Neopost Reviews

Former Employee – worked at Neopost

Pros – - Good Training,
- If you have the right manager then Good Support,
- If you have a central london patch then you can earn a lot of money,
- Product and Service is much better then Arch Rival

Cons – - Disturbingly high staff turnover in my one year there most of the 24 salespeople in my office left,
- Product and Services are chronically over priced,
- Only sell franking machines whilst arch rival is selling everything else too from stationary to copiers,
- Targets are unrealistic, in the monthly management meetings i only ever saw a handfull of people hit target (intrestingly they have a central london patch)

Advice to Senior Management – - Stop loosing your best sales executives to rivals by increasing the basic,
- Sell more than just franking machines, as the industry will continue to decline,
- Change target system,

No, I would not recommend this company to a friend

Former Employee – worked at Neopost full-time

Pros – Can make some money at NAE position or above, Lots of freedom, Some nice people, Big territory, Good bonuses

Cons – Poor training, bad revenue splitting policies, lots of favortism, run like a "mom and pop" in a bad way, disconnect between corporate and dealer network, poor pricing support, management may ask you to be unethical, road warrior position, poor work/life balance, CRM cluttered/unorganized, and some reps will not hesitate to snake your accounts.

Advice to Senior Management – Invest in employees, Do away with ASE position altogether, get rid of revenue/commission splits, pay commissions on time rather than on a 2 month delay, and have better communication between corporate and the dealer network.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Neopost full-time for more than 3 years

Pros – Good benefits and flexiblilty in schedule.

Cons – Poor customer service. Poor invoicing and customer resolutions. Internal communicaiton is non existant. A lot of dead weight at the top. Wages are comparable to industry standards.

Advice to Senior Management – Follow thru with what your goals are. Have an open door policy. Respect and treat others like you would like to be treated.

No, I would not recommend this company to a friend

Current Employee – been working at Neopost full-time for more than 7 years

Pros – Good company to work at.

Cons – very strict on attendance and sick time.

Yes, I would recommend this company to a friend

Former Employee – worked at Neopost

Pros – good international company to grow with and gain more big environment experience. People are professional and friendly. multi platform to work

Cons – few people that are negative but not any more so than many other companies our size. waste time on repeating work

Advice to Senior Management – more measurable self accessment. Keep up the hands-on, personable and accessible style.

Yes, I would recommend this company to a friend

Current Employee – been working at Neopost

Pros – Excellent product and great President, most people make the environment great. The endeavour to offer their staff growth through projects and amazing intention of engagement.

Cons – Some tenured members are mean and embarass the companies integrity. Heavy on the mid range managment staff, the majority are women with critical senior roles only held by men. No real growth opportunity is expected.

Advice to Senior Management – A correction should be made at the executive level and far more accountibility is required at that level. An improvement in positive communication should be established. Improve pay scale to your existing talent. Hire a female senior executive.

No, I would not recommend this company to a friend

Former Employee – worked at Neopost

Pros – If you can sell at Neopost you can sell anywhere or anything ,

Cons – To much upper management who take no responsibility. Rep spend all the time putting our fires,.

Advice to Senior Management – open your eye and start listing to customers and your employees.

No, I would not recommend this company to a friend

Current Employee – been working at Neopost

Pros – if you can sell neopost products, with success anything you ever sell in future jobs wille easier.
you will learn to cold call alot and ask lots of questions

Cons – pay structure is getting worse every year used to be a job you could make greast money if you worked hard. now you will work hard and make ok money.
senior executive is a joke. personalities rule the decision making process.

Advice to Senior Management – leave your personalities out of decision making process. \come out of your office and walk a mile in our shoes. you wont think we are overpaid.

Former Employee – worked at Neopost

Pros – Best working environment ever!
The senior management gives you interesting missions if you worth it
The marketing team (what I know) is really competent.

Cons – The salesmen are too important, over protected and some are way too much paid, compared to other areas...

Advice to Senior Management – Don t let the marketing get down...
Don t let valuable interns (graduates) leave the company...
Need to improve the HR hiring policies

Yes, I would recommend this company to a friend

Former Employee – worked at Neopost

Pros – Stable company with great people

Cons – Pay and professional growth not on par with other companies.

Advice to Senior Management – Learn to pay employees what they are worth and people will be loyal

No, I would not recommend this company to a friend