments. People are at the center of our success, today and tomorrow!

  8.  

    Summer Intern 2014

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Purchase, NY (US)
    Former Employee - Anonymous Employee in Purchase, NY (US)

    I worked at MasterCard as an intern

    Pros

    MasterCard's summer internship is an excellent program, and gave me true insight into the payments industry. We heard from many different speakers, and even got to participate in a community service day at a local nature preserve. I would recommend this to anyone!

    Cons

    My department did not give me a ton of work, so there were some days where I had limited work...however this pushed me to network with different focus groups and meet lots of people.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A company that is making the shift to digital payments in a quickly evolving industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Support in Purchase, NY (US)
    Current Employee - Corporate Support in Purchase, NY (US)

    I have been working at MasterCard full-time

    Pros

    culture where suggestions are welcome and the idea is to get to know the complex business model and contribute; lots of opportunities for lateral movement and room for advancement at the junior and mid-ranks

    Cons

    consensus driven culture and not always speedy resolution to issues; strategy is widely discussed, but specifics on how to execute can often be amorphous

    Advice to ManagementAdvice

    great to support the rising stars; be straightforward about long-term view with those who may not be

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Had a great experience during my internship!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Intern
    Former Employee - IT Intern

    I worked at MasterCard full-time (less than an year)

    Pros

    .While interning, I had the opportunity to work with other departments
    .The employees are more than happy to let you shadow them
    .Upper management was open to sharing their own life experience, and what I can do to be successful

    Cons

    .There where some moments where I had nothing to do

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Marketing - mid level manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader in Purchase, NY (US)
    Former Employee - Business Leader in Purchase, NY (US)

    I worked at MasterCard full-time (more than 5 years)

    Pros

    Great benefits. Some very smart people. Beginning a culture shift over to a technology company. Lot's of upside.

    Cons

    There's some deadweight in the organization that could easily be eliminated if the company had the fortitude. Marketing is a bit of a mess as a function, especially the US region (lot's of firedrills, senior management says "yes" to everything leaving mid and junior level managers to sort things out and work long hours). Also, if you want to truly be a tech innovator and attract truly innovative people, you might want to consider moving HQ out of the sleepy suburbs and into NYC.

    Advice to ManagementAdvice

    Dig a bit deeper into what people are telling you. A great strategy can be easily derailed by poor execution. Value both types of work, strategic and tactical, equally. Learn to truly prioritize and not just pile projects on top of one another.

    Recommends
    Positive Outlook
    No opinion of CEO

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