NCR

  www.ncr.com
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NCR Reviews

Updated Jul 28, 2014
All Employees Current Employees Only

2.8 829 reviews

50% Approve of the CEO

NCR Chairman, President & CEO Bill Nuti

Bill Nuti

(588 ratings)

45% of employees recommend this company to a friend

Review Highlights

Pros
  • Management team speaks frequently on maintaining work-life balance (in 35 reviews)

  • collaborative environment, good benefits, positive culture, competitive compensation (in 31 reviews)


Cons
  • Work-life balance is a challenge for most employees since this is truely a global company (in 34 reviews)

  • Many employees have since left after being treated so poorly by upper management from Atlanta (in 32 reviews)

More Highlights
829 Employee Reviews
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    • Culture & Values
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    True turnaround success of a global iconic brand

    Solutions Sales Specialist (Current Employee) London, England

    ProsGlobal environment in multiple industries with exciting technology which allows people to make everyday life easier. The leadership is investing in fixing legacy issues from previous years. Lots more to do but GREAT progress.

    ConsEvery company has challenges and this is no exception. The work is challenging and their are limitation in the technology and tools. However, the team is working hard to invest in new tools and technology....just need to do it faster!

    Advice to Senior ManagementKeep bringing on good software talent to help with the reinvention to a more software focused company. This is not the place for you if you don't like challenging work. The work is hard but the learning opportunity is huge.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Positive Experience

    Human Resources Consultant (Current Employee) London, England

    ProsGood HR Team, Positive Atmosphere

    ConsLack of Direction, Severe difference in managerial experience within business groups, Lack of training and development

    Advice to Senior ManagementIncrease development in employees

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

    1 person found this helpful  

    national cash registers

    Anonymous Employee (Former Employee)

    Prosgreat people, great benefits, great hours

    Consmanagers are terrible they do not listen

    Advice to Senior Managementget a new attitude

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

    2 people found this helpful  

    Like any family a bit of love, a bit of hate!

    Solution Manager (Current Employee) Dundee, Scotland

    ProsInnovative, global, customer focused. Most teams striving to do amazing things and generally those below the executive level really support each other and pull together. Within the R&D side of things Quality, new technology and improvement are regular themes. Flexible work day start and finish.

    ConsThe expectation that you are permanently on call and available is not great if you want a life beyond NCR. Not unusual to be on calls at 10pm. Or be given a task Friday night required for Monday morning. 13hr economy flights to visit customers ( NCR doesn't fly it's staff business). Some visionary executives. Some seem out for themselves. Some just odd.

    Advice to Senior ManagementThis is an amazing company with amazing potential but don't forget your people make this a success.
    Treat others as you treat yourself. If stopping bonus payments should you be taking your options? If you are flying 1st class why are your engineers flying econ?

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Very exciting times in a growing Technology company!

    Finance (Current Employee) Edinburgh, Scotland

    ProsHuge career opportunities both locally and globally. Visionary leadership successfully reinventing the strategic direction ensuring NCR continues to grow and develop new products and markets.
    Strong commitment to ethics and highest integrity standards.

    ConsAs with any large successful company, changing the culture takes time.

    Advice to Senior ManagementContinue to follow the strategic plan, its working!. If the insourcing, software expansion and acquisition growth strategies had not been followed, dread to think where NCR would be.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

    2 people found this helpful  

    NCR's lost it's heart

    Senior Product Manager (Current Employee) Dundee, Scotland

    ProsThe people are what makes NCR, especially the Dundee workforce - they are very focused on the customer and are determined to deliver better products than the competition. Good fun to work with too - social events, good culture

    ConsNCR is now more than ever an American corporation - all corporate functions in the US, big change programs led by people who have no industry or nonUS experience.

    HR policies are all box tickers - don't actually make any positive difference to employees or managers. No incentive - no bonus yet again this year.

    Advice to Senior ManagementInvest in the SW strategy in all infrastructure areas of the business, not just R&D and acquisitions. Get out there - employees used to know their management team - you're all invisible.

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    • Disapproves of CEO

    4 people found this helpful  

    Worst Job I've ever had - but it's a job

    Customer Engineer (Current Employee) Edinburgh, Scotland

    ProsIt's a job when there aren't many to be had

    ConsNo progression, targets changed on a daily basis, "policies" changed on a daily basis, always quick to put people down and never ever pass on anything positive, lower management ignore their employees and upper management don't want to know what's happening at ground level - It is ALL about the figures. Employees graded on figures that have no control over.

    Advice to Senior ManagementListen to employees at ground level.
    Make a policy and stick by it.
    Employees don't like working > 100% when managers are sitting at a desk with nothing better to do than spy on them with new tracking gadgets.
    give positive feedback from time to time.
    Allow a clear path of query for employees when their immediate manager ignores them.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Soul destroying place to work in. No room to develop at all

    Customer Service Coordinator (Former Employee) Motherwell, Scotland

    ProsIt was a job of sorts. But managers blame you when their ideas fail.

    ConsPoor management, targets constantly changing daily, no acknowledgment for the work you ever did. No bonus, poor salary. Too much finger pointing. Not a team. Lack of true customer service to customers. Take on too much work and then can not service that customer. Use youngster's on " Apprenticeships" as cheap labour and then ditch us all and move it to Serbia. No loyalty at all, to anyone. Customers or staff.

    Advice to Senior ManagementIf you lack the skills to be a professional manager ,develop them. Grow a set of balls. Treat staff fairly and don't give the best jobs to your buddies. Stop lying and being devious.

    – I'm not optimistic about the outlook for this company

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    • Approves of CEO

     

    Great experience of working for this Company

    Human Resources Business Partner (Current Employee) London, England

    ProsGreat brand, strong leadership, diverse and talented workforce, global footprint. There is a lot of goodwill from employees in this company.

    ConsYou need to work extremely hard 24/7. A lot of finger pointing. Too many emails. No enough IT investments.....still viewed as a manufactiurer of IT equipment rather than a hardware enabled, software driven company.

    Advice to Senior ManagementGet out in the field more. We want global leaders!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Lots of opportunities to learn and grow

    Software Engineer (Current Employee)

    ProsExperience with new technologies. Working with a globally-recognized brand.

    ConsNeeds to be more lightweight and agile.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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