Mazda North American Operations

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Mazda North American Operations Reviews

Updated Jul 17, 2014
Mazda North American Operations – Irvine – “Mazda North America Operations”

All Employees Current Employees Only

2.7 35 reviews

68% Approve of the CEO

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Jim O'Sullivan

(25 ratings)

35% of employees recommend this company to a friend
35 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    Good benefits but lazy company

    Anonymous Employee (Former Employee) Irvine, CA (US)

    ProsGood benefits, Friday summer hours, car allowance, casual dress code.

    ConsManagement not held accountable. If sales aren't tracking to objectives, they adjust objectives down to meet sales. When layoffs come the hard working lower level staff is easily let go but its the top management team which continues to make the same mistakes time after time. This is why Mazda makes no improvements in their performance. Profits for Mazda is macroeconomic based. Since the Yen is weak profits are up. It's a false sense of security.

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    • Disapproves of CEO

     

    Great company to work for... if you worked at Ford Motor Company”

    Professional Staff (Current Employee) Bridgewater, NJ (US)

    ProsGood cars. Decent work/life balance. They pay below average but it's better than finding a new job.

    ConsI have never worked for a company as dysfunctional as this one. Regardless of what you may hear from the corporate officers, this company is firmly rooted in Ford from the 1970s. Day-to-day operations are sloppy and unprofessional. Improvements are nearly impossible because there is so much political infighting.

    Advice to Senior ManagementThe guy at the top making decisions never hears your input.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

     

    CYA Environment at Corporate Office

    Specialist (Former Employee) Irvine, CA (US)

    ProsLease car and other benefits. Oh, and, Irvine is nice.

    ConsNot a team environment. Lots of CYA and being thrown under the bus. Company works good workers to death while loafers just listen to iPods or wander around chatting most of the day. Workloads not evenly distributed. Cubicle inhabitants very inconsiderate of others (loud chatting, joking around, smelly foods, too-loud music at workstation, etc.). Company has way too many managers and a very stale senior management team that needs to be cycled out. Company's monthly sales goals often missed, so morale is low. Several smaller departments have too few positions to allow for adequate growth opportunities. Serious, valuable training programs don't exist: you're really on your own. Antiquated computer database/system (green screens on mainframe). Building is showing its age inside and out, plus the A/C hardly works in the summer. Budgets are very tight and departments are frequently asked to cut expenses during fiscal year and/or work with vendors to lower their costs (profits), even after contracts have been fully executed. Company's long-term goals and vision are weak with no realistic plans to achieve them.

    Advice to Senior ManagementDirectors and above really need to find out how middle managers are conducting their business internally. Many can come across as funny or charming, can spin a good tale, and can be convincing, but you need to dig in and learn for yourselves what's really happening. Look for bullying tactics, discrimination, and favoritism. Hitting monthly departmental objectives doesn't always mean the department is actually healthy.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Ok place to work.

    Anonymous Employee (Former Employee) Irvine, CA (US)

    ProsThe design is good. Good people to work with. Great car benefits and is conveniently located.

    ConsGrowth in Mazda is relatively slow or none. Another problem is that the salary is not considered high, compared to other makers. Not too many opportunities.

    Advice to Senior ManagementToo many managers and not enough of the workers to get the job done. Mazda Japan should focus efforts to help Mazda US, not force layoffs and buyouts.

    No, I would not recommend this company to a friend

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    Great company, great products, but......

    District Manager (Current Employee) Bridgewater, NJ (US)

    ProsGreat people and co workers. Real sense of direction of wanting to go forward and grow their market share from it's current 1.9 -2.0% position. Outstanding work/family life balance. Quality of products are the best in the industry. Mazda really wants to take care of their customers and is dedicated to providing excellent service for those in need. Good support from Senior VP, a real "car guy." Small company feel, but still a major player.

    ConsMajor disconnect in three areas. Corporate to the Regions-Regions to the Departments in that Region-Department Heads to the boots on the ground soldiers. No continuity within Regional Depts. Too much room for independent thought from individual Zone /Region Managers. Mazda will not rid themselves of absolutely abysmal Managers. In certain circumstances they don't want the industry's best. Managers are allowed to run amuck with absolutely no help from HR. Forget real advancement in the Company unless you are one of the "golden children" that has FORD pedigree. FORD nepotism is still very alive and well at Mazda. Someone at the top needs to really address this situation to give dedicated and faithful employees a chance.

    Advice to Senior ManagementTwo issues that need to be addressed. 1) Take proactive steps to improve your Dealer Body. Way too many Dealer partners that NEED TO GO IMMEDIATELY!! Come up with a plan to stroke a check and get rid of these poor performers. Mazda will never, ever grow from where it is now to where you want to go with the current Dealer body. 2) All C/D level Managers need to be evaluated by their direct employees on a yearly basis. You are harboring some pretty horrific & ineffective managers that are allowed ruin this company from a subordinate's view. Take the Leadership 360 survey results and have someone who isn't a "friend of a friend (FORD)" review them. Mazda will be a mediocre at best company to work for from an employee viewpoint unless some changes are made.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Overall good company

    Anonymous Employee (Current Employee)

    ProsLots of opportunities if you are able to work within the system

    ConsNo real cons to report. Was treated fairly.

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    • Disapproves of CEO

     

    Doom Doom

    District Service Manager (Current Employee) Bridgewater, NJ (US)

    ProsProducts are amazing. Work life balance is great. Pension is good. Pay is so-so.

    ConsManagers are not equipped to manage people. They utilize techniques to scare and intimidate their employees. They reorganize every few years, the good people leave, the near retirement ago employees stay and drag down moral. HR is a horror show. Regional managers are Ford-era flunkies that could not make it elsewhere. Jim O and his cronies are killing this company.

    Advice to Senior ManagementOne more re-org and push out the dead weight.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Sales Management should be replaced; they don't have a clue.

    Anonymous Employee (Current Employee)

    ProsCompany Car and demo policy.

    ConsMid-Management.
    Sycophantic behaviors are rewarded.
    Treatment of employees is not uniform.
    Product lines cannibalize each other.

    Advice to Senior ManagementReorganization of sales management in the Western Region needs to be considered. The managers achieve objectives purely by luck. Who can't sell a car in Southern California?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    The best company I have work for...period.

    District Manager (Current Employee)

    ProsGreat culture, do not take themselves to seriously, great managers who see the big picture and want to help grow their employees into future leaders

    ConsNot a large company so there is sometimes not a lot of places to move in terms of career progression

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    IT dept lacks standard processes

    Systems Analyst/Developer (Former Employee) Irvine, CA (US)

    ProsQuick decision on new implementations and projects, nice perks

    ConsNo standard IT processes or methodology for in house IT projects, IT vendor selection based primarily on cost alone in many cases, quality of deliverable is not considered. The culture does not promote new ideas or risk taking rather just expects you to go with the flow

    Advice to Senior ManagementRotate people more often in different roles to give them challenges and exposure to new functions

    No, I would not recommend this company to a friend

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