Morgans Hotel Group

  www.delanomarrakech.com
  www.delanomarrakech.com

Morgans Hotel Group Reviews

Updated 18 November 2014
Updated 18 November 2014
17 Reviews
3.2
17 Reviews
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Employee Reviews

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  1.  

    Pretentious people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mid-Level in London, England
    Former Employee - Mid-Level in London, England

    I worked at Morgans Hotel Group full-time (more than 5 years)

    Pros

    95% of good and hard working people are gone. Those were the days so can't think of any pros for now.

    Cons

    Too many frustrating people and the worst are those who take others credits' as their own. Wrong people were hired, i.e. people who do not know how to do their jobs after being in the job for a year or longer! So, don't be surprised.
    People in the Corporate Office who do not have the values that you can look up on then what do you expect? They would hire the same kind of people! Thank goodness the useless CEO is out.
    The company has become very ungrateful to the current and past employees. This was not how it used to be over 5 years ago.

    Advice to ManagementAdvice

    You need to review the people you have as they are nothing but a pretentious back stabbers...especially the people with so called "director"titles which some entitled and some not at all!

    Doesn't Recommend
    Negative Outlook
  2.  

    Completely different to their so-called "Core Values"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Morgans Hotel Group full-time (more than 3 years)

    Pros

    Only best thing was the peer as they are friendly and helpful. NOT talking about the Senior Management.

    Cons

    No appreciation from Senior Management. Favoritism. You have to be a butt kisser and you'll get away with anything even you do not know how to do the job as someone else will have to do it for you.

    Advice to ManagementAdvice

    Appreciate those hard working, loyal and the REAL enthusiastic people. Develop these people. Get rid of those people that talks a lot and no action.

    Maybe look into your HR Dept as a start cause they chose to ignore complaint raised to them so the issue will always be there.

    Doesn't Recommend
    Negative Outlook
  3.  

    Guest Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Morgans Hotel Group

    Pros

    fun environment, a very different hospitality experience, property is beautiful

    Cons

    hard to get a promotion, the managers are not communicative

    Advice to ManagementAdvice

    take care of your people

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  5.  

    Great Hotels No Senior Mgmt. Expertise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Morgans Hotel Group full-time (less than an year)

    Pros

    Most front line people care and and are enthusiastic regarding guest relations. Hotel product is unique, on trend and the decor and theme of the hotels tells a story that represents its origin.

    Cons

    Sales staff is a revolving door in the southeast. No stability. Management is not visionary and has no clue on he direction they would like to go with their hotels, Thus leaves an unsettling feeling among employees to take pride and hope in their future.

    Advice to ManagementAdvice

    Determine your niche in the market place with a defined vision and consistent voice about who your hotels are. Invest in your online digital presence within your website and marketing. Invest in technology regarding your reservation center to ensure you are capturing all your revenue from bookings via GDS and OTAs. Technology is archaic. Invest in your people...401K, internal communication from senior mgmt., and strive to develop your people to be worldclass not mediocre.

    Doesn't Recommend
    Negative Outlook
  6.  

    Fun Job, Fun People...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Front Office Manager in San Francisco, CA (US)
    Current Employee - Assistant Front Office Manager in San Francisco, CA (US)

    I have been working at Morgans Hotel Group full-time (more than an year)

    Pros

    The people that you work with are great. It is a very fun and energetic environment. The upper management really supports you, and ensures that your not abused by anyone.

    Cons

    Pay could be better, especially for the long hours that are required to work. Other than that, great people, great atmosphere and a fun environment.

    Advice to ManagementAdvice

    Keep doing what your doing.

    Recommends
    Positive Outlook
  7.  

    Creative, Independent, and overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Front Office Manager in New York, NY (US)
    Former Employee - Assistant Front Office Manager in New York, NY (US)

    I worked at Morgans Hotel Group full-time (more than 3 years)

    Pros

    Creative company that lets each employee utilize their independence and speak out for who they really are. Not many companies these days allow self-expression which is unique and beneficial.

    Cons

    Promotions are rather difficult and VERY political. Training is OK sometimes lack for being rushed to hire. For one job title you have to wear way too many hats.

    Advice to ManagementAdvice

    Stop cutting costs and wearing out your employees. Although there are a lot of benefits mental health and not stressing out for 16 hrs a day will help.

    Recommends
  8.  

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office Agent in New York, NY (US)
    Current Employee - Front Office Agent in New York, NY (US)

    I have been working at Morgans Hotel Group full-time (more than an year)

    Pros

    Very different hospitality environment. Colleagues are fun and dynamic, unlike other stiff companies.

    Cons

    Company does not care about you. All they want is more, more, and more

    Advice to ManagementAdvice

    Treat your people well!

    Doesn't Recommend
    Neutral Outlook
  9.  

    Great culture...the boot camp of hospitality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office in Miami, FL (US)
    Current Employee - Front Office in Miami, FL (US)

    I have been working at Morgans Hotel Group full-time (more than 10 years)

    Pros

    Great people, family atmosphere. Cool guests , great f&b, opportunity to move up. Get to be yourself and still deliver an amazing guest experience

    Cons

    Lack of training, work well over ten hours a day. Overwhelming at times. Accounting to hard on operations

    Advice to ManagementAdvice

    Invest in your talented employees . 401k, incentivize your employees . More team building outings.

    Recommends
    Neutral Outlook
  10.  

    it is a learning experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Morgans Hotel Group

    Pros

    There is plenty of work, they bring clients

    Cons

    stressful environment and working weekends

  11.  

    pleasant work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at Morgans Hotel Group full-time

    Pros

    Great benefits and decent pay

    Cons

    This is a union work place so there is a lot of tension between management and employees

    Recommends
    Positive Outlook

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