MetLife Reviews

Updated 19 October 2014
Updated 19 October 2014
985 Reviews
3.0
985 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
331 Ratings

Review Highlights

Pros
  • The work life balance is a plus; especially for working professionals with families (in 117 reviews)

  • MetLife has great benefits and different positions in different departments (in 72 reviews)


Cons
  • Some of the supervisors don't allow flexibility as far as work-life balance (in 26 reviews)

  • Lack of visibility to senior management as to who is doing the actual job (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Hectic but fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Consultant in London, England
    Current Employee - IT Consultant in London, England

    I have been working at MetLife as a contractor (more than an year)

    Pros

    great team of people in the UK office

    Cons

    none that I can think of

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Ruthless, rude, uncaring, backbiting disorganised company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife

    Pros

    None whatsoever. This company is going nowhere fast

    Cons

    Company values are spouted but not followed, loads of backbiting, no team spirit, expected to work long hours for no reward, no work life balance, no support, terrible exec team. This company in the UK thinks it is better than it is, it is so disorganised with a terrible exec team that act like children and have little or no management experience at this level. Bad things are round the corner for this company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Great Colleagues, good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at MetLife full-time (more than 5 years)

    Pros

    Benefits are good and most colleagues are very nice.

    Cons

    Difficult to progress, poor salaries internally

    Advice to ManagementAdvice

    Reward the people that work hard for you

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good Company to work for but only on contract basis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Manager in London, England
    Former Employee - Programmer Manager in London, England

    I worked at MetLife as a contractor (more than 3 years)

    Pros

    Great offices location in London.

    Cons

    Very biurocratic and US centric organization you have to be either American or extremely well connected in America to reach executive roles. A lot over very heavy characters that in most cases limit the ability of this company and brand to fully develop in the UK

    Advice to ManagementAdvice

    Focus on innovation as opposed to autocratic backward processes. Enforce key talent to manage the business in a modern and forward looking way. Only the lack of innovation is keeping this company from growth, that’s 100% visible in the stock price which should be well over 70 by now. Management can’t come up with a credible growth story they can sell to the marker & analysts. Develop a strategy, establish milestones, realize the milestone show growth, build investor confidence that you can deliver on your strategies then benefit. Unfortunate management has a poor story, no one buys it, they poorly define milestones, can’t deliver them or show that they delivered them, cant’ differentiate themselves from the rest of the insurance market, hence the $40 share price.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    a good company that do the right thing for staff and customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Consultant in Newcastle upon Tyne, England
    Current Employee - Sales Consultant in Newcastle upon Tyne, England

    I have been working at MetLife

    Pros

    very good money, good products to sell that do what they are supposed to do, excellent admin & support,

    Cons

    poor career advancement, commision only sales basis, no prospects just pure sales position

    Advice to ManagementAdvice

    the management do a very good job of leading the sales force but more recognition is needed

    Recommends
    No opinion of CEO
  7.  

    Don't swamp the UK creativity in American approaches to business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Manager
    Current Employee - IT Manager

    I have been working at MetLife

    Pros

    It is a stable reliable company to work for that is not going anywhere soon and provides reasonable benefits and the opportunity to work outside London. But, a number of times I have seen really good ideas generated by UK staff and the result is often that US policies and approaches are applied without really considering the idea generated.

    Cons

    American ownership can be a bit of a downer when they run roughshod over the ideas and innovations of staff in the UK. A number of times I have seen really good ideas generated by UK staff and the result is often that US policies and approaches are applied without really considering the idea generated.

    Advice to ManagementAdvice

    Nurture the creativity of staff in the UK and encourage there independence.

    No opinion of CEO
  8. 4 people found this helpful  

    Outstanding company, but inconsistent experience for associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Somerset, NJ (US)
    Former Employee - IT Manager in Somerset, NJ (US)

    I worked at MetLife full-time (more than 8 years)

    Pros

    A company that you can be proud to work for.
    Decent pay and benefits.
    Incredible work/life balance (depending on the organization)
    Pockets of excellence and some really cutting-edge architecture, technology and behaviors
    Some of the best people that I've ever had the pleasure of working with
    Lots of opportunity to contribute (depending on your manager)

    Cons

    Small pockets of political backstabbing and "culture of blame" groups.
    Pockets of outdated technology and behaviors.
    No accountability or 360-degree feedback for managers. Luckily, most are good, but there's no mechanism for calling out the ones destroying morale.
    Extremely poor oversight of the transition of IT Staff to Raleigh. Many people are being hired and given no support, direction or motivation and it's created a lot of dissent and frustration. Managers should have been moved/hired first like they did on the business side.
    Generous separation packages encouraged people who *could* find jobs to take the money and run rather than relocate or look for internal reassignment.

    Advice to ManagementAdvice

    Focus on developing/moving/building leadership in Raleigh to mitigate the damage to morale that's already occured/occuring.
    Implement bottom-up feedback and reviews to identify the managers that are undermining your vision.
    Put skills inventories back in place to identify the talent that you have rather than continually going outside to consultants or hiring to plug gaps that don't actually exist.
    Leverage the breadth of experience that your people bring to the table instead of being narrowly focused on HR-defined job functions.
    Shift more responsibility/accountability to managers and employees and stop consolidating all of the decision-making at the top. (eg: operating budgets, expenses, bonuses, salary treatment, etc.) If the managers can't handle it, train them or replace them. Fund services appropriately and let the managers figure out how to deliver.
    Consider incentivizing employees to stay rather than paying them to leave.

    5 out of the 7 managers that I had there were among the best that I ever had. If it hadn't been for the package, I would have jumped at the opportunity to join another team within the company. While I could (and did) find a higher level position and salary, there's a lot to be said for being part of MetLife.

    If you're a current employee and frustrated, just know that it's not the whole company. Talk to other teams and look for other opportunities. There's a reason why some people stay with the company for their entire career and it's not apathy.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at MetLife

    Pros

    Benefits, good people, big company

    Cons

    Slow growth potential, don't communicate very well

    Advice to ManagementAdvice

    Allow growth

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    MetLife Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Lead in Irvine, CA (US)
    Current Employee - Senior Project Lead in Irvine, CA (US)

    I have been working at MetLife full-time (more than 10 years)

    Pros

    Good management, challenging projects, good benefits and balanced work-life environment. It allows to select carrier path. It allows for the training.

    Cons

    It is very big company and sometimes it takes longer to take the decisions. It doen't allow to work from the home.

    Advice to ManagementAdvice

    Promote talented individuals faster

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    MetLife

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife full-time (more than 8 years)

    Pros

    I enjoy the work life balance in my position and sdenior management

    Cons

    want to see more opportunities toward growth

    Advice to ManagementAdvice

    guide your direct reports and team the opporttunity to look at other opportunity\ies when the time is right

    Recommends
    Positive Outlook
    Approves of CEO

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