MasterCard

  www.mastercard.com
  www.mastercard.com
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MasterCard Reviews

Updated 10 September 2014
Updated 10 September 2014
281 Reviews
3.8
281 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
185 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Former Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Saint Louis, MO (US)
    Former Employee - Anonymous in Saint Louis, MO (US)

    I worked at MasterCard full-time for more than 5 years

    Pros

    Many great people, nice benefits, good physical environment - interesting work.

    Cons

    Politics can be very frustrating, some internal management promotions are very questionable! The work life ratio can be extremely unbalanced - depending upon specific managers. Yearly reviews are skewed - above average ratings are not necessarily based on performance - but rather on the clique and opportunities management assigned.

    Advice to ManagementAdvice

    Take a closer look at the internal promotion and good old boy network. Review the yearly performance rating policies.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Wonderful experience with a great corporate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Engagement  in  O Fallon, MO (US)
    Former Employee - Consumer Engagement in O Fallon, MO (US)

    I worked at MasterCard as an intern for less than a year

    Pros

    Corporate culture, flexibility, work load, good perks, nice pay. Overall a very good and respected company. They have a wonderful cafeteria in Missouri.

    Cons

    The communication structure could have been a bit better. The work did become a bit repetitive over time. Nothing that is intolerable for a larger company.

    Advice to ManagementAdvice

    Better communication.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources  in  Miami, FL (US)
    Current Employee - Human Resources in Miami, FL (US)

    I have been working at MasterCard full-time for more than a year

    Pros

    Good management, good benefits. balanced approach

    Cons

    Culture in transition. As any other company in the same situation, some people may have to leave.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good place to work but sliding backwards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Good pay, including good bonus that is always paid. Fast pace. Good time off. Ability (even pushed) to move around and try different areas. Looks great on a resume since everyone knows MC.

    Cons

    While pay is good raises don't exists. So if you are looking to work here get every penny up front because you won't even keep up with inflation. Health coverage SUCKS!!!! It's very expensive and low coverage. Most of the Execs came up in the company so they micro manage because they did all the jobs before. Red tape everywhere. They are looking to outsource everything in IT that isn't the latest/coolest thing. It's leading to the basics taking forever, and thus costing more, and ironically, leaving less money for the latest/coolest things. Purchase (business) and St. Louis (IT) don't work well together. Ajay says we are an IT company yet he rarely comes to the IT headquarters. If we are an IT company Ajay should move to St. Louis and establish that as the headquarters.

    Advice to ManagementAdvice

    Do something about salary range penitration. You are ok now but turn-over will start to really hurt as average pay moves back to the pack. Fix the healthcare package.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Senior Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Saint Louis, MO (US)
    Current Employee - Senior Analyst in Saint Louis, MO (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Competitive salary and bonus packages, flexible working hours. A lot of learning opportunities.

    Cons

    Work life balance can be challenging.

    Advice to ManagementAdvice

    Allow employees to elect MasterCard stock in the 401K program

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good work environment and work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  São Paulo, São Paulo (Brazil)
    Current Employee - Director in São Paulo, São Paulo (Brazil)

    I have been working at MasterCard full-time for more than 3 years

    Pros

    Very good environment and good work life balance

    Cons

    It is not meritocratic, slow decision process, technology development is too cost, slow time to market

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Excellent

    Former Employee - Anonymous Employee  in  Purchase, NY (US)
    Former Employee - Anonymous Employee in Purchase, NY (US)

    I worked at MasterCard full-time

    Pros

    Enjoyed my time work at MasterCard

    Cons

    Layoffs have occurred over the years

    Recommends
  9.  

    Never bored

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  O'Fallon, MO (US)
    Current Employee - Business Leader in O'Fallon, MO (US)

    I have been working at MasterCard full-time for more than 3 years

    Pros

    I get to work with emerging technologies. If you do not like the area you are working in, there are many others to advance your career.

    Cons

    Fast paced. Everything is needed yesterday. If you cannot Multi-task, this is not the pace for you.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Doesn't get any better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  O'Fallon, MO (US)
    Current Employee - Anonymous Employee in O'Fallon, MO (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    MasterCard is amazing both in its focus on consumers and on employees. Our benefits are very generous (i.e. 3 weeks of vacation your first year, benefits from Day One, etc.). A ton of training is offered as well as an amazing education assistance policy (100%!!!). Our CEO is down-to-earth, easy to understand and follow his vision, and a good person, what an awesome combination!

    Cons

    beauracracy is still very heavy in certain areas

    Advice to ManagementAdvice

    Too many rules, too many forms and procedures. Progress has been made but there is much to do.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Working at MasterCard has been a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Purchase, NY (US)
    Current Employee - Vice President in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 8 years

    Pros

    Company has been on the path of innovation, it has a great business model and our brand is well known.

    Cons

    MasterCard went public in 2006, prior to that they were private. There is an old culture here that is not keen on changing. We need to work on that.

    Advice to ManagementAdvice

    Trying to drive innovation and fun throughout a company is a fantastic things however cannot be done in a suit and tie. Executives need to come to work dressed down to promote a more relaxed environment that promotes innovation

    Recommends
    Positive Outlook
    Approves of CEO

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