National Australia Bank

  www.nab.com.au
  www.nab.com.au

National Australia Bank Reviews

Updated 11 November 2014
Updated 11 November 2014
126 Reviews
3.1
126 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Cameron A. Clyne
65 Ratings

Review Highlights

Pros
  • Emphasize work-life balance, relatively good staff benefit compare to other banks in HK (in 16 reviews)

  • Offers flexible working arrangements including working from home (in 11 reviews)


Cons
  • Senior Management too worried about appearances (in 5 reviews)

  • Bloated middle management layers; slow and centralized decision making; limited empowerment; chronically outdated IT (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good employer particularly for people with families

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Glasgow, Scotland
    Current Employee - Team Leader in Glasgow, Scotland

    I have been working at National Australia Bank full-time (more than 5 years)

    Pros

    Contact centres are family flexible

    Cons

    Systems and processes are quite behind the times

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    VBA Developer NAB

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Australia Bank as a contractor (less than an year)

    Pros

    Good contractor pay and overtime pay

    Cons

    Bad for current permanent employees

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Never again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Australia Bank as a contractor (more than 3 years)

    Pros

    Some great people dotted about the place. Pays well in my opinion, but then i'd never worked in banking before joining.

    Cons

    Some middle and senior management was really really poor. Lacking in people skills, not an ounce of motivation or direction, just covering oneself and a lot of blame. Uber political.
     felt a bit like working at Pravda, you couldn't criticise anything or anyone. Lack of understanding between the locations.

    Advice to ManagementAdvice

    you do an annual anonymous (yeah right) staff survey, it was a joke when i was there because we'd highlight issues and nothing would change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Australia Bank part-time (more than 8 years)

    Pros

    Flexible working, strong leadership and coaching.
    I was provided lots of opportunities to learn and work in differnt business units. There are some really strong leaders there. Like most companies the line managers make a large difference.

    Cons

    Childcare spots
    Clearing the United Kingdom investment has adversely effected the group however new CEO appears ready to take action and work through this.

    Advice to ManagementAdvice

    Continue with coaching culture. Offering more child minding services.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Loan Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Coordinator in Sydney (Australia)
    Former Employee - Loan Coordinator in Sydney (Australia)

    I worked at National Australia Bank full-time (more than an year)

    Pros

    Good company brand
    Supportive and friendly teams
    Training programs
    Good work life balance
    Efficient systems
    Streamlined processes
    Lots of change for the better and policy rollouts

    Cons

    Limited internal mobility
    Can be stressful at times to meet KPI's
    Multiple layers of approval

    Recommends
    Approves of CEO
  7.  

    Great Employer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst in Canberra (Australia)
    Current Employee - Credit Analyst in Canberra (Australia)

    I have been working at National Australia Bank full-time (more than 3 years)

    Pros

    Great work/life balance. Opportunities to volunteer in the community. Competitive salaries. Opportunity and support for personal development.

    Cons

    Poor job training for new starters.

    Advice to ManagementAdvice

    Better training for new to bank staff needed.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Good people to work with but toxic management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member At MLC
    Former Employee - Team Member At MLC

    I worked at National Australia Bank full-time (more than 3 years)

    Pros

    The other team members that you work with is great, the care about the customer and services provided, the quality coaches are great I can never give them enough credit!

    Cons

    The management is horrible, if they can physically make you feel incompetent and destroy self esteem they will do it! Some managers are great but the ones climbing corporate ladder will shoot you down without looking back to see if you need support. There isn't any privacy between you and your manager, they will go and gossip to every other manager and people leader so everyone knows when your falling apart! Too much politics, too many lies, to much bullying behind closed doors, very unfair and not a good place or environment in the long run.

    Advice to ManagementAdvice

    Take care of your employees, train your managers and leadership team on how to deal with employees, have empathy show that you care. Stop bullying behind closed doors and deal with issues when they arise! Do not take privacy for granted, what we say to you in confidence does not need to be repeated to 7-10 other managers, it should be reported to PAC if it needs to be looked into. I loved working there, but my manager was a two faced women, who only cared about herself and growing her career! Please ensure if you are upper management take care of those who you are looking after, it's called duty of care!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Quite good with right people leader & work colleagues.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Australia Bank

    Pros

    A safe working environment with flexible work arrangements you can suit to needs. Central location for ease of transportation offering options. Good honest work colleagues if right will make your job enjoyable and tolerable when the going gets tough.

    Cons

    If people leader has alternative ideas and is liked by senior management, worklife can be very hard as performance ratings are jaded by such subjectivity. If good at role, can be branded for life.
    Is going headlong down a road towards oblivion with partner it can control. Not good for changing course with your sails slashed and your anchor set.

    Advice to ManagementAdvice

    Needs to wake up quickly to the course currently being set before it's too late. Off-shoring hasn't been what was expected. Short term fiscal win doesn't equal long term stability.

  10. 2 people found this helpful  

    Great learning but so much uncertainty and money tightening there is no room for innovation and employee satisfaction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Product Manager in Sydney (Australia)
    Current Employee - IT Product Manager in Sydney (Australia)

    I have been working at National Australia Bank full-time (more than 5 years)

    Pros

    Career development, mid level staff and culture

    Cons

    Executive leadership, there is no strategy, lack of innovation

    Advice to ManagementAdvice

    If you are going to reduce staff numbers to save costs, that is ok but increase the benefits marginally for those still employed to make up for the increased pressure.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    challenging fast paced environment good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Australia Bank full-time (more than an year)

    Pros

    Great employee culture
    fast paced environment'
    Good for people who like working under pressure

    Cons

    company politics
    low salaries
    more and more take less give-

    Advice to ManagementAdvice

    be transparent
    value and retain good employees - by providing good perks and incentives and treating them well
    more give less take- or atleast equal

    Recommends
    Negative Outlook
    Approves of CEO

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