MoneyGram International

  www.moneygram.com
  www.moneygram.com
Work in HR? Unlock Free Profile

MoneyGram International Reviews

Updated 22 September 2014
Updated 22 September 2014
97 Reviews
2.5
97 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
51 Ratings

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment (in 6 reviews)

  • Most of my co-workers were great team players and really good people (in 5 reviews)


Cons
  • poor organization structure, lack of communication, salaries are very low, space is cramped up, benefits and add ons are poor (in 5 reviews)

  • Government regulations and fuzzy guidance from upper management hurting the company (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Dysfunctional, Archaic Culture, Little Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT  in  Dallas, TX (US)
    Former Employee - IT in Dallas, TX (US)

    I worked at MoneyGram International full-time

    Pros

    There are some nice people,

    Cons

    This has to be one of the most archaic cultures you will find. If you want long hours, below market compensation, only 6 paid holidays and poor, indecisive, but secretive elitist management, then this is the place for you. Consider working there at your own risk. It will seem fine going in, but you will quickly question your decision. They are hiring because the turnover is high and their compensation is below market for nearly all of their roles. I was in IT and I saw and heard how disgruntled the full-time workers were throughout the company with salary, benefits and the micromanaging culture. Also, the Wal-Mart impact is bigger than what they are telling everyone. They are going to layoff and outsource jobs soon.

    Advice to ManagementAdvice

    Not sure what you can tell people who get paid a ton of money and won't listen or pay attention to what they see, namely the high turnover.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Cost cutting - To what end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support  in  Brooklyn Center, MN (US)
    Current Employee - Technical Support in Brooklyn Center, MN (US)

    I have been working at MoneyGram International full-time for more than 10 years

    Pros

    Overall, the co-workers I deal with are great. My supervisors over the last 10+ years have been pretty good. Benefits are not bad.

    Cons

    Benefits have steadily eroded since I joined. Less vacation time. Higher premiums for Insurance. Fewer opportunities. Fewer paid holidays.

    Morale is horrible throughout the company.

    Information is sketchy and rumors spread like wildfire.

    Weak executive leadership that is absolutely horrible at communicating with customers or employees.

    Lack of direction. Trying to react to market with "me too" solutions. No innovation.

    Outmoded systems.

    Total lack of respect for front-line employees.

    Advice to ManagementAdvice

    Get a clue. Quit thinking about your next bonus and the next quarter. Maybe it is time to think long - term strategy. This is a business that will likely boom as more and more people in the US are forced away from the traditional banking system. But you won't be part of it if you lose your biggest and best customers today.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Worked for MoneyGram 15 years...currently for online product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International

    Pros

    Rapidly growing company, helps many people. I have awesome coworkers and a great relationship with my department leadership. Talk to a wide range of customers every day.

    Cons

    Not much opportunity for advancement. The company seems to be moving away from an emphasis on customer service toward company-wide cost cutting. It is a shame so many people must lose their jobs in the next year.

    Advice to ManagementAdvice

    Moving jobs outside US can't be the only way to cut costs. I predict fraud and chargeback rate will skyrocket. Keep MGO operations in US.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    It's 'okay'...I guess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX (US)
    Current Employee - Anonymous Employee in Dallas, TX (US)

    I have been working at MoneyGram International full-time for less than a year

    Pros

    Mostly good people, good pay, decent benefits, good PTO offering. Committed to compliance and consumer education regarding scams.

    Cons

    Limited number of company Holidays (6), always reactive versus proactive when responding to the competitive landscape, little to no visibility into upper management, lots of politics throughout the company, lack of communication throughout company. Company culture doesn't seem to have been fully defined - it seems to differ by department.

    Advice to ManagementAdvice

    Work to better establish the company culture. Offer more training to develop leaders/managers in the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Great company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator  in  Saint Louis Park, MN (US)
    Current Employee - Database Administrator in Saint Louis Park, MN (US)

    I have been working at MoneyGram International as a contractor for more than 3 years

    Pros

    There is always a great work life balance and always opportunities to learn new things for the company is up-todate in the technological front.

    Cons

    Changes implemented are more rapid with less time for the associates to assimilate them and go with the change.

  7.  

    Just okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time

    Pros

    Office Culture is unique, Some perks are worth, retirement benefit is not a choice you have to or they sign you up, Cubicle placement is good, Teamwork is great on some teams

    Cons

    Communication is lacking at times. There seems to be a disconnect for those that have the information. No cross training, Not may changes for promotion. Some training is a must. Putting irresponsible employees in charge of getting information to everyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Global fast paced atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant II  in  Minneapolis, MN (US)
    Current Employee - Accountant II in Minneapolis, MN (US)

    I have been working at MoneyGram International full-time for more than a year

    Pros

    There are a lot of projects going on; it is easy to get involved in

    Cons

    Disconnect between systems and reporting

    Advice to ManagementAdvice

    Communication is key

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    bad place work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time

    Pros

    benefit ony. but no longer available

    Cons

    low pay. center is closing. co workers low wrok ethic

    Doesn't Recommend
    Negative Outlook
  10.  

    Great until I was terminated, taking the fall for a manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Workflow Director  in  Englewood, CO (US)
    Former Employee - Workflow Director in Englewood, CO (US)

    I worked at MoneyGram International full-time for more than a year

    Pros

    Most of my co-workers were great team players and really good people. The Benefits were good and the environment was laid back but productive.

    Cons

    Corporate didn't understand the teams that were not located at headquarters.

    Advice to ManagementAdvice

    The people in the trenches usually know what's going on, listen to them.

    Recommends
    Neutral Outlook
  11.  

    My experience (8 years) with MoneyGram has provided me with great international business skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance  in  Minneapolis, MN (US)
    Current Employee - Finance in Minneapolis, MN (US)

    I have been working at MoneyGram International full-time for more than 8 years

    Pros

    Getting visability to a true Global Corporation and how it functions across many countries, cultures, and languages.

    Cons

    Very siloed enviornment. Cross department interactions is limited and at times, resented.

    Advice to ManagementAdvice

    Cutting costs, doesn't make a stronger company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Worked for MoneyGram International? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.