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Neiman Marcus Reviews

Updated 16 April 2015
448 reviews filtered by
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3.2
448 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
217 Ratings

Pros
  • Besides the obvious employee discount, those who work in the Call Center become more like family (in 29 reviews)

  • Good discount, fun atmosphere, wonderful management (in 16 reviews)

Cons
  • There is always, always stuff coming back, even for the top sales associates (in 25 reviews)

  • Seems like upper management turns their head to the erratic behavior of their seasoned staff (in 20 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Assistant Buyer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are truly amazing. The environment is nurturing yet challenging. Great place to launch your career.

    Cons

    The latter is very defined and their is only one corporate path. Hours are long and vendors are political.

    Advice to Management

    Continue to value your employees, but provide alternative career paths. Recognize great talent early and do what is necessary to keep them

  2. Helpful (1)

    Good pay and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist
    Current Employee - Product Specialist

    I have been working at Neiman Marcus full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay, benefits, management and atmosphere are pleasant, not on your back all the time

    Cons

    The sales associate/product specialist relationship does not work well. It causes negative feelings and division amongst the employees

    Advice to Management

    Find a better solution to promote sales rather than have us hash it out with each other and make sure the rules are abided by. There must be consequences for people's actions.

  3. Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Associate in Irving, TX (US)
    Former Employee - Customer Care Associate in Irving, TX (US)

    I worked at Neiman Marcus

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great co-workers, great training, and good pay.

    Cons

    not many cons to discuss.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. order puller

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neiman Marcus full-time

    Recommends
    Recommends

    Pros

    pay is reasonable at the fulfillment center. $10

    Cons

    this is retail so when people aren't buying hours get cut day to day. Some days you get called out.

  6. Great customer service oriented luxury retailer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits, access to technology, upward movement, discount

    Cons

    Compensation, lack of communication throughout channels

    Advice to Management

    Too much focus on technology

  7. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Neiman Marcus

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people, fun environment, high earning potential for retail

    Cons

    Hours can be difficult, have to work slow times when on straight commission.

  8. Work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Shopping Assistant in Northbrook, IL (US)
    Former Employee - Personal Shopping Assistant in Northbrook, IL (US)

    I worked at Neiman Marcus full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I worked for Neimans as an undergraduate in college. It was one of the best experiences of my life. Fast-forward 25+ years later, after retiring from my professional career, I decided to go back. I was hired at a different location. The experience was almost polar opposite of my former experience. The Neiman Marcus standard was still present in the products offered and the working personnel.

    Cons

    The management staff was unprofessional, elitist, and racist.

    Advice to Management

    Keep your personal tendencies out of the workplace. Recognize that the reason for your extremely high turnover has little to do with the person or the industry, but your poor management quality. You intimidate, discount and disregard the contribution of your employees. Corporate management's ennui in dealing with the dysfunction at this particular store was mind-boggling.

  9. Rude Co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Site Merchandiser in Irving, TX (US)
    Current Employee - Assistant Site Merchandiser in Irving, TX (US)

    I have been working at Neiman Marcus full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great experience and looks good on your resume

    Cons

    Only earn 3 something hours per paycheck, co-workers can be ditsy, co-workers are rude and stuck up, no one values your opion.

    Advice to Management

    Learn to treat your employees with respect and value ALL opinions, even if it is the person at the bottom of the totem pole.

  10. Helpful (2)

    Great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Amazing discounts, and good work experience

    Cons

    Healthcare isn't that great. Favoritism plays with some managers.

    Advice to Management

    Million dollar associates can handle everything themselves. They have assistants for a reason. I understand they help the store make the numbers, but also understand that the little people in the stores help too and sometimes needs assistants with their numbers.

  11. Coordinator//acting manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Working for a luxury retailer

    Cons

    Being paid as an assistant manager but responsible for all manager duties

    Advice to Management

    Pay accordingly

Neiman Marcus Photos

Outside of historic Neiman Marcus Headquarters and flagship store in Dallas. (Photo attributed to Dfwcre8tive - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
NM Cafe
Neiman Marcus Direct

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