Michaels Stores Reviews

I have been working at Michaels Stores part-time for less than a year

Pros – The work can be fun. I have enjoyed learning a specialized skill, and it never gets boring as there is always an excess of work to do. This is a job that requires design talent and artistic knowledge, so if you have that, this is a job where that is much appreciated.

Cons – The manager is very demanding and rude. The workload is unbelievably high. Expectations are unrealistic, and no one is ever pleased with anything. Morale is horrible throughout the store because everyone just complains about everything and everyone else, and workers have no respect for one another. The framers have about 10 times more work to do than anyone else in the store, during a regular shift, but even besides that, framers are then expected to sweep the whole store, clean bathrooms, and others tasks that they should no have to do when they are the only ones with actual, real work to do.

Advice to Senior Management – Appreciate your framers more, because the amount of work they are expected to complete each shift is ridiculous, especially considering that every singe detail has to be 100% perfect 100% of the time. Make the cashiers sweep the floor and take out the trash. Framers do not have time for that. No one else in the store can do what we do, so respect that and let us do our jobs. Spend more time training framers before putting tons of responsibility on their shoulders. Have more patience because it is hard work, and takes time to learn how to do it meticulously perfect at light speed. HIRE PEOPLE WITH BETTER ATTITUDES!

No, I would not recommend this company to a friend

I have been working at Michaels Stores full-time for less than a year

Pros – Great Advancement opportunity for those willing to work hard.

Cons – Part time employee give very few hours, so I can understand the turn around.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Michaels Stores part-time for more than a year

Pros – Solving interesting problems, creative freedom.

Cons – The company is very cheap and frugal. Don't expect more than 30 hours in a week unless you're in a busy store AND are the best member on the team. I've racked up the most hours since my arrival and I've only hit 40 hours in a week twice and I've been the victim of cuts down to 1-2 days a week.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Michaels Stores part-time for less than a year

Pros – Coworkers are very friendly
Coworkers know how to work together to get a job done
Management is very friendly and understanding
Good discount- 20% off regular priced items

Cons – Terrible hours/ scheduling
-some weeks I would have 5 hours while some I would have 20 hours
Low pay for the amount of work
Some of the upper management was very condescending
-If you had a question the upper managers would talk down to you even if the question was on that you couldn't/ wouldn't know the answer to

Advice to Senior Management – have a set schedule for the employees, and give more hours.

Yes, I would recommend this company to a friend

I worked at Michaels Stores full-time for more than 3 years

Pros – Fun place to work most of the year
Good compensation & schedule
Online training programs
Work with schedule

Cons – Peak season is chaotic due to ongoing sets the entire duration.
Hourly pay not competitive in some areas
A lot of workload with little resources

Advice to Senior Management – more attention to the specific needs of the low volume stores. Delays and low quantities of seasonal freight needs must improve.

Yes, I would recommend this company to a friend

I have been working at Michaels Stores part-time for less than a year

Pros – I have learned a lot about various different crafts. I get to meet people with common interests. Managers are fabulous.

Cons – Pay is low for the work required. There is a fifteen minute break for 5 1/2 hour shifts, no sitting in between. Had feet problems due to this. People are very messy, and are constantly fixing and cleaning up messes.

Advice to Senior Management – Pay employees better, they'll be happier, and stay longer. There's too much competition out there to keep good employees at such a low rate. I can count on one hand the amount of my coworkers that really care about their job.

No, I would not recommend this company to a friend

I worked at Michaels Stores part-time for less than a year

Pros – Easy going environment with friendly people, job is not too hard to get the hang of and is fun. Associates are a team and will help each other to succeed.

Cons – hours get cut all the time, some of the customers are pretty dumb, not always positive motivation from managment

Advice to Senior Management – less people so there are more hours, more motivation to be successful

Yes, I would recommend this company to a friend

I worked at Michaels Stores part-time for less than a year

Pros – Michaels prides itself on customer service, so everyone at the store I worked at was naturally friendly. It had a really good atmosphere and most of the customers were nice. The work is not terribly difficult.

Cons – There was no training program at the store I worked at. I shadowed another cashier for about 20 minutes before replacing her as head cashier in the middle of a busy sale. It was extremely hectic for the first week or two.

Advice to Senior Management – The implementation of a training program would make cashiers a lot more efficient and would reduce the need to call management to the front for help.

Yes, I would recommend this company to a friend

I worked at Michaels Stores part-time for less than a year

Pros – The store is well-stocked and very pleasant. Most of the associates are very helpful and accommodating to the customers. I found the customers to be exciting and energetic with respect to their projects. They are innovative and eager for direction and advice.

Cons – The training is spotty and inconsistent. There seem to be as many different interpretations of the rules as there are customers. This makes learning and understanding store policy frustrating and confusing. It also puts the cashier in an untenable position with the customer when the manager comes over and "bends" the rules (i.e.. coupon redemption) placing the cashier in the role of "bad guy."

Advice to Senior Management – 1. Please pay close attention to how middle management views and treats non-English-speaking customers.
2. Implement a consistent, comprehensive training program for all new employees. It should be as detailed as possible with the understanding that each day will likely bring a new and different "variation on the theme."
3. For consistency's sake, assign specific individuals to be "Company Trainers."
4. Address issues of cashier vigilance from the very first day. Most of us are unaware of the various ways unscrupulous customers will try to get away without paying for something.
5. Remind managers that how they treat their co-workers is very visible to the customer. It has to make the shopping experience less than pleasant when the shopper witnesses an associate being reprimanded publicly.

No, I would not recommend this company to a friend

I worked at Michaels Stores full-time for more than 3 years

Pros – people, customer service, creativity, artistic

Cons – corporate drags feet, and then beats up employee when sales are down

Advice to Senior Management – work with your employees and involve in the education of product

No, I would not recommend this company to a friend