MetLife Reviews

I have been working at MetLife as a contractor for more than a year

Pros – great team of people in the UK office

Cons – none that I can think of

Advice to Senior Management – n/a

Yes, I would recommend this company to a friend

I worked at MetLife as a contractor for more than 3 years

Pros – Great offices location in London.

Cons – Very biurocratic and US centric organization you have to be either American or extremely well connected in America to reach executive roles. A lot over very heavy characters that in most cases limit the ability of this company and brand to fully develop in the UK

Advice to Senior Management – Focus on innovation as opposed to autocratic backward processes. Enforce key talent to manage the business in a modern and forward looking way. Only the lack of innovation is keeping this company from growth, that’s 100% visible in the stock price which should be well over 70 by now. Management can’t come up with a credible growth story they can sell to the marker & analysts. Develop a strategy, establish milestones, realize the milestone show growth, build investor confidence that you can deliver on your strategies then benefit. Unfortunate management has a poor story, no one buys it, they poorly define milestones, can’t deliver them or show that they delivered them, cant’ differentiate themselves from the rest of the insurance market, hence the $40 share price.

No, I would not recommend this company to a friend

I have been working at MetLife

Pros – very good money, good products to sell that do what they are supposed to do, excellent admin & support,

Cons – poor career advancement, commision only sales basis, no prospects just pure sales position

Advice to Senior Management – the management do a very good job of leading the sales force but more recognition is needed

Yes, I would recommend this company to a friend

I have been working at MetLife

Pros – It is a stable reliable company to work for that is not going anywhere soon and provides reasonable benefits and the opportunity to work outside London. But, a number of times I have seen really good ideas generated by UK staff and the result is often that US policies and approaches are applied without really considering the idea generated.

Cons – American ownership can be a bit of a downer when they run roughshod over the ideas and innovations of staff in the UK. A number of times I have seen really good ideas generated by UK staff and the result is often that US policies and approaches are applied without really considering the idea generated.

Advice to Senior Management – Nurture the creativity of staff in the UK and encourage there independence.

I have been working at MetLife full-time for more than 3 years

Pros – Great company, great brand, and great products. Local support is good. Training and resources are abundant. Benefits are great and the retirement and matching 401K are excellent. Compensation is very competitive and the people are great to work with.

Cons – Customer service is very poor and often causes more problems than they fix. If you don't need all of the benefits and services they provide advisors you will still have to pay for them in the form of giving up part of your commission. IT is behind and needs improving.

Advice to Senior Management – Improve IT and work to make customer service more knowledgeable!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at MetLife full-time for more than 10 years

Pros – Leadership recognizes good work ethic, talent development and a team effort to get the job done. If you are willing to put yourself out there, to show your capabilities and the value you can bring to the table, you will be given a chance to share your talents.

Cons – Change comes slowly, especially when looking at technology changes.
Working through the politics and red tape seem to take forever.

Advice to Senior Management – Continue to provide opportunity for employees to grow by hightlighting their talents. Provide all employees the sense of a work / life balance. Reward employees for their contributions to make this company successful. Happy employees will be loyal and work hard when they take pride in what they do each and every day.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at MetLife full-time for more than 3 years

Pros – Strong benefits, good pay, and solid company. In general the employee culture is one of getting the work done correctly and quickly, and in the customer service call center the expectations are reasonable.

Cons – It's a no hang -up call center, meaning that no matter how nasty a caller gets you have to stay on the phone. Sometimes the back office admin teams make decisions without even considering the impact on the customers.

Advice to Senior Management – Try spending a week on the phones with irate customers every few months to remind yourself that every decision has consequences.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at MetLife full-time for more than 7 years

Pros – great work/ life balance, smart management, good training/ education if you take advantage of it/ seek it out, bonuses are great if you get a good rating, great place to grow when more junior in your career

Cons – hard to move up the corporate ladder and each department has different criteria for moving up, company hasn't really moved 100% into the digital world, there are still many growing pains of becoming a global company

Advice to Senior Management – create clear pathing for promotions

Yes, I would recommend this company to a friend

I worked at MetLife

Pros – The pay is good for management level positions.

Cons – The frequent reorganization of departments leads to frequent layoffs.

Yes, I would recommend this company to a friend

I have been working at MetLife full-time for more than a year

Pros – Flexible work schedule
Unlimited earning potential

Cons – Misguided company missions
Little managerial direction/support
Inefficient operations
Misleading opportunity

Advice to Senior Management – Find the true direction of the firm and manage people people towards that. Focus on support, coaching and efficiency and honesty.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company