National Grid USA

  www.nationalgridus.com
  www.nationalgridus.com

National Grid USA Reviews

Updated 15 December 2014
Updated 15 December 2014
122 Reviews
3.1
122 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
National Grid USA CEO Steve Holliday
Steve Holliday
73 Ratings

Review Highlights

Pros
  • Good work life balance, except during year end and other financial reporting periods (in 9 reviews)

  • Good pay if you've worked there a long time (in 9 reviews)


Cons
  • Limited upper management growth without having to relocate (in 5 reviews)

  • Unstable, change in senior management every 2 yrs, consultants are in every department replacing full time employees (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Diversity and inclusion policy in uk a complete and utter sham

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Craftsman in Manchester, England
    Former Employee - Craftsman in Manchester, England

    I worked at National Grid USA full-time (more than 10 years)

    Pros

    Pension. Perks. Immediate manage ment no problem

    Cons

    High level management in operations have nothing but contemp for the workforce.

    Advice to ManagementAdvice

    Steve holiday. Get a grip. Your policy's blatantly ignored. Look in depth at the industrial staff survey results

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    good company - moves slowly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Warwick, West Midlands, England
    Former Employee - Anonymous Employee in Warwick, West Midlands, England

    I worked at National Grid USA

    Pros

    safe job, pleasant people, great work life balance, nice offices, decent benefits, good atmosphere, emphasis on support network, decent management team

    Cons

    despite all the good points raised, this company moves very slowly. staff are not incentivised to work any harder than the minimum required and promotions are a very slow burner.

    Advice to ManagementAdvice

    in order to cut waste and improve efficiency - closely monitor those people underperforming and take action if required! Reward good performance and deal with underperformance...

  3.  

    Intern - Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst Intern in Syracuse, NY (US)
    Former Employee - Analyst Intern in Syracuse, NY (US)

    I worked at National Grid USA as an intern (less than an year)

    Pros

    Work culture, People, Exposure and Knowledge

    Cons

    Locations, Intern benefits, No Intern programs, Highly regulated

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Customer Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Northborough, MA (US)
    Current Employee - Customer Service Specialist in Northborough, MA (US)

    I have been working at National Grid USA full-time

    Pros

    Got the job.. I sent my resume online and got an email for the computer test about a week later and the following week was the test... Test went smooth it was about 45 min long..

    Cons

    If you dont pass the test you dont get the interview... Starting days is really far..

    Recommends
  6.  

    Good image and future hopeful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Specialist
    Current Employee - Human Resources Specialist

    I have been working at National Grid USA

    Pros

    Exciting industry and really smart people to work with

    Cons

    Big organization issues and ineffective decision making. Red tape and hierarchy driven.

    Advice to ManagementAdvice

    On boarding, on boarding, on boarding !!!!!!!!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Overall good place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst
    Current Employee - Senior Analyst

    I have been working at National Grid USA full-time (more than 5 years)

    Pros

    Lots of areas to learn and get developed.

    Cons

    Changes move slow. Progression and recognition is still very much based on years of service.

    Advice to ManagementAdvice

    Timely talent recognition and work on the middle management's mentality with more years means knows more

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    "National Greed"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative in Brooklyn, NY (US)
    Current Employee - Call Center Representative in Brooklyn, NY (US)

    I have been working at National Grid USA part-time (more than an year)

    Pros

    The pros of this job depends on what field you work in.

    Cons

    Limited hours, horrible supervisor/managers, no morale.

    Advice to ManagementAdvice

    Majority of supervisors/managers need to be trained on how to interact with employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Uncertainty to the core

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in New York, NY (US)
    Current Employee - Senior Analyst in New York, NY (US)

    I have been working at National Grid USA full-time (more than 5 years)

    Pros

    can't think of any pros

    Cons

    1- Hardly any managers/ directors with good leadership qualities.
    2 - Old legacy people unwilling to change and have old mentalities of working, no knowledge sharing.
    3 - UK management not sure of the US culture, implements changes after changes with no positive outcomes
    4 - Had one major re-org and couple of minor re-orgs, but still see the same old hogs in their positions, with their same minions running the show since last 30 years, bringing this company into this state of misery and uncertainty.
    5 - Employees can be easily be manipulated and turned into slaves by enforcing the stupid p4g system.
    6 - Hordes of Managers dating their female employees and favoritism is rampant throughout the company.

    Advice to ManagementAdvice

    Get rid of the old management, their minions and their girlfriends, both in Gas Operations and Finance in DNY. Will be easier to implement required changes and will give new employees a chance for upward mobility.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Great Company to work for and expand your field of expertise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid USA

    Pros

    Great working environment with great coworkers that will push you to do your best. Everyone is very friendly who will compliment your work from time to time.

    Cons

    Work-life can be a little stressful at times but all is manageable.

    Advice to ManagementAdvice

    Management is great especially when you have a boss who loves her job and has been with the company for a while.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Uncertain company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Waltham, MA (US)
    Current Employee - Analyst in Waltham, MA (US)

    I have been working at National Grid USA full-time (less than an year)

    Pros

    Industry standard pay, good benefits

    Cons

    still a lot of negativity in employees from culture change

    Advice to ManagementAdvice

    Seize any authority and decision making opportunities from executives. Company is still floundering years after mergers and outsourcing. Because it is a utility with guaranteed revenue, they are able to survive. After actively concentrating decisions at all levels to the top executives, they are finally realizing they don't know everything. They are implementing a Six Sigma/Total Quality type environment, which if they are truly going to do that, I think the company will succeed and prosper. However, because it is a UK owned company, i suspect that will not happen because the UK culture doesn't really see employees and lower level manager capable of knowing more than them.

    Recommends
    Negative Outlook
    Disapproves of CEO

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