Molina Healthcare

  www.molinahealthcare.com
  www.molinahealthcare.com

Molina Healthcare Reviews

Updated 27 October 2014
Updated 27 October 2014
183 Reviews
2.6
183 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Molina Healthcare Chairman, President, and CEO; Chairman, Molina Healthcare of California J. Mario Molina
J. Mario Molina
109 Ratings

Review Highlights

Pros
  • Pay is decent and benefits aren't bad (in 9 reviews)

  • Good Benefits, good vacation and flexible time (in 13 reviews)


Cons
  • Promises are made for advancement and not kept by upper management (in 12 reviews)

  • Worst work-life balance I've ever had the displeasure to experience (in 6 reviews)

More Highlights

Employee Reviews

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  1.  

    A great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Molina Healthcare

    Pros

    This is a very family-friendly company.

    Cons

    Disparate organizations in support roles.

    Advice to ManagementAdvice

    Centralize your support (e.g., technical, IT) organizations. The same support structures can be found in Texas, Louisiana and Utah. Coordination becomes difficult.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Molina Healthcare of Michigan - used to be a great place to work - STAY AWAY!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerical in Troy, MI (US)
    Former Employee - Clerical in Troy, MI (US)

    I worked at Molina Healthcare full-time (more than 10 years)

    Pros

    Office location good, benifits ok, work hours ok

    Cons

    Where do I start - Leadership is not "Leadership". HR is useless. Management does not hold people accountable for their workload, bad attitudes, insubordination to manager/supervisor, constant cell phone usage w/loud disruptive conversations. Department is losing dependable, long-term staff due to the lack of communication and what is being allowed to continue. The more non-productive, disrespectful, rude (to Providers/co-workers), non-team player you are - the better you are treated by Management. I do not understand why this is allowed. HR will do nothing, and they are allowed to continue creating a stressful work environment. Why is it, staff can come in (clock in) and go eat breakfast for 30 minutes, while others have to work? Complaints have been lodged with management, management is aware of these individuals - yet nothing has been, or will be done. I am not just speaking of recently, this has been evolving for some time. I would not recommend anyone to work there.

    Advice to ManagementAdvice

    Need to put in a "REAL" Human Resources Department. Also, Leadership/Management needs to change. Either send them to classes, or replace them. Have better communication with staff, and respond to their concerns and/or need for workload assistance. I never thought I would see Molina MI become such a stressful and awful place to work. 90% of staff - HATE coming in, it is truly becoming a "postal environment". You are losing too many good staff. Management staff in the past, were truly Management. CORPORATE MANAGEMENT - you need to get involved, before Molina Michigan sprials out of control!! I'm no longer there, so you can heed these words and make changes, or not -- I'm not affected and won't have to think about what I could have done.

    Doesn't Recommend
    Negative Outlook
  3. 2 people found this helpful  

    Member Services, Esclation, Provider Services Terrible Service to Molina Members

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Supervisor in Long Beach, CA (US)
    Current Employee - Customer Service Supervisor in Long Beach, CA (US)

    I have been working at Molina Healthcare full-time (less than an year)

    Pros

    Ok Pay, Ok benefits. Good office facilities. Great company if you are Spanish speaker with very little skills.

    Cons

    If you are Spanish this is the company to work for. They hire friends and family members who have no skills. They use the IM environment to help each other out. Everyone knows someone. Some of the supervisors have a hard time spelling simple words at high school level. Have no clue how to handle crisis. Very lazy people in management. Most are threatened by people who can speak good English and have some brains. If you are the type that like to dress like your going to a night well you will enjoy Molina dress code. They take business casual to a whole new level. They allow tattoos - you don't need to cover it up. Member service and outbound outreach has poor leadership. Most of the sups are just drones. I feel bad for the poor who are taken advantage of by the state and health care companies like Molina.

    Advice to ManagementAdvice

    You need to make sure there is cultural diversity. Hire people who can read, write , have basic grammar. Monitor the leadership. Leadership training for all supervisors and mangers. Get them to be accountable and not lazy.
    Hire decent people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Roller coaster

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Molina Healthcare

    Pros

    Great location, some great managers.

    Cons

    Some employees are very difficult to work with, everyone knows each other (referrals).

    Advice to ManagementAdvice

    Hire more non-referrals!

  6.  

    Molina Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Long Beach, CA (US)
    Current Employee - Anonymous Employee in Long Beach, CA (US)

    I have been working at Molina Healthcare

    Pros

    personal growth, learning, people, culture, environment

    Cons

    in-house training classes need some restructuring

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Working here for 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - API in Long Beach, CA (US)
    Current Employee - API in Long Beach, CA (US)

    I have been working at Molina Healthcare full-time (more than an year)

    Pros

    Good working offices. Supervisor support when needed. Good place to start your career to learn and earn experience.

