MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated 16 December 2014
Updated 16 December 2014
315 Reviews
3.7
315 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
214 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Large company with career growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Analyst in Saint Louis, MO (US)
    Current Employee - Associate Analyst in Saint Louis, MO (US)

    I have been working at MasterCard full-time (less than an year)

    Pros

    Good salary, tons of training available, paid tuition, and work life balance. Good environment. Life balance. High code of conduct and good benefits.

    Cons

    The company is a little top heavy. You get spoiled with the perks there and then working elsewere is unbearable

    Advice to ManagementAdvice

    Be open to your employees

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work. Nice culture and very helpful colleagues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (less than an year)

    Pros

    Work life balance is great. The office culture is super and is consistent across all the regional offices.

    Cons

    Compensation negotiation was painful. If negotiation is not your strength, get a pro to help.

    Advice to ManagementAdvice

    There needs to be some improvement on compensation conversations.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Golden Handcuffs.... Not a Real Technology Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Purchase, NY (US)
    Current Employee - Senior Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time (more than 8 years)

    Pros

    Pay is great and the company is located in Westchester which is a great commute for those within 15-20 minutes of the location. Lot of great people that work at MC.

    Cons

    Leadership is based on ensuring you sit well with the CEO.. if not... you're out. Lots of miserable people. No opportunity for growth especially for minorities... horrible bosses which is encouraged by CEO... Company has invested funds into getting rid of positions or people that don't meet the current "culture". Employees are encouraged to hire talent that are under 30 to drive culture change driven by the CEO. However the catch is that the new talent get frustrated as there is no room to grow. If they feel you get frustrated (young or seasoned talent), they will eliminate your role. Not very innovative and trying hard to hire talent to make them innovative and eliminate those that have been there for a while.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    what a ride...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    they do take care of their staff....very good at promoting the work/life balance

    Cons

    lots of work, not enough staff....

    Advice to ManagementAdvice

    if you keep adding services and products, you need to adjust your staff numbers so you have enough staff to properly support the products you provide.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Sep 29, 2014VP, Employer Brand Marketing

    We appreciate your frank response. Work/Life balance is paramount to employees success. Thank you.

  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Purchase, NY (US)
    Current Employee - Senior Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Interesting work, competitive compensation, development opportunities and good people. Company is undergoing a lot of change - individuals can make an impact. Strong executive management. Good work-life integration.

    Cons

    Company is undergoing a lot of change, which can be hard to navigate. No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic. Company needs more diversity at all levels.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Sep 23, 2014VP, Employer Brand Marketing

    We appreciate your time and attention to writing this review. Your candor helps our Brand build for the future. Thank you.

  7. 2 people found this helpful  

    If it wasn't for the people I would have left years ago

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (more than 3 years)

    Pros

    Great people to work with
    Relaxed Atmosphere
    Nice Benefits
    Very Social
    Great CEO
    and opportunities -depending on what team you end up in

    Cons

    Overall MasterCard is a great company to work for- but this depends what department you work in.
    If like me you were stuck in the wrong department it can make or break your career.
    There were no bonuses, no promotions and no follow through if you raised issues about how things were run. They was a serious lack in communication and although they said they were improving this I hadn't noticed any changed before leaving the company. Many people have left the department due to micromanagement, and more are seeking employment outside the company, which is a shame considering the level of expertise they have.
    I would have remained in the company if an opportunity in another department had become available but unfortunately this did not happen. HR and Management would rather lose good employees than listen to their concerns.

    Advice to ManagementAdvice

    take on board employee's concerns, especially when management receive lower than 5 score on reviews. If this was the other way around managers would be quick to act.
    Budgets need to be standardized across the company, it is very demotivating to see other employees promoted or able to travel 1st class when your team cannot even get a tea and coffee allowance for client meetings.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Profitable company, unpleasant environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Good bonuses
    Attractive grounds
    Good health benefits

    Cons

    Lots of nepotism
    Unpleasant atmosphere
    Unprofessional behavior

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Technology company with many changes up front and adjusting in a high pace market

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    The future looks bright! the amount of investment (M&A) in order to keep up with the Digital Convergence race tells allot!

    Cons

    Many org changes are happening now!

  10. 1 person found this helpful  

    It's a company to work for, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Saint Louis, MO (US)
    Current Employee - Analyst in Saint Louis, MO (US)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Good People, I would recommend a friend to work here

    Cons

    You will notice that some of the senior management don't really care aout their people

    Advice to ManagementAdvice

    Pay attention

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Bankcard industry is amazing but have to be a pro at office politics to work at MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in O'Fallon, MO (US)
    Current Employee - Analyst in O'Fallon, MO (US)

    I have been working at MasterCard as a contractor (more than an year)

    Pros

    Lot of interesting things to learn about bankcard and payments. The company is doing a lot of things right to be a leader in next generation payments. Will recommend to a friend but do due diligence about the team you will be part of.

    Cons

    What happens when you give leadership of highly critical projects to those who never handled people? It's a mess out there when it comes to execution and treating people.

    Often feel I strayed in to an American white boys club where employees are treated literally like lackeys. Bosses try to take credit for everything which went well with no recognition to those who worked on it but if there is an issue aggressively push it down the chain. Work-Life balance? FORGET IT!!
    Contractors are discriminated all the time.

    Advice to ManagementAdvice

    Well treated and happy employees go the extra mile to contribute and the make the work place better. This is where leadership and values trump talent.
    Treat people with respect.

    Recommends
    Positive Outlook
    Approves of CEO

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