    Cons

    Underpaid in some cases. They pay you low but expect you work much more than the level they advertised in job posts. They take advantage of your capabilities to do complicated work as much as they can without thinking how to have a corespondent compensation for these!!! As a result, good employees have to leave for better opportunities. Second, they refuse to pay you overtime even though they know you have to work overtime to complete their assignments. Finally you have to take work home without pay if you want not to look bad in front of them, which will affect your humble benefits. Stupid coaching and training system which just creates un-realistic imagination to fill in the coaching forms, cost time, money, create unnecessary pressure, but doesn't bring any effectiveness and improvements.

    Advice to ManagementAdvice

    Please think about your employees. If they can do the jobs which nobody in the department can, please consider a fair compensation for them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Print and Fulfillment department dissolved and outsourced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Print and Fulfillment Specialist in Bothell, WA (US)
    Current Employee - Print and Fulfillment Specialist in Bothell, WA (US)

    I have been working at Molina Healthcare full-time (more than an year)

    Pros

    There were some extremely experienced team members who were able to handle huge challenges, and I learned a lot from them in the year I was there.

    Cons

    In 2014 it was decided to dissolve the in-house print and fulfillment department and outsource it. So as of summer 2014, it simply doesn't exist.
    One of the problems the department had was a cliquish attitude. There was a high school-style "in" group, which got old.
    Another issue was the lack of understanding (or willingness to understand) the time needed to produce custom printed materials on the part of the other offices in the company. There was also a great deal of disorganization. (Perhaps that will be improved on by the vendor who is taking over the department.)

    Advice to ManagementAdvice

    Set up an online materials request web site, with requester profiles which include their department, what they have ordered in the past, and subscriptions to materials they'd like to order in the future - so they'll get a 'ping' when someone else in their office places an order for something, they can jump in and order at the same time. Getting a small order for something, followed a week later by another small request for the same thing, is inefficient and not cost effective.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Worst plantation ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Albuquerque, NM (US)
    Current Employee - Anonymous in Albuquerque, NM (US)

    I have been working at Molina Healthcare full-time (more than an year)

    Pros

    Pay is decent and benefits aren't bad

    Cons

    Mid- and senior management are complete morons. Employees are slaves expected to just nod their heads and say "Yes massuh" to every idiotic order. Employees are never consulted when processes are changed and do not feel valued. Employees at this health plan are leaving in droves. Office politics are not even thinly disguised, and your advancement is based on who you know. They keep the dysfunctional employees and run off the good ones. I will be gone as soon as I find another job.

    Advice to ManagementAdvice

    Advice to corporate: Clean house.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Good stated intentions, haven't figured out how to follow through

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Long Beach, CA (US)
    Current Employee - Anonymous Employee in Long Beach, CA (US)

    I have been working at Molina Healthcare full-time (more than an year)

    Pros

    Helping the under-served with healthcare is a rewarding feeling.

    Cons

    Poor compensation for long work hours. Lack of flexibility in middle/upper management, and lack of regard for work-life balance. Communication is lacking between management and employees.

    Advice to ManagementAdvice

    Communication, please. Don't try to snow the employees, we realize that things are not going well. Trying to put a spin on it is coming off as disingenuous. Also, when you have a manager at a high level who has consistently shown that they cannot retain good employees - take note and do something about it. This company comes across to employees as a small-family owned company that hasn't figured out how to grow up.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Owners are clueless (and seem to be uncaring) about what's really happening within the workforce.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Long Beach, CA (US)
    Former Employee - Anonymous Employee in Long Beach, CA (US)

    I worked at Molina Healthcare full-time (more than 8 years)

    Pros

    Fast growing, multi-state company; decent benefits. Good work location; close to the beach. Pretty good weather most of the year.

    Cons

    Executive and management "team" very disjointed; very political atmosphere. Cutthroats on the inside and very judgemental. The company has lost its soul and the very reason the founders started the business. Owners no longer care or are so out of touch with reality about their employees; continues to lose employees as quickly as they're trying to get them in.

    Advice to ManagementAdvice

    Get involved and get to know your worker bees. Get ALL the facts before placing final judgements. Hire competent people that are knowledgeable in their respective fields. Hiring people simply because you know them, especially in key management positions, is doing more harm then good; simply getting a bunch of "yes" men. Owners really needs to get to know which of their people in management are trustworthy.

    Neutral Outlook
    Disapproves of CEO

